We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
Hotel amenities
  • Overview
  • Reviews (50)
  • Similar Hotels
  • Photos (70)
  • Amenities
  • Q&A
  • Room tips (12)
  • More
Maxims
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Genting Highlands
Check In Check Out
Write a Review

50 people have reviewed this hotel

Traveler rating
    9
    16
    18
    4
    3
See reviews for
23
6
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
kl
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Bed was sunked in the middle. Chair untidy. Window, both bathroom and facing out were dirty can use fingers to pick up dirt. Bath tub, paint came out, stoppers are out. Tv no football. Noise from vent like generator in the toilet.... need I say more...

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 25, 2014

Lobby was grand and spacious. Room was not a bad size but the toilet layout leaves one wondering. I found our room too dark and called for someone to change the light bulbs. After a while a man came but he could only speak Malay which was a problem for us. He mumbled something, spoke to someone else, then disappeared... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 24, 2014

It is previously known as Highlands Hotel and now it is Maxims. I am having a very high expectation to this hotel but my real experience was disappointed. I am staying there a night in May 2014 and was given an ordinary room. There were not much changes. Room and its amenities are run down. Not worth to spend money... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 16, 2014 via mobile

The beds were large and very comfortable . Clean spacious room with many sockets to charge our phones . The tiolet have tub to relax too. Most important was the free wifi in each floor . It was fantastic to get wifi in our room.

Was this review helpful? Yes
Batam, Indonesia
Contributor
20 reviews 20 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 15, 2014

As a little kid, my parents always brought us to Genting during school holiday, in my memories, Genting was a fun place to be. Well it's been years since i stepped my foot on Genting until recently and i was disappointed with the hotel that we were staying in. My parents were staying in Grand Genting and we were staying... More

Was this review helpful? Yes
Ipoh
Top Contributor
53 reviews 53 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 16, 2014

It's been years since I last visited Genting, and I don't understand why they called this Maxims now when I remember during those days, Maxims was so high-class to me. This hotel is just, okay. Standard room, standard service, standard cleanliness, perhaps the only thing I still like about this hotel is their lobby. That's all.

Was this review helpful? Yes 2
Malaysia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2014

Compared to First World, Resort or Theme Park yes Maxims is much better, but this hotel is aged (although they claimed refurbished recently). Cleanliness is acceptable but the smoke smell is extremely strong. Can't complaint much unless you opt for Genting Grand the next round.

Was this review helpful? Yes 1
Karachi, Pakistan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2014

The hotel is one of the best u can get in Genting Highlands. it is renovated not a very long time back, so everything is pretty neat and in order. There is a Starbucks Coffee at the entrance, crossing that u would find yourself in a big lobby with good decor to soothe ur eyes.. the check in process doesn't... More

Was this review helpful? Yes
Johor Bahru District, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 2, 2014

during CNY,i stayed maxims for one night ,maybe as high season holiday ,fully reservation atmaxims genting ,only one standard room on floor 6th .room was ok ,clean ,not too big ,normal standard room equipment.

Was this review helpful? Yes 1
australia
Contributor
15 reviews 15 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 19, 2014

We stayed at this hotel last year after absenting from it for a number of years. The hotel then was already bad enough, stained carpet, mouldy bathroom and not even having a coffee table . Tried again last and was NOT given a refurbished one. Still the same old, dirty, smelly room. Very very disappoined ! Swear will never go... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Maxims, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Maxims? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Maxims

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
Location: Malaysia > Pahang > Genting Highlands

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Room/suite (29)
Viewed
View from room (4)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (3)
Viewed
Other (25)

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Number of rooms
845

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added Maxims to your Saves list