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Iberostar Rose Hall Beach Hotel

Certificate of Excellence
Rose Hall Main Road | Little River, Rose Hall, Montego Bay, Jamaica
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Iberostar Rose Hall Beach Hotel
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Iberostar Rose Hall Beach Hotel
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3,154 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (702)
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There are newer reviews for Iberostar Rose Hall Beach Hotel
See the most recent reviews
Woodbridge, Canada
4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Beach location then upgraded to the Suites. The Beach is dated but good, the Suites is more modern, our kids loved it there. Iberostar has FANTASTIC guest service staff, Kimberly. Kimberly helped us for the upgrade, she is the MOST wonderful person we met at the resort, so helpful and eager. She made our stay complete. We... More 

Was this review helpful? Yes 4
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Your review brings great delight to the team at IBEROSTAR Rose Hall Beach Resort, and we are thrilled we were selected for your choice destination. IBEROSTAR values the comments of our cherished customers as they allow us to continually improve, as well they motivate our staffs. Therefore, thank you for taking the time to share your comments. We... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is absolutely gorgeous. Right on the beach with sand so white it hurts your eyes! All pools lovely with lots of sun loungers, great choice of bars and food. Staff were lovely, so helpful, even saw one guy walking around with a parrot on his shoulder! The hotel grounds were well kept and every day I discovered a... More 

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, It was truly our pleasure providing you with a fabulous stay and we thank you for sharing your beautiful review as it relates to our beautiful hotel, IBEROSTAR Rose Hall Beach. We are elevated by the uplifting remarks, and will definitely share with the team as they will certainly appreciate same. Thank you for your high recommendations, and... More 

Dallas, Texas
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Overall my vacation was amazing, however it was no thanks to Iberostar Beach. Room: When we first arrived to the room the bathroom was not fully cleaned, there was hair on the sink wall. We requested for the bathroom to be cleaned again on Thursday, then again on Friday, then again on Saturday... All housekeeping did for us everyday was... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 4
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for visiting IBEROSTAR Rose Hall Beach Resort for your past vacation. We would like to use this medium to extend our sincere apologies for all inconveniences encountered during your stay. IBEROSTAR is committed to providing exceptional services, and as such we are constantly cleaning, rooms are check prior to arrival, variety of food provided, and staffs... More 

Washington, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A great all-inclusive property highlighted by its proximity to fantastic diving. The staff is very attentive and the restaurants are good. The buffet options vary from day to day but one breakfast highlight is the 'blend your own smoothie' juice bar.

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, We are thrilled to hear about your wonderful vacation experienced that you had at IBEROSTAR Rose Hall Beach Resort. Thank you for sharing your comments. We appreciate the recognition of our attentive staffs, and we will commend them for a job well done. Thank you and we look forward to the next time we will have the pleasure... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

My husband and our two children just returned from our Jamaica vacation. We had a wonderful time and here goes an honest review from my perspective. Rooms are nice, they are not fancy but they were kept impeccable by the cleaning crew. Towels were always changed, beds done, floors mopped and mini fridge was kept stocked. Nice sized balcony, we... More 

Was this review helpful? Yes 5
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, We are thrilled to hear that the pro’s far outweighs the con’s as it relates to your stay at IBEROSTAR Rose Hall Beach Resort. We do our utmost at all time to provide quality services, thereby, ensuring our cherished guest enjoys their vacation. Thank you for taking the time to share your honest perspective. We have made note... More 

Jamaica
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Wow this property is great!!! Customer service way up!!! From the gate, front desk.... All around is just nice and friendly people.... I think it rubbed off on the guests as well....the property is also beautiful... A welcome site. I enjoyed my time at the gym....instructor willing to help and patient..keep it up! Entertainment group.. You guys are just phenomenal...vibrant,... More 

Was this review helpful? Yes 1
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, We truly appreciate your candid review, and we thank you for taking the time to share. IBEROSTAR Rose Hall Beach Resort is indeed beautiful, and we thank you for your recognition. We will share your compliments with the team as they will be motivated by your kind words. Thanks in advance for your recommendations; we truly appreciate the... More 

Vancouver, Canada
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

So far this is the nicest resort we have ever stayed at. The entertainment pool side was great. The food was really good, lots of variety, the beach was extremely clean, the staff was super friendly. And the drinks were real drinks with high end alcohol, nothing was watered down. Every evening we would sit in the bar, have piña... More 

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, It brings us great pleasure to read your review as it relates to your amazing experience at IBEROSTAR Rose Hall Beach Resort. We are happy you enjoyed the delectable meals, refreshing drinks, and super friendly services provided. Thank you for taking the time to share your warm uplifting review. We anticipate the next time we will have the... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I first went to this resort the first year they opened. I've been back two additional times. Pros: the staff is very friendly and try to make your stay as enjoyable as possible. The ocean view rooms (which I always book) are comfortable and comes with a fully stocked fridge.(sodas, beer, water) that is refilled about every other day or... More 

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for making IBEROSTAR Rose Hall Beach Resort for your preferred vacation destination. The management and staff truly appreciate each of your visits, and it is always our pleasure extending warm welcome. We have note your recommendation and same is valuable; we will share with the kitchen team, and where necessary we will adjust in order to... More 

Old Bridge, New Jersey
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed every moment!. We were greeted at the front desk by a gracious host, who was very helpful in explaining everything we needed to know to make our stay more pleasurable. The room was great, very clean, always had clean towels, balcony overlooking the pool (which was very nice in the evening). The beach was great, plenty of room to... More 

Was this review helpful? Yes 1
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for making IBEROSTAR Rose Hall Beach Resort your vacation destination, and we are grateful knowing your time was well spent. We truly appreciate your wonderful review, and we will commend Jerome and the rest of the team for the exceptional services that were delivered. We hope you will return again in the future for another marvelous... More 

London
Level Contributor
73 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 5 days to attend a conference that was being held at the hotel. It is an 'all inclusive' hotel and it was the first business trip I can remember where we all had to wear an arm band which we then waved at the staff when entering the bar or restaurant to show we were residents.... More 

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, We deeply regret the issue you experienced during your recent business visit to IBEROSTAR Beach Resort & Spa. We appreciate you taking the time to let us know about your concerns. We apologize for the issues you had when checking out and we are very disappointed to hear that we were not able to satisfy your taste buds... More 

Hotel Review Summarization

What travelers say

  • Japanese restaurant(23)
  • Entertainment staff(22)
  • Great time(18)
  • Very good(18)
  • Lobby bar(14)
  • Star Friends(13)
  • Jerk chicken(13)
  • Room service(11)
  • Steak house(11)
  • Very nice(10)
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3,716 photos of this hotel

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Dining (186)
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Beach (51)
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Junior Suite (5)
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Ocean Front Junior Suite (81)
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Pool (115)
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Presidential Suite (2)
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Restaurants and Bars (103)
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Standard Room (12)
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Standard Room Gardenview (76)
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Standard Suite (1)
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The Hotel (147)

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Hotel & grounds (2)
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