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Resort Hotel Genting Highlands

Genting Highlands Resort, Genting Highlands 69000, Malaysia
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Resort Hotel Genting Highlands
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Resort Hotel Genting Highlands
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273 reviews from our community

Traveler rating
    58
    132
    57
    16
    10
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106
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Resort is only 3 star at best..but it is clean and has the casino... My family and I came for the Iluminate show which was awesome,,,(5 stars for it!).. But we stayed and left early in the morning to go back to KL...no wireless in the room, no hand towels, soap was a gym style dispenser, no bottle water..and... More 

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Kuching
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I went in a room + casino package although I am not actually looking for gambling. As such, I find that there is not much choice for a tourist who is not there to gamble. The food there is rather costly. You can find some cheaper food at Basement 5. The room is spacious and cannot find any shortcoming in... More 

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Singapore
Top Contributor
83 reviews 83 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited numerous times to resort hotel. I am staying here again for my short break from work. This hotel as usual is clean. Price overall is reasonable, service is good , room is clean and tidy but as usual there is no wifi in the room but only available in the lobby. The one and only non smoking casino Monte... More 

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Mumbai (Bombay), India
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Location is great but as there is so much new construction happening it can be best avoided. Food they served gor breakfast also sucks , need to improve it ..... I hope it improve once the new theme parkmis operational

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Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Was given early check in by Prisca and was provided excellent service throughout the whole stay. Always smiling and wishing well to everyone always. Keep it up always. Try to provide wifi because our mobile data has no service in the room.

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Tirupur, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I went with Family and kids, hotel is good and rooms are spacious. Very nice climate!!! But there is no WIFI in room, you have to go to lobby. You have to walk long to go for Breakfast, food quality and variety is ok. I suggest to visit Genting Highland with family only after 2016 after the outdoor theme park... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

2nd time stay on resort hotel in genting Highland. Room is good but it is very dusty since the 20th century theme park is under construction . Only the casino is available for adults and the indoor theme park is a bit old and rundown. It really need an overhaul after the new theme park is open.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The room is spacious & clean. Beds were ok, but the pillows could have been fluffier. Toilets clean but as usual were quite dimly lit. Quite conveniently located amongst the whole string of hotels. Checkout was a breeze with the automatic card machine located beside the lift lobby.

Was this review helpful? Yes 1
Singapore
Contributor
17 reviews 17 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I made a return visit to Resort Hotel end April 2015. I last stayed here 3 years ago. As always, the room is clean and spacious. However, my visit was marred by the huge scale of construction around as the outdoor Genting theme park was torn down. Even the bus terminal was moved to a dusty location; it has no... More 

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Kochi (Cochin), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 22, 2015

Overall atmosphere was not good, every where the construction is going on and feel dusty atmosphere even in the rooms. Almost all kids playing activity is not available due to construction and it is really waste of money if you planned to go now

Was this review helpful? Yes 2
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