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Club del Carmen

3.0 of 5 Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
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Certificate of Excellence 2014
Club del Carmen
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Club del Carmen
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158 reviews from our community

Traveler rating
    94
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    13
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Isle of Skye, United Kingdom
Top Contributor
53 reviews 53 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars NEW

We stayed at Club del Carmen for a week in February. We found the accommodation to be of high quality and the staff well trained in guest services. The location is also good with a variety of hotels and restaurants within walking distance. The property is well maintained and kept clean. The swimming pool is heated in the winter months... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in Nov 2014 with all of our relatives for a wedding in Lanzarote. It was perfect for a family holiday. The apartments were clean, we weren't without anything during our stay. The restaurant was nice, food was good, staff were very friendly! Happy hour was very handy and it was all rather cheap! The only fault is... More 

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

We are delighted you enjoyed your stay with your relatives in November. We are pleased you enjoyed a meal in our restaurant and found the staff friendly. We note your concerns with regards to the Wi-Fi and we are looking at improving the service that we offer in the future, your feedback is appreciated. We are pleased that you would... More 

Cheadle, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

once more we had an excellent stay at CDC ,stayed in villa3 this time as we had family with us,checked in with minimal fuss,room was ready before stated time,the villas are really spacious,bedrooms on ground floor with a pull out bed and lounge area upstairs 2 bathrooms one up and one downstairs,which was really helpful.cannot praise the staff enough,from reception... More 

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

We are pleased that you had another enjoyable stay at Club del Carmen. We are delighted that you liked the villa that you were allocated and found our staff helpful. We hope that you will visit us again very soon! Elise Dujardin Resort Manager More 

Scotland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this as a last minute stay. The fact that this was a Diamond Resorts property was a plus as we knew the standards to expect and we weren't disappointed. The resort sits at a junction next to main Av. del las Playas so we were pleasantly surprised to not hear any real noise from the ground floor bedroom.... More 

Was this review helpful? Yes
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your comments, we are pleased that the apartment you were allocated was to a standard that you expected. We are delighted that you found our staff helpful and that you say you will visit us again in the future. We look forward to welcoming you back to Club del Carmen! Elise Dujardin Resort Manager More 

Senior Contributor
44 reviews 44 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Coming back to Club Del Carmen almost annually for many years is like coming home. Apartments are clean spacious and comfortable,with balconies that have your own sunbeds and table and chairs, apartment size varies can sleep from 4 upwards ours has a double bed, which can be split into two singles and a pull out settee which is also a... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely comments. We are pleased that you enjoyed another stay at Club Del Carmen! We are delighted that you liked the apartment that you were allocated for your holiday and also enjoyed dining in our on-site restaurant. We are looking forward to seeing you again very soon! Elise Dujardin Resort Manager More 

Huddersfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here with my husband end of January, good location, not noisy within walking distance to restaurants, pubs, shops and bus stop. Zoo and water park just up the road. 15 minute taxi from airport less than 15 euros. We had a villa, lovely home comforts, staff so friendly especially Maize (receptionist) . January really quiet, but if you... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

We are pleased that you and your Husband enjoyed your stay at Club del Carmen this year. We are pleased that you liked the apartment that you were allocated and found our staff helpful. We are sorry to learn that some of the planned entertainment did not go ahead, we apologise for the inconvenience that this caused and we hope... More 

London, United Kingdom
Top Contributor
101 reviews 101 reviews
8 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 22, 2015

The apartments are spacious and well appointed although they are undergoing refurbishment and the older rooms are a little dated with less than brilliant plumbing. There are no lifts and the route down from the third floor to the pool is not conducive to a poolside vacation.The pool itself is adequate but there is insufficient space for everyone to sunbathe.... More 

Was this review helpful? Yes 2
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for taking the time to leave a review. We are pleased that you enjoyed your holiday with us and we hope that you are able to return in the future. Elise Dujardin Resort Manager More 

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2015

Just got back from a 3 weeks stay at Club Del Carmen and have to say a massive Thank you to all who make this hotel such a brilliant place to stay. We have stopped at the hotel 14 times now and it gets better every time we go back. The staff are fantastic and cannot do enough for you... More 

Was this review helpful? Yes 3
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your review. We are delighted that you had such a great stay at Club del Carmen. We are pleased that you find our staff fantastic and liked the apartment that you were allocated. We look forward to seeing you again very soon! Elise Dujardin Resort Manager More 

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 18, 2015

My wife and I booked one week in Club del Carmen, December 2014. Unfortunately I encountered sudden and unexpected heart trouble - resulting in a triple bypass mid-November. Unfortunately too, Club del Carmen have a policy of NO REFUNDS , not even a discounted future stay (for such a serious and unexpected event!). Be warned and be in great health.... More 

Was this review helpful? Yes 3
Diamond R, Manager at Club del Carmen, responded to this review

We are sorry to learn that you were unable to attend your reservation at Club Del Carmen due to unexpected personal circumstances. We advise that you contact our Customer Service team direct should you wish to discuss this further at AssistanceEurope@DiamondResorts.com. Elise Dujardin Resort Manager More 

Odense
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 26, 2014

This is a great hotel. Apartment was amazingly well kept, the quality of the furniture inside and out and appliances were outstanding. Fully fitted Kitchen with everything you can imagine. Staff were very professional and polite. Lifeguard at the pool, who was great, cleaners done a great job, gardener kept the grounds immaculate. Activities for adults and kids alike, Olivia... More 

Was this review helpful? Yes 1
Diamond R, Manager at Club del Carmen, responded to this review

Thank you for your lovely review. We appreciate you taking the time to leave your comments. We are pleased that you liked the apartment we allocated you and found our staff helpful. We will certainly pass on your kind comments to Olivia. We hope that you will return to visit us again very soon! Elise Dujardin Resort Manager More 

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Additional Information about Club del Carmen

Address: Calle Noruego 2, Urb. Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club del Carmen 3*
Number of rooms: 17
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Also Known As:
Club Del Carmen Hotel Puerto Del Carmen
Club Del Carmen Lanzarote/Puerto Del Carmen

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