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Iberostar Rose Hall Beach Hotel

Certificate of Excellence
Rose Hall Main Road | Little River, Rose Hall, Montego Bay, Jamaica
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Iberostar Rose Hall Beach Hotel
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Iberostar Rose Hall Beach Hotel
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3,042 reviews from our community

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    1,460
    968
    365
    150
    99
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1,057
1,144
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Iberostar Rose Hall Beach Hotel
See the most recent reviews
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have traveled all over Jamaica over a span of 15 years. I saw the reviews for Iberostar and decided to try it out. I must say that several of the reviews were "spot on". BEACH and POOL - The beach and pool activities kept people engaged, which made meeting and making new friends and acquaintances very easy and fun.... More 

Was this review helpful? Yes 5
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Rose Hall Beach Resort for your past vacation. We are appreciative of the time you invested to share your review as such we thank you. We acknowledge all your comments and we recognized that each individual preference varies. Therefore, we do our utmost to provide a variety of food, and we are happy... More 

Highland, Il.
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are used to the high quality of food, and cleanliness of Iberostar then this hotel will be a disappointment. Everyone was very courteous and helpful, however if you wear a pair of white socks in the room you will have to change them immediately. The floors are only swept with a broom, and NO mopping that I'm aware... More 

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Rose Hall Beach Resort for your past vacation, and for taking the time to share your comments. We are sincerely sorry to hear about the experience you had. Cleanliness is of significance importance in any establishment, and IBEROSTAR properties are forthright in maintaining a sanitary environment. Rooms are thoroughly cleaned daily; floor swept... More 

Red Lake, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Came to the Iberostar Rose Hall Beach on April 25 to May 2 to celebrate a milestone birthday. All was great for the first two days. We met some nice people, staff seemed friendly. Then on Monday the Air conditioning went. Staff said it would be back in a couple of hours… There is a very serious breakdown here as... More 

Was this review helpful? Yes 5
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for selecting IBEROSTAR Rose Hall Beach Resort for your past vacation and as well to celebrate your birthday. IBEROSTAR is committed to providing exceptional services to our valued customers. Inopportunely, IBEROSTAR Rose Hall Grand, IBEROSTAR Rose Hall Suites and IBEROSTAR Rose Hall Beach experienced a mechanical issue with the air conditioning between April 27 and April... More 

SOUTH PORTLAND
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This visit to Jamaica, in the comfort of the Iberostar resort was an amazing opportunity for our family to enjoy one another and the beautiful sun and accommodations of the resort, not to mention the culture of the surrounding communities. The staff and entertainment left us feeling as if we were leaving family behind as we flew home. So many... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, The management and staff of IBEROSTAR Rose Hall Beach Resort would like to thank you for choosing our Resort for your family vacation. We are really happy knowing that you and your family had an amazing time here with us. We are thrilled knowing that you enjoyed the amenities of Jamaica such as the beautiful sunshine, our culture... More 

North Bay, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent a wonderful week at Iberostar Rose Hall Beach from March 23, 2015 to March 30, 2015. This was our first trip to Jamaica and we were not disappointed with our choice of resort. We flew with Sunwing and were pleased with their great service, although the seats on the plane were very snug which I... More 

Was this review helpful? Yes 5
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Rose Hall Beach & Spa Resort for your previous vacation. We are pleased that you were impressed with your choice in choosing IBEROSTAR. We are happy knowing that you enjoyed the excellent services provided by our friendly and genuinely caring staffs; the delicious food, well-kept room and the beauty of our property. We... More 

Red Lake
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

No Air Conditioning! Dried out food. Rude staff when you'd ask about the air conditioning. ZERO RESPONSE FROM MANAGEMENT. Meals at the a la carte cancelled due to no AC, yet we are expected to enjoy???

Review collected in partnership with Iberostar

Was this review helpful? Yes 4
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for making IBEROSTAR Rose Hall Beach Resort your vacation destination of choice. We are sincerely sorry to hear about the disappointing experience, and our humble apologies are extended. IBEROSTAR Hotels and Resorts strive to ensure our customers experiences are remarkable. Regrettably, between April 27 and 29 we experience difficulty with the air condition, as a result... More 

Milton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had my wedding/Honeymoon, we had just gotten back today. The resort was awesome, the wedding coordinator Santina, (not sure if that was spelt correctly) was amazing, she had everything ready to go and planned perfectly. The staff were all very friendly, the entertainment staff worked very hard to make sure everyone enjoyed themselves, breezy, angel, Nikki B, Chocolate and Twitter,... More 

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, IBEROSTAR Rose Hall Beach Resort is grateful you choose to share such a special occasion with us. We will commend Santena and all other staff members for contributing immensely to your experience being wonderful. We would like to thank you for taking the time to share your candid review, and we truly appreciate same. The air condition we... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is so awesome I had the most amazing time ever the people are so friendly and so helpful the food was unreal and yes the A/C did go out for couple of days but this was the first time ever this has happened to the hotel my opinion to people saying all the bad things about this hotel... More 

Was this review helpful? Yes 4
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Kindly accept gratitude from the management and staff of IBEROSTAR Rose Hall Beach Resort for selecting our resort as your vacation destination. We are ecstatic knowing you had the most amazing time ever, and we thank you so much for taking the time to share your uplifting review. Regrettably, we had mechanical error with the air condition and... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let me just start off by saying this place is so amazing! The people are the nicest ever and will do anything for you! The resort is beautiful and the beach is amazing. The pool bar is awesome and the bartenders are soo entertaining. I can't say enough about the food there, all meals are awesome. The uncle Tony's restaurant... More 

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, The management and staff are delighted to hear about your awesome experience, and we thank you for taking the time to share. The team at IBEROSTAR Rose Hall Beach Resort work constantly to deliver exceptional experiences, such as the one described in your review. We are overjoyed knowing you enjoyed the scrumptious meals provided, especially the coconut shrimp!... More 

NY, NY
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

was just at the resort (4/24-4/29) for a very large group wedding (80 plus ppl) and let me tell you, I would never go back. First and foremost, the AC broke on late sat/early sunday. This literally meant that every single area in the hotel had no AC. The rooms, the restaurants, bars..etc. To say that it was miserable, in... More 

Was this review helpful? Yes 1
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Rose Hall Beach Resort for your past vacation. We are truly sorry to hear that your vacation was such a disappointment, and we apologize for all the inconveniences experienced. IBEROSTAR is committed to providing remarkable services as the happiness of our cherished customers is of utmost importance to us. The rooms are always... More 

Hotel Review Summarization

What travelers say

  • Japanese restaurant(23)
  • Entertainment staff(22)
  • Great time(18)
  • Very good(18)
  • Lobby bar(14)
  • Star Friends(13)
  • Jerk chicken(13)
  • Room service(11)
  • Steak house(11)
  • Very nice(10)
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