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Rixos Alamein

Certificate of Excellence
Matruh Road, Alexandria Egypt, El Alamein, Egypt
Hotel amenities
Rixos Alamein
Best prices for: 1 room 1 guest
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Ranked #1 of 8 Hotels in El Alamein
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
khalid A
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38 Reviews from our TripAdvisor Community

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Traveler rating
    26
    8
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18
4
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3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (38)
  • Mar-May only
    (7)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (3)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First I have to mention that it was a great idea to stay in this hotel, , we arrived at 14 June for three nights and we took few minutes for check in for three rooms and the rooms was very good with nice view to the pool and the sea ,, the hotel are clean and all the stuff... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

ROOM + Spacious, big beds, flat TV - Without internet connection, bed sheets and pillows of poor quality, no bath available - No baby cot available in the room - note left while booking, asked when checking in and still had to follow up end of the day (did receive an extra bad in the end) - Out of order... More 

Was this review helpful? Yes 2
Cairo, Egypt
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have visited the hotel from 3 to 5 june , it was very nice holiday with my wife and my two years son , the staff was very friendly , the room was wide and clean , the facilities were awesome especially for my child with alot of games and very short pool suitable for babies, the sea view... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Kindly note that I went to the hotel today as planned for my reservation. First, the hotel requested extra room charge 200 EGP for a groud floor room and I agreed although this not stated when I made a special request earlier for a ground floor room. Second, the surprise was that I have to reserve one extra single room... More 

Was this review helpful? Yes 3
Kelly W, Manager at Rixos Alamein, responded to this review

Dear Walaa N Thank you for taking the time to write about your experience at Rixos Alamein We would like to clarify some details in order to make the situation clearer for you and our future guests. Regarding your booking you actually made a reservation on booking.com for a double room for 2 Adults plus 1 Child - when you... More 

Alexandria, Egypt
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a short stay at this hotel. First time to be into the Rixos chain, but will never be the last. Staff were over friendly, charming & extremely helpful. Our stay was on all-inclusive basis & we couldn't be more satisfied. The staff kept asking us if we needed anything more all-day long. Its a very child-friendly hotel. Vast... More 

Was this review helpful? Yes
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 27, 2015

I arrived with my wife to Rixos Alamein with a very high fever so we checked in to take some medicine until a relative picks us up to go back to Cairo. There was no medical care, and for some reason they couldn't bring medicine to us. By the time we had to leave, we called the hotel front desk... More 

Was this review helpful? Yes 2
Kelly W, Manager at Rixos Alamein, responded to this review

Dear mhworldoftravel Thank you for taking the time to write about your stay here with us It was unfortunate that you arrived unwell to the hotel and we all wish you a speedy recovery. There seems to be a small mis-understanding regarding your requests during your stay After after check in you called the reception desk requesting a doctor -... More 

cairo
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 23, 2015

from the moment i phoned the reservation i felt confidence that our short stay will be great one. arrived there for a short stay just only two nights to find a nice worming welcome took only few minutes to be at the room , had one looking to both the sea and the swimming pool amazing view nicely decorated room... More 

Was this review helpful? Yes
Kelly W, Manager at Rixos Alamein, responded to this review

Dear doudacairo Thank you for taking the time to write about your short stay here with us We are delighted to read you had such an enjoyable vacation and that you enjoyed all the services and facilities available to you. It will be our pleasure to welcome you back again in the near future - hopefully for a longer period... More 

Cairo, Egypt
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 23, 2015

The beach is amazing. White sandy beach with turquoise waters. The rate is very reasonable but it gets much higher in the busy summer months ( high season). There is a large pool. Rooms are very spacious. People are friendly. Service is very good.

Was this review helpful? Yes
Kelly W, Manager at Rixos Alamein, responded to this review

Dear Sami S Thank you for taking the time to write about your stay here with us We are delighted to read you had such an enjoyable vacation and that you enjoyed our beach as well as other services. We are fortunate to have such a beautiful beach in a lovely location - it will be our pleasure to welcome... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 19, 2015

We had a great stay at the Rixos in May, was a bit windy, but the beach was still amazing, crystal clear water and soft white sand that puts you in that relaxation mood with just a simple touch. Haven't tried the pool, but the kids very much enjoyed it. The rooms were newly renovated, very clean and comfy, not... More 

Was this review helpful? Yes
Kelly W, Manager at Rixos Alamein, responded to this review

Dear Mohamed K Thank you for taking the time to write about your stay here with us We are delighted to read you made the most of the facilities and services available to you It will be our pleasure to welcome you and your family back again in the future Once again thank you Kelly Walmsley Rixos Hotels More 

1 review
5 of 5 stars Reviewed April 13, 2015

Thanks God that we have in Egypt Outstanding level of service like this hotel. Amazing Best location Beautiful sea Amazing Staff The beach is amazing, beautiful fine white sand, and the water colour is just gorgeous. Normally animation teams get on my nerves asking to join in games but here they ask once have a bit of polite conversation and... More 

Was this review helpful? Yes
Kelly W, Manager at Rixos Alamein, responded to this review

Dear Mohamed K Thank you for taking the time to write about your stay here with us We are delighted to read you had such an enjoyable stay and you were please with the service provided Your comments have been shared with all and it will be our pleasure to welcome you back again in the future Once again thank... More 

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