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Jacaranda Beach Resort

Jacaranda Road, Watamu 677, Kenya
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Jacaranda Beach Resort
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1,128 Reviews from our TripAdvisor Community

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Sanya, China
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

It was only five days but I totally loved it.From the hospitable staff,to the serene environment,clean beaches amazing cuisines...!simply amazing,Not to forget the ambiance in the night ,I could recommend it for a honeymoon destination.I must go back!!keep up

Helpful?
Thank idahng
Nairobi, Kenya
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

wonderful staff, beautiful scenery with the white sandy beaches a few metres from the rooms, spacious rooms with great A/C. long distance to cover by road from Mombasa, 1 1/2 hours (crazy!), but less than an hour from Malindi airport. The food was amazing, 3 different pools to swim in that looked great! I would love to go back here... More 

Helpful?
Thank SueKawiy
Nairobi, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 6, 2016

I was booked at Jacaranda Beach Resort from 31st December 2015 to 3rd January 2016 and to be honest, I wished I had saved up a little more to enable me stay at Hemmingways or any of the other 5 Star hotels in Watamu...which is what I will do next time. I booked my accommodation via Bonfire Adventures who assured... More 

Helpful?
Thank Estellicious
Warsaw, Poland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 5, 2016 via mobile

There are of course undoubtful advantages like seafront room truly by the beach and warm ocean. The room was typically suahili furnished, clean and comfortable. The list od disadvsntages is much longer and probably attributable to extreme savings the owner is implementing. Thee is no bottled water in rooms in alll inclusive formula which is weird when tap water is... More 

Helpful?
Thank JumboCalamari
Nairobi, Kenya
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 4, 2016

Not you boutique hotel style kind of thing.... Just a big resort, full of Italians. Most of the staff were friendly and helpful and they made our stay pleasant. They managed to respond positively to my request to have the last breakfast, on our wedding anniversary day, on the little island in the pool, and they sung on our daughter's... More 

Helpful?
Thank Wim_Nairobi_Kenya
Nairobi, Kenya
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed January 4, 2016

We checked into this resort for the Christmas holidays on their all inclusive package. The resort has very nyce facilities, beautiful grounds and a lovely beach. But that is as far as it goes. Everything else about this resort is horrible. We arrived a day late and the staff at the reception had difficulties deciding how to handle our case.... More 

Helpful?
1 Thank Challoh
Kilifi, Kenya
2 reviews
5 of 5 stars Reviewed December 28, 2015

I have been here for Christmas holidays, an amazing experience! The hotel has such a beautiful garden and the beach is fantastic. Very friendly staff, both the Italians and the Kenyans, they are all doing their best to make the people enjoy their holiday. It is not easy to find such a caring staff. Jacaranda Beach Resort you'll see me... More 

Helpful?
Thank SheeAShine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 26, 2015 via mobile

Spent Christmas here with my family and it was a superb experience. The staff were so friendly and the view is beautiful. The rooms were clean and we did not experience anything that would make us not go back. I totally recommend this hotel and I look forward to going back. Mosquito repellent is a must have though!

Helpful?
2 Thank Linn S
Ruaka
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 25, 2015 via mobile

The italian staff there are the worst thing i have ever seen, no manners, etiquete and very rude, and choses who to serve good and ill. They should borrow a leaf from the locals. A 1 star service but 3star on environ. Surely never recommending this place ever!

Helpful?
4 Thank Daudi K
petmaste, Public Relations Manager at Jacaranda Beach Resort, responded to this review

Dear Daud, thanks for you review. Actually criticism could be helpful to improve our service but e really dont understand what was your problem. The only Italian staff relating with guests is our Reception Chief and two of the nexting resort animation team ,and you dont raise one single detaile issue about rudeness , bad manners. It seems rather that... More 

Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 24, 2015 via mobile

We are currently staying at one of the villas at this hotel with some family members. First of all getting to the hotel is a nightmare since the offroad is rough and bumpy. The facilities are quite good but the maintenance especially of the villas is wanting... dusty roomsand broken curtain rails. My biggest problem with this place is the... More 

Helpful?
4 Thank CAROLYNE K
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