We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Genting Grand

Certificate of Excellence
Hotel website
Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Maxims Genting)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Genting Grand
Professional photos View all
Browse nearby
Genting Grand
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    48
    43
    25
    7
    3
See reviews for
41
27
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (30)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (34)
All months
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Love everything in this room, and don't talk about the price first. Bath tube at cool weather place like genting is so lovely. Suggest to have an openable window so that can feel the cool wind during bathtubs. Amenities are good standard. Feather pillows are good, would be lovely if able to choose type of pillow with herb or etc

Was this review helpful? Yes 1
Las Vegas, Nevada
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 27, 2015

I had an amazing trip to Genting Grand. The resort was perfectly situated on top of a picturesque mountain overlooking a rain forest. The property had everything I could think of from relaxing spacious rooms to full service casino, spa, dining, shopping and even a movie theater. I was able to complete business all day and relax all night. The... More 

Was this review helpful? Yes 1
Malaysian
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 20, 2015

Love this hotel mainly its located at the highest point of Genting and we enjoy the lovely cold weather over here. Our room is spacious unlike other Genting Hotel I had stayed before. We either have a cool walk outside the hotel, enjoy our relaxing time at Patio Bar after meal, watch the shows in the international showroom, if not... More 

Was this review helpful? Yes
Bunbury, Australia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 30, 2015

On arrival we were greeted by personal that helped us check in This service was very good, quickly completed and on to our room, the room was ok, nothing too special and we have had better in other places, casino linked to the hotel was good, would be be back probably not!

Was this review helpful? Yes
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 10, 2015

On May 2nd around 7:30pm, my mother was around Grand Hotel reception where one of the hotel guest bumped into her, causing her to hit a coffee table and fell. She was not able to walk after the fall and in much pain. Finally, she was sent to KL General hospital for Xray (which shows broken hip bone) and, even... More 

Was this review helpful? Yes 3
RWGenting, Vice President of Resort Communications & Public Relations at Genting Grand, responded to this review

Dear Ms Lee We refer to the unfortunate incident with your mum at the lobby of the hotel and your email to us dated 5th May which we have replied on 11th May. We were surprise to read your comments and felt it is important that we respond to you on the statements made. Our records of the incident revealed... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 9, 2015

We manage to book the hotel despite it's a long holiday. Been refurbish recently and the room are clean but we had noise problem from the guest opposite our room. Overall experience was alright but would have been better if the beds are queen size.

Was this review helpful? Yes
Riffa, Bahrain
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 7, 2015

For what is available in Genting this is not bad, but it was quite overpriced and the room/hotel is not very clean. Check in was smooth and the staff were helpful, the restaurants are nice as well. All in all I would rate it average, but if you are set on staying overnight in Genting this may be a good... More 

Was this review helpful? Yes
Kuala Lumpur
Level Contributor
628 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 781 helpful votes
3 of 5 stars Reviewed March 29, 2015

Would rate as above average...rooms and bathrooms are a very good size, would rate higher but for the stink of cigarette smoke in the room. We have stayed here many times and have yet to find a room that does not have an ash tray, smell became particularly bad during the night and we had to open a window. The... More 

Was this review helpful? Yes 1
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 19, 2015

To me there is nothing great about Genting grand as compared to the old Genting hotel but only replaced with better and latest tech such as nescafe coffee maker instead of coffee sachets and business phone instead of dial phone.power point with USB point and LCD TV.The space in the room is just the same and rather squeezy.Overall I would... More 

Was this review helpful? Yes 2
Kochi (Cochin), India
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 11, 2015

The hotel is good but its crowded. you can easily get lost there ! The food is awesome i should say. There are a lot.. and i mean a LOT to choose from. You can get anything you want, corn flakes.. noodles.. coffee..pasta.. tea .. anything! It has some indoor complex where we can experience a wide range of things,... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (122)
Viewed
Dining (5)
Viewed
Room/suite (33)
Viewed
Hotel & grounds (31)
Viewed
Family/play areas (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (11)
Viewed
View from room (7)
Viewed
2:58
Videos (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Genting Highlands
0.2 mi away
First World Hotel
First World Hotel
#4 of 9 in Genting Highlands
3.0 of 5 stars 1,788 reviews
2.1 mi away
Resort Hotel Genting Highlands
Resort Hotel Genting Highlands
#1 of 9 in Genting Highlands
4.0 of 5 stars 291 reviews
0.0 mi away
Maxims
Maxims
#5 of 9 in Genting Highlands
3.5 of 5 stars 60 reviews
Show Prices
Show Prices
Show Prices
3.6 mi away
Colmar Tropicale, Berjaya Hills
0.0 mi away
Crockfords Hotel
Crockfords Hotel
#7 of 9 in Genting Highlands
3.0 of 5 stars 1 reviews
19.5 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#1 of 286 in Kuala Lumpur
4.5 of 5 stars 4,915 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay