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Club del Carmen

Certificate of Excellence
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Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
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181 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Modern apartment, very clean with everything you need, including dish washer, laundry facilities, ipod connection, dvd player, even a flat screen tv in the bedroom. Cannot praise the staff enough, all very friendly and will do all they can to make your stay comfortable. Already planning our next visit.

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London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My 2nd visit to CDC and it was even better. I had a 1 bedroom apartment (newly refurbished) on the 3rd floor with views overlooking the beach and swimming pool. My apartment was fully equipped with all high quality modern appliance(s), furniture and utensils. Staff are always going out of their way to help you. The resort is well maintain... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you very much for your lovely review - we are delighted that you enjoyed your second stay with us! Thanks for your kind comments about your apartment and the resort, we are pleased you liked the apartment you were allocated and found the facilities that we offered met your needs. We aim to provide everything possible to ensure our... More 

Westport, Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Traveled with my husband and another couple. We were all very happy with the accommodation. Staff very friendly and helpful. The apartments are very close to the San Antonio hotel.Nice walk into Puerto del Carmen.

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Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review. We are so pleased you were happy with the accommodation and found our staff friendly and helpful. We will certainly pass on your kind comments to the rest of the team! We thank you for choosing to stay with us. We loved having you as guests and we hope that you choose to stay with... More 

Kuching, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from this resort ( 6/6/15 ) , everything we read about it before we left was wrong- it was better !!!!, nothing was to much trouble for the staff, from the cleaners ( they DO clean under the bed's ) to the management ( Monserrat was a joy to talk to ) Plenty to do in and... More 

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you very much for your comments. We are pleased you enjoyed your stay with us and found the service we offered met your expectations. We will certainly pass on your kind comments to the staff mentioned. We hope that you'll get the opportunity to stay with us again. Thank you for choosing Club del Carmen. Elise Dujardin Resort Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent an amazing five days in this resort clean rooms friendly staff and so mich more. Just far away from town to be quite but such an easy walk into the centre. And as an added bonus the beach is across the street. Would recommend to anyone. Very family friendly.

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your feedback! We are delighted you enjoyed your 5 days with us and found the resort and apartment was to your liking. We thank you for your kind comments about our staff and we are so pleased you say you would recommend us to others! We really hope we get the opportunity... More 

1 review
5 of 5 stars Reviewed May 27, 2015

We stayed one night here after our return flight was cancelled by easyJet, had no idea what the place was like until we got there. The reception staff were absolutely amazing and so helpful, they let us use the Internet free of charge to book a new flight home, gave us a hassle free booking for the night despite our... More 

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Diamond R, Manager at Club del Carmen, responded to this review

We are pleased that you enjoyed your stay with us and that it exceeded your expectations. We are delighted our staff were able to resolve your issues and ensured your stay went as smooth as possible. We are happy that you say you would stay with us again and we look forward to having you as guests sometime soon. Elise... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Visited in may. Lovely clean apartment. Well equipped for self catering. Dishwasher coffee machine ect. Towels teacloths dishcloths and toileries all provided. As well as bottled water tea coffee and sugar. Staff all polite and helpful. Near to beach and variety of resteraunts for all budgets. Food at club del Carmen was good value for money and very tasty. Always... More 

Was this review helpful? Yes 3
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your comments from your trip in May. We are pleased that you enjoyed your stay with us and found the facilities suited your needs. We aim to ensure we offer good facilities to ensure our guests are as comfortable as possible and try to provide a home from home experience. We are... More 

Chelmsford, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 23, 2015

In April we spent 13 nights in a one bedroom apartment, ideal for just the two of us with a good size bedroom and living area. The kitchen is fully equipped. The patio was large enough for a table and chairs and two sun loungers. The only problem is that you could hear the plumbing in the upstairs apartments. This... More 

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you very much for your lovely comments following your recent stay with us. We are more than pleased that you found the apartment you were allocated was to your liking. We are glad you found the resort was serviced to a good standard and that you found the location was good for accessing local amenities. We do hope you'll... More 

York, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2015

The hotel, although in need of updating decor wise (this is ongoing at present) is very nice, clean and well run. The staff are very helpful and friendly. Our villa was well stocked and cleaned regularly to a good standard. The on site restaurant is reasonably priced and has a good selection, with specials on each night - BBQ, Italian... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

We thank you for taking the time to leave your feedback. We are pleased that you had a good time stay with us at Club del Carmen! As you are aware, we currently have an on-going refurbishment plan at the resort and we are continually looking at updating our resort to keep it to a standard our guests expect. Unfortunately,... More 

London
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 17, 2015

Stayed in this hotel for an extended weekend- very pleased and would recommend to everyone. Hotel is more than expected for the money paid: clean, very well run and friendly. Location could not be better being a short ride from the airport still next to all the fun in Puerto del Carmen. Will come again!

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely comments! We are delighted you enjoyed your stay with us and that you would recommend us to others. We hope that you will be able to visit us again in the future and we thank you for choosing to stay at Club del Carmen. Elise Dujardin Resort Manager More 

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