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All 4 Zaventem hotels

Sheraton Brussels Airport Hotel

4.0 of 5 Hotel   |   Brussels National Airport, Zaventem 1930, Belgium
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Sheraton Brussels Airport Hotel
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Ranked #1 of 4 Hotels in Zaventem
A recent review
4 of 5 stars reviewed 3 days ago
Steve C Crawley, United Kingdom
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628 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Top Contributor
196 reviews 196 reviews
71 hotel reviews
207 helpful votes 207 helpful votes
1 of 5 stars Reviewed yesterday NEW

Don't stay at this hotel, if you're looking for convenience. The lift from the terminal arrivals area is out of order - and apparently has been out of order - for quite a while. So, if you follow the signs in the terminal to the hotel, after crossing the street, etc., you come face to face with a chained entrance... More

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Crawley, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is very handy if you have a late night flight in from England as it's attached to the terminal building. Rooms are of a good standard and the staff are friendly. Room prices can be expensive and I put this down to being attached to the terminal. There are cheaper options nearby that require a short bus ride.... More

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Senior Contributor
44 reviews 44 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at this Sheraton several nights while in Brussels for business. It is steps away from the airport, which is a strong positive. Customer service is clearly top notch. Front desk personnel were extremely engaging and helpful. Room was very comfortable, clean and modern. AC on at the flip of a switch and fan stayed on all night allowing me... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for giving us your comments. I'm sorry to read about the technical problems you experienced with the TV and the internet. Please accept our apologies for the inconvenience caused, this is indeed quite unfortunate. Our Engineering department is aware of the issue and is working very closely with our external internet provider to solve the problem.... More

Kuwait
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night before our flight from Brussels. Check in was slow as it was busy when we arrived. Our room was small but fine, the bathroom was clean but there was a huge crack in the sink! We were a party of three, and as is usual, there were only towels for two, slippers for two and... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. I'm sorry to read that you did not enjoy your stay. Please accept our apologies for any inconvenience caused. Your comments were duly noted and the necessary follow-up will be done accordingly. We hope that nevertheless we will still have the pleasure of welcoming you back with us in the future. Best... More

NW Leicester
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is good but not 'very' to warrant 4 stars. Room was ok, bathroom clean and all in all quite reasonable. Dinner was expensive and the breakfast next morning ok. Best feature of breakfast is the fresh orange juice machine. Would stay again but stay was spoilt by being charged even though the company travel agent had already paid.

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I'm sorry to read about the double payment by mistake. Please accept our apologies for the inconvenience caused. We hope that nevertheless we will still have the pleasure of welcoming you back with us in the future. Kind regards, Ingrid Roekens Hotel Manager More

Cincinnati, Ohio
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on 3 different occasions in the last couple of weeks. Could not find fault on any occasion other than it is a bit pricey. Very quiet, well appointed rooms on the Club floor as well as the SPG floor. Highly recommend the Club Lounge. Great reception staff. Upon arrival in the airport go up to the departures level... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We are happy that your appreciate our location across the airport terminal and that you enjoyed your stay. Looking forward to welcoming you back with us soon, we meanwhile remain, With best regards, Ingrid Roekens Hotel Manager More

The Netherlands
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had an overnight stay here. The location is VERY convenient if you have an early flight the following day as it's only a short 5 minute walk across the street from the airport. The train is downstairs in the airport - and it's only an 18 minute train ride into Brussels. The rooms must have soundproof glass because you... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments. We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Liege, Belgium
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As we had an early fly from Brussels airport we decided to stay one night at Sheraton airport, location is just the MAX, just in front of the entrance of the airport! The lady at the front desk was really nice and helpful, we were upgraded even if it was our first stay in Sheraton hotels, this was much appreciated.... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for giving us your feedback. We are happy to read that your first stay in our hotel was a comfortable one and look forward to welcoming you back with us in the future. Best regards, Ingrid Roekens Hotel Manager More

NY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful one-night stay at the Sheraton on a stopover in Brussels. Location: VERY convenient, literally a one-minute walk across the street from the hotel. I walked out of the front door of the hotel and into the front door of the airport. Since the train is located under the airport, it is also easy to access the... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you so much for sharing your feedback. We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Carmel, California
Top Contributor
130 reviews 130 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The property itself is quite nice. Unfortunately the airport is doing construction involving jackhammers immediately adjacent to and under the hotel. The check-in staff was welcoming, friendly and professional. They profusely apologized for the noise and did their best to accommodate us away from the noise - and offered earplugs. The room was large, clean and the temperature control was... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. We are happy to read that you were not disturbed by the construction noise. In the meantime the works are finished, we look forward to welcoming you back with us in the future. Best regards, Ingrid Roekens Hotel Manager More

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Additional Information about Sheraton Brussels Airport Hotel

Address: Brussels National Airport, Zaventem 1930, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Zaventem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brussels Airport Hotel 4*
Number of rooms: 294
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Also Known As:
Sheraton Zaventem
Zaventem Sheraton

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