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Club del Carmen

Certificate of Excellence
Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
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Club del Carmen
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Club del Carmen
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162 reviews from our community

Traveler rating
    96
    47
    14
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South West England, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a week at the club with my wife and had a fantastic time. The club is located at the quieter end of the resort but is still walking distance to all the shops and restaurants. The facilities are excellent and the pool is lovely. Rooms are clean and well furnished. The staff are friendly and helpfully and the on... More 

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your comments. We are delighted that yourself and your wife had an enjoyable stay with us and that you found the facilities at our resort suited your requirements. We are pleased that you say you will be returning next year to visit us and we look forward to this. Elise Dujardin Resort... More 

sussex
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The key strengths are: the friendly and helpful staff; good size apartments, and a great location.Most things are within a 15 minute walk.The nearby road was quiet in February. Bar and restaurant were OK. But it all felt a little in need of TLC and re thinking. Lots of regulars, so it can't be all bad,

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your comments. We are pleased that you liked the accommodation and found our staff friendly and helpful. It is our intention to do our very best to increase the standards of the property; to improve guest services, to exceed guests’ expectations, and delivering excellent standard of accommodation is naturally a part of... More 

Dalgety Bay, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from Lanzarote with my fiancée and mother had another great stay ,really do love Club. Del Carmen . The accommodation is of the highest quality ,stayed in one of the refurbished apartments , the staff were superb as usual and always chatty and very friendly from reception to maintenance they are all amazing. Me and my fiancée were... More 

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely feedback. We are delighted that you enjoyed another stay at Club Del Carmen and also that your mum enjoyed her stay with us too! It’s good to hear that you find our staff friendly and helpful and we look forward to seeing you again soon! Elise Dujardin Resort Manager More 

Isle of Skye, United Kingdom
Top Contributor
53 reviews 53 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Club del Carmen for a week in February. We found the accommodation to be of high quality and the staff well trained in guest services. The location is also good with a variety of hotels and restaurants within walking distance. The property is well maintained and kept clean. The swimming pool is heated in the winter months... More 

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely comments, we are delighted that you enjoyed your stay. We are pleased that you found our apartments high quality and found our staff friendly and helpful. We hope that you'll get the opportunity to return here for another visit. We look forward to seeing you again! Elise Dujardin Resort Manager More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

We stayed here in Nov 2014 with all of our relatives for a wedding in Lanzarote. It was perfect for a family holiday. The apartments were clean, we weren't without anything during our stay. The restaurant was nice, food was good, staff were very friendly! Happy hour was very handy and it was all rather cheap! The only fault is... More 

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

We are delighted you enjoyed your stay with your relatives in November. We are pleased you enjoyed a meal in our restaurant and found the staff friendly. We note your concerns with regards to the Wi-Fi and we are looking at improving the service that we offer in the future, your feedback is appreciated. We are pleased that you would... More 

Cheadle, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

once more we had an excellent stay at CDC ,stayed in villa3 this time as we had family with us,checked in with minimal fuss,room was ready before stated time,the villas are really spacious,bedrooms on ground floor with a pull out bed and lounge area upstairs 2 bathrooms one up and one downstairs,which was really helpful.cannot praise the staff enough,from reception... More 

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

We are pleased that you had another enjoyable stay at Club del Carmen. We are delighted that you liked the villa that you were allocated and found our staff helpful. We hope that you will visit us again very soon! Elise Dujardin Resort Manager More 

Scotland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2015

We booked this as a last minute stay. The fact that this was a Diamond Resorts property was a plus as we knew the standards to expect and we weren't disappointed. The resort sits at a junction next to main Av. del las Playas so we were pleasantly surprised to not hear any real noise from the ground floor bedroom.... More 

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your comments, we are pleased that the apartment you were allocated was to a standard that you expected. We are delighted that you found our staff helpful and that you say you will visit us again in the future. We look forward to welcoming you back to Club del Carmen! Elise Dujardin Resort Manager More 

Top Contributor
51 reviews 51 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 3, 2015

Coming back to Club Del Carmen almost annually for many years is like coming home. Apartments are clean spacious and comfortable,with balconies that have your own sunbeds and table and chairs, apartment size varies can sleep from 4 upwards ours has a double bed, which can be split into two singles and a pull out settee which is also a... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely comments. We are pleased that you enjoyed another stay at Club Del Carmen! We are delighted that you liked the apartment that you were allocated for your holiday and also enjoyed dining in our on-site restaurant. We are looking forward to seeing you again very soon! Elise Dujardin Resort Manager More 

Huddersfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 28, 2015

I stayed here with my husband end of January, good location, not noisy within walking distance to restaurants, pubs, shops and bus stop. Zoo and water park just up the road. 15 minute taxi from airport less than 15 euros. We had a villa, lovely home comforts, staff so friendly especially Maize (receptionist) . January really quiet, but if you... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

We are pleased that you and your Husband enjoyed your stay at Club del Carmen this year. We are pleased that you liked the apartment that you were allocated and found our staff helpful. We are sorry to learn that some of the planned entertainment did not go ahead, we apologise for the inconvenience that this caused and we hope... More 

London, United Kingdom
Top Contributor
103 reviews 103 reviews
9 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 22, 2015

The apartments are spacious and well appointed although they are undergoing refurbishment and the older rooms are a little dated with less than brilliant plumbing. There are no lifts and the route down from the third floor to the pool is not conducive to a poolside vacation.The pool itself is adequate but there is insufficient space for everyone to sunbathe.... More 

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave a review. We are pleased that you enjoyed your holiday with us and we hope that you are able to return in the future. Elise Dujardin Resort Manager More 

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