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Hyatt Ziva Rose Hall

5.0 of 5
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Rose Hall Road, Rose Hall, Montego Bay, Jamaica
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Hyatt Ziva Rose Hall
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Ranked #5 of 5 Hotels in Rose Hall
A recent review
5 of 5 stars reviewed yesterday
Nicole W New York City, New York
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346 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was beautiful and they did a nice job separating the adults only section from the family section. It really allows people to have the kind of vacation they want- private or more family oriented. The staff was amazing, so friendly and really made a better experience. Our room package included butler service which is a new thing the... More 

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Hyatt Ziva RoseHall Jamaica is a good hotel. The older section has an antique feel with its wooden elevators. The most wonderful feature of the hotel is its exquisite restaurants, especially the French and Japanese.

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LONDON
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went here for 3 nights with my 3 year old daughter. Its an interesting place: Food - very good, great pizza/italian restaurant. main buffet is good, although I've had better at 5 star places. juice/smoothie bar at breakfast is excellent. the pool side restaurant needs improving. there are also some other restaurants we didn't try but I'm sure they're really... More 

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Miami, Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW

Friendly welcoming service. Check in and check out were effortless. I found the staff to be very attentive to all my needs and very accommodating of my requests. Just Dial 0. I enjoyed the many cabanas at the pool and beach although those might be harder to come by during high season. What started as a business trip was extended... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff was very friendly, the service was excellent, the food was outstanding, especially in the Jamaican Restaurant , the room was beautiful and spacious, the pool area was very nice, the staff at the reception was very helpful.

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ZivaRoseHall, General Manager at Hyatt Ziva Rose Hall, responded to this review

Keisha E, we are always excited to hear how much our guests enjoyed their stay with us- we are happy we helped to make your stay an awesome one ! Thank you for your review and we can't wait to have you back. Best wishes, Carl Hendriks General Manager Hyatt Ziva & Zilara, Rosehall,Jamaica. More 

Kingston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hyatt Ziva and Zilara are simply amazing. My husband and I stayed there for two days in May 2015. We got a 'swim up' room... that was one of the best things about having a ground floor room (had reservations about ground floor since I usually like rooms with high balconies for the views) but this room was amazing... More 

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ZivaRoseHall, General Manager at Hyatt Ziva Rose Hall, responded to this review

Keisha E, I appreciate your kind feedback and would like to say " thank you" for choosing the Hyatt, Ziva. It was a sincere pleasure having you as our guest and we are so happy that you enjoyed your stay with us. Looking forward to welcoming to you back soon. Best Wishes, Carl Hendriks General Manager Hyatt Ziva & Zilara,... More 

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Service is welcoming and most friendly. Lots of places to relax. The employees are friendly and engaging. The rooms are clean and spacious. The coffee bar is one of the best. The pastries are excellent. Wifi connect is everywhere and excellent. Strong recommendation.

Was this review helpful? Yes 1
ZivaRoseHall, General Manager at Hyatt Ziva Rose Hall, responded to this review

Thanks DrDavid44 for the recommendation, we truly appreciate it and we're so happy that you found our service to be welcoming and most friendly. Thank you so much for choosing the Hyatt, Rosehall. I hope to have you back soon! Warmest Regards, Carl Hendriks General Manager Hyatt Ziva & Zilara, Rosehall, Jamaica. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

My visit was basically two days and one night, but I will definitely be back. After a very long trip and arriving before the check in time. The reservations staff made every effort give us our room early, this was greatly appreciated as it allowed us to rest before getting ready to head out to a wedding off the property.... More 

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ZivaRoseHall, General Manager at Hyatt Ziva Rose Hall, responded to this review

Nicky S- It is great that you enjoyed your stay with us- we too enjoyed having you as our guests and can't wait to have you back ! As always , we appreciate your feedback and "thank you" for choosing the Hyatt, Rosehall. Warm wishes, Carl Hendriks General Manager Hyatt Ziva & Zilara, Rosehall, Jamaica. More 

Dover, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The newly renovated, kid-friendly Hyatt Ziva Resort in Montego Bay, Jamaica, is impressive with its striking changes, outstanding additions, and excellent services. My sister and I were warmly welcomed and given the "white glove" treatment during our 10-day stay. Our room was beautifully appointed with stunning views of the Caribbean Sea. The resort offered wide walkways for strolling and jogging... More 

Was this review helpful? Yes 1
ZivaRoseHall, General Manager at Hyatt Ziva Rose Hall, responded to this review

Joan C - Thank you for your kind feedback - I am elated that you had a remarkable stay with us ! I am happy we were able to exceed your expectations and we can't wait to have you back ! Thanks for choosing the Hyatt Ziva. Best wishes, Carl Hendriks General Manager Hyatt Ziva/ Zilara, Rosehall, Jamaica. More 

ca
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great all Inclusive. Fantastic restaurants- no reservation needed and food was great. Lovely morning buffet with ocean views. Hotel common areas were gorgeous, pool was wonderful, lots of free cabanas and friendly jamaicans! Room could be slightly more updated and luxurious but was still very comfortable and bright. Would certainly visit again!

Was this review helpful? Yes 2
ZivaRoseHall, General Manager at Hyatt Ziva Rose Hall, responded to this review

Dear luxurylover, I am thrilled to hear that you had a lovely vacation and enjoyed the facilities. Thank you for your feed back and we look forward to welcoming you back soon ! Best wishes Carl Hendriks General Manager Hyatt Ziva/Zilara, Rosehall,Jamaica. More 

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