We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Zaventem hotels

Sheraton Brussels Airport Hotel

4.0 of 5 Hotel   |   Brussels National Airport, Zaventem 1930, Belgium
Hotel website
Hotel amenities
Special Rate
Stay with rates from €109
Save Saved
You added Sheraton Brussels Airport Hotel to your Saves list
Sheraton Brussels Airport Hotel
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
69%
Ranked #1 of 4 hotels in Zaventem
A recent review
4 of 5 stars reviewed 1 week ago
Suki B London, United Kingdom
Write a Review

557 people have reviewed this hotel

Traveler rating
    115
    249
    124
    50
    19
See reviews for
55
108
90
271
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Denmark
Top Contributor
50 reviews 50 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

For a hotel to be successful in my book, it has to have the essentials right. Sheraton Brussels succeeds only on one: location. The location right at the airport is very convenient, if that is what you need. But everything else has failed during my stay - so far. Checkin: 15 minutes in line, and it wasn't even long line.... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are truly sorry to read about the problems you encountered during your stay. Please accept our sincere apologies for the inconvenience caused, this is indeed quite unfortunate and of course unacceptable. We fully understand your disappointment and frustration. Your remarks were immediately transmitted to the departments concerned for a thorough follow-up. Thank you for bringing these issues... More

London, United Kingdom
Top Contributor
98 reviews 98 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived on my first trip to Brussels on business, having inadvertently booked the wrong Sheraton - I booked the one in the city. The reception lady was extremely helpful, and quickly transferred the booking to this hotel. Because this was very last-minute, I didn't get the chance of an upgrade as a Starwood Gold member, but i was pleased... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We are happy to read that our staff was able to help you with your reservation and that you enjoyed your stay. We look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

If convenience to the Brussels airport is what you need, this can't be beat. Hotel is about 40 feet to the terminal entrance. Otherwise, typical business hotel. Good dining options, rooms are comfortable and quiet. Just what a business traveler needs.

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for these nice feedback. We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Madrid, Spain
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed only a night. I realised I forgot my watch in the bathroom 5 hours after the checkout. Strangely, the housekeeper did not find anything. Either I am a liar or they have problem of staff in this hotel. The room was ok, a little bit noisy which is normal for a hotel located near an airport. The breakfast... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are sorry to read your remarks. As informed to you personally by our Assistant Housekeeper, we are doing a read-out of your room lock, so we can personally check with all the staff members concerned if anybody has found the watch and then inform you personally of the outcome of the search. Unfortunately it takes some time... More

Alberta
Top Contributor
81 reviews 81 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If I wanted to see Brussels, I would likely stay somewhere else, but as an airport hotel, the location for leaving or arriving from a flight is excellent, no shuttles required. It is right across from the terminal, and a taxi has easy access. The front desk staff were friendly, and had me checked in quickly. They clearly explained what... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments. We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

San Diego, California
Contributor
17 reviews 17 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Literally right across the street from the airport, and thus steps from the airport train station as well. Perfect place to stay before flying out in the morning. Breakfast available, good SPG club lounge, comfortable bed, restaurant and fitness center all pretty good. I arrived, got a run on their treadmills, jumped a train downtown for dinner and quick evening... More

Was this review helpful? Yes 1
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. Happy to read that you appreciate our location across the airport terminal and that you enjoyed your stay. Looking forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Woking, Surrey
Top Contributor
95 reviews 95 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was most impressed by this hotel! It is, literally, 39 steps from the terminal building but, I have to say, I had one of my best night's sleep in a hotel and definitely in an airport hotel at this Sheraton! My room was spacious and well equipped, although free WiFi would have given it a 5* rating - but... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. We are happy to read that you enjoyed your stay and that you had a good night 's sleep, thanks to our Sheraton Sweet Sleeper bed. Looking forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

東京
Top Contributor
147 reviews 147 reviews
79 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located just across the car lanes of airport terminal thus just a few minutes walk from the exit, ironically it takes more than 10 minutes from the boarding gate to the arrival lobby of the airport. Staff are general kind and helpful and facilities are acceptable but bath facilities are bit obsolete and room is bit too... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. Your comments were duly noted. Looking forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 14, 2014

Hotel right on property very nice inside and outside. Not great location for anything but catching a flight or train. The restaurant on property is not bad either. Clean/large american style rooms with a very low noise level for being on airport property.

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your nice comments. We are happy to read that you enjoyed your stay; looking forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Dubai, United Arab Emirates
Top Contributor
90 reviews 90 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 13, 2014

Slept in the hotel early February and enjoyed it a lot. I arrived on day 1 for a meeting and return flight on day 2. Awesome, prebooked, everything organized, clean, efficient and the bed was GREAT. The internet is terrible thu. Very expensive on the room, but free in the lobby. And judging the few interesting TV channels, they earn... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We're happy to read that your enjoyed your stay. Sorry about the poor internet quality, our Engineering department is looking into it. We hope that nevertheless we will still have the pleasure to welcome you back with us in the future. Kind regards, Ingrid Roekens Hotel Manager More

Been to Sheraton Brussels Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Brussels Airport Hotel

Also Known As:
Sheraton Zaventem
Zaventem Sheraton
Address: Brussels National Airport, Zaventem 1930, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Zaventem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Zaventem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brussels Airport Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Priceline, Tingo, HotelTravel.com, Starwood EMEA, getaroom.com, Hotels.com, Venere, Agoda and Otel so you can book your Sheraton Brussels Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Brussels Airport Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.