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3.0 of 5 Hotel   |   Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
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Cinco Plazas
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78%
Ranked #15 of 84 hotels in Puerto Del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Marie D
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732 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent holiday only arrived on Monday but have to say the service is second to none staff so friendly and helpful apartments spotless and so near to everything will already plan to return as my daughter is delighted with the apartments Thomson reps very helpful and friendly not pushy like in some resorts gave good information and my daughter loves... More

Was this review helpful? Yes
Gateshead, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Just back from a great stay at cinco..lovely clean complex with spacious grounds..agree with the previous comments regarding sunbeds.Always made us laugh how people would get up early and stand for ages to gain their spot. We tended to use the smaller Amarillo pool later on in the afternoon and the lifeguards were always helpful to find beds for you.... More

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Larne, Northern Ireland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just back from Visiting Cinco Plaza in Puerto del Carmen. It was a family holiday of 17people with all age ranges Was a bit considered when read some of the comments on here ????? Shouldn't have been Cinco is an absolute gem !!!!! Its a home from home very roomy loads storage very comfortable beds. Spotlessly clean staff very friendly... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is no a review just want some info really if anyone can help ... we hav stayed at cinco plazas 2years ago in a one bed apartment its one of the best holidays me my falla n 2 kids hav had .. we are going bk next year for owr honeymoon /family holiday an hav booked the 2 bed... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here twice. Clean Lovely staff Just love it and will stay again apartments clean and well organised Pools not too busy Didnt really try restaurant. Very helpful staff Location is central but just off the strip so you can rest and relax Thanks

Was this review helpful? Yes 7
Coventry, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from these apartments and don't really have any complaints. The one bedroom apartment was very clean, spacious and supplied everything we needed. In fact the whole complex was spotlessly clean. We had an apartment in the main complex. We found ourselves securing a parasol every morning by putting a towel by one every morning at about... More

Was this review helpful? Yes 8
CincoPlazas, Director de Relaciones con Clientes at Cinco Plazas, responded to this review

Dear Melanie O, Thank you for your recent visit and for taking the time to send your comments and valuations. To your comments about the sunbeds I have to say that we do ask the lifeguards to take away towels on unused sunbeds. August is a really busy month and lots of customers are looking especially for sunbeds under the... More

Margate, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I read some negative reviews but decided to go anyway. What were they talking about, I agree with all the positive comments and cannot add much to what they already say. Family of Four, boys are twins 16 years old. Staff were friendly, maids spent more time in our Spacious, Two bed apartment than we did, clean towels and hot... More

Was this review helpful? Yes 6
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This isn't a review... But hoping someone can help me.. We are visiting in September and wondering if cinco plaza offers wifi and if so is the signal strength any good..? Looking to be able to keep the kids entertained on there tablets of an evening

Was this review helpful? Yes 3
CincoPlazas, Director de Relaciones con Clientes at Cinco Plazas, responded to this review

Dear Natalie C, thanks for choosing Cinco Plazas for your holidays. We do offer Wifi in the hotel for an extra charge. The signal is received in the whole complex, as there are several antennas. About the speed you have to know that it is no high speed internet, as this is still not possible on the whole island. For... More

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in August had two apartments ground floor near the pool. Friendly staff clean hotel and grounds. Sun beads get grabbed when they are unchained at 9am ish (sometimes a little before) but people tend to towel areas before hand or reserve the fixed parasols from as early as 7 am. It's worth noting if you leave your sunbed for... More

Was this review helpful? Yes 3
Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Cinco for a week in August as was a complete dream. The apartments are plain and simple and appropriate for the price. We stayed in apartment 1225 which is an upstairs 2 bedroom apartment on Plaza Amarillo, which is the quietest of the 3 Plazas. As others have said on TA, the apartments are very spacious and... More

Was this review helpful? Yes 6
CincoPlazas, Director de Relaciones con Clientes at Cinco Plazas, responded to this review

Dear Graham M, thank your for taking the time to send your review of your stay. We are very pleased that you enjoyed your holidays in our complex and the surrounding areas. The whole Cinco Plazas team hope to welcome you back soon. For anything you need, please do not hesitate to contact me (vivien.koark@nordotel.com). Kind regards, Vivien Koark Assistant... More

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Additional Information about Cinco Plazas

Address: Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cinco Plazas 3*
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Also Known As:
Cinco Plazas Hotel Puerto Del Carmen
Cinco Plazas Puerto Del Carmen
Cinco Plazas Lanzarote/Puerto Del Carmen

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Amenities

Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Puerto Del Carmen #15 Romantic Hotel in Puerto Del Carmen
Hotel Class
Number of rooms
232

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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