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Cinco Plazas

Certificate of Excellence
Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
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Cinco Plazas
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Ranked #13 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
alik402015 Cheltenham, United Kingdom
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873 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

+ grounds are very well kept, helpful reception staff, convenient location to the beach, excellent lifeguards, nice pool area - dirty and tired apartment - our socks were filty upon 30 minutes of arrival, little sun light (I know this was due to the location of our apartment) it would gave been nice to have sat on our terrace and... More 

Was this review helpful? Yes 2
Cheltenham, United Kingdom
3 reviews 3 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with 3 kids (aged between 6 and 14), we had a great holiday.Our coach transfer from the airport was around 30 mins but by taxi it probably would have been 10-15 mins. My family all enjoyed the pools even though they were a bit cold for me. Great location, very close to a supermarket (Hyperdino), a good... More 

Was this review helpful? Yes 11
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Positives - Lovely clean apartment - we only saw 1 cockroach in a week which from experience is quite rare for the Canaries. The cleaner was friendly and did a thorough clean a couple of times, including new sheets and towels. Nice large pools, including one heated pool. Plenty of sunbeds and space around the pools. Very friendly staff -... More 

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

This was the second time we stayed in the Cinco Plazas and both times we were given an apartment facing a massive brick wall just a couple of metres from the balcony. The first time we were changed and had a lovely holiday, but not this time. The main complex is very badly designed in my opinion, the architect has... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is probably the perfect choice for the vacating family. The apartments are nice with large balconies and the kitchen contains everything you need for cooking etc. The entire facility is very family friendly and lifeguards are present at the pools. All areas are kept completely spotless. All in all Cinco Plazaa are close the being perfect with only the... More 

Was this review helpful? Yes 2
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here the first week of the Easter holidays. When checking in, which didn't take long, the receptionist acknowledged our email requesting a sunny, quiet apartment, and explained the usual details, and we were soon settled into the apartment. It was very clean and adequate. We chose to have breakfast included into our stay. Again this... More 

Was this review helpful? Yes 7
Birmingham, United Kingdom
13 reviews 13 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Some of the rooms are nice, some are not. If you should have one that is a dump thats your lot. Complaining does nothing. Dont expect to get a bed by the pool because at the busy times its packed and the staff will not help you get a bed. The staff treat you like dirt and they know there... More 

Was this review helpful? Yes 2
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came here for my honeymoon with my two kids in tow:) loved it here from min we arrived. Staff very friendly especially Andre on the reception! He was fantastic and needs to be highly praised! Always smiling and upbeat:) our apartment was right beside kiddies pool so they we're delighted with that :) sheets & rooms cleaned every two days,... More 

Was this review helpful? Yes 8
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for a week with my mum in March. The upsides were the different pool areas so we could choose to be away from the louder families by the kids pool. The location was ok, we don't mind walking up the hill and the steps throughout the hotel area. Might be a problem if you have small kids or bad... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here in February for a long weekend. The apartments are basic but spotless. They are in a great location and although there is a small supermarket within the apartments there is a huge and cheaper supermarket straight across the road. It wasn't great weather when we stayed, so I wasn't in the pool, but the pool area was... More 

Was this review helpful? Yes 5
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Amenities (12)
Kid´s Pool (3)
Plaza Amarillo Pool (12)
Plaza del Sol Pool (24)
Plaza Montana Pool (15)
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Superior Apartment (47)
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