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Fortune Park LakeCity

#1 of 23 Hotels in Thane
Certificate of Excellence
Eastern Express Highway | Service Road, Thane 400604, India
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Fortune Park LakeCity
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Ranked #1 of 23 Hotels in Thane
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Rahul S Mumbai (Bombay), India
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88 reviews from our community

Traveler rating
    28
    49
    9
    2
    0
See reviews for
10
10
5
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • All months
    (88)
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    (26)
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    (26)
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Mumbai (Bombay), India
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very comfortable and nice stay. Located at a quite and calm location. Transport is easily available from outside also. Located next to Viviana Mall . Staff and Management team is really helpful and available 24x7. Free Wifi is also available. Smoking in rooms is not allowed. Smoking zone is available at alternate floors. The Food at both restaurants Deli and... More 

Was this review helpful? Yes 2
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane. I appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory –... More 

Thane, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 12, 2015

Overall experiance was good. Hospitility & atmopshere was excellant... special thanks of supporing staff & Mr. Sagar... Complimentary Buffet Breakfast was too good...Hotel is in the same compund of the hosipital..

Was this review helpful? Yes 5
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane. I appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory –... More 

Tirunelveli, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 5, 2015

The overall experience was good.Buffet breakfast was delicious and more variety available. The only thing disappointing was Wifi did not work properly,and we had to frequently call reception to fix it. I stayed for 6 days and daily had problem with Wifi. The location of the hotel was shared in hospital complex was bit uncomfortable while entry/exit to hotel. Yet,... More 

Was this review helpful? Yes 4
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park Lakecity, Thane. I am pleased to know that you were satisfied with your experience of our services and facilities and am happy that we were able to meet your expectations. I have shared your feedback with my team... More 

Visakhapatnam, India
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2015

Overall the hotel was decent. The dining options are good. Continenal breakfast was strictly restricted to room service only with very few options. Hotel is in the same compund of the hosipital, Can consider a seperate entrance due recent outbreak of epidemics and it will improve the overall ambience also.

Was this review helpful? Yes 5
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you during your recent visit to Thane. I have shared your feedback with my colleagues and assure you that we will strive to bring the hotel and services to meet your expectations. At Fortune Park Lakecity, it is our constant endeavor to... More 

Thane, India
Contributor
12 reviews 12 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 14, 2015

I used this hotel for my Engagement and Sangeet ceremony. My family and I were extremely happy with the complete package offered by the hotel - the ambience, food, overall service quality, price and a decent parking space (with valet). The food tasting experience (1 week prior to the function) was delightful to say the least. My top picks from... More 

Was this review helpful? Yes 3
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park Lakecity, Thane. I am pleased to know that you were satisfied with your experience of our services and facilities and am happy that we were able to meet your expectations. I have shared your feedback with my team... More 

Mumbai
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 13, 2015

The Fortune Park Lake City is one of the best hotels in Thane conveniently located on the highway just next to a big shopping mall. The hotel owned by the famous ITC Group periodically hosts regional festivals showcasing the flavors and popular dishes from those regions. The food was awesome ranging from delicious and tasty starters in both vegetarian and... More 

Was this review helpful? Yes 4
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory –... More 

Thane, India
1 review
5 of 5 stars Reviewed February 10, 2015

As a businesswoman and Behavioural Coach and Facilitator, I need to keep using hotels for our programmes regularly. I have found this hotel to be the best in Thane in terms of service delivery, ambience and food. Our participants too enjoy the food and service. The most wonderful, helpful and ever smiling staff.

Was this review helpful? Yes
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park Lakecity, Thane. I am pleased to know that you were satisfied with your experience of our services and facilities and am happy that we were able to meet your expectations. I have shared your feedback with my team... More 

Gurgaon
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 24, 2014

Nice big rooms, friendly service, located next to a huge mall. If you are staying in Thane (away from main mumbai), then this hotel is really nice. The only depressing part is that it has a shared building with Jupiter hospital and it is depressing to step out and see ambulances and ops units. Must be well located for medical... More 

Was this review helpful? Yes
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory –... More 

London
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 11, 2014

We stayed here as we needed to be in the area of Thane. The hotel was very clean and we were upgrade to a suite on arrival. The breakfast was ok however only veg. Non veg food could be order to the room which was very good. The location is excellent being in the hospital complex but also being next... More 

Was this review helpful? Yes
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park LakeCity, Thane. I appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory –... More 

Mumbai (Bombay), India
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 10, 2014

Its a pure veg hotel. Buffet price is 600 Rs. You get 3 types of soups and good salads. food was good , ambiance is good, waiter and servers are good humble and happy. Hot nan/ roti are served when you demand. so if you want roti / nan Oder in advance while you are going for soup / salads... More 

Was this review helpful? Yes
Abhinav K, General Manager at Fortune Park LakeCity, responded to this review

Dear Guest, At the outset, I would like to thank you for giving us the opportunity of hosting you at Fortune Park Lakecity, Thane. I am pleased to know that you were satisfied with your experience of our services and facilities and am happy that we were able to meet your expectations. I have shared your feedback with my team... More 

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