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Isle Of Palms

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2 Coolgardie Street, Elanora, Gold Coast, Queensland 4221, Australia
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1 room 1 guest
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (72)
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    (21)
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    (21)
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Auckland, New Zealand
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice and caring lady at the front Desk, beautiful grounds, close to a large shopping centre. Spacious rooms, kitchen equipped with everything necessary. This hotel is well suited for those who travel with family on private or rented car.

Was this review helpful? Yes
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Michael, Warmest greetings from the Isle of Palms Resort. On behalf of Management and Staff I would like to express our sincere thanks for your wonderful review of our resort. We look forward to welcoming you and your family back soon... (Remember to ask about our return guest discounts) See you soon, Management More 

Launceston, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2015

I was expecting not much, but was very pleasantly surprised. We had a 3 bedroom apartment, with all the bedrooms upstairs. While the apartment was a little run down, it was clean and tidy and had everything we needed. Fabulous bonus that there was a washing machine and dryer in the garage! Being that there were 6 of us, there... More 

Was this review helpful? Yes 2
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Tara, Thank you for taking the time to write a review on the Isle of Palms Resort, you have some fantastic tips for future guests and we would love to welcome your family back and offer you a fantastic return guest discount. We hope to see you again soon, Management and Staff More 

Queanbeyan, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 10, 2015

The only thing good about the stay was the lovely reception, . first week we arrived to a terribly run down apprment 12 cupboards were all rotting and breaking, room was dark and dingy. I did complian but as the week had been paid for i was only allowed to move after the week had expired, we were then relocated... More 

Was this review helpful? Yes 3
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Joanne, Thank you for taking the time to voice your concerns over your recent stay with us. I am disappointed that your stay did not meet your expectations and apologise for this as all units are checked for any maintenance issues prior to arrival. I am pleased to see that you notified reception immediately and they responded quickly to... More 

Travelers are raving about these Elanora hotels

Melbourne,Victoria
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 23, 2015

Our family really enjoyed our stay at the Isle of Palms.The 3 bedrooms are a great advantage.We had a couple of minor issue's that were taken care of straight away by the very helpful staff.The pool was clean and a favorite of the kids.The location is very convenient to the Palms shopping centre and less than 5 min drive to... More 

Was this review helpful? Yes
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Sticks1987, Thank you for your fantastic review of your stay at Isle of Palms Resort, we are so glad you had an amazing time and are so happy you received a visit from our resident swans, we look forward to welcoming you back on the Coast soon. Kind regards, Management and Staff More 

Adelaide, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 31, 2015

Our family had a perfect summer holiday, affordable,manicured grounds and great pool. Self contained units close to shops. Short drive to a fantastic play ground and beach. This resort has it all! You can bring back the shopping trolleys from Coles across the road which makes it so easy.friendly staff organised all our tours.

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Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Happy Traveller, Thank you for your fantastic review, it is always a pleasure to hear from our guests and their experiences with us. It sounds like you took full advantage of all our facilities and we hope next time you leave Adelaide for a family holiday you choose to return to Isle of Palms Resort. (Remember to ask our... More 

Melbourne, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

Stayed in #33 3 bedroom water front view. Great beautiful area.Security gated, reception staff was very helpful, clean area facilities was very good. Shopping center was across road & you can take shopping trolley to resort. Surrounded by water & Burleigh Heads beaches is just 5 mins drive. Family loved staying here & would come back for sure, we actually... More 

Was this review helpful? Yes
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Angelito, Thank you for your wonderful review and great family photos, It was a pleasure having your family stay with us and we look forward to welcoming you back in the near future, please remember to call direct and ask about our special return guest discounts. See you soon :) Regards, Management and Staff More 

Canberra, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 17, 2015

Stayed here with extended family over the christmas week (it was chosen by Jac's mum). We had a 2 bedroom townhouse which was spacious, well equipped and comfortable. As most reviews will say, the location is very convenient. It is a 3.5 star and I think thats spot on. You could say it's a bit tired & in need of... More 

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Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Jason and Jacqui, Thank you for your wonderful support of our Resort. We love to hear such lovely reviews and our staff certainly enjoy reading them. We hope to see you and your family again soon. Ps - Don't forget to call direct for your repeat guest discount.... More 

Bathurst, Australia
1 review
4 of 5 stars Reviewed January 7, 2015

After reading so many negative reviews I was some what anxious about our arrival at Isle of Palms. As a family of 2 adults and 4 kids we were pleasantly surprised by the accommodation and the friendliness of staff. It's not 5 star but for the money it provides great value with the security of a gated community. Fantastic location... More 

Was this review helpful? Yes
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi 159Greens, Thank you so much for taking the time to write such a wonderful review, its with great pleasure hearing that you and your family had such a wonderful time here and great tips also on the waterfront townhouses.. Please feel free to contact me direct next time you visit the Gold Coast as I would love to offer... More 

Toowoomba, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 3, 2014

Such a pity really as the location was good and the pool was good, but the unit was shabby, rundown and not very clean. We didn't have a broom, no bin liner in the main bin in the kitchen and shower was definitely not up to scratch, nor was the kitchen. Such a pity the owners of the unit have... More 

Was this review helpful? Yes 2
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Sandra, Thank you for your feedback with regards to your recent stay with us. It is unfortunate to learn that we did not meet your expectations on this particular occasion and that you did not express your concerns whilst staying at the resort as we would have been able to address the issues in your room or move you... More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

I stayed with my family of 7 (2 adults 5 kids) in a 3br waterfront. From the moment we got to Isle of Palms, staff were lovely and when entering the house it was magnificent. The place had everything we needed, plus more. The shopping centre so close by and we didn't even mind the 30minute drive to the theme... More 

Was this review helpful? Yes
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Skye, Thank you for your fantastic review, we are delighted to hear that you enjoyed your stay with us and have shared your feedback with the team at Isle of Palms. We also think that we have everything at our door and are so glad that you and your family had the opportunity to enjoy it. I wish you... More 

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