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3.0 of 5 Villa   |   Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
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Club del Carmen
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88%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
NTF07 Manchester, United Kingdom
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142 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

Second visit to club del carmen , Fabulous place & staff We were lucky enough to get a refurbished apartment, with a spacious balcony We ate every day in the on site restaurant, definitely good value Sun loungers can't be reserved before 9, plenty to go about

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UK
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had a relaxing week overall. There were a few things which were mere irritants but were quickly resolved when highlighted to the staff at reception. We have stayed at Diamond resorts in the past and CDC is not quite the same quality but you can see the staff are working hard to achieve this. It is a safe, quiet,... More

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review! We are sorry to read that you had some concerns during your stay at Club del Carmen, but we are pleased that our team were able to resolve these issues for you. We have an ongoing programme of improvement here, and we hope you’ll choose to come back here in the future to see the... More

Lichfield
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Me and Carole have just returned from a weeks self catering at Club del Carmen and had a fantastic time. We stayed in a 2 bed villa which was very roomy, spotlessly clean and superbly well equipped. The resort is also kept very clean and tidy. It has two pools, plenty of sun beds and a bar/restaurants offering specials as... More

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review of your stay at Club del Carmen! We are really pleased to read that you enjoyed your holiday here, and that you are intending to return in the future – we look forward to seeing you again! Elise Dujardin Resort manager More

Newcastle upon Tyne, United Kingdom
Top Contributor
75 reviews 75 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our 9th stay and it is still a great place to stay. The resort is relatively small and on the outskirts of the local shop/bar/restaurant area but the walk in and out each evening just tends to whet the appetite. The grounds are very well maintained and spotlessly clean. The apartments are a good size but most could... More

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Diamond R, Manager at Club del Carmen, responded to this review

Thanks you for your review! We love it when guests choose to come back here, and we’re delighted to read that you have had so many enjoyable holidays at Club Del Carmen. With regard to the accommodation here, we have a refurbishment programme in place and are gradually updating the accommodation. We hope that this hasn’t marred some otherwise enjoyable... More

Derby, United Kingdom
Top Contributor
72 reviews 72 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from another wonderful holiday at Club del Carmen. Reading the other reviews there is very little I can add, but to confirm that this is a really lovely resort. As always the staff are both friendly and efficient, and it is very difficult to single one person out, but if I did it would be Maizie,... More

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review – we are really pleased to read that you enjoy staying at Club Del Carmen, and that our team have helped make your holidays here thoroughly enjoyable! As you’re aware, we have an ongoing programme of refurbishment of the accommodation, and we feel sure you’ll appreciate the changes we’re making when you next stay here!... More

Alderley Edge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a first visit to Club del Carmen (though not the first time on the island) and have to agree with what the other reviewers say about the sunbeds! We can't remember seeing beds chained up overnight at other resorts and it seems to contribute to the problem. Surely it would be better for the management to set... More

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review of your recent stay at Club Del Carmen. We are pleased that you had a generally enjoyable time here, although we’re sorry to read your concerns about sunbeds at the resort. We are aware that there can be issues with sunbed availability during peak holiday periods, and the resort’s management team is monitoring the situation... More

durham
Contributor
11 reviews 11 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Returned early hours of Friday morning after yet another great holiday at CDC, we were very fortunate to spend 3 weeks in a refurbished villa on the road side over looking the sea. All the staff were great, helpful, pleasant and any problems we had were dealt with professionaly and quickly. Housekeeping was extremely good, clean bedding and towels on... More

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to share your review of your recent stay at Club Del Carmen! We are really pleased to read that you had a great time here, and we greatly appreciate your kind words about our team. We look forward to being of service to you again on your next visit! Marcos Domato Resort manager More

Burton upon Trent
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 21, 2014

This is our 3rd year here and we love it. The staff are brilliant and very friendly they cannot do enough. The apartments are a bit tired, but there information leaflets and information boards in reception showing details of the refurbishment program that is ongoing. We still find the sunbed run funny in the mornings. The food staff and service... More

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review! We are delighted to read that you enjoy staying at Club Del Carmen, and that our team have had a positive impact on your holidays here! We are steadily refurbishing the resort, and we feel sure that you will notice the changes we’re making on your future visits. We can’t wait to see you again!... More

nottingham england
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 13, 2014

This was our first time to this resort and have to say what a lovely time we had the staff were fantasy Rafael,Veronique and maizie any problems were dealt with quickly ok the rooms are a bit tired but being refurbished but have everything that you need beds were so comfortable all the rest of the staff from the staff... More

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review – we are really pleased that you had a great time at Club Del Carmen! As you’re aware, we have an ongoing programme of refurbishment here, and we regret that it wasn’t possible to allocate a refurbished apartment for you on this occasion. We are aware that there is a very high demand for sunbeds... More

Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 11, 2014

We usually go to Jardines del Sol but thought we would give Club del Carmen a visit for a change. I requested a refurb but it did not materialise! Our apartment was adequate size wise but very tired, dated, in need of refurbishment and frankly not as clean as we would have liked! There was a lump of chewing gum... More

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

We are sincerely sorry that you were disappointed with your stay at Club Del Carmen. We regret that it wasn’t possible to allocate a refurbished apartment for you on this occasion - while we will make every effort to allocate refurbished accommodation if this is requested, we unfortunately cannot guarantee that we will be able to do so, as it... More

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Additional Information about Club del Carmen

Address: Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club del Carmen 3*
Number of rooms: 17
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Also Known As:
Club Del Carmen Hotel Puerto Del Carmen
Club Del Carmen Lanzarote/Puerto Del Carmen

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