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Awana Hotel

Km 13, Genting Highlands 69000, Malaysia
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Awana Hotel
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539 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
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    (106)
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Medan, Indonesia
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed 3D2N on 21st floor, it has an amazing view...unfortunately there were groups of ants in the room, it was disturbing...besides that all were perfect. I had a problem with the plug, I called the house keeping and they responded very quickly...

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Malaysia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a long weekend off, went as a family for 1 night to celebrate dad's birthday. Got 2 adjacent rooms in the Tower block. Rooms were clean, spacious with 2 queen beds in each room and basic facilities. The view was not fascinating as there's construction going on around. Hotels location was perfect for us as we rather not... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I put up a night in this hotel, room 558, on the 23rd floor. Not my luck to have a room facing the construction site so it was noisy all the time. All in all, this is a nice hotel with beautiful gardens to stroll around in the morning or evening, a great place to refresh yourself with fresh air.... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms were spacious..with a romantic view. The room had all the basic facilities one would expect at a star hotel. The swimming pool was nice and clean..and worth a dip. The indian food items on the menu needs a thorough review in terms of taste and choice. Over all a pleasent stay. Will recommend this hotel to friends and... More 

Was this review helpful? Yes 2
Varanasi, India
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at Awana hotel genting for one night on 12.06.2015. At first I thought that I have made mistake because the hotel was a bit away from the main genting area but it was not a problem as the hotel had a very good and frequent shuttle service for first wold plaza lobby. The pool with warm water was very... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 days 2 nights. Room was passable, not very clean as I can find dust almost everywhere. This has not improve over the years. Overall nothing much changed but instead a lots of freebies were taken away. For instance, they used to provide free wifi in the rooms. Gone! It's chargeable and only available at the lobby.... More 

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New Delhi
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its a freakishly tall building so great view for higher rooms. Mind you, the condos are not air-conditioned. There are a lot of unused and ignored areas that need attention. Staff is not too friendly either. The property is great but those that are running it are not doing justice to it. They can improve a lot.

Was this review helpful? Yes 1
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at Awana this May. It was a wonderful experience except for few glitches due to unprofessional and incompetent front office staff. their check in process was worst ever i have seen in my life. we were given room access card and were on ourself to find the room, no one was bothered to assist us. Finally we found... More 

Was this review helpful? Yes 1
Ipoh, Malaysia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I went there for a short getaway from the city. We had a night stay over the hotel. The moment we arrived we were so impressed by the view of the golf course from our room balcony (17th Floor). the view is so breathtaking. The room was decent but there were obvious stained on the carpet, other... More 

Was this review helpful? Yes 4
Malaysia
Level Contributor
345 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It has been quite a few months since my wife and I had stayed in Awana Hotel. We were really hoping that much has changed and for the better. However, the same old issues still persists along with some new ones. While the hotel itself was not at fault, it is still very much the rude staff and ignorant management... More 

Was this review helpful? Yes 2
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