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Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
Hotel amenities
Maxims
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45 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Ipoh
Top Contributor
52 reviews 52 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

It's been years since I last visited Genting, and I don't understand why they called this Maxims now when I remember during those days, Maxims was so high-class to me. This hotel is just, okay. Standard room, standard service, standard cleanliness, perhaps the only thing I still like about this hotel is their lobby. That's all.

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Malaysia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 18, 2014

Compared to First World, Resort or Theme Park yes Maxims is much better, but this hotel is aged (although they claimed refurbished recently). Cleanliness is acceptable but the smoke smell is extremely strong. Can't complaint much unless you opt for Genting Grand the next round.

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Karachi, Pakistan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2014

The hotel is one of the best u can get in Genting Highlands. it is renovated not a very long time back, so everything is pretty neat and in order. There is a Starbucks Coffee at the entrance, crossing that u would find yourself in a big lobby with good decor to soothe ur eyes.. the check in process doesn't... More

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Johor Bahru District, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 2, 2014

during CNY,i stayed maxims for one night ,maybe as high season holiday ,fully reservation atmaxims genting ,only one standard room on floor 6th .room was ok ,clean ,not too big ,normal standard room equipment.

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australia
Contributor
14 reviews 14 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 19, 2014

We stayed at this hotel last year after absenting from it for a number of years. The hotel then was already bad enough, stained carpet, mouldy bathroom and not even having a coffee table . Tried again last and was NOT given a refurbished one. Still the same old, dirty, smelly room. Very very disappoined ! Swear will never go... More

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Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 13, 2014

This is one of the 5 star hotels in Genting Highland. Check In: Lobby is grand and crowded but just took 10 minutes for the entire check in process. There are starbuck next to the lobby and VIP casino just a level up from the hotel lobby. Room: Spacious and newly renovated, fully carpeted. No air conditioning but with ceiling... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2013

We had a 3D2N stay at Maxims. The hotel on the whole looked grand with a huge Lobby. Being on a Sunday upon our checking in, the crowd was at its minimal. Our first encounter was with hotel staff, which we find to be unfriendly. We were at the 10th floor. The room had a modern design. Small space. even... More

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Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2013

I normally stay at the Resort Hotel or First World if the Resort is fully booked. This time I was lucky to be offered 2 free nights at the renamed Highlands. I did not request for any special room but was given a newly refurbished room on a non-smoking floor. Sometimes when we leave it to luck it works out... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 13, 2013 via mobile

We redeemed the room with casino points (35 points only) so didn't expect too much. However we found the room is in quite good condition and the bed is comfortable. No air conditioning but only fan. It's acceptable since the air temperature is not too high but it's a bit humid. The decoration is quite old-fashion. It will be a... More

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2013

Been to Genting Highlands many times but it was more than a year ago since we last stayed there. They have now changed the name to Maxims Hotel. Previously it was called Highlands hotel. Our recent trip up there was due to the water crisis that made me and my family travelled up to Genting for a one night stay.... More

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Additional Information about Maxims

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
Location: Malaysia > Pahang > Genting Highlands
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Genting Highlands

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