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3.0 of 5 Villa   |   Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
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88%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
debmothersole South Shields, United Kingdom
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128 people have reviewed this hotel

Traveler rating
    75
    39
    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Spanish first
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English first
South Shields, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

we have just returned from a weeks stay, having had 2 one bedroomed apartments on the first floor. The apartments are tired looking and not up to the standard we have had in other diamond resorts accommodation in the past ( we are owners).A little disappointed but didn't spoil our holiday at all. What did spoil it for us was... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this to celebrate our 30th Wedding Anniversary after reading good reviews, and overall had a great week except: 1. The resort had not taken into account any requests such as a high floor (we were on the ground floor), 2. On our first day we reposted that the apartment smelled on cat urine. "Sorry" was said quite a... More

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

We do regret to read that your holiday experience was somewhat spoiled by issues with your apartment. We will of course address this with the housekeeping, although we would like to assure you that no cats should have access to the guest accommodation and we will most certainly investigate this issue. We hope that you had an otherwise pleasant stay... More

Hempnall, Norfolk
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved our 10 day stay at this resort, staff very friendly and helpful, excellent location, 5 minutes to beach, good bar and food on site plus great restaurants nearby. An excellent resort for all ages, the apartments are very clean and we'll equipped

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

It is lovely to know that you had a thoroughly enjoyable stay, thank you for sharing your impressions. Please do come back soon! Marcos Domato Resort Manager More

Eastbourne
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really is a lovely place. The staff are all so friendly and helpful. It is a fairly small complex which made it good. Not overcrowded. The pool area has adequate sunbeds however there are not so many umbrellas. The restaurant was excellent, the food and the staff. There is a supermarket just round the corner, the main area of Puerto... More

Was this review helpful? Yes 1
Diamond R, General Manager at Club del Carmen, responded to this review

We are grateful to you for your kind words, especially referring to our team. We are pleased to know that we managed to contribute to making your stay a relaxing one. We hope to see you again soon! Marcos Domato Resort Manager More

runcorn
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from 18 days spent at the club, the staff are excellent and cant do enough for you, the restaraunt/bar staff are very helpful and friendly, food and drinks are very good value, the rooms are kept very clean and towels and bed linen is changed regularly, there are many good restaraunts and bars within easy walking distance, if... More

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

Thank you very much for your lovely compliments, we are delighted to know that you enjoyed your stay and hope the we will get to see you again in the future. All the best! Marcos Domato Resort Manager More

Leeds
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this holiday. Lovely staff very clean! Big shout out to Lucy for entertaining Thomas and Hollie (daddy James too). Even the life guards were friendly. Great location not too noisy, shop on your door step. Car hire place next door also good and cheap Defiantly be returning next year :-)

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

It’s great to know that you had such a lovely stay and enjoyed our visit to Lanzarote! Thank you for your comments, please come back soon! Marcos Domato Resort Manager More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a lovely 10 night break with the kids! Lucy the entertainer got all the kids going (as well as the big kids) with plenty of games etc 6 days a week. The staff were all great and helpful- couldn't do enough. As per the below review yes it is quite noisy round the pool- it's the 6... More

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you so much for your kind words, we are very pleased to read that you had an enjoyable time here with us and were not inconvenienced by our younger guests, as after all we are a family friendly destination. We hope to see you coming back soon! Marcos Domato Resort Manager More

manchester
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 23, 2014

a small fgacility operated by timeshare company Diamond Resorts. Clean and well maintained and located ideally opposite a large beach and appx 200mtrs from the bars and restaurants. On site bar and restaurant operated a a franchise of "Little Italy" who have locations throughout the canaries. Prices are a little higher than the average in Carmen. All staff here are... More

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review of your stay at Club Del Carmen. We are pleased that your stay here was a generally enjoyable one, although we’re sorry to read of your disappointment with the sunbed policy here. Guests are not permitted to reserve sunbeds that they aren’t using, and our staff make every effort to enforce this policy – we’re... More

Sheffield
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

Just stayed at the Club Del Carmen for 7 nights from 10th July. The staff are so friendly and helpful and nothing is too much trouble. The complex in general is small but is a nice small. It has everything you would need a little restaurant, swimming pool adult and a baby one, table tennis, entertainment and a pool table.... More

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

We are very pleased to know that you were so happy with the service and accommodations we offered, you would like to come back again. Thank you for your kind comments referring to our team and we hope that we will have another opportunity to offer you a great stay in the near future! Marcos Domato Resort Manager More

Lisburn, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed at Club del Carmen for four nights. The accommodation was good. Two bedroom, one bathroom apartment. The apartment could sleep 6 if using sofa bed but it would be cramped. The balcony overlooked the pool. It had seating for 6 which did make it very cramped. The front desk staff were excellent - nothing was too much trouble.... More

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your enthusiastic comments, we are really glad to know that you had such an enjoyable time with us and are looking forward to seeing you again very soon indeed! Marcos Domato Resort Manager More

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Additional Information about Club del Carmen

Address: Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club del Carmen 3*
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Also Known As:
Club Del Carmen Hotel Puerto Del Carmen
Club Del Carmen Lanzarote/Puerto Del Carmen

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Amenities

Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located on Puerto del Carmen, Club del Carmen is perfectly situated just two minutes from the beautiful picturesque beaches of Playa Grande and Playa Chica where you’ll find a host of sporting activities from diving lessons and snorkeling to Jet Ski® rentals and parasailing 70 miles off the coast of Africa. The most popular resort on Lanzarote, Club del Carmen provides a superb swimming pool, extensive sun terraces and a rooftop deck, as well as beautifully decorated accommodations in typical Canarian style, providing the perfect vacation spot within easy reach of the buzz of shops, bars, nightclubs and restaurants of the Paseo Maritimo. ... more   less 
Number of rooms
17

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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