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Champagne Castle Hotel

4.0 of 5 Route R600 | Champagne Valley, Winterton 3340, South Africa
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Certificate of Excellence 2014
Champagne Castle Hotel
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Champagne Castle Hotel
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213 reviews from our community

Traveler rating
    114
    77
    12
    8
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars NEW

Booked the Deluxe mountain facing rooms (308), which was spectacular. The view is stunning, especially at dawn when the sunrise lights the mountains up. The staff were all friendly and attentive. I went on an intermediate horse ride which didn't disappoint. The route was picturesque, the horses all seemed to be healthy and happy, and I got a really good... More 

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RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thank you for your loverly review, Sian B. Your feedback has been discussed with the Wellness Centre, and we apologise that you were not able to both book a treatment with your sister, and then get an appointment for yourself. We look forward to welcoming you back in the future. More 

Johannesburg, South Africa
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for a weekend at champagne castle. The setting is absolutely beautiful with the mountain in the background. We stayed in a deluxe mountain room which was Lovely and big. The walks around the hotel are excellent to relax. The buffet food was excellent and you feel as though all you do is eat, the variety was also good.... More 

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RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thanks for your review Scott B. We look forward to welcoming you back. More 

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Having been to Champagne Castle all of my childhood I was told this is now the best place in the Drakensberg. The setting remains stunning! Looking straight into the mountains! We asked for a deluxe mountain facing room - We got room 73. Which basically looks into trees and the next row of accommodation. When we enquired about a better... More 

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RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thank you for your review riverhead66. It's clear you had some good, some bad and some FaaaaaaanTASTIC :-) Your feedback is important to us, and we will feed it into the bigger conversations we regularly have about ensuring Champagne Castle Hotel is outstanding. More 

Copenhagen, Denmark
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful view of the Drakensberg mountains. Make sure you get a mountain view room. Birds and baboons playing on the lawns. Nice deep pool. Big buffet for all meals - very decent, but buffet food in a big dining hall. A lot of people, even in off-season and non-weekends. Guided walks into the mountains available every day, including horserides etc.... More 

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RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thank you for your review Thea F. It has been shared at our management meeting. We're glad you had a good stay with us. More 

Pretoria, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 3 wonderful nights from the 31st Jan to 2 Feb at the Hotel with my sister and brother who was here from the UK. My husband and I have spent many a happy time there and wanted to show our family the beautiful Drakensberg. Although the weather was overcast and rainy, we enjoyed ourselves immensely. It was also... More 

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RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thank you for you review Caroline K. I've passed it on to Dumi and Abel. Thank you for bringing your family to stay with us More 

Woking, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Oh dear what can I say - we stopped at Champagne Castle Hotel for morning coffee and what a disappointment. The hotel itself looks great, the view from the veranda was wonderful, but the service and the quality of the food - appalling. We ordered lattes, scones and cream from the menu. We were told there was no cream which... More 

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RomarinG, General Manager at Champagne Castle Hotel, responded to this review

This is not the standard of service or experience you should have received Rosemary C, from Champagne Castle Hotel, as can be seen by the reviews on TripAdvisor. Your feedback has been passed onto the team involved and we will certainly investigate to ensure that no other guests have an experience like yours. Thank you for taking the time to... More 

Lephalale
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The setting is deep within teh mountain, situated in a vallety with an over powering mountain peak just on your doorstep. The mountain tops are white with snow. Helicopter rides were fabulous and scenic. Dinners are an elaborate classy affair, warm and cosy. Entertainment for the kids is in abundance day and night. Big open spaces with fire places and... More 

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RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thank you for your review 765clarettas. We're glad you had a wonderful stay More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently spent 3 nights here (originally booked for 2 nights but extended our stay for an extra night), with my grandmother, father and aunty. What a special occasion. This hotel means a lot to my family as they used to go when they were children. Beautiful grounds, so peaceful, the scenery is just unbeatable. After a long trip trekking... More 

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RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thank you for your review Ursula A. We're always glad to know that our guests have had a wonderful stay with us. I have shared your comments with the broader team. More 

Johannesburg
Top Contributor
96 reviews 96 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you drive here, remember it is further down the road than you think. I loved this hotel with spectacular scenery and seemingly in the folds of the mountains. It is typical of the old family getaways that Durbanites associate with their childhoods. AccOmmodation in the luxury suites was luxurious and well appointed. Staff attentive and friendly. Food was also... More 

Was this review helpful? Yes
RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thank you for your review Garth J. We're really glad you enjoyed your stay, and look forward to welcoming you back on your next weekend get away More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I had the privilege of visiting this hotel recently. What a great experience from the accommodation to the food to the staff. The accommodation was excellent. The food was an experience all on it's own. I am a vegetarian and my needs were taken care of more than I have ever had at any other hotel I... More 

Was this review helpful? Yes 1
RomarinG, General Manager at Champagne Castle Hotel, responded to this review

Thank you for your review JennieMR. We look forward to welcoming you back in June More 

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Additional Information about Champagne Castle Hotel

Address: Route R600 | Champagne Valley, Winterton 3340, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Winterton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Champagne Castle Hotel 4*
Number of rooms: 71
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