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Sheraton Brussels Airport Hotel

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Brussels National Airport, Zaventem 1930, Belgium
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1 room 1 guest
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Sheraton Brussels Airport Hotel
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863 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
156 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is located at the Brussels airport. A 30 second walk from the terminal to the front door. The hotel is spacious, clean and I didn't hear the noise from the planes. The rooms are comfortable, the restaurant is large and the food is very good, the bar is nice and the hotel service is excellent. I stayed here... More 

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for your kind words. We are happy to read that you enjoy our hotel and look forward to the pleasure of welcoming you back with us soon. With warm regards, Ingrid Roekens Hotel Manager More 

Oslo, Norway
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Sheraton in front of the Brussels Airport has always my preference when it comes to early flights : Nice personnel at the reception, good bedding and excellent location. Some minor items : no free Wifi in the rooms and no "bubbles" of lesser "standing than champagne available at the Lobby bar. We asked for Cava but our waitress mentioned... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We are glad to read you had an enjoyable stay. Your comments were duly noted and have been transmitted to the Chef for further evaluation, thanks for bringing this to our attention. Looking forward to welcoming you back with us soon, we meanwhile remain, With best regards, Ingrid Roekens Hotel... More 

Davis, California
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This review is based on what I look for when staying for business and pertains to a King bed room on the SPG floor: Cleanliness: 4 stars - some stains/mold/dark spots in the bathroom Comfort (bath): 1 star - no hot water in the shower! Had to wait 10 min when I'm almost done before the water became hot. The... More 

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. We're sorry to read about the water problems you experienced during your stay, which were indeed caused due to major plumbing works taking place in the hotel. We are happy to confirm these works are finished in the meantime, we look forward to welcoming you back with us soon. Best regards, Ingrid... More 

Ghent, Belgium
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel next to Brussels Airport. Just walk to the airport. Very clean hotel. Stayed at the Club level. Nice and spacious room. Breakfast was included : we enjoyed the continental breakfast with a lot of choices. Staff was very friendly. Very good hotel to stay when you have an early morning flight. Wifi available and for certain rooms free of... More 

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for your nice words. We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Kind regards, Ingrid Roekens Hotel Manager More 

Jerusalem, Israel
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in this hotel twice in two weeks. The hotel is 1/2 minutes from the terminal and this is great !!! The restaurant is very good for all meals. BUT !!!!! In the second time we didn't have air conditions in the suite and even we talked to the reception more then one time they didn't do anything !!!!!... More 

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, I am sorry to read about the airco problems you experienced during your stay with us. Please accept my sincere apologies for the inconvenience caused, rest assured I fully understand your frustration. Your comments were duly noted and the engineering department was briefed immediately. Thank you for bringing this to our attention. We apologize once more and nevertheless... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Our family of 5 arrived too late to assess the club lounge, which we had paid extra for. It was 277.00 for the two rooms on the club floor. It was late, we were all tired and had an early morning flight. A young clerk gave us two club rooms located very far from each other. The front desk clerk... More 

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear guest, Thank you for sharing your feedback regarding your recent experience with our hotel. It was a pleasure to have you as one of our guests. We are very sorry to learn of the comments shared but are glad that we were able to connect personally to review this further. Should you have any questions which we may not... More 

Travelers are raving about these Zaventem hotels

Cologne, Germany
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this property 19AUG15 , arriving early evening, and leaving quite early the next morning for a transatlantic flight. All was good, until the next morning. I went to the club lounge at about 7:30, to find no breakfast buffet set up. No other clients were there. I went to the kitchen area where I found an employee... More 

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I am so sorry to read that you had a disappointing experience; during the summer period, our Club Lounge is closed for breakfast, this is also clearly indicated at the entrance. The breakfast is served in the Gullivers restaurant on the groundfloor. We hope we will still have the pleasure... More 

Bruges
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to look for a nearby hotel in order to catch a flight in the early morning and had to leave my car for +14days. In that perspective, I found that this Sheraton have an excellent package of stay and parking, and booked the hotel. For an arrival around 23h on Sunday, no staff was present at the reception... More 

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback, your comments were duly noted and the necessary follow-up will be done accordingly. Looking forward to welcoming you back soon. Best regards, Ingrid Roekens Hotel Manager More 

Antwerp
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

they are undergoing renovations so theres some works under way. the rooms are very quiet and clean, the bar and restaurant open till about 12 midnight. The hotel is non smoking with generous bathrooms and nice towels. Best of all it a hop across the road to the departures hall.

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We thank you for your kind words and look forward to welcoming you back with us in the future. Warm regards, Ingrid Roekens Hotel Manager More 

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