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Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
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50 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 6, 2014

Bed was sunked in the middle. Chair untidy. Window, both bathroom and facing out were dirty can use fingers to pick up dirt. Bath tub, paint came out, stoppers are out. Tv no football. Noise from vent like generator in the toilet.... need I say more...

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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 25, 2014

Lobby was grand and spacious. Room was not a bad size but the toilet layout leaves one wondering. I found our room too dark and called for someone to change the light bulbs. After a while a man came but he could only speak Malay which was a problem for us. He mumbled something, spoke to someone else, then disappeared... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 24, 2014

It is previously known as Highlands Hotel and now it is Maxims. I am having a very high expectation to this hotel but my real experience was disappointed. I am staying there a night in May 2014 and was given an ordinary room. There were not much changes. Room and its amenities are run down. Not worth to spend money... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 16, 2014 via mobile

The beds were large and very comfortable . Clean spacious room with many sockets to charge our phones . The tiolet have tub to relax too. Most important was the free wifi in each floor . It was fantastic to get wifi in our room.

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Batam, Indonesia
20 reviews 20 reviews
13 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 15, 2014

As a little kid, my parents always brought us to Genting during school holiday, in my memories, Genting was a fun place to be. Well it's been years since i stepped my foot on Genting until recently and i was disappointed with the hotel that we were staying in. My parents were staying in Grand Genting and we were staying... More

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Top Contributor
56 reviews 56 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 16, 2014

It's been years since I last visited Genting, and I don't understand why they called this Maxims now when I remember during those days, Maxims was so high-class to me. This hotel is just, okay. Standard room, standard service, standard cleanliness, perhaps the only thing I still like about this hotel is their lobby. That's all.

Was this review helpful? Yes 2
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2014

Compared to First World, Resort or Theme Park yes Maxims is much better, but this hotel is aged (although they claimed refurbished recently). Cleanliness is acceptable but the smoke smell is extremely strong. Can't complaint much unless you opt for Genting Grand the next round.

Was this review helpful? Yes 1
Karachi, Pakistan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2014

The hotel is one of the best u can get in Genting Highlands. it is renovated not a very long time back, so everything is pretty neat and in order. There is a Starbucks Coffee at the entrance, crossing that u would find yourself in a big lobby with good decor to soothe ur eyes.. the check in process doesn't... More

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Johor Bahru District, Malaysia
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 2, 2014

during CNY,i stayed maxims for one night ,maybe as high season holiday ,fully reservation atmaxims genting ,only one standard room on floor 6th .room was ok ,clean ,not too big ,normal standard room equipment.

Was this review helpful? Yes 1
17 reviews 17 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed January 19, 2014

We stayed at this hotel last year after absenting from it for a number of years. The hotel then was already bad enough, stained carpet, mouldy bathroom and not even having a coffee table . Tried again last and was NOT given a refurbished one. Still the same old, dirty, smelly room. Very very disappoined ! Swear will never go... More

Was this review helpful? Yes 1
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Additional Information about Maxims

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
Location: Malaysia > Pahang > Genting Highlands

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