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Cinco Plazas

Certificate of Excellence
Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
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Cinco Plazas
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Ranked #12 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Linnéa Å
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861 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for a week with my mum in March. The upsides were the different pool areas so we could choose to be away from the louder families by the kids pool. The location was ok, we don't mind walking up the hill and the steps throughout the hotel area. Might be a problem if you have small kids or bad... More 

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Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here in February for a long weekend. The apartments are basic but spotless. They are in a great location and although there is a small supermarket within the apartments there is a huge and cheaper supermarket straight across the road. It wasn't great weather when we stayed, so I wasn't in the pool, but the pool area was... More 

Was this review helpful? Yes 2
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first holiday abroad with children - daughters 6 yrs, 3 yrs and son 8 months. We holidayed from 12th-19th March. The hotel was clean and the staff were exceptionally friendly and helpful - Andrea on reception was a particularly nice guy and the young pool guard was great with our girls (I can't remember his name -... More 

Was this review helpful? Yes 5
Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautifully laid out, with lots of vegetation for shade. Have never been to a place where the staff have been so friendly, conscientious and present! Daily sweeping up of leaves, for example. I even saw someone polishing the steel ladder to the pool. :-) The apartment was clean and well provided. I can't say as I noticed noise from my... More 

Was this review helpful? Yes 6
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here, it's a nice complex , there's 3 different complexes to it, room were basic but clean. Had food from the snack menu which was nice aswell. Very child friendly . Walking distance 3 mins downhill to main promenade strip for bars and restaurants . Spar shop across the road downhill from complex.

Was this review helpful? Yes 4
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We came to cinco plaza in 2013 me my falla n 2kid it was one of the best holidays we hav had that good we r coming back 28th june 15 for owr honeymoon kids in tow of course lol . Very clean rooms kids clubs one of the best kids loved it and swimming pools very clean and staff... More 

Was this review helpful? Yes 5
CincoPlazas, Director de Relaciones con Clientes at Cinco Plazas, responded to this review

Dear Claire S, What a pleasure to hear that you are coming back to Cinco Plazas to celebrate your honeymoon. If we can help you with something, please do not hesitate to contact with our reception team vía email cincoplazas@nordotel.com. Kind regards, Vivien Koark Assistant Manager. More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at cinco plazas with my boyfriend on 15may 2014 for a week ..... Hotel was clean ,staff were all lovely especially our Thompson rep Vicky ... Only a short walk to the beach and pubs .... Loved the hotel and lanzerote that much we have rebooked for the 14may this year for 2 weeks thank you cinco plazas see... More 

Was this review helpful? Yes 7
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I stayed at the Cinco Plazas for one week at the end of February and couldn't really fault it. We had a studio apartment which was basic but clean, the only problem was the birds that liked to poo on our balcony!! Balcony was spacious, we were on the road side with a side sea view which... More 

Was this review helpful? Yes 5
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everytime we have stayed at Cinco Plaza Apts we have always had a warm welcome and the facilities there are just what we need. The location is great, 2minute walk to the beach and bars! My only qualm would be that the walls are a little thin and you can hear neighbours, BUT there is so much to do in... More 

Was this review helpful? Yes 6
CincoPlazas, Director de Relaciones con Clientes at Cinco Plazas, responded to this review

Dear fl0werbabe, thank you for your nice review and for taking the time to evaluate your holiday. It is an honor for us that you choose us for the third time. Thanks for trusting in us. If I can assist you with something do not hesitate to contact with me (vivien.koark@nordotel.com). Kind regards, Vivien Koark Assistant Manager More 

bournemouth
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had not been to Lanzarote before so went with an open mind. Everyone I spoke to said how windy Lanzarote can be. It was unfortunate that the week I was there is was very windy. The apartment was a good size with two good size bedrooms and a large verandah at the back and a large balcony at the... More 

Was this review helpful? Yes 6
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Plaza Amarillo Pool (12)
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Plaza del Sol Pool (24)
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Plaza Montana Pool (15)
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