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Parkdean - Sundrum Castle Holiday Park

Coylton, By Ayr | Ayrshire, Coylton KA6 5JH, Scotland
Parkdean - Sundrum Castle Holiday Park
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137 reviews from our community

Traveler rating
    38
    51
    26
    8
    14
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97
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warrington, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently were visiting family up in Glasgow and chose to stay at sundrum nearby. We were pleasantly surprised at what a wonderful park this was . The surrounding countryside was beautiful and the staff onsite were exceptionally cheerful and helpful. We even received a visit from a staff member just to check everything was to our satisfaction . We... More 

Was this review helpful? Yes 1
Kilmarnock, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

i have just returned home today after spending another great weekend at sundrum with my wife son and grandson who loves the place.Having been to the park many times over the past 15yr i have got to say you can see improvements being made year after year,the staff are so friendly and manager always remembers returning guests.The facilities are perfect... More 

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Scottish Highlands, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

we went as a family (2 adults and 4 kids aged from 2-14) the caravan was very well equipped. It states you need to book cots at I think £10 but we didn't as our son is 2 but found two travel cots in the cupboard so glad I hadn't pre booked ! Could do with some safety items ie... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

1st day here my daughter was told to "move" while standing with me at bar I explained she was with me to be told it's law.. no kids at bar.I asked what law then I had to explain to her that it was a site "rule" NOT law but that she could also have said it nicer than move. Later... More 

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Leven, United Kingdom
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After spending what we did on one of the top spec caravans, the last thing I thought i`d find would be a half used bag of white powder and an old dairy milk wrapping paper. Not an ideal find when I`m away with family. Really disappointed.

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Scotland Great Britain
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a week at sundrum castle staying in bellisle caravan slightly worried about the reviews no need to have worried caravan spotless everything in it you needed heating on for us arriving was nice all staff very nice.Looking forward to going back soon.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Sundrum castle was perfect for us , it was smaller than parks we have been to before which we liked and the staff were very good with all the children there , my son is now obsessed with Sid the seagull ! The caravan we stayed in was lovely and we've booked to go back next year to the same... More 

Was this review helpful? Yes 1
scotland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015

Stayed here last August with a group of friends and really enjoyed it. The park is a little small but it has everything you would expect. The caravan we stayed in was a three bedroom and was clean and modern they even had the fire on for our arrival meaning it was lovely and warm when we arrived. The staff... More 

Was this review helpful? Yes 2
Ellesmere Port, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 2, 2014

What a disappointment!! We have previously been to Ruda and were wowed!! But upon arrival we noticed the park looked very shabby and tired. Arriving at our caravan we noticed how small it was, but kept an open mind and went in. It was clean, i will give it that, but that is about all it had going for it.... More 

Was this review helpful? Yes 3
Chevon M, Manager at Parkdean - Sundrum Castle Holiday Park, responded to this review

Thank you for sharing your honest views. We are sorry to hear about your experience and hope the little one is now feeling better. Your comments are greatly important to us and we have shared them with our Management Team to be aware of. ^Chevon More 

Peterborough, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

Following a 10hour journey, we arrived at the park to a warm welcome with friendly helpful staff. The accommodation was clean, warm and welcoming. Beds were made up ready for our arrival with immaculate bedding. Facilities on site were pleasant, evening entertainment and swimming pool to cater for all. The shop was well stocked despite it being out of season... More 

Was this review helpful? Yes 1
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