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3.0 of 5 Hotel   |   Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
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Cinco Plazas
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Ranked #10 of 96 Hotels in Puerto Del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
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835 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

i stayed in cinco plaza on the last week of may.i stayed with my mam and dad .if you have young kids its great.although the weather wasnt good there was still load todo the hotel had very good entertainment the staff were so nice and polite the place was very clean and the hotel was only 2minute walk from the... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am writing on behalf of my mum- my mum , dad (40) and little brother (12 )stayed in the Cinco Plaza for 2 weeks in July. They couldn't praise it enough. Accommodation - The rooms were cleaned every day with the extremely friendly maids. They had an excellent view from there room (have asked for same room number from... More 

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel in August 2014. (Excuse the delay in this review). It was our 1st time away in 4yrs and I was a bit apprehensive. We have been to Lanzarote before but had never stayed here. From the night we arrived to the day we left it was a pleasure. The apartment was lovely, cleaned very regularly &... More 

Was this review helpful? Yes 6
2 reviews
5 of 5 stars Reviewed 1 week ago

me, my partner and 4 year old stayed at cinco plazas for a week last year in june. we really had a great time thanks in big majority to all the staff who worked non stop to make us feel welcome, we had tears on our eyes on our last day. ill do my best to cover all the points.... More 

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Senior Contributor
49 reviews 49 reviews
39 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

it looks odd giving it 4 out of 5 but we felt a bit abandoned by the thomson staff and indeed the hotel reception staff. our holiday to another part of puerto del carmen was overbooked and we were shifted to this accommodation with a weeks notice. normally we wouldnt have bothered about that because thomson make sure you are... More 

Was this review helpful? Yes 1
Dublin, Ireland
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to these apartment in July and i have to say we had a great time, just booked it again for this year and i can not wait. Their was everything we needed all around us, food from the bar was good and at a great price too, rooms very well kept. It was great to see lifeguards at the... More 

Was this review helpful? Yes 11
CincoPlazas, Director de Relaciones con Clientes at Cinco Plazas, responded to this review

Dear Audrey P, thank you for taking the time to share your holiday experience. The entire Cinco Plazas team appreciate your review and it is a honor for us that you have booked already to come back. If I can help you with something you can contact me under vivien.koark@nordotel.com Kind regards, Vivien Koark Assistant Manager. More 

Cramlington, England
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We stopped at the cinco plaza from Xmas day to new year.room basic but clean, sofa bed very uncomfortable but it's what we have come to expect of this type of accommodation.staff are very friendly apart woman who works in the on site shop who couldn't even muster a smile.all areas of the hotel were well looked after especially the... More 

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CincoPlazas, Director de Relaciones con Clientes at Cinco Plazas, responded to this review

Dear pblackett, Thank you for choosing Cinco Plazas for your holidays and for taking the time to send your review. We are very glad that you enjoyed the facilities in our hotel and the surrounding areas. We always welcome feedback and all your comments will be passed on to the staff. If I can assist you with something, please do... More 

18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just off the strip this was an ideal location meaning it was quiet at night but just a short trip to the bustling nightlife. Staff very helpful and all spoke excellent English. We had the breakfast every day as it was decent standard and excellent value Very clean and well looked after would recommend

Was this review helpful? Yes 8
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 18, 2014

Stayed at Cinco Plazas the week before Xmas. The apartment was a very generous size with balcony overlooking one of 3 pools. Everything u need is in the room fridge kettle toaster coffee maker microwave . But no hairdryer so had to go out a bit windswept ! U r able to hire one though. Rooms cleaned regularly and towels... More 

Was this review helpful? Yes 13
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Annette J I wish to sincerely thank you for your recent review on our hotel. Guest Feedback is extremely important to us and my staff and I use this information to ensure that all guests have an enjoyable stay with us. I would also like to thank you for your kind comments on our hotel Many Thanks Jonay Afonso.... More 

11 reviews 11 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 17, 2014

Lovely complex, nice reception staff, easy check in-check out. 15 mins from airport and we checked in with no hassles. The complex is lovely and caters for all age groups. Rooms were comfortable enough and cleaned twice during our stay. Our bed linen was never changed, however this was not a problem as it wasn't too hot during our stay.... More 

Was this review helpful? Yes 11
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Additional Information about Cinco Plazas

Address: Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cinco Plazas 3*
Number of rooms: 232
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Also Known As:
Cinco Plazas Hotel Puerto Del Carmen
Cinco Plazas Puerto Del Carmen
Cinco Plazas Lanzarote/Puerto Del Carmen
Hotel Style:
#10 Family Hotel in Puerto Del Carmen
#13 Romantic Hotel in Puerto Del Carmen

635 photos of this hotel

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Pool/beach area (97)
View from room (33)
Hotel & grounds (69)
Bathroom (17)
Room/suite (59)
Dining (18)
Videos (3)
Family/play areas (6)
Other (128)

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Amenities (12)
Kid´s Pool (3)
Plaza Amarillo Pool (12)
Plaza del Sol Pool (24)
Plaza Montana Pool (15)
Restaurants and Bars (17)
Standard Apartment (45)
Superior Apartment (47)
The Hotel (29)

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