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Sheraton Brussels Airport Hotel

4.0 of 5 Brussels National Airport, Zaventem 1930, Belgium
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Sheraton Brussels Airport Hotel
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Sheraton Brussels Airport Hotel
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661 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Reasonably priced hotel with a very convenient location for an early flight the next morning. The hotel was right across the street from the arrivals hall. Check in was quick and we were settled in our room within half an hour after landing. The room was very nice and was equipped with everything we needed including instant coffee and complimentary... More

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Orlando, Florida, United States
Top Contributor
58 reviews 58 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Not a cheap hotel, but it is Europe. Right at the airport. Clean rooms and lobby. In room coffee. Helpful staff. Ate at the restaurant. Very slow service - very very slow. Decent Gym. It was small but had everything I wanted. Overall a reasonable night stay but as I said - not cheap.

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Montreal, Canada
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were very happy with the convenient location of this hotel. Especially since we were staying one night to visit Brussels. Basically, we rolled our luggage straight from the airport across the street to the Sheraton hotel- it’s that quick and efficient! Very nice hotel, with all accommodations. Excellent service, very nice room and good restaurant with very reasonably priced... More

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Gent
Top Contributor
56 reviews 56 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is perfect for 2 types of customers : those who travel early and eliminate any risk for getting stuck in traffic jams and those who have a meeting with people needing to fly in from all (European) places. I was one of the first groups (although I have been a frequent customer of the second group as well... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments. On Saturday 11-Oct during the night and early morning, a fire in one of the high voltage cabins at the airport caused a major power blackout in our hotel. We truly apologize for the inconvenience caused by this incident, which was unfortunately out of our control, as the hotel building depends on... More

Namur, Belgium
Top Contributor
161 reviews 161 reviews
106 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Always very convenient if you fly very early in the morning. No car, no parking, no stress! Only some steps away from the main terminal! How can we do better? SPG floor (mine was the 3th) welcomes you in a modern atmosphere and offers you the amenities you can expect from a 4* hotel like this Sheraton. Rooms with coffee... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Antwerp, Belgium
Top Contributor
101 reviews 101 reviews
76 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 1 night about 2 weeks ago. We were leaving for Asia the morning after so we thought it would be a good idea to stay the night at the airport for a more relaxing experience the day after (avoiding traffic to the airport and travel stress). While the hotel is nicely renovated (but still showing it's... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. I am very sorry to read about the airco problems you had during your stay. Please accept my sincere apologies for the inconvenience caused, this is indeed quite unfortunate. Our Engineering department has been informed about this and the necessary follow-up will be done accordingly. We hope that nevertheless we will still... More

geneva
Top Contributor
53 reviews 53 reviews
47 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

No complaints with the friendly check in, efficient staff and modern if dull room decor. Shame wifi is an optional extra. Food in the restaurant overpriced and very mediocre. Service well meaning but amateur. I guess they have a captive market with no choice unless you want to cross over to the airport .

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. We are sorry to read about the poor experience you had in the restaurant. Please accept our sincere apologies. Your comments were duly noted and the necessary follow-up will be done with the department concerned. We hope nevertheless that we will still have the pleasure of welcoming you back with us soon.... More

Paisley
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight when travellinG through Brussels Airport. It is just a few steps from the airport to the hotel. It was comfortable and well presented. Staff were extremely helpful and provided good service. Because of timing we didn't eat in the hotel at dinner. However, we had breakfast next morning, which was excellent.

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are happy to read that you enjoyed your stay with us and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Miami, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Besides those new Japanese sleeping boxes that they now have on some airports here you get a full size clean and comfortable room for the same money. The beds are great the staff profesional and curtious and you do not hear anything from the airport, allthough it is 25 steps away from the departure area. If you have a early... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Kind regards, Ingrid Roekens Hotel Manager More

Winston Salem, North Carolina
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Paying equivalent of 300 dollars and get 30 minutes of internet ? Even as SPG member? To avoid giving them Any more money I walked the few feet to airport and ate at restaurant there. Would find more than one night in stale decor room depressing. Hint : accessed free internet in lobby. They know their location is great and... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments, which were duly noted. We're sorry to read that you did not enjoy your stay with us but nevertheless hope that we will still have the pleasure of welcoming you with us in the future. Kind regards, Ingrid Roekens Hotel Manager More

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Additional Information about Sheraton Brussels Airport Hotel

Address: Brussels National Airport, Zaventem 1930, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Zaventem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brussels Airport Hotel 4*
Number of rooms: 294
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Also Known As:
Sheraton Zaventem
Zaventem Sheraton

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