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Cinco Plazas

Certificate of Excellence
Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
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1 room 1 guest
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Cinco Plazas
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1,027 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
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All months
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

This place is amazing and the star rating does not do this place justice . The kids entertainment was awesome. The pools were great . Always got sun lounger no need to hassle in the morning there was plenty !!. We went self catering the kitchen was basic for just what we needed . Got left with washing up liquid... More 

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Level Contributor
4 reviews
3 of 5 stars Reviewed 2 days ago NEW

I'll start with the positives. The hotel is very clean and located 5 minutes from the beach and centre of Puerto del Carmen. There appears to be plenty of entertainment laid on for both adults and children with a kiddies club and three pools including a paddling pool for younger children. Negatives were our room was very tired and poorly... More 

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Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very clean hotel and friendly staff...pool clean and rooms well maintained. Bar staff very friendly and the best thing is the location which is a short walk to the beach and shop fronts. Spinnakers bar very near and excellent supermarket next door and beside.

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Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We returned a week ago from our fantastic stay at the Cinco Plaza apartments. This is our first time to Lanzarote and we had a brilliant time. The apartments were great. All the staff worked really hard - the cleaners who changed our towels and sheets regularly, the lifeguards who did a fantastic job of ensuring that the pool area... More 

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Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We visited the hotel for a week on the 23/8/15, the hotel was very clean and the reception staff were very helpful. We booked through tompson and did book a trip to the Aqua park through them which we thoroughly enjoyed. We did not find the sunbeds a problem as we visited the beach most days. We bought the wifi... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked Cinco Plazas for a 10 nights half board stay through Thomson. We traveled with our 4-years old son who absolutely loved it! The apartments are basic but clean and if you need anything the reception is only a call away. We had an apartment on the ground floor next to the big pool which was perfect. Reception and... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean, tidy, helpful, convenient, the supermarket is next door what more can you ask. This complex is so convenient you have it all near by, the lovely beach is a 5 minutes walk down a small hill Shops by the hundreds, Restraints are mostly great about €50 for four with a round on drinks that's about £36 you can't grumble... More 

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CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Martin P, We are happy to hear that you enjoyed your holidays and also that you like the complex. Also we would like to thank you for your review on our hotel. We always welcome feedback, all of your comments help us to improve day by day. We hope you have the opportunity to return again to stay with... More 

Lanzarote, Spain
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

if you dont like screaming kids avoid..otherwise this is great value as far as i can tell for years this is the only property in lanza thomson regularly drop the room rates to giveaway prices check the all other dates on the hotel to find them.ive recently had 3 nts in a studio for 36 quid,and 3 nts 1 bed... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Happy Happy Happy. Great place just back from 2 weeks hols was there last year and going back next year. Lovely pools and close to everything. Bit of a hill up but not that bad. Only thing I could give out about is the sunbeds situation in the morning but it's not putting us off. Happy Happy Happy.

Was this review helpful? Yes 3
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear ben o, Thank you for your review. We are very happy to know that your experience at Cinco Plazas has been as expected. Hope to see you soon again. For anything you need, please contact me. jonay.afonso@nordotel.com Kind regards Jonay Afonso General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

In a really good location, close to the main strip and the beach. Superficially clean hotel, the pools and surrounding areas were very clean, with lots of bins,our beds were clean and comfy, but the shower in our apartment was broken and filthy and went from freezing to scalding constantly. There are plenty of sunbeds, many in very shabby shape,... More 

Was this review helpful? Yes 1
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Gillian D, First of all let me apologize if your stay with us was not as you expected. We work every day to make your stay the best possible. We understand what you say about the pools for small children, but it is also true that in the area of the pool of Plaza Sol we have a special... More 

Hotel Review Summarization

What travelers say

  • Very clean(18)
  • Pool area(16)
  • Main strip(9)
  • Ground floor(6)
  • Kid Club(6)
  • Would highly recommend(3)
  • Good value(3)
  • Friendly and helpful(3)
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Room/suite (76)
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Hotel & grounds (74)
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Pool/beach area (114)
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Bathroom (19)
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Dining (20)
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Family/play areas (6)
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Other (166)

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Amenities (12)
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Kid´s Pool (3)
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Plaza Amarillo Pool (12)
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Plaza del Sol Pool (24)
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Plaza Montana Pool (15)
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Restaurants and Bars (17)
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Standard Apartment (45)
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Superior Apartment (47)
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The Hotel (29)

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