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Sol Lanzarote

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Calle Grama, 2, 35510, 35510 Puerto Del Carmen, Lanzarote, Spain
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Best prices for: 1 room 1 guest
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Sol Lanzarote
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1,849 reviews from our community

Traveler rating
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    713
    384
    175
    91
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751
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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edinburgh
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed here last week and I would like to say no faults with the hotel room and location . Working hard all year we came away with our two kids aged 6 and 7 looking for a relaxing break with a few long lies thrown in . This has been impossible all we hear is constant noise from the maids... More 

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Rotherham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Just come back from this hotel after a 2 week all inc. stay with my partner. Excellent location in Matagorda straight on the beach. This hotel is good but they are more negatives than positives for us unfortunately. Positives - Hotel location.. Few minutes walk from bars on beach front and a spar to get supplies - Room's.. Nice and... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here with my family and 4-year old in May 2015. Weather was great and in a heatwave. I had booked two rooms halfboard direct with the hotel and had read some reviews that were concerning. There was no need for any concern. The hotel staff were friendly and efficient upon arrival, nothing was ever a problem and we... More 

Was this review helpful? Yes 3
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear clareNol, Thank you so much for your feedback and your nice comments towards our staff. The best reward you can give us! As you say in our buffet we have a selection of fresh meat and fish available to everyone and I am glad that you liked our rooms, not renovated yet, and facilities. Our location close to Puerto... More 

Thornton Cleveleys, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The food & drinks package is not very good. We paid 30 Euro each per day for an upgrade from Bed & Breakfast. We arrived Thursday night approx 19:30 and after checking in proceeded to room on the top 4th floor 4321. The room wasn't even cleaned from the previous customer, dirty towels, rubbish etc. I used the phone in... More 

Was this review helpful? Yes 1
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear christinemaloney, Thank you very much for your feedback. I would like to apologize for any inconvenience we may have caused during your stay. I am happy to know that our staff resolved the problem with the first room you had fast and efficiently. In regards to our food selection at the buffet, I would be happy to receive any... More 

Ormskirk, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Just came back on 17th May from a week’s holiday at Sol Lanzarote, it was out first holiday away as a couple and it was great. The hotel was clean, staff friendly. We were on a self-catering basis, so had full amenities in our room - fridge, cooker, kettle, toaster, and microwave. To be honest we hardly used them as... More 

Was this review helpful? Yes 1
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Krystinau20, Thank you very much for such a nice comment about Sol Lanzarote Hotel, we are very happy that you had a good time and that is the most important for us. Thank you very much also for your positive comments about our facilities, on the other hand please note our snack bar is always busy and is difficult... More 

Netherlands
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I can't really exude enthusiasm for our stay here recently. Pros: - The location and kids club were great. Our kids really enjoyed the staff and activities. The coordinators had a lot of enthusiasm and there was enough for them to stay busy for the week we were there. - Very close to the airport (although loud from the planes)... More 

Was this review helpful? Yes 3
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear M S, Thank you very much first of all for your honest review. I am truly sorry for any inconvenience you had during your stay with us, you can be sure we will have your feedback into consideration to amend our deficiencies for the future. As you say, we have a really good location, close to Puerto del Carmen,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family of 4 (10 year old & 3 year old) stayed @ Sol the last week of April. Arrived on Saturday eve at around 7. Check in was quick & easy with the lovely Monica. Happy with our Sea View Room & Monica came up promptly after our check in to initialise safe. Found our room spacious, clean &... More 

Was this review helpful? Yes 2
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Mommysdword, We are excited to read your lovely family experience! This is our main purpose and we are very thankful that you spent time to let us know. I will share all your comments with the rest of the team as this is the best reward we can have. We wait already for your next visit! Kind regards from... More 

Cornwall, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Reception staff, male and female were all helpful, efficient and happy. Room and kitchenette were perfect for our needs, breakfast on the balcony. All day by the pool, snack bar for pizza or sandwich lunch, then 2 different areas to walk to at night for Irish bars and all types of restaurants. We don't go for all inclusive, we like... More 

Was this review helpful? Yes 1
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear 345andy789, Thank you very much for sharing your opinion via Tripadvisor. It is nice to read that you had a good time during your holidays with us at Sol Lanzarote Hotel. Our location close to Puerto del Carmen and also to so many different bars and shops is one of our best advantages. As I can see, you enjoyed... More 

Carlisle, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We arrived at the Sol Lanzarote on Sunday 10th May and our first impressions of the hotel were fantastic! I travelled with my other half & his parents. We had pool view rooms and they were very nice! The rooms are very spacious and I was very impressed with the bathroom as it was huge! The hotel is situated in... More 

Was this review helpful? Yes 1
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Lynshud94, Thank you very much for your nice comments, we are so happy having brought you a good experience during your second trip to Lanzarote. It is lovely to read how many good things you mentioned about us, and also you can be sure we work hard to improve our service day-by-day. We are also glad to know that... More 

Gloucester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had a lovely holiday in this hotel. The food was cooked to a high standard and tasted nice, staff were friendly, They always tried to get you involved in outdoor activities in the pool. The hotel was clean as well as the outdoor area! i would come back to this hotel in the future.

Was this review helpful? Yes 2
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear sophie r, Thank you very much for your review. I am glad to read that you enjoyed our facilities during your stay. We work hard improving day-by-day our service to bring our guests unique experiences. We hope to see you again! Kind regards, Alvaro Cons E-Guest Experience Manager More 

Hotel Review Summarization

What travelers say

  • Sea view(16)
  • Self catering(15)
  • Pool area(10)
  • Very clean(8)
  • Kid Club(4)
  • Really nice(4)
  • Star hotel(4)
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1,011 photos of this hotel

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Hotel & grounds (126)
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Dining (25)
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Pool/beach area (98)
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Amenities (42)
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Apartment (35)
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Beach (11)
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Flinstones Apartment (35)
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Pool (28)
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The Hotel (25)

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Hotel & grounds (2)
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Dining (5)
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Pool/beach area (2)
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Other (21)
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