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3.0 of 5 Hotel   |   Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
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Cinco Plazas
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Ranked #11 of 83 Hotels in Puerto Del Carmen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
chriswood72 Nottingham, United Kingdom
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813 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nottingham, United Kingdom
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stopped at the Cinco Plaza apartments in August 2014 and was my third visit to Puerto Del Carmen. The apartments were located in a great location within easy reach of the local restaurants and shops but on a downside was situated at the top of a hill which may have caused problems to the less able. On the positive side... More

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Kuopio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The room we got first was a major disappointment: bath tub was stained dirty and the room was generally worn out. We got another room which was a lot nicer, recently renovated. Staff was very friendly. Breakfast and dinner were not bad, except for the canarian dishes that were very tasty. Pool area was clean and a lifeguard was there... More

Was this review helpful? Yes 1
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear jenni767 Thank you for taking the time to evaluate your holiday in our complex. We always welcome feedback and all your comments are taken seriously. Currently we are working best quality in our rooms , I'm sorry so hear that you have had some issues about the Room. Your comments will be investigated and passed on to the Maintenance... More

Redruth
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a week at Cinco Plazas and it was brilliant. The place is very clean and the staff, all of them can't do enough for you. It's only a short walk to the beach and the strip with many restaurants and bars. There are three pools and plenty of loungers and also a small supermarket on site for all... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

These apartments are in an ideal location. A short walk to pubs, beach and shops. Also the hill to the beach is bearable. Apartments clean and huge. Only downside for our stay was the pool table was immediately outside of our apartment and this meant disturbed nights. Also if possible request a second floor apartment. We didn't. This was the... More

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CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear LynnieLou5 Thank you for your email. Thank you very much for your nice and friendly review. In Cinco Plazas every day our staff work hard for our customers and when the hotel have rooms not occupancies free always is possible to change at the same rooms in the other areas of the hotel. I Hope to see you soon.... More

Cheltenham
Contributor
20 reviews 20 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a bit worried about booking a 3 star hotel but was sold by the price of a 2 bedroom apartment which had such good reviews on here. We were very happy, a lovely, spacious, well equiped apartment. It was quiet at night, our balcony overlooked the Amarillo pool which was lovely to wake to in the morning. The... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

lovely place stayed many times close to the beach. Lovely helpful staff. lots of restaurants ,shops and bars. Lots to do for families and couples. I was a littile disappointes this year as when scandanavian customers arrived at the resort the price of he eening buffet went from 8 euros to 12.95 for the same food.we then ate out as... More

Was this review helpful? Yes 2
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear ahal360 Thank you for taking the time to evaluate your holiday in our complex. In Reference to the Price in the food, our Price change in the new seasons for two reason: In Reference to the Price in the food, our Price change in the new seasons is for two reason: Our restaurant buffet will change the differents menús... More

Cheltenham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed from 2/11/14 til 9/11/14. Check in was quick and friendly, so good start. Our room was 2202, upper floor, overlooking a smaller pool. It was very well equipped and very spacious. Every thing you needed for a self catering stay. 2 single beds, but very comfortable, they seemed to have memory foam toppers on them. Room was clean,... More

Was this review helpful? Yes 2
Shanklin, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel from 12 to 26 October 14 on a half board deal. A very clean and tidy place with all the usual things you would expect, 3 pools and a kids pool, restaurant, bar, snack bar, launderette, entertainment for kids and adults, activities round the main pool during the day, pool attendants at all pools, internet access... More

Was this review helpful? Yes 1
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Der Jonfred51 Thanks for your fantastic description over Cinco Plazas, I'm very pleased to hear so nice comments about our services. I hope you will have an opportunity to return and enjoy Cinco Plazas again in the future. For anything you need, please do not hesitate to contact with me: Jonay.afonso@nordotel.com Kind regards, More

Kent, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the plan was to have a nice relaxing week away with my 2 teenage kids and that's just what we had. from the moment we arrived at the hotel nothing was too much trouble for the staff, so friendly and they all seemed to have permanent smiles on their faces. totally agree with Julie G's comments regarding the apartment spotless... More

Was this review helpful? Yes 3
Wolverhampton, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed there for two weeks in Sept the apartments are in a lovely spot where you can walk to everything,theres a supermarket just over the road theres plenty of shops,bars,and restaurants quiet and noisy. A lot of families with little children stay here we were a couple and i think its better suited to families with children,there are a... More

Was this review helpful? Yes 2
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Sandeee6 Thank you for taking the time to evaluate your holiday in our complex. We always welcome feedback and all your comments are taken seriously I'm sorry so hear that you have had some issues about the Noise in the other Rooms. Your comments will be investigated and passed on to the staff. Please do not hesitate to contact... More

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Additional Information about Cinco Plazas

Address: Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cinco Plazas 3*
Number of rooms: 232
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Also Known As:
Cinco Plazas Hotel Puerto Del Carmen
Cinco Plazas Puerto Del Carmen
Cinco Plazas Lanzarote/Puerto Del Carmen

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Plaza del Sol Pool (24)
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Plaza Montana Pool (15)
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