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Club del Carmen

3.0 of 5 Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
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Certificate of Excellence 2014
Club del Carmen
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Club del Carmen
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153 reviews from our community

Traveler rating
    92
    43
    13
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huddersfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with my husband end of January, good location, not noisy within walking distance to restaurants, pubs, shops and bus stop. Zoo and water park just up the road. 15 minute taxi from airport less than 15 euros. We had a villa, lovely home comforts, staff so friendly especially Maize (receptionist) . January really quiet, but if you... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
101 reviews 101 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

The apartments are spacious and well appointed although they are undergoing refurbishment and the older rooms are a little dated with less than brilliant plumbing. There are no lifts and the route down from the third floor to the pool is not conducive to a poolside vacation.The pool itself is adequate but there is insufficient space for everyone to sunbathe.... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave a review. We are pleased that you enjoyed your holiday with us and we hope that you are able to return in the future. Elise Dujardin Resort Manager More 

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from a 3 weeks stay at Club Del Carmen and have to say a massive Thank you to all who make this hotel such a brilliant place to stay. We have stopped at the hotel 14 times now and it gets better every time we go back. The staff are fantastic and cannot do enough for you... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review. We are delighted that you had such a great stay at Club del Carmen. We are pleased that you find our staff fantastic and liked the apartment that you were allocated. We look forward to seeing you again very soon! Elise Dujardin Resort Manager More 

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I booked one week in Club del Carmen, December 2014. Unfortunately I encountered sudden and unexpected heart trouble - resulting in a triple bypass mid-November. Unfortunately too, Club del Carmen have a policy of NO REFUNDS , not even a discounted future stay (for such a serious and unexpected event!). Be warned and be in great health.... More 

Was this review helpful? Yes 3
Diamond R, Manager at Club del Carmen, responded to this review

We are sorry to learn that you were unable to attend your reservation at Club Del Carmen due to unexpected personal circumstances. We advise that you contact our Customer Service team direct should you wish to discuss this further at AssistanceEurope@DiamondResorts.com. Elise Dujardin Resort Manager More 

Odense
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 26, 2014

This is a great hotel. Apartment was amazingly well kept, the quality of the furniture inside and out and appliances were outstanding. Fully fitted Kitchen with everything you can imagine. Staff were very professional and polite. Lifeguard at the pool, who was great, cleaners done a great job, gardener kept the grounds immaculate. Activities for adults and kids alike, Olivia... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely review. We appreciate you taking the time to leave your comments. We are pleased that you liked the apartment we allocated you and found our staff helpful. We will certainly pass on your kind comments to Olivia. We hope that you will return to visit us again very soon! Elise Dujardin Resort Manager More 

Milton Keynes, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 25, 2014

In a good location at the end of the main promenade about 10 minutes walk in to the central area. Villa on 2 floors with 2 Bedrooms and bathroom on the ground floor, shower, living space, balcony and kitchen on the upper floor. Good standard of kitchen with full cooker and oven plenty of crockery, microwave oven, fridge freezer, TV... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to let us know your feedback. We are delighted that you enjoyed your stay at Club del Carmen due to the accommodation and the area which we are located. We hope that you are able to visit us again very soon. Elise Dujardin Resort Manager More 

Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2014

I always enjoy peace, quiet, comfort and great swimming in Club del Carmen. Some of the accommodation, especially the bathrooms need to be upgraded though! The staff are most helpful. Walking distance to the many restaurants available in the area.

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave your comments. We are pleased you enjoyed your stay. We note your concerns regarding some of the apartments requiring upgrading. Please allow us to explain that apartments at Club Del Carmen are currently undergoing refurbishment and refurbishment which, as we hope you can understand, takes time and expense to complete. . However,... More 

North West England
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 23, 2014

Just returned from our holiday at this excellent apartment hotel. Always clean/tidy. We did have a maintenance problem - the hot water failed - but it was repaired the next morning. A really lovely and friendly place. Restaurant on site serves good food with entertainment some nights. If you want a change, plenty of other eating locations/bars within a short... More 

Was this review helpful? Yes 3
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review – we are really pleased to read that you enjoy staying at Club Del Carmen, and that our team were able to provide you with all the assistance you needed during your most recent visit. We hope you’ll choose to return here in the future for another holiday, and we look forward to seeing you... More 

Cemaes Bay
Contributor
13 reviews 13 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 9, 2014

We visited at the end of october/early nov! The rooms were spacious, clean and very nice! The pool area again was clean and spacious with a fantastic jacuzzi! The entire atmosphere of the hotel is very good and friendly!the staff are very friendly, they will help you with literally anything!! The pool bar has very nice food and again the... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review! We are delighted that you had a lovely time at Club del Carmen, and that our team helped make your stay here a thoroughly enjoyable one. We really hope you’ll get the chance to return here, and we look forward to seeing you again! Elise Dujardin Resort manager More 

Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 29, 2014

Second visit to club del carmen , Fabulous place & staff We were lucky enough to get a refurbished apartment, with a spacious balcony We ate every day in the on site restaurant, definitely good value Sun loungers can't be reserved before 9, plenty to go about

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

We strive to provide all our guests with memorable holiday experiences – we are really pleased that you have chosen to return to Club Del Carmen, and that your second visit compared favourably with your first one! We hope to see you again in the future! Elise Dujardin Resort manager More 

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Additional Information about Club del Carmen

Address: Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club del Carmen 3*
Number of rooms: 17
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Also Known As:
Club Del Carmen Hotel Puerto Del Carmen
Club Del Carmen Lanzarote/Puerto Del Carmen

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