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Chevin Country Park Hotel & Spa

3.0 of 5
Yorkgate, Otley LS21 3NU, England
Hotel amenities
Chevin Country Park Hotel & Spa
Ranked #1 of 1 hotels in Otley
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576 reviews from our community

Traveler rating
    216
    145
    109
    66
    40
See reviews for
Families
95
 
Couples
330
 
Solo
11
 
Business
27
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Harrogate, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2013 NEW

This is our third trip to the Chevin Hotel - the location is extremely peaceful and the grounds are well maintained and we notice many good improvements since our last stay in 2012. My husband is disabled and the staff are all so helpful, kind and considerate. We also take our dogs who are made most welcome in certain rooms.... More

Was this review helpful? Yes 1
See 2 more reviews by Valerie M for Otley
Dunoon
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

We stayed in a standard room, which could be classed as a executive room in many of the hotels we have stayed in. The Hotel is situated just out side Ottly which gives you plenty of scope to visit Yorkshire, The Hotel staff were very obliging and pleasent, the food was excellent and the hotel it self was very very... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed May 20, 2013 NEW

To all the staff at the Chevin country park hotel, on behalf of myself and Tony I would just like to say a huge thank you for everything you did for us on our wedding day. We had an amazing day and it couldn't have been better. The venue looked stunning and we would like to thank you for all... More

Was this review helpful? Yes
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
May 21, 2013

Congratulations to you both and thank you for the review. It is extremely important to us that we ensure that all our weddings are the best day of your life. All the best for the future, look forward to seeing you again soon Kind Regards The Management and Staff at Chevin More

Southport, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

After a trip to York races we stayed here. Arriving late , check in was quick and simple and we were soon in our room. Dinner was lovely in the lakeside restaurant, though service was slow. Peaceful sleep was brought to an end by Aircraft from the nearby Leeds Airport . Though this traffic wasn't evident the previous evening. I... More

Was this review helpful? Yes 1
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
May 21, 2013

Thank you very much for your review. We are glad that you enjoyed yourself and I have passed your comments onto all the staff at Chevin. Kind Regards The Management and Staff at Chevin More

Doncaster, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

We have just returned after a 2 night break for my daughters 21st birthday present. We had the rejuvination package @£139 and it was fantastic value for money.Room was spacious and very comfortable with lovely view of the lake. The treatments in the spa were fabulous and the staff were very friendly and helpful at all times. We had breakfast... More

Was this review helpful? Yes 2
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
May 18, 2013

Thanks for the review, we are pleased that you enjoyed your stay with us and that you were feeling relaxed after your stay. I hope you will visit us again in the very near future as the summer is a magical time here at Chevin. Kind Regards The Management and Staff at Chevin More

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2013

My partner and I have just returned from a 3 night break,the hotel is fab and the staff so very friendly always greet you with a smile nothing was too much trouble for them at all. We arrived on Monday on Wedneday morning we noticed some ants just in one small area on reporting it we were immediately not only... More

Was this review helpful? Yes 2
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
May 18, 2013

Thank you very much for your comments and we are all pleased that you enjoyed your stay with us. I have passed on your compliments to the rest of the team at Chevin Kind Regards The Management and Staff at Chevin More

West Yorkshire
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2013

Visited Chevin Country Park Hotel to meet with a client for dinner in the hotel restaurant. Good menu selection. Restaurant not over busy but it was mid week. Service was good and the food was excellent. We both ordered steaks and even though we ordered them cooked differently ie rare to medium etc etc, they came cooked to perfection. We... More

Was this review helpful? Yes 1
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
May 18, 2013

Thank you for your kind comments you placed recently. The kitchen team work hard to ensure all our customers are served the highest quality meals. Our new chef and his team are producing some fantastic cuisine to rival any of our competitors’. Hope you will join us again in the near future Kind Regards The Management and Staff at Chevin More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013 via mobile

We stayed at this hotel for a family birthday and it was amazing. The staff couldn't do enough to help you and make sure you enjoyed your stay. The facilities were excellent and well kept. The rooms were clean and tidy. I'd recommend this hotel to anyone.

Was this review helpful? Yes 2
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
May 18, 2013

Thank you very much for your kind comments we appreciate all our customer feedback. I have passed these onto all the team here at Chevin. We all hope to see you again in the near future. Kind Regards The Management and Staff at Chevin More

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 14, 2013

This hotel charges 4* prices for a 2* experience. The mark of a good hotel is one where all the guests are treated equally, this was certainly not my experience. The lunchtime bar menu was reduced to sandwiches but it was impossible anyway to access the bar as it was totally packed out with wedding guests The barman in the... More

Was this review helpful? Yes 1
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
May 18, 2013

Thank you for your comments; we appreciate the time it takes to write them. We do take seriously all our feedback and respond in a positive manner. I am sorry you experienced things not as they should be but I have had discussions with our team and put into place actions and amendments to our practices and procedures to avoid... More

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Redcar, United Kingdom
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2 of 5 stars Reviewed May 14, 2013

I did not enjoy this hotel experience. I usually stop at the nearby Marriott on a regular basis with my family as my Sister in Law lives nearby, but it was fully booked, so my mother booked me and other family members into this hotel. We were all very disappointed. I had a young child with me and for the... More

Was this review helpful? Yes
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
May 18, 2013

Thank you for your constructive comments regarding your stay with us. I have had our maintenance and housekeeping team review your room and cannot find any evidence of a bad smell, however to reassure any of our other guest preparing to visit us, as a precautionary measure we have had the room serviced by our team. I am sorry you... More

 
 
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Additional Information about Chevin Country Park Hotel & Spa

Also Known As:
Chevin Country Park Hotel And Spa
Chevin Country Park Hotel Otley
Chevin Country Park Leeds
Chevin Country Park Hotel
Chevin Hotel Lodge
Chevin Country Park Hotel & Spa Otley, Yorkshire
Address: Yorkgate, Otley LS21 3NU, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Otley
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Otley
Price Range: $$
Hotel Class:3 star (3*)
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Chevin Country Park Hotel & Spa
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