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First World Hotel

Genting Highlands Resort, Genting Highlands 69000, Malaysia
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What travelers say:
Theme park
(36)
Very small
(8)
Indoor and outdoor
(6)
First World Hotel
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First World Hotel
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1,642 reviews from our community

Traveler rating
    180
    487
    655
    174
    146
See reviews for
684
428
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (1642)
  • Mar-May only
    (431)
  • Jun-Aug only
    (450)
  • Sep-Nov only
    (405)
  • Dec-Feb only
    (356)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

One of the worst hotel experience one could have I guess.....first we had to wait for almost 4hrs to get our rooms....then they gave us the wrong key card...the rooms are so small that you can barely stand and the bathroom is probably the smallest I have seen in a hotel till date. The reception people are a confused lot... More 

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Mumbai (Bombay), India
Top Contributor
84 reviews 84 reviews
13 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel for 2 nights i.e 29th & 30th may-06,its a hotel complex of 2 towers consisting of about 6K rooms each,it has about 28 check In counters,so one can understand the influx of tourists,the room provided to us in our package was bit small,but we got upgraded to #19633 which was quite spacious with good view,here... More 

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1 review
1 of 5 stars Reviewed 6 days ago NEW

Room too small,No hair dryer,no room wifi,mobile reception not good, if you wan to come please brink your own drinking water here . They selling rm5 for 1.5L . Every thing old. This kind of room rate i can stay 4 or 5 star hotel in thailand .1 star for you.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is huge. 3rd largest in the world I think. 12000 rooms. The room is just that. A bed and a shower with a tv on the wall. Compared to everywhere else in Malaysia there was No free wifi. The lobby had wifi but you are required to pay. You can absolutely tell that the entire aim was to... More 

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Butterworth, Malaysia
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay at here for two nights, the room is feel great after renovate, the bed is nice,got sofa,kettle,lcd at room too.the bathroom is quite clean and new also,there is no free wifi at room. Breakfast here is average for us,with a very cheap price can stay at a nice hotel,i would recommend everyone to stay at this first world hotel.

Was this review helpful? Yes 1
Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The room is way too small, especially the toilet and shower room. The shower room is so small that it can only accommodate one person with no place to hang clothes and towel. The staff are poorly trained and poorly managed. Despite the fact that I had put the "Do Not Disturb" tag on the door knob, the staff still... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Staying at this hotel was a superb experience and a different one too. Genting highlands itself is so beautiful and stay at this hotel matches up to it. Great and vast lobby,hundreds of rooms to choose from.plenty of food corners to try world flavors and the staff very patient to hear from you always. They changed our room without any... More 

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Bondi, Australia
Top Contributor
134 reviews 134 reviews
66 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked 3 rooms in First World Hotel. We booked the XYZ Deluxe Rooms on the 9th floor in Tower 2A. The tower is brand new, you can tell because the hallways stunk of paint fumes and the windows still had the construction grime on them. The rooms in 2A are brand new and very small but comfortable. Our room... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
18 reviews 18 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is part of the shopping mall, and offers a thousands of rooms, hence the room size is not adequate enough, but 2 people just nice to fit in. A hot water tap on each floor is quite handy. The room was clean . Downstairs, u can find everything u want. Theme park, entertainment, food and shopping or even... More 

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New Delhi, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked triple room without breakfast at very reasonable rate.The room we got was far better as compared to prize.The check in was quick and as requested we got room in new tower 2 A. The room was new and very neat and clean,The lobby and newly opened restaurant here were excellent.It take little more time to walk to Indoor... More 

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Hotel Review Summarization

What travelers say

  • Theme park(36)
  • Very small(8)
  • Indoor and outdoor(6)
  • Deluxe room(5)
  • Standard room(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,023 photos of this hotel

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Hotel & grounds (243)
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Family/play areas (26)
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Dining (38)
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View from room (76)
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Room/suite (208)
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Bathroom (68)
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Pool/beach area (3)
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Other (344)

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Room/suite (14)
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Hotel & grounds (2)
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Business center/function rooms (1)
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