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All 84 Puerto Del Carmen hotels

Sol Lanzarote

3.5 of 5 Hotel   |   Calle Grama, 2, 35510, 35510 Puerto Del Carmen, Lanzarote, Spain
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Ranked #31 of 84 hotels in Puerto Del Carmen
A recent review
3 of 5 stars reviewed yesterday
Lorra L
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1,475 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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English first
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel was highly recommended for the kids club. My party had 2 adults and 2 children. The kids club was quite good; although the timetable was not always clear. The team were very good and our children looked forward to their sessions with them. As for the hotel - the standard of cleaning in the room was very very... More

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Rathfriland, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very impressed with the very high standard of service from the truly excellent food, the impressive standard of cleanliness throughout the complex, and in particular the rooms and the efforts put in by the hotel into recycling. Situated a short transfer time from the airport and very close to the beach i certainly will be returning

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Godfrey D, Thank you so much for your valuable opinion. I am very happy to know that you found our service of a high standard, the food and cleanliness excellent and particularly our big efforts in recycling as some people do not put it easy for us. We hope you have the chance to visit us again very soon.... More

Puerto Del Carmen
1 review
5 of 5 stars Reviewed 3 days ago NEW

Fantastic animation team, who are caring towards all children and provide great entertainment day and night. Spacious, clean rooms with great views of the sea (if you have a sea-view room). A good selection of food and good measure of spirits in the alcoholic beverages. The beach is a stones throw away and only 5 Euros for a cab into... More

Review collected in partnership with Melia Hotels International

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Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Nichola JOANNE w, Thank you very much for sharing your recent experience with us. I am glad we managed to cover your expectations and we are already waiting for your return. Best regards, Alvaro Cons Guest Experience Manager More

Penzance, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

We have just returned from a fantastic two weeks in Lanzarote. The hotel was fine but it was impossible to get a sunbed. They were reserved from early morning and the management did nothing about it. The room was nice big and clean. Meals in the dining room were a bit monotonous with the leftovers from the previous day being... More

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Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Carmel S, Thank you very much for your comments. Please note I can guarantee you that we never reuse leftovers in the restaurant. I am sorry that you found it monotonous but you may find a wide variety of options in each service. This could make it repetitive after a few days but we do big efforts to provide... More

Manchester, United Kingdom
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

well after paying £2200 for a self catering holiday we arrived at 8pm to be told sorry we dont have a room for you till tomorrow but to compansate we will pay for a taxi to another hotel and put you up for the night and upgraded you to half board and late room check out and to come back... More

Was this review helpful? Yes 7
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear mandorc, Thank you first of all for your feedback. I am deeply sorry to read your review as our intention to fix the situation was completely different. My apologies for any inconvenience we caused during your stay. I understand we had a situation in the hotel where we found unexpectedly some rooms out of service the day you arrived... More

1 review
3 of 5 stars Reviewed 1 week ago

The food at the hotel was not good. On one occasion I bit into chicken and it was completely raw . I have stayed at many Sol Hotels & the food has always been great . But NOT here ! We had our 4 year old with us (all she wanted was mini disco ) however it is not on... More

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Stroud, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just got back from a weeks all inclusive family holiday which overall was as you would expect but with so little effort could be amazing. My main complaint is that we arrived about 6.30pm on the Monday night for seven nights, and although you had to be out of your room by 12 mid-day on check out day your all... More

Was this review helpful? Yes 1
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Donna991, Thank you so much for your feedback, always very useful for us. I am sorry you expected to have the All Inclusive service extended until your departure time but we do have all information clearly shown at the website and the tour operator should have informed you in advance. The All Inclusive is available from 12:00 arrival day... More

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was our second visit to Sol Lanzarote and I suppose like all locations it has good points and bad points so I will give as honest a review as I can. We travelled as a family of four. My wife and I both 33 and two kids aged 10 & 5 Booking was not through a tour operator and... More

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

it wasn't great experience,food wasn't nice at all! we wasn't able to eat it at all it was uncooked just horrible,the staff at the reception needs a proper costumer service training they always looked unhappy not say n hello and just did int make us feel welcome at all,room was OK,it was clean enough as-well but the noise from the... More

Was this review helpful? Yes 1
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Nice1111, First of all I am sorry that we could not live up to your expectations. I would like to mention that we comply with all 4 star rating requirements and we strive hard to provide a very competitive rate for our guests with a good quality service. Said that, I understand you have happened to visit us on... More

walsall west midalnds
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the hotel was standard. Food was good and drinks on par with most all inclusive hotels in the world... Loved the location...Went on several trips and bus rides just to get a seat... It was absolutely manic..every time you tried to get a sunbed or seat there were aggressive holiday makers snatching tables and chairs or sunbeds..It was like... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 4
Sollanzarote, Quality Manager at Sol Lanzarote, responded to this review

Dear Lynnegreen52, Thank you so much for your honest review. I´d like to mention that we did have a few families at the beginning of August which caused troubles of the nature you described. I would like you to know that this is not what you will find normally at Sol Lanzarote and these were isolated issues on the peak... More

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Hotel Summarization (Beta)

What travelers say

  • Sea view(20)
  • Self catering(16)
  • Pool area(13)
  • Very clean(9)
  • Really nice(4)
  • Star hotel(4)
  • Kid Club(4)

Additional Information about Sol Lanzarote

Address: Calle Grama, 2, 35510, 35510 Puerto Del Carmen, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sol Lanzarote 3.5*
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Also Known As:
Sol Lanzarote Hotel Puerto Del Carmen
Sol Lanzarote Puerto Del Carmen
Sol Lanzarote Aparthotel
Hotel Sol Lanzarote

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Amenities

Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#14 On the Beach Hotel in Puerto Del Carmen
Hotel Class
Official Description (provided by the hotel)
The Sol Lanzarote is located on the stunning Playa de Matagorda in Puerto del Carmen, in the south east of Lanzarote, one of the island's main tourist resorts, with 6 km of beaches, different leisure and entertainment facilities, shops, shopping centres, restaurants, bars and clubs, amongst other attractions. Ideal for travelling with the family, friends or your partner, the Sol Lanzarote provides 222 fully equipped apartments and 121 rooms, 3 outdoor pools and 1 pool for babies, supermarket, Flintstones shop, gym, children's play area, and unique dining spaces (Buffet Restaurant, Pool Bar and Lounge Bar), amongst other fantastic services. ... more   less 
Number of rooms
343

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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