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Medblue Fanes

5.0 of 5
Hotel website
Fanes Harbor | Fanes Bay, Fanes 85100, Greece
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Medblue Fanes
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1,060 Reviews from our TripAdvisor Community

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Stockton-on-Tees, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 12, 2015

Terrible place, don't go there. This place is advertised as 5 star, if you expect that, you will be disappointed, more like, dare I give it as much as 2 star. This hotel is out on it's own, nearest village is over a mile away and there's not much there either. Hire a car to get away for some decent... More 

Helpful?
3 Thank Graham T
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear Graham T We would like to thank you for taking your time to share your experiences although things did not meet with your expectations. Your comments will be definitely shared with the relevant departments within the hotel, please accept our apologies for these matters. Nevertheless we hope to see you again to make your next stay more memorable. Kind... More 

Bolton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 21, 2015

Me and my husband booked a very last minute deal. I read up on the Medblue but unfortunately I'd mistakenly read 2014's reviews which were all good!! I hadn't read this years! 2 days before we flew out I read the "holiday from hell" and "catastrophe" reviews on here for the weeks leading up to when we travelled. We decided... More 

Helpful?
3 Thank Heather H
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear Heather H thank you for your detailed and honest review on TripAdvisor. We deeply regret to read that you were partly disappointed with your holiday. We have taken your feedback seriously. We attach great value to the quality and variety of our meals, hence we take your comment as an encouragement for improvement. We apologize for your inconveniences caused.... More 

Riga, Latvia
Level Contributor
51 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 8, 2015

The hotel is not 5, not 4, not 3, not 2, not 1 star ...Ok, maybe - 2*. Unfortunately, there was all bad. If me already know that there will be so, it would be horror. But now I looked on everything with smile. Funniest was eating - I had never seen that for the food must to fight ...The... More 

Helpful?
1 Thank Optyroc
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear Optyroc thank you for taking the time to write a review of your holiday at Medblue Fanes. We apologize for your disappointment concerning your stay at our hotel. Your comment will be discussed with the respective department heads for improvement. We thank you for being our guest and we hope you give us another chance. Kind regards the Medblue... More 

Travelers are raving about these Fanes hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 6, 2015 via mobile

Words are beyond description of this place, cats on the chairs and tables, staff not been paid for 6 months. Food was terrible, plates/ cutlery dirty, pools unusable unless you want to end up in hospital. Rats even running through bar! Drowned mice in broken pool guttering, water park disused and now a green slime, stinking mosquito breeding area.Only plus... More 

Helpful?
1 Thank Mark A
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear Mark A We’d like to thank you very much for taking the time to share your honest and very detailed feedback with us here on TripAdvisor. We deeply regret that you were disappointed with your stay in our hotel. Please accept our honest apologies for the described inconveniences. Your review gives us a lot of indications where we have... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 4, 2015

I don't even know where to start with this one. My partner and I booked a six day break to this '5*' hotel, all inclusive; what a mistake. After reading the reviews, we decided to lower our expectations. As long as there was sun and sea, we would make the most of our time there. Do not think for one... More 

Helpful?
2 Thank Leigh M
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear Leigh M thank you for sharing your experiences with us on TripAdvisor. We are very sorry to hear that you did not enjoy your stay with us. We have noticed your comments regarding the food and we will make sure that we serve fresh and delicious food to our guests through quality assurance measures.We honestly apologize for your inconveniences.... More 

Bedford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 29, 2015

I booked this for my wife and I to have a romantic 5* holiday, well I wouldn't even give it 1 on the rating, we was moved out after 3 days of no food, filthy conditions, no staff, no facilities (pools not clean or treated, spa derelict, bars only one but was damaged and rats running around, food, beach overgrown... More 

Helpful?
4 Thank racingcrew71
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear racingcrew71 Thank you very much that you took the time to share your honest and detailed opinion with us here on TripAdvisor. We try to improve our services and facilities every day and therefore highly appreciate your valuable feedback! We deeply regret that our service did not meet your expectations. Please accept our honest apologies for your disapoointment and... More 

Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 28, 2015

The Blue Med in Fanes a terrible and at time frightening experience. Staff not paid for 5 - 6 months so image that!. Staff shouting at management in the hotel reception - in Greek so we could not understand it. The quality and standard of the hotel was appalling. The staff left were useless. The hotel manger did try really... More 

Helpful?
7 Thank Alf2Day
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear Alf2Day we thank you for sharing your experiences with us on TripAdvisor. We deeply regret that you were not satisfied with the service and food. We apologize for your inconveniences. We need to make sure our guests feel comfortable. We are working on improving our services in order to enhance guest satisfaction. Please rest assured that your comments are... More 

Doncaster, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 28, 2015

I will post photo evidence as soon as I can to show the poor state this place is now in. Do not go here it is in a dangerous state and will be closed any day now. your health is at risk along with your life (NO JOKE) Live wires in wet rooms, pools half empty with dead rats, children's... More 

Helpful?
5 Thank Jason r
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear Jason r thank you for your honest review of your holiday at Medblue Fanes. We apologize for your disappointment and resentment. We have take your comments seriously. Your review gives us a lot of indications where we have to improve and we will use them as good as we can! Especially, we will note all your observations regarding health... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 27, 2015 via mobile

We booked before reading reviews wish we had. Greeted by the smell of sewage and rooms had broken fixtures missing bath plug bulbs out and grounds desperately need a maintenance man. Never saw pool being cleaned and food was swimming in grease and not much change. Disapointed for a 5* hotel and all 4 of us including a pregnant woman... More 

Helpful?
4 Thank ashford1972
MedblueGroup, Manager at Medblue Fanes, responded to this review

Dear ashford1972 we thank you for taking the tim to share your impressions with us on TripAdvisor. We deeply regret to hear that we were not able to meet your expectations and wishes. We will check the rooms and maintain if necessary. The quality of our meals is very important to us. We apologize for your disappointment. Your comments will... More 

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