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Porto Marina Resort & Spa

Km 105 Alexandria/Marsa Matrouh Road, El Alamein 5615, Egypt
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Porto Marina Resort & Spa
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Ranked #2 of 8 Hotels in El Alamein
A recent review
5 of 5 stars reviewed yesterday
Manar M Cairo, Egypt
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222 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cairo, Egypt
1 review
5 of 5 stars Reviewed yesterday NEW

Rooms are very clean Service is very good Food Quality is excellent Sea view rooms are wonderful Sea is very clean Sea is somehow deep if you are feel ill , you can find there doctor and pharmacy Receptionist can help you to find taxi if you need to go anywhere

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Hurghada, Egypt
1 review
1 of 5 stars Reviewed yesterday NEW

I book this hotel based on some previous reviews (that most probably have done from some relatives of the general manager) but lately we start to read the real situation of this 1 star Hotel: I reakly wonder how it can be clssified a 5 stars hotel!! Where is the tourism authotities in this country??? Service less than zero, unfriendly... More 

Was this review helpful? Yes 1

Travelers are raving about these El Alamein hotels

1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

The worst experience ever! I really can not describe how disturbing this stay has been for all of us starting from the Housekeeping Staff to Hotel Management and especially their so called Guest Relations Manager! It is very disturbing that you can classify yourselves as 5* when you clearly do not comprehend the concept of hospitality in the slightest! Thank... More 

Was this review helpful? Yes 1
Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Ms.Germin El Zoghby, Let me first seize the opportunity to thank you very much for choosing the Porto Marina Resort & Spa for your recent holiday and for posting a review on trip-advisor. Your comments on areas that you stated in our meeting yesterday are being reviewed as we continually strive to deliver a product and service to meet... More 

Cairo Governorate, Egypt
1 review
1 of 5 stars Reviewed 4 days ago NEW

Apart of all the constructions going on at the entire beach promenade, the hotel is very poor in terms of cleanness , atmosphere and staff attitude. Nobody is welcoming or greeting you especially from the restaurants staff, pathetic animation and we never see any senior managers on the floor. This place cannot absolutely be considered a 5 stars hotel under... More 

Was this review helpful? Yes 1
Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Mohamed M, Thank you for choosing Porto Marina Resort & Spa for your recent holiday, and for posting review on trip advisor. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests. We have noted your comments regarding your stay and we are concerned to learn... More 

Cairo
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited for one night on the 1st of May Unfortunately they were renovating so the lagoon was empty of water The beach was disappointing as it is too small and not with that well known blue color of the north coast Food was great, best thing in the visit. The hotel itself is ok, spacious rooms, nicely decorated, but I... More 

Was this review helpful? Yes 1
Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Ms. HebaEl-Geneady, Let me first seize the opportunity to thank you very much for choosing the Porto Marina Resort & Spa for your recent holiday, also thank you for posting a review on trip-advisor. Your comments on areas that you note for improvement will be reviewed as we continually strive to deliver a product and service to meet and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I forgot all my sufferies becouse of only 2 days in this amazing resort named Porto . Beautiful view , delicious food and helpfully service staff any one will feel pleasure and the children will be in safe conditions with kid's club and swimming pools . Finally I enjoyed :-) :-) :-)

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Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Ahmed M, Thank you for taking the time to share your experience at Porto Marina & Spa. I'm pleased to learn how much you enjoyed your time with us and to hear all the kind words about hotel Pools & Staff. I will definitely share your most kind comments with the rest of the team to show them that... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

very happy day with a team work very good with family and children games and dance Music good Thank you. I hope that all the friends Asaado this experience to enjoy the beautiful and quiet beautiful place.

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Ehab A, Executive Assistant Manager at Porto Marina Resort & Spa, responded to this review

Dear Amir A, Thank you for taking the time to share your experience at Porto Marina & Spa. I’m pleased to learn how much you enjoyed your time with us and to hear all the kind words about hotel Pools & Staff. I will definitely share your most kind comments with the entire team to show them that their efforts... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The stay was very nice as usual I really enjoyed it and I will recommend the hotel to all my friends and family to come and enjoy the stay.there was some constructions around but it didn't effect my stay when I reported it to the reception manager he was very helpful and offered my the best he can do he... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

Nice place with very friendly staff, the rooms are spacious and comfortable.Service is efficient and the smiling staff gives a sense of comfort. service is efficient and the food is fairly good . thank you porto marina staff .

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1 review
5 of 5 stars Reviewed 4 weeks ago

Amazing location and service ,very good hospitality . And thanks for mostafa essam to made my vacation very wonderful with my family and he help us so much ... And my next vacation I willlll come to portoooo marina

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