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Parkdean - Sundrum Castle Holiday Park

Coylton, By Ayr | Ayrshire, Coylton KA6 5JH, Scotland
Parkdean - Sundrum Castle Holiday Park
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145 reviews from our community

Traveler rating
    40
    56
    26
    8
    15
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106
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

During a short stay we Went in for Sunday dinner and it was fantastic. Meals we had were well cooked and presented. Service was excellent from Stephanie very pleasant and.helpful and offered suggestions and comments on what the meals were. Only downside was that we were only able to choose from a limited menu which was surprising given it was... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Best holiday ave had in along time been to a few parks in scotland and sundrum castle wins by far all the staff are very helpful park is clean and tidy can't wait to go back and a would like to thank Andrew from maintance for all his help taking our bags from reception and showing how to work the... More 

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

we have just returned from a stay at this holiday park. i have to admit i wasn't expecting much but i have to admit i was pleasently surprised in so many ways. we stayed from the 8th to the 11th of may and i have to admit that i wish i had booked for the week. our caravan was spotlessly... More 

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Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

2 Adults 1 child age 4 location is good 10 min drive to Ayr town centre caravan park is small but you have the facilities swimming restaurant football park mini golf and entertainment at night which the kids love a big plus on this park is you can sit in the restaurant with a coffee and watch your kid play... More 

Was this review helpful? Yes 3
dublin, ireland
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 4 nights in a 2 bed mobile home (Carnouise). Accommodation was very good, clean and warm. Kids room is small but is fine. Kitchen is well equipped. Great shower in bathroom. Check-in was super efficient and warm friendly welcome. Kids (ages 5 and 2 1/2 years) loved the swimming pool & the kids club - the kids club... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from weekend break here lovely well kept park caravan beautiful and spotless well done cleaning team girls in reception so helpful especially Angela . Scott and his team in the restaurant were great . Maintenance guys willie and Andy fixed 2 wee problems we had very quickly . George in the sales office was very pleasant

Was this review helpful? Yes 1
Aberdeen
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the first time we stayed at Sundrum Castle. This was also the first weekend where they offered half board option which turned out very well. The caravan we chose was small but good for us and clean. Had everything in the caravan that was necessary. This caravan had a great bed and duvet so slept very well. The... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Been a few times now and will book again staff amazing in restaurant and nothing Is a bother for them was a busy weekend and apart from a couple of over drunk people we loved the night entertainment our van was spottless and equipped with everything we needed

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 19, 2015

Just back from a week staying here and keen to let others know about this place. On the first night a drunk family entered the entertainment club and caused mayhem, one of the men from the group was jumping around on the dance floor knocking over kids and banging into parents. The other man started arguing with the security guy... More 

Was this review helpful? Yes 2
PDService, Manager at Parkdean - Sundrum Castle Holiday Park, responded to this review

Thank you for your review. We are sorry to hear that you were disturbed by this by another guest in the venue, we do appreciate that this is frustrating but please rest assured, it wasn't our intention to disrupt any guests but as such it is also sometimes necessary to remove an individual from the venue to allow our guests... More 

Warrington, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

We recently were visiting family up in Glasgow and chose to stay at sundrum nearby. We were pleasantly surprised at what a wonderful park this was . The surrounding countryside was beautiful and the staff onsite were exceptionally cheerful and helpful. We even received a visit from a staff member just to check everything was to our satisfaction . We... More 

Was this review helpful? Yes 3
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