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Porto Marina Resort & Spa

Km 105 Alexandria/Marsa Matrouh Road, El Alamein 5615, Egypt
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Porto Marina Resort & Spa
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Ranked #2 of 8 Hotels in El Alamein
A recent review
3 of 5 stars reviewed 2 weeks ago
HebaEl-Geneady Cairo
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219 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cairo Governorate, Egypt
1 review
1 of 5 stars Reviewed 3 days ago NEW

Apart of all the constructions going on at the entire beach promenade, the hotel is very poor in terms of cleanness , atmosphere and staff attitude. Nobody is welcoming or greeting you especially from the restaurants staff, pathetic animation and we never see any senior managers on the floor. This place cannot absolutely be considered a 5 stars hotel under... More 

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Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Mohamed M, Thank you for choosing Porto Marina Resort & Spa for your recent holiday, and for posting review on trip advisor. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests. We have noted your comments regarding your stay and we are concerned to learn... More 

Cairo
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited for one night on the 1st of May Unfortunately they were renovating so the lagoon was empty of water The beach was disappointing as it is too small and not with that well known blue color of the north coast Food was great, best thing in the visit. The hotel itself is ok, spacious rooms, nicely decorated, but I... More 

Was this review helpful? Yes 1
Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Ms. HebaEl-Geneady, Let me first seize the opportunity to thank you very much for choosing the Porto Marina Resort & Spa for your recent holiday, also thank you for posting a review on trip-advisor. Your comments on areas that you note for improvement will be reviewed as we continually strive to deliver a product and service to meet and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I forgot all my sufferies becouse of only 2 days in this amazing resort named Porto . Beautiful view , delicious food and helpfully service staff any one will feel pleasure and the children will be in safe conditions with kid's club and swimming pools . Finally I enjoyed :-) :-) :-)

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Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Ahmed M, Thank you for taking the time to share your experience at Porto Marina & Spa. I'm pleased to learn how much you enjoyed your time with us and to hear all the kind words about hotel Pools & Staff. I will definitely share your most kind comments with the rest of the team to show them that... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

very happy day with a team work very good with family and children games and dance Music good Thank you. I hope that all the friends Asaado this experience to enjoy the beautiful and quiet beautiful place.

Was this review helpful? Yes
Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Amir A, Thank you for taking the time to share your experience at Porto Marina & Spa. I’m pleased to learn how much you enjoyed your time with us and to hear all the kind words about hotel Pools & Staff. I will definitely share your most kind comments with the entire team to show them that their efforts... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The stay was very nice as usual I really enjoyed it and I will recommend the hotel to all my friends and family to come and enjoy the stay.there was some constructions around but it didn't effect my stay when I reported it to the reception manager he was very helpful and offered my the best he can do he... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

Nice place with very friendly staff, the rooms are spacious and comfortable.Service is efficient and the smiling staff gives a sense of comfort. service is efficient and the food is fairly good . thank you porto marina staff .

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1 review
5 of 5 stars Reviewed 4 weeks ago

Amazing location and service ,very good hospitality . And thanks for mostafa essam to made my vacation very wonderful with my family and he help us so much ... And my next vacation I willlll come to portoooo marina

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We reserved one room with full amazing sea view. Service is excellent, staff are helpfull, frienly and professional A great welcome by reception team With cleanliness room Sure we will visit porto marina again

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Food variety and quality is excellent. Pools are clean. spa is wonderfull. Staff are professional and friendly. Beach is good but needs to be more suitable for children to swim. value for money is reasonable.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed two nights and the room was very clean .. The view from the balacony is amazing.. Excellent service , staff are friendly and very helpful especially front office team . Thank you all for a fantastic two day stay at the hotel.

Was this review helpful? Yes 1
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