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Hotel United 21

3.0 of 5 29, LBS Marg | Near Castle Mill Circle, Thane 400601, India
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Hotel United 21
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Hotel United 21
Hotel United 21
Hotel United 21
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49 reviews from our community

Traveler rating
    11
    21
    10
    1
    6
See reviews for
11
4
1
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Mumbai, Maharashtra, India
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is located on a busy street (so it's noisy and crowded,) but there is valet parking available. It's not so elegant or visually rich from the exterior, but the rooms are very big and the lobby is impressive. Breakfast is OK. Staff is very friendly and helpful. It has an amazing Gym, Squash and great Spa. There is... More

Was this review helpful? Yes
Rishon Lezion, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2014

I've been to Thane many times, and except for one time- i always stay in the United 21. It's not so elegant or visually rich, but the rooms are very big and the food is great with a lot of options to choose, and the staff is very friendly and helpful. It has an amazing Gym and great Spa, so... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 31, 2014

The hotel is located on a busy street in thane...when you enter midnight , it seems to be closed but it is not...there is a 24 hrs coffee shop called blue flame which serves mid night buffet at just Rs. 329/- which is very cheap...and you get almost all courses...as in soup , salad , variety of main course ,... More

Was this review helpful? Yes 2
Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 20, 2014

wanted to take my famiy out for a roof top swim and found this united 21 club offer on a hoarding. called the reception who was warm and advised to bring swimming caps etc. they even give it on rent at reasonable price. the roof top pool was very clean , the ambience was well controlled. though there was a... More

Was this review helpful? Yes 2
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

We have conducted our training programme from 4th Aug to 8th Aug. Its a really good hotel with excellent service. The Conference room are good, the hotel rooms are spacious, the food is good, Staff is helpful & the rates are also very competitive. Its a best option for business & family stay too. Thanks Team United 21 for your... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 5, 2014

I was stay some DAYS ago hotels stAFF is too bad no one helping nature And hotel rated 4 star i said -4 star Driver room is not available Intercoms services also bad Room rent is too high Rooms are clean but no facilities of front facing tv Plz never come

Was this review helpful? Yes 2
United21Thane, General Manager at Hotel United 21, responded to this review

Dear Hiren, The Management has noted your suggestions . We apologies for the Inconvenience caused to you during your stay . The feedback of your valuable suggestions shall be viewed seriously and will be implemented . Looking forward for your Visit again . Thanks & Regards, General Manager More

Kolkata (Calcutta), India
Top Contributor
53 reviews 53 reviews
39 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed April 2, 2014

Huge rooms with a door separator at middle. Nice clean rooms with comfortable beds with sufficient amenities inside. Foods are somehow ok. Room service and reception service are excellent. We in a group stayed in this hotel couple of times and found to be peaceful stay all the times.

Was this review helpful? Yes 7
Mumbai (Bombay), India
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 19, 2014

i had visited the property last month on business trip.my exerience was good. Food quality and the warmth of service offered was just good.Room offered was specious and luxurious. I would recommend it to family and friends.

Was this review helpful? Yes 4
Thane, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 17, 2014

uncooked food material, poor serving on multiple food counters of marriages and conferences, not best in taste of food. no use of your meeting with the chef to explain what taste u want, not good for indian food lover, their decorator is also expensive one. no use of doing conferance and marriage party at united 21.

Was this review helpful? Yes 3
United21Thane, General Manager at Hotel United 21, responded to this review

Dear Mr Jaykumar S, Thank you for taking the time and letting us know about your experience at our Hotel United 21 we would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. On behalf of Hotel United 21 Thane, kindly accept our sincere apologies for not being able to provide you... More

Navi Mumbai, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 7, 2014

United 21 is on a busy road in Thane, The restaurant and the Bar are good, the food is definitely worth the try and not too expensive considering the hotel has a 4 star rating.... As a place to stay the deluxe rooms are spacious, but could be cleaner, considering this is a 4 star hotel. I found the bathrooms... More

Was this review helpful? Yes 3
United21Thane, General Manager at Hotel United 21, responded to this review

Dear Ms/Mr JJestin, Thank you for taking the time and letting us know about your experience at our Hotel United 21 we would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. On behalf of Hotel United 21 Thane, kindly accept our sincere apologies for not being able to provide you the... More

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Additional Information about Hotel United 21

Address: 29, LBS Marg | Near Castle Mill Circle, Thane 400601, India
Location: India > Maharashtra > Thane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel United 21 3*
Number of rooms: 46
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