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Club del Carmen

Certificate of Excellence
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Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
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1 room 1 guest
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200 Reviews from our TripAdvisor Community

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Traveler rating
    116
    60
    17
    5
    2
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78
82
5
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (43)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (42)
All months
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is overall a good quality complex with very helpful and friendly staff who make you feel very welcome. The villas however are tired and dated with poor water pressure and need modernizing.The sunbed rush in the morning is not want you want on holiday (be there by 8.45 or you wont get a sunbed because by 9.05 its a... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Just returned from 12 nights at Club Del Carmen. Left feeling very disappointed as it certainly wasn't up to the standard of any other of the Diamond reports we have been to. There are families that go to this resort year after year and they act like they own the place although they need to realise they actually own the... More 

Was this review helpful? Yes 1
Chesham, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from two weeks at this fantastic resort. Me, Mrs M and two teens. We had a one bed apartment which was fine. We had the sofa bed and kids had the twin beds. Sofa bed was enormous and very comfortable. It's unfair to single out any single member of staff of staff as all of them, I like... More 

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Barton-upon-Humber, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We visited here for 2 weeks in August and was very pleased with how nice it was here. We stayed in villa 2, which was very nice overlooking the beach from our balcony. There was plenty of space in the villa and all the facilities were very good. The villa had air conditioning which we used constantly as it got... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visited here in august with a couple of friends after getting a great deal on flights and accommodation. Very friendly staff and very family friendly. All apartments overlook the pool which is great if yoi eant chill on the balcony. Even though it was a guys trip all the guests were chatty with us as we sat in the jacuzzi... More 

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Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We visited in August and this was our 4th different Diamond resort. Staff were friendly and helpful but the apartments are in desperate need of some men in hard hats to modernize the place. It looks dated. Our apartment was small and dingy, not much space and the shower was tiny. Wi-fi didn't work very often and we only had... More 

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you very much for taking the time to leave your comments. We are pleased that you did enjoy some of your stay however you felt let down by the standard of the accommodation. It is our intention to do our very best to increase the standards of the property; to improve guest services, to exceed guests’ expectations, and delivering... More 

West Midlands
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great luxury apartments, with very helpful staff. I highly recommend club del carmen for families and couples. The beach is across the road and the supermarket is a 5 minute walk. Great restaurants on the door step. A taxi from the airport to the hotel costs 13 euros and takes around 10 minutes. I recommend that you book day trips... More 

Was this review helpful? Yes 6
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great little apartment complex which is perfectly placed to suit anyone's needs. We stayed here in a 1 bed apartment with our twin 7 year old girls. Girls had the double bed in the bedroom and we had the sofa bed. The apartment is well equipped if you want to cook but we opted to eat out everynight. There are... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently went to Club Del Carmen with my boyfriend for a summer getaway and we were very impressed. The staff was super helpful and luckily for us (as I speak very broken Spanish) all spoke fluent English. The place was always spotless which was really nice. It was awesome having a kitchen to be able to cook for yourself... More 

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your feedback - we are pleased you had a good time with us and were impressed with the service you received. We are delighted you were happy with the accommodation you were allocated and found the facilities offered suited your holiday needs. We are glad you would stay with us again and... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely little hotel...very clean with very good amenities! Super friendly staff, nice little restaurant on site and lovely pool area with sun loungers. We stayed in a one bed apartment and this was very well maintained, also with aircon and a lovely terrace just a few steps from the pool...would definitely visit again!!

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely comments - we appreciate you taking the time to leave your feedback. We are delighted you enjoyed your stay and we are pleased you would stay with us again in the future. We look forward to seeing you again. Elise Dujardin Resort Manager More 

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