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Protea Hotel Montrose

3.0 of 5
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N3 Swinburne | Private Bag X3017, Harrismith 9880, South Africa
Protea Hotel Montrose
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Ranked #3 of 19 Harrismith B&B and Inns
A recent review
4 of 5 stars Reviewed March 20, 2015
Debbie T Uvongo, KwaZulu-Natal, South Africa
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20 Reviews from our TripAdvisor Community

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    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Uvongo, KwaZulu-Natal, South Africa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 20, 2015

Deciding to cut a long trip in half we arrived at the Protea Montrose and were welcomed warmly the receptionist on duty. The room was comfy and clean. Would have rather had a shower than only a bath. However, this did not detract from enjoyable nights rest. On departure we were handed a voucher for a discount at the Mugg... More 

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Centurion
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 16, 2015

We stayed in this establishment on our way KwaZulu/Natal North Coast. I was totally surprised by this little hotel. The staff was very friendly, check-in was quick and the rooms were really neat and tidy. Checking out was just as quick - no hassles.

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James L, General Manager at Protea Hotel Montrose, responded to this review

Good Day Rina M Thank you so much for taking the time to review our property here. It was very gratifying to hear that you enjoyed your visit with us and that we came as a surprise. We do our best to ensure a hassle free visit. I hope that you had an awesome holiday and that we will see... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2014

The hotel is almost half way Johannesburg - Durban, clean neat and friendly staff, I only stayed one night, breakfast and food facility quite well around the hotel, can recommend definitely. There are a lot of stay over transit visiters that is why this hotel for.

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James L, Manager at Protea Hotel Montrose, responded to this review

Thank you for taking the time to write on Trip Advisor. I am so happy to hear that you enjoyed your brief stay with us and that our service waas to your satisfaction. Warmest regards More 

Somerset West, South Africa
Top Contributor
97 reviews 97 reviews
34 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 11, 2014

We were very happy to get to the hotel, as there was a thunder storm with very heavy rain that afternoon. This hotel is what we would probably refer to as a "Motel" elsewhere. It does not have any catering capability, however there are a number of fast food outlets nearby. We were happy to have the room and Sport... More 

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James L, Manager at Protea Hotel Montrose, responded to this review

Thank you for taking time to review our hotel. We only have 3 rooms with baths as we still recieve requests for them. You are quite right that in modern times a shower is the way to go with regards to water economy. I am happy to hear that the TEAM member on duty was able to tend to your... More 

1 review
4 of 5 stars Reviewed September 25, 2014

I want to thank the Manager and his staff for turning the worst night of our lives into a pleasant experience. Our car broke down on Van Reenen @ 19:00, stuck next to the road for 1.5 hours to be towed to Harrismith. We phoned the Hotel @ 22:00 to speak to the kindest lady. She confirmed our booking for... More 

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James L, Manager at Protea Hotel Montrose, responded to this review

Thank you for writing this review. A breakdown on Van Reenen pass late at night can be quite terrifying, especially with a baby in the car. We were only too happy to be of assistance as being in a strange town with no-one to turn to can also be extremely taxing. It was our privelige to be able to assist... More 

Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed September 2, 2014

Traveling to durban at night with a baby when it's freezing is never the best idea. I called the protea hotel. The receptionist made me feel comfortable and gave me peace of mind that we would be safe to spend the night. We checked in at 11pm to find a friendlily lady who welcomed us and advised us the best... More 

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James L, Manager at Protea Hotel Montrose, responded to this review

Thank you for taking the time to write this review. It is gratifying to know that you were well looked after on a cold evening. Travelling with a baby is never easy and quite taxing. We are always happy to assist where ever we can no matter the hour. Wetruly look forward to hosting you and your family again. More 

Pretoria, South Africa
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 14, 2014

I travel frequently to Harrismith for meetings and always stay at the Protea Hotel Montrose. Rooms were clean and nice, underfloor heating in bathroom excellent surprise. Friendly staff, only the area is extremely cold.

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James L, Manager at Protea Hotel Montrose, responded to this review

A frequent GUEST is always a pleasure and as a member of our family here you are able to tell us when we slip up or if we improve. The fact that you stay with us often shows that we are able to maintain our standards to your satisfaction and that is a huge compliment. Thank you so much. More 

Secunda, South Africa
1 review
4 of 5 stars Reviewed June 28, 2014

Having recently moved house, from shower to no shower, we enjoyed the spa bath and shower in the Suite. Lovely views from the balcony, though not sound - proof. This our second stay at Montrose and although not a long journey to destination, have learned that the journey is part of the trip; not every thing has to be a... More 

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James L, Manager at Protea Hotel Montrose, responded to this review

Thank you for taking the time to post your review for us. You are so right when you say that "have learned that the journey is part of the trip; not every thing has to be a rat race" As we have noted many people are beginning to split the journey up either for comfort or for safety. It is... More 

Belgium
Top Contributor
70 reviews 70 reviews
46 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed June 18, 2014

Did stop enroute from Ithala Game Reserve to Nelspruit. Excellent value for money hotel. Room was very spacious as well as the bathroom. Very quiet even it was next to the highway. Staff was extremely friendly. Mugg & Bean nextdoor. Would definitely stay again at this place.

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James L, Manager at Protea Hotel Montrose, responded to this review

Thank you for your review of our Hotel. There is nothing more gratifying to us than a return GUEST, no better compliment can be afforded to a hotel in my opinion. We look forward to looking after you on your next trip More 

Pretoria, South Africa
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 4, 2014

The hotel is about 16 kms outside Harrismith heading towards Durban. It's clean, functional and safe with very competent management. The downside is that you need to check in andthen go out again to eat at the motorway services (although they will also 'room service' you from the same services.) Mugg and Bean closes at 18h00 so you are stuck... More 

Was this review helpful? Yes 1
James L, Manager at Protea Hotel Montrose, responded to this review

Thank you so much for taking the time to write a review for us. We do our best to offer a convienient and safe location for weary travellers to stop and relax. We try to offer the best advice to travellers when it comes to meal requirements while still being able to offer the service. I am gratified that you... More 

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