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Resort Hotel Genting Highlands

3.5 of 5
Genting Highlands Resort, Genting Highlands 69000, Malaysia
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Resort Hotel Genting Highlands
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Resort Hotel Genting Highlands
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265 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Thai first
  • Any
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Greater Noida, India
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights, the rooms are specious and clean. Breakfast was quite good with lots of variety. The open sitting area is also nice for having breakfast. However the rooms seem to have not good outside view or balcony, just outside window of your room you may find construction going on or a pre constructed wall. Overall... More 

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Luzon, Philippines
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We celebrate our 1st year anniversary in Malaysia and one of our side trip was Genting Island. We stayed overnight in Resort Word. I can say that the room was clean and spacious. The hotel as an easy access to the shopping outlet, casinos and restaurant. And one more thing i like is the easy and fastest way to check-out... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Was here last week with my wife. ID be back next year for the new amusement park, once opened. Rooms too small, mountains view have to pay another 15rm, queens side bed from double bed have to pay 50 rm where at reservation we mentioned queen but was given double bed. NO WIFI!!!!! get bigger rooms or dont stay this... More 

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18 reviews 18 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

To those going there with families, there's nothing much for your kids to play there. As the construction has make its way "into" the building. So avoid unless you are there for the weather and casinos. Cheers

Was this review helpful? Yes 2
Siem Reap, Cambodia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Big city on the mountain and very cool at mid night. Many many rooms in hotel. But I don't like Malaysian food . Especially there many shopping and famous brand as well. I recommend all of you don't forget to visit getting when u go to Malaysia 😘.

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Singapore, Singapore
Top Contributor
60 reviews 60 reviews
34 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was there in early March 2015 for 2 nights. Hotel room: 1. Spacious and clean and well designed. I will describe it as simple fit out. 2. Somehow most rooms seemed connected to another room. So, got to ensure your side is well locked. 3. Doors and sound proofing is not so good so you can hear people chatting next... More 

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Kuala Lumpur, Malaysia
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2015

The service and hospitality is good. Staffs are friendly. Hotel room is clean. Weather is nice. The outdoor theme park are closed for upgrading. For those enjoy shopping there is First World Plaza connected to this hotel.This place is perfect for those who want to have a short holiday with family.

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George Town, Malaysia
Top Contributor
170 reviews 170 reviews
44 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 23, 2015

Room basic only. No WiFi in room. No air-con (only fan) - but still was cold when window was opened because of the cool fresh air from outside. No valet parking but ample parking available.. Very friendly check-in service.

Was this review helpful? Yes 1
Singapore, Singapore
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2015

It is a very average hotel, not the 4 star as it claimed to be- more of a 3 star standard. The rooms are clean but basic. The staffs are generally friendly and helpful. The main shortcoming of this hotel is that Wifi connection is only available at the hotel lobby, not in the rooms even if one is willing... More 

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20 reviews 20 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 18, 2015

We went to stay there for 5 nights. Last July, 14, I complained about the heavy stained carpet and lamented the management should look into this matter? Indeed they do. Now the room has new carpet and presented a different outlook. The toiletries remain full and they provide new slippers daily hoping the guests would use them so that the... More 

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Family/play areas (1)
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