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All 8 Genting Highlands hotels

Seri Malaysia Genting Highlands

3.0 of 5 Hotel   |   No.11 Block 2, Jalan Jati 1, Goh Tong Jaya, Genting Highlands 69000, Malaysia
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Seri Malaysia Genting Highlands
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28 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed for 1 night and never again. This hotel has a very deceptive front. The lobby and waiting area looked decent and clean, probably due to a recent refurbishment. Looked new. Made me hope that the reviews on TripAdvisor had been grossly exaggerated. That is, until I got to the floor where my room was. The hotel corridor had a... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I have a very bad experience staying in this hotel. There are so many cocroaches in the hotel room. Heck, there are even cocroaches in the refrigerator. Yuck! The drainage system is very poor that when I took a shower I will end up in a 'swimming pool' and trust me this is not the swimming pool peole want to... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 25, 2014

Stayed for 3 days 2 nites. Very poor breakfast (NOT EVEN EGGS PROVIDED). Not refilled after finished. Poor taste. Room toilets filthy and coffee cups soiled and not properly cleaned. Wifi was charged rm10/day but no connection. TV channels very limited. Only 2 sockets in room.(TV AND KETTLE) Big rooms and good air conditions. Comfy beds and quiet. Good locations... More 

Was this review helpful? Yes 1
Kuala Lumpur
Contributor
12 reviews 12 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 23, 2014

My wife, baby and i have come here twice as my wife had to attend multiple trainings held in this hotel. As a result, i had to entertain and babysit my baby (1 years old, and the second time 2 years old) almost the whole day in the hotel room. Cons: 1) The carpet is filthy and dusty. i felt... More 

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Puchong
Top Contributor
137 reviews 137 reviews
76 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed April 23, 2014

Paid Ringgit 190 fro a standard room and this includes 2 breakfast. Stayed here because Genting Highlands room were all full for the weekend. Called the hotel directly and they said only family rooms were available and finally got a standard room when booked from booking.com. My room was facing the main road and the noise was too much from... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 9, 2014

We found sticky yellow urine on the toilet seat. There were crusts of dirt coming off when we spray water on the floor tiles as well. Then the toilet flush handle was broken and the vanity counter still has pink liquid near the mirror; which explains that the place wasn't properly cleaned. The walls and ceiling was poorly maintained, please... More 

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Shah Alam, Malaysia
Top Contributor
113 reviews 113 reviews
10 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed April 7, 2014

The hotel is in a reasonable location surrounded by shops and restaurants on the way up Genting. However, the place and facilities look rather rundown. Towels were faded and the food at the restaurant is not good. I wouldn't stay here again if I wanted to save money.

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Putrajaya, Malaysia
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 5, 2014

Need to stay the night due to poor visibility misty cold route from Batang Kali to Pahang. Didn't booked earlier and paid over RM200 (plus another RM100 for deposit) for a twin room whillst double was unavailable. Room was adequately large but shabby decor with disfunctional shower. Poor wifi apart from lobby area with basic amenities without ironing facility apart... More 

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hong kong
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 10, 2013

Reception and service was really poor. They never informed us of what's included -- good thing I knew exactly on my voucher so I had to keep on asking per line. They didn't tell me about the shuttle service(from the hotel to the skyway) -- but when I did the lady at the reception said -- green bus outside,if none... More 

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Malaysia
Top Contributor
94 reviews 94 reviews
90 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed November 12, 2013

Located at gohtong (midway up genting highlands), Seri Malaysia is just a minute walk away from eateries & 10 min walk to the gohtong cable car station. Rooms are generous in size but the decor could do with a bit of updating. Biggest problem is the unit that is facing the main road / major roundabout. Very noisy & considering... More 

Was this review helpful? Yes 1
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Additional Information about Seri Malaysia Genting Highlands

Address: No.11 Block 2, Jalan Jati 1, Goh Tong Jaya, Genting Highlands 69000, Malaysia
Location: Malaysia > Pahang > Genting Highlands
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seri Malaysia Genting Highlands 3*
Number of rooms: 33
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Also Known As:
Seri Malaysia Genting Highlands Hotel Genting Highlands

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