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Chevin Country Park Hotel & Spa

Yorkgate, Otley LS21 3NU, England
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Chevin Country Park Hotel & Spa
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Chevin Country Park Hotel & Spa
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1,036 reviews from our community

Traveler rating
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    303
    186
    96
    74
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155
567
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Chevin Country Park Hotel & Spa
See the most recent reviews
leeds
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2012

We wanted to say a big thank you to everyone at the Chevin for making our wedding day so special and for being so accommodating. The day went so smoothly and everything was just how we wanted it to be! We had so many positive comments from our guests. The accommodation is beautiful and in gorgeous surroundings, we would definitely... More 

Was this review helpful? Yes
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you so much for your feedbakc and am delighted and grateful that we could be part of your special day. Many thanks indeed and we look forward to seeing you again soon. Jurgen Kruijt General Manager More 

Newcastle upon Tyne, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 10, 2012

My friend and I stayed for one night on a DBB Package which included three mini spa treatments, fruit and champagne in our room on arrival. Staff all very helpful, dinner and breakfast lovely, spa treatments well delivered and relaxing, pool etc all very clean but the only let down was the rooms. Although clean the decoration/ bathroom fixtures and... More 

Was this review helpful? Yes
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback, this is much appreciated. I was delighted to read that you enjoyed your Spa stay with us and agree with you that it is an amazing and thank you for yur comments. I noted your comments regarding some of our bathroom facilities and can tell you that we are looking at starting a... More 

Pitlochry, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 8, 2012

Have stayed here previously for a friends wedding and decided to return with my girlfriend. No surprise that there was a wedding taking place but it never effected our stay and had a great time. Spa was excellent, especially the hot tub eventhough the weather was not that great the views are stunning. Dinner in the restaurant was amazing and... More 

Was this review helpful? Yes
Management response:

Dear Daren, Thank you for your comments it is always great to receive these. With thanks, Jurgen Kruijt General Manager More 

Bradford, England, United Kingdom
1 review
5 of 5 stars Reviewed May 1, 2012

I came to this hotel, after being lucky enough to come on a carers break with 11 others, I believe this hotel is the best hotel I've been to. I was so happy I wanted to stay, its not often I get to get away but I relaxed so much. The atmosphere with my 11 friends was great, we all... More 

Was this review helpful? Yes
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Dear Jasmine, Many thanks for your comments, these are much appreciated and we look forward to welcoming you back soon. With thanks Jurgen Kruijt General Manager More 

Huddersfield, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 29, 2012

Bit of a unique style to this hotel, in that the rooms are log style cabins/lodges in the grounds of the hotel. Main part of the hotel is again in the form of a lodge/log cabin. Overall has a bit of a Center Parcs vibe to it, just with more wood! My room was very nice. Stay was business so... More 

Was this review helpful? Yes 1
Management response:

Dear Shaun, Many thanks for your comments they are very much welcomed. Indeed the Chevin is different from most placed and gives a very unique feeling to it. I will review our housekeeping standards and ensure we pay particular attention to the points you made. With thanks, Jurgen Kruijt General Manager More 

Senior Contributor
45 reviews 45 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed April 28, 2012

Given that I am lucky enough to stay in some lovely hotels in the course of my work, it is always disappointing to find some which so could easily be so much better. The Chevin is a case in point. The location is lovely, easy to find and it is in a great position for travelling to Leeds or into... More 

Was this review helpful? Yes 3
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Dear Guest, Many thanks foryour feedback and am sorry that we missed a great oppertunity. Clearly we have areas were we need to improve and will move to do this. I have spoken to my operations team to drive this forward to ensure guest satisfaction. With thanks, Jurgen Kruijt General Manager More 

Doncaster, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 25, 2012

We booked a rejuvenation break direct with hotel, as a birthday treat. We were not disappointed at all. Due to my friend being in a wheelchair we were advised that a room in the hotel would be best suited rather than the woodland lodges. We were upgraded to an executive room and this didn't disappoint. If i have to say... More 

Was this review helpful? Yes
Management response:

Dear Guest, Many thankd for your comments. great that you enjoyed your stay with us. Wat we have done is made improvements on our disabled facilties by upgrading 2 rooms with additional disabled friendly equipment, especially in the bath rooms. Again my thanks Jurgen Kruijt More 

Northampton, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 22, 2012

The Hotel and Spa is set in beautiful country side with wildlife around the cabins. The hotel is built out of wood which gives a lovely rustic feel setting it apart from other hotels i have visited. The staff could not do enough for us. We were there on a Hen weekend with 17 of us to please and they... More 

Was this review helpful? Yes 1
Management response:

Dear Alibee, Thank you for your comments and am delighted to read that you enjoyed yourselves so much. It is always great to hear how helpful the staff are and will definatly share this with them. Again my thanks, Jurgen Kruijt General Manager More 

Manchester, United Kingdom
Top Contributor
95 reviews 95 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 21, 2012

Paid £130 for a standard room for one night (including Breakfast). The room we were given was in the main building (not one of the lodges). On the surface everything looked nice, but on closer inspection it was actually quite used and dated. The bathroom suite was old (grey with gold taps!) the back of the toilet cracked and badly... More 

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for your feedback this is much appreciated. As a hotel we have an ongoing maintenance plan and bathrooms are part of this. I have personally inspected your room and asked my maintenance team to ensure that all is in good working order. We have also got a new breakfast menu with some great dished and all... More 

Scotland
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 21, 2012

Got good,quiet room overlooking lake. Lovely pool and spa. Food excellent. Taster menu, which consists of little titbits before starter and main course very good. Package consisted of bottle of wine per night so excellent value all together. We'll be back again.

Was this review helpful? Yes
Management response:

Dear Dargie, Many thanks for your comments and we look forward to number 5. Jurgen Kruijt General Manager More 

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