i can honestly say this hotel was under the wrong name it should have been faulty towers.we checked in 4 an over night stay for a wedding reception and oh my god we wished we hadnt. the room had quilt covers i had when i was 12 the showers curatain smelt of cat urine. the sash window wouldnt stay up... more

Our experience of this hotel was very poor. We stayed for one night as a family group, occupying several rooms in the stable block. The decor was dated and tired, mattresses saggy and the central heating did not seem to be working properly. One room smelled very strongly of tobacco smoke. Another had no towels. Breakfast was a fiasco. There... more

Unfortunately I wasn't present at check-in or I would have asked to be reallocated another room. Although the room was clean, had queen-size bed, tea making facility and wardrobe an illegal cigarette type-smell greeted us and everyone else staying there along the corridor before the door to the room was opened. We think it may have been from the mouldy... more

Business Trip. Accommodation in stable block annex. The room was pretty clean but VERY hot with no air con or fan and only two small windows. Mattress was very saggy (and needs replacing) and pillows hard. Toilet seat needed refitting and there were no toothbrush glasses. One of the cups on the breakfast table was not very clean. More attention... more

I Stayed at The Elms on a buisness trip, it was described as a nice hotel in nice settings. I was concerned when I saw my room was in a two storey block of accommodation to the side of the main building but thought the room was acceptable. At 8pm the music started and did not end till 1.15am, I... more