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All 5 Gore hotels

Heartland Hotel Croydon

3.5 of 5 Hotel   |   Queenstown Highway, Gore 9740, New Zealand
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Heartland Hotel Croydon
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64%
Ranked #5 of 5 hotels in Gore
A recent review
5 of 5 stars reviewed 1 week ago
Lois C
  • Reviews (39)
  • Photos (7)
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  • Room tips (7)
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39 people have reviewed this hotel

Traveler rating
    10
    15
    10
    3
    1
See reviews for
9
6
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a birthday lunch for my mother at the Croydon last week and the whole experience was an absolute delight. I am gluten free and the staff serving couldn't have been more helpful, right down to bringing a finger bowl to use when eating prawns. The service had the perfect balance of being professional yet warm and friendly. I've... More

Was this review helpful? Yes
Tauranga, New Zealand
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I bring a tour of people from Tauranga every year to attend & participate in the NZ Gold Guitar Awards over Queens Birthday weekend. Mathew & his team offer friendly hospitality & we enjoy the meals in the restaurant as well as the convenience of the bar meals. The rooms are clean, tidy and importantly at that time of the... More

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Sharon, Thank you for your kind words, we look forward to you and your group coming back each year, you are so much fun. See upi next year Mathew Brettell General Manager More

Wellington, New Zealand
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2014

We stayed for 1 night 10 May as we were in Gore to watch our daughterand her husband compete in a dancing comp. First impressions were great very nice modern reception area , friendly and helpful receiption staff and a vey nice looking dinning area.Our room was in need of spruce up ,tided and dated but very clean as was... More

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Mike global, Thanks for taking the time to write a review, it is important we get feedback from our guests and it is always nice when the feedback is positive. I hear the festival of Dance was a great success and hope to see you again next year if not before. All the Best Mathew Brettell General Manager More

Dunedin, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 11, 2014

From the start my son and I were warmly welcomed to the hotel by those at reception. Staff were very helpful and went out of their way to ensure we were alright. This was especially true of the duty manager, Michelle. It was excellent value for money and breakfast of eggs benedict was absolutely delicious. I would definitely return.

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear Skibbledot, Thankyou for taking the time to review the hotel I will pass your comments onto Michelle, she is an asset to the hotel. We look forward to you staying with us in the future. Warmest Regards Mathew Brettell More

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed May 5, 2014

A great place to stay, very friendly staff and great food, rooms and rates. We will certainly recommend to others. Nothing was a problem to the staff and the meal we had was excellent, a very friendly atmosphere and very quiet at night.

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi JpStewy, Thanks for your positive feedback, I will pass this onto the staff. We look forward to you coming back and enjoying our Southern Hospitality. Kind regards Mathew Brettell General Manager More

1 review
1 of 5 stars Reviewed April 24, 2014

I was very impressed on entering the Heartland Hotel. It had recently been modernised and the staff were very attentive and very informative. I was given the key to our room which by comparison was very "ordinary". When we went over for our evening meal we were a little embarrassed by the length of time we were kept waiting to... More

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear Jeanne W, That is a shame you didn't enjoy your time at the hotel and I must apologise for any inconvenience caused. I can assure you I will be showing the staff this review so that we can improve. The lamb is cooked as a rack and then sliced for easier eating for our guests. We have also now... More

Dunedin, New Zealand
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2014

I really enjoy staying in Heartland Gore.Very friendly ,professional staff.Great value for money.location is good,on the highway to Queenstown.Very quiet place,spotless.The most amazing people,staff were extremely helpful and very professional.Strongly recommend

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Reviewer, Thank you for taking the time to review us and also thank you for being so nice. We really focus on great customer serice and I know we have done our job when we recieve positive reviews from people like yourself. All the best Mathew General Manager More

Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2014 via mobile

Best hotel in town. Very good service clean and tidy rooms. Best thing was the restaurant which was excellent. I had a great meal of bluff oysters and rib eye steak topped off with apple cider and nice service. This was my Second stay here for business and I'll be happy to come back.

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Shane 1, Thank you for your kind words, we really appreciate your positive feedback. All the best Heartland Hotel Croydon Team More

Gore, New Zealand
2 reviews
5 of 5 stars Reviewed March 13, 2014

We were greeted on arrival by very friendly and professional staff at reception which made our check in very quick and easy. Rooms were tidy and comfortable although they are out dated, but was told renovations are likely at the end of the year. Staff in the restaurant were friendly and made you feel at home, restaurant atmosphere was warm... More

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi MamaLouisa, Thank you for your nice comments, we know we have done our job when our guests leave the hotel. All the best Mathew Brettell More

wanaka
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

I really enjoyed my stay from the moment I arrived I was greeted with a friendly smile & helpful staff. The decor was modern & stylish and the meals were quality. Will remain to be the place we stay in Gore.

Was this review helpful? Yes
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Thanks for the great feedback, we look forward to your return. All the best Mathew Brettell General Manager More

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Additional Information about Heartland Hotel Croydon

Address: Queenstown Highway, Gore 9740, New Zealand
Location: New Zealand > South Island > Southland Region > Gore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Heartland Hotel Croydon 3.5*
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Amenities

Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
36

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