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Cinco Plazas

Certificate of Excellence
Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Hotel amenities
Cinco Plazas
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Ranked #19 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
PH50
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977 Reviews from our TripAdvisor Community

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Traveler rating
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    149
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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All months
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I visited this complex in July. The staff in the restaurant badly heed a refresher course in common courtesy. I asked for air con as it was apparently available locally but was unavailable for my stay. No late check out was available as is advertised. Wifi at €18/week is rubbish. I just needed to send the odd e mail. Kids... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family of 3 stayed in room 3218 excellent room nice and airy the Cinco Plaza male staff where very nice but the female restaurant staff where very moody and never smiled apart from this the complex was very big and as there where 4 other family's we where all separate pool areas the bar closes at 12.00 midnight and... More 

Was this review helpful? Yes 1
Caerphilly, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

lovely apartments nice astmosphere the life guards was brillant with the kids ideal spot for everything will go back again x room 1128 had large balcony out the back as well as the front towels change 3 times in aweek but bedding wasnt change at all x the pools was warm and welcoming and plenty of loungers to go aroundx

Was this review helpful? Yes 1
stoke on trent
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

stayed here 11th may for the 5th time, its the best place to stay. couldn't believe how friendly all the staff were. I would recommend cinco plaza, ive also booked up to go again 24th august! will also be booking for next year. Don't no where some of the bad reviews come from, the rooms need updating but you get... More 

Was this review helpful? Yes 1
Bangor, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in the Cinco Plaza on the first two weeks of July. We had a first floor apartment in the Montana Block. We had requested a first floor pool view apartment by email and indeed got what we requested. On arrival the reception staff were very friendly and helpful. The apartment was spot on for the price. It was... More 

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lisburn
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here from 9th July - 23rd with my hubby & 3 kiddies ( 3, 6 and 10 years) and I can honestly say it was a fantastic holiday. We stayed in a 2 bedroom apartment and had ample space for our family. We were up at the top end of the apartments (number 1121) and this is a... More 

Was this review helpful? Yes 3
Omagh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed in these apartments for a second time this year. Lanzarote is a wonderful place to stay and the beach is beyond compare. Although these apartments are reasonably clean they are certainly in need of updating. Our sink was cracked and many of the tiles were cracked or chipped. The pool area is excellent and the holiday was very... More 

Was this review helpful? Yes 2
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear 142stagg, Thank you for send your review of your stay at Cinco Plazas, we always welcome feedback. The hotel was rebuilt in the 2005 and it is true that it could need some renovation, but we are thinking in order to a best service to our customers. We hope to see you again. For anything you need please contact... More 

Ireland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

my family are just back from this hotel for the second time and we cant wait to go again. we stayed here for ten days. we found the taxis extremely cheap. There was a convenient supermarket next to us and the hotel itself was very central. the swimming pools were great and people could sit by the pool under the... More 

Was this review helpful? Yes 5
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear 218michael, We are very happy to hear that you enjoyed your holidays at Cinco Plazas. Also I am very pleased to hear so nice comments about our staff and services. We hope you will have the opportunity to return for third time to our complex. We would be delighted to welcome you again. For anything you need do not... More 

Birmingham, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Sunbeds....up at 6.30 on holiday to reserve a bed,...I dont think so........Rooms not clean mine was full of mould complained and it was cleaned. Manager why do I keep putting these reviews because you did nothing whilst I was on holiday and im trying to prevent another family getting the same CRAP HOLIDAY !!!! Tip to Cinco Plazas. Instead of... More 

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Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family are just back from this hotel for the 2nd time. Ages 40 ,40 and 12 reading some very poor and unjustified reviews it is very saddening to here the lies people are telling. My family went here on the 9th July for 2 weeks. The hotel gets cleaned every day apart from a Thursday and Sunday. The pool... More 

Was this review helpful? Yes 8
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear kirstyy123, Thank you for taking the time to evaluate your holiday in our complex, I would like also thank you for your nice and friendly comment. Feedback is always welcome and all your comments are taken seriously. Currently we are working to improve our Wifi service. We would like to see you again soon at Cinco Plazas. If you... More 

Hotel Review Summarization

What travelers say

  • Very clean(18)
  • Pool area(16)
  • Main strip(9)
  • Ground floor(6)
  • Kid Club(6)
  • Would highly recommend(3)
  • Good value(3)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

692 photos of this hotel

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Dining (20)
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Hotel & grounds (70)
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Pool/beach area (114)
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Bathroom (19)
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Room/suite (73)
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View from room (39)
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Family/play areas (6)
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Videos (3)
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Other (143)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (12)
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Kid´s Pool (3)
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Plaza Amarillo Pool (12)
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Plaza del Sol Pool (24)
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Plaza Montana Pool (15)
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Restaurants and Bars (17)
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Standard Apartment (45)
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Superior Apartment (47)
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The Hotel (29)

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