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United-21, Thane

29, LBS Marg, | Gokul Nagar,, Thane 400601, India
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United-21, Thane
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United-21, Thane
United-21, Thane
United-21, Thane
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63 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed overnight in this hotel, booked via my company. Room was big but the twin beds were very narrow. Good bathroom. Breakfast buffet was decent with enough items. Overall clean and utilitarian, perfect for a business trip where you are actually not spending too much time inside the hotel.

Was this review helpful? Yes 2
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for two days and I think the hotel could do better in service. I reached the hotel at 12 midnight and had difficulty in locating the hotel as the lights were put off. (The next door hotel Royal Inn was well lit and they guided me). Check in took longer time as the staff could not be sure... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The occasion was my company Niki gem's 2nd anniversary. The big banquet with multi colored chandeliers took my heart from the first time i saw it. I was very pleased with their services and food. Really an awesome staff and very helpful too. The manager, harish was too good at his work and he was extremely helpful person.

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is very tired. The beds are uncomfortable. The decor sad! The breakfast mediocre. This hotel is suitable for local Indian guests. The position of this hotel is only suitable for business stays as it is so far from downtown Mumbai. The pool area is filthy duty with bird droppings every morning and there is very few loungers and... More 

Was this review helpful? Yes 4
United21Thane, General Manager at United-21, Thane, responded to this review

Dear Ma’am Thank you for taking the time and letting us know about your experience at our hotel. We would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. On behalf of Hotel United 21, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality... More 

Bengaluru (Bangalore), India
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

From out side it gave WoW feeling. But inside was different story ! Reception was ok, check in was fairly quick. Rooms are BIG, but not maintained the standards of even a high end lodge. compared to the size of room, Bathroom was cramped. Taste of food was below average. Staff over all was very polite and cordial. Didn't feel... More 

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Mumbai (Bombay), India
14 reviews 14 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed February 18, 2015

They don’t deserve to call it a 4 star hotel. From Entrance to Lobby & from rooms to Restaurants everything is tacky! The Curtains were so atrocious that they would suit only some local bar. Food was terrible . There was no difference in Biryani & Schezwan rice!! Their one & only Discotheque which they claim to be the most... More 

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Thane, India
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 8, 2015

United 21 is nice hotel in thane.This is centrally located, comfortable for stay. The rooms spacious with modern interior and amenities. It's well manged. The food is tasty. It has nice arrangement for conferences. The hotel is having very good banqueting facility. There is very good spa, club and gym facilty.

Was this review helpful? Yes 3
Mumbai (Bombay), India
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 1, 2014

The place has it all from table tennis to a discotheque. These activities are available - pool, snooker, squash (racket and ball provided by the club, non marking shoes are required to enter the court), a swimming pool on the top floor, table tennis, a well equipped and spacious gym and a spa. It also has a discotheque which was... More 

Was this review helpful? Yes 6
Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed November 24, 2014

We visited United 21 Thane - 4 Star Hotel for Marriage Ceremony.Room allotted to guest were very precious with modern interior and amenities.Nice packages for Bridal Makeup. Banqueting service was the excellent during the entire marriage ceremony & had taken care of all the guest requirement by hotel management. Excellent food. Free WIFI Service .Other arrangement like airport pickup and... More 

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1 review
5 of 5 stars Reviewed November 18, 2014

United 21 is one of the best hotel in thane area. The rooms are very good with modern interiors. The food in the buffet and ala-cart both are delicious offer wide spread of varieties in the restaurants. One of the best hotel for conferences and banqueting. Feature excellent facilities like spa, club, gym, sloon, swimming pool, discotheque. Overall expreiece is... More 

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