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Sheraton Brussels Airport Hotel

Brussels National Airport, Zaventem 1930, Belgium
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Sheraton Brussels Airport Hotel
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Sheraton Brussels Airport Hotel
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833 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warrington
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Directly opposite the airport - walk out of departures and its there - with the usual hotel facilities. was only woken once with departing/arriving guest next door but this was more about a child banding a door. Rooms a fab size with great internet access, tea/coffee and a minibar with an area you can use. Restaurant - good menu with... More 

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Bursa
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed again overnight for a business trip and wished to share few more remarks hoping it could be helpful for future others. Cleanliness is good, bed/linens and towels are in good shape that suits to a sheraton. Bed was very comfortable that I had very good sleep with almost no flight noise from outside. Please add hotel slippers, soap and... More 

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Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You can’t get any closer to Brussels Airport than the Sheraton. Directly across the roadway from the Reception Desk is the departures terminal; one level down there’s a Louis Delhaize supermarket – perfect for grabbing an inexpensive snack or meal for the plane ride. The hotel’s reception staff were friendly and accommodating. My 4th floor room was clean and spacious,... More 

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Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've stayed at the Brussels Sheraton airport a few times for business and I have to say that it was nothing but an average experience. Meeting rooms and facilities are ok but the restaurant is far too expensive for what is offered and rooms are spacious but not as great as you would expect. Very handy if you need to... More 

Was this review helpful? Yes 1
London
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sheraton has really comfortable, well appointed, super-clean and perfectly functioning rooms, lovely design, very quiet, Looks like just the sort of hotel I really like, and I would have given it 5 stars. However, as is often the case, Sheraton let themselves down by poor systems. My colleague booked 2 rooms, one for each of us, via the Sheraton... More 

Was this review helpful? Yes 1
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments. I am truly sorry to read about the problems you had with the reservations upon arrival. Please accept my sincere apologies for the inconvenience caused, this is indeed quite unfortunate. Rest assured I fully understand your disappointment. Your feedback was duly noted and has been transmitted to our IT department for further... More 

Manchester
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago

I walked in to a lovely hotel lobby, spotted the Front desk immediately with no waiting he offered a lovely welcome but It was something of a lengthy check in which im not used too. I had booked an Executive room but wasn't told anything of the benefits without asking, he advised me that there would be free tea/coffee in... More 

Was this review helpful? Yes 1
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments with us. We are happy to read that you enjoyed your stay. Your feedback had been duly noted and will be thoroughly evaluated with the departments concerned. We look forward to welcoming you back with us soon and meanwhile remain, With best regards, Ingrid Roekens Hotel Manager More 

Brandenburg, Kentucky
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I chose this hotel because we had a flight the following morning. It was fairly easy to drive our rental car to the front of the hotel to unload our luggage before returning it. We were greeted warmly by the staff when we checked in. The room was nice and large and the bed extremely comfortable. We... More 

Was this review helpful? Yes 1
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are happy to read that you had an enjoyable and comfortable stay with us and look forward to the pleasure of welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More 

Castle Donington, United Kingdom
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Directly opposite the terminal, only 100m walk. (Go up from arrivals and across the drop off area). Good business facilities. Conference food reasonable quality. Meeting rooms and building itself a bit stuffy (essentially a sealed box to minimise noise). Staff not particularly friendly.

Was this review helpful? Yes 1
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for giving us your feedback. Your comments were duly noted. We hope we will still have the pleasure of welcoming you back with us in the future. Kind regards, Ingrid Roekens Hotel Manager More 

Bemidji, Minnesota
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because we had an early morning flight the next day and it's right across the street from the airport. Very convenient! The hotel was wonderful. Nice, clean rooms. The restaurant at the Sheraton was fantastic! Our waiter was exceptional, and the food was delicious. Would definitely recommend to anyone!

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are happy to read that you enjoyed your stay and look forward to reconnect with you soon. Warm regards, Ingrid Roekens Hotel Manager More 

Bedfordshire
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel because of it's convenience .I had flown in from Heathrow early evening and would fly out at six the next morning to Milan.Everything about it was very good the staff were great,the restaurant and food selection were also faultless,rooms were well appointed and well insulated.Overall very good but the Hotel needs a redecorate it looks a... More 

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your nice comments, we are happy to read that you enjoyed your stay with us. We look forward to welcoming you back with us in the future. Best regards, Ingrid Roekens Hotel Manager More 

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