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All 9 Genting Highlands hotels

Seri Malaysia Genting Highlands

3.0 of 5 Hotel   |   No.11 Block 2, Jalan Jati 1, Goh Tong Jaya, Genting Highlands 69000, Malaysia
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Seri Malaysia Genting Highlands
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30 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Kuala Lumpur, Malaysia
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 9, 2015

I went to Seri Malaysia for a weekend getaway to enjoy the cold weather with a comfy bed. The rooms are big, they have TV with very few channels, and they have hot water (u'll need to wait 15mins after switching on the heater) in a nutshell this place needs a refurbishment badly. As the room smelled of cigarettes, the... More 

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Rawang, Malaysia, Asia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 26, 2014 via mobile

I stayed in this hotel for the weekend.The front desk officers are very slow to respond.The fan in the room had a squeaky sound. The food is just average. Otherwise the room is spacious and comfortable. It is below average for the amount we paid for.

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Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 10, 2014

Stayed for 1 night and never again. This hotel has a very deceptive front. The lobby and waiting area looked decent and clean, probably due to a recent refurbishment. Looked new. Made me hope that the reviews on TripAdvisor had been grossly exaggerated. That is, until I got to the floor where my room was. The hotel corridor had a... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2014

I have a very bad experience staying in this hotel. There are so many cocroaches in the hotel room. Heck, there are even cocroaches in the refrigerator. Yuck! The drainage system is very poor that when I took a shower I will end up in a 'swimming pool' and trust me this is not the swimming pool peole want to... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 25, 2014

Stayed for 3 days 2 nites. Very poor breakfast (NOT EVEN EGGS PROVIDED). Not refilled after finished. Poor taste. Room toilets filthy and coffee cups soiled and not properly cleaned. Wifi was charged rm10/day but no connection. TV channels very limited. Only 2 sockets in room.(TV AND KETTLE) Big rooms and good air conditions. Comfy beds and quiet. Good locations... More 

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Kuala Lumpur
12 reviews 12 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 23, 2014

My wife, baby and i have come here twice as my wife had to attend multiple trainings held in this hotel. As a result, i had to entertain and babysit my baby (1 years old, and the second time 2 years old) almost the whole day in the hotel room. Cons: 1) The carpet is filthy and dusty. i felt... More 

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Top Contributor
139 reviews 139 reviews
78 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed April 23, 2014

Paid Ringgit 190 fro a standard room and this includes 2 breakfast. Stayed here because Genting Highlands room were all full for the weekend. Called the hotel directly and they said only family rooms were available and finally got a standard room when booked from booking.com. My room was facing the main road and the noise was too much from... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 9, 2014

We found sticky yellow urine on the toilet seat. There were crusts of dirt coming off when we spray water on the floor tiles as well. Then the toilet flush handle was broken and the vanity counter still has pink liquid near the mirror; which explains that the place wasn't properly cleaned. The walls and ceiling was poorly maintained, please... More 

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Shah Alam, Malaysia
Top Contributor
139 reviews 139 reviews
11 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed April 7, 2014

The hotel is in a reasonable location surrounded by shops and restaurants on the way up Genting. However, the place and facilities look rather rundown. Towels were faded and the food at the restaurant is not good. I wouldn't stay here again if I wanted to save money.

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Putrajaya, Malaysia
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 5, 2014

Need to stay the night due to poor visibility misty cold route from Batang Kali to Pahang. Didn't booked earlier and paid over RM200 (plus another RM100 for deposit) for a twin room whillst double was unavailable. Room was adequately large but shabby decor with disfunctional shower. Poor wifi apart from lobby area with basic amenities without ironing facility apart... More 

Was this review helpful? Yes 1
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Additional Information about Seri Malaysia Genting Highlands

Address: No.11 Block 2, Jalan Jati 1, Goh Tong Jaya, Genting Highlands 69000, Malaysia
Location: Malaysia > Pahang > Genting Highlands
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seri Malaysia Genting Highlands 3*
Number of rooms: 33
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Also Known As:
Seri Malaysia Genting Highlands Hotel Genting Highlands

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