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Iberostar Rose Hall Beach Hotel

Certificate of Excellence
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Rose Hall Main Road | Little River, Rose Hall, Montego Bay, Jamaica
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1 room 1 guest
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Iberostar Rose Hall Beach Hotel
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Iberostar Rose Hall Beach Hotel
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3,222 Reviews from our TripAdvisor Community

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Traveler rating
    1,538
    1,027
    390
    164
    103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (714)
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There are newer reviews for Iberostar Rose Hall Beach Hotel
See the most recent reviews
Montreal, Quebec
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service, Jamaicans have a great sense of hospitality, and they surely have a contagious energy! They are always very polite towards their clients. I couldn't have asked any better for our room and its location; we were facing the pool with a beautiful view of the resort with the sea as a background. Perfect for pictures of the sunset.... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, On behalf of Management and staff of IBEROSTAR Rose hall Beach Resort we would like to extend our gratitude for choosing us and for sharing such marvelous review on Tripadvisor. We are very much satisfied to hear that you enjoyed your vacation and that our staff exceeded your expectation by fulfilling your needs for a true vacation. We... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at the Iberostar Rose Hall Beach Hotel from 8/17/15-8/22/15. I went for my birthday trip with my sister and my friend. Nadia at guest services was rude-attitude tone as she spoke for no reason. Overall-the best part of the hotel are the entertainers and a select few staff members. Cleanliness of room-no complaints! The room was cleaned daily... More 

Was this review helpful? Yes 1
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Rose Hall Beach for your past vacation and as well for sharing your review. We are grateful some aspect of your vacation was enjoyable and will commend our staffs. We are sincerely sorry for any unkind encounter you had with staff during your time spent with us and for any delay in services.... More 

Poughkeepsie, New York
2 reviews
3 of 5 stars Reviewed 1 week ago

My five day four night stay was not as I planned. Meaning the room was just ok. The location of the hotel from the airport was approx. 10-15 mins. The service was horrible! Upon arrival to the hotel I felt as if we were in limbo and the staff appeared to busy to assist. I meet Sheldon ( in the... More 

Was this review helpful? Yes
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, The team at IBEROSTAR Rose Hall Beach Resort appreciates your past visit, however we are truly sorry for any unpleasant encounter during your stay. Customer service if of great importance to the success of our Resorts and we recognize this, therefore our staffs are trained accordingly. We are rueful knowing you were not assisted as per the IBEROSTAR... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Amstar did a great job with transportation to and from the airport. GUEST SERVICES Overall, the employees were friendly, there were a few employees that were not friendly. For example, we called room service to see what the menu included and the person that answered the phone was rude and had a terrible attitude and saying "the menu is in... More 

Was this review helpful? Yes 1
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thank you for selecting IBEROSTAR Rose Hall Beach Resort for your past vacation. We are truly sorry to hear about you unpleasant encounters, and our sincere apologies are extended. It is always our pleasure to assist our valued customers the best way possible and our team at IBEROSTAR Rose Hall Beach Resort endeavor to do this at all... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My husband and I came to iberostar beach for our 2nd anniversary. We were sadly disappointed with this property. We immediately asked to upgrade to the grand a couple resorts down (adult only) because of the food and the rooms. The bell boy showed us to our room and he was amazing! The rooms are nothing like they show online.... More 

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Rose Hall Beach Resort for your past anniversary trip. We are sincerely sorry to hear about the inconvenience encountered during your stay, and our humble apologies are extended. We are truly sorry to hear about your disappointment and dissatisfaction; IBEROSTAR Resorts are forthright in providing exceptional services, and we are sadden knowing we... More 

Montreal, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Iberostar Beach for 2 weeks (August 8-22, 2015). Family of 4 with 2 daughters (ages 20 and 14). This is the place to be. Our family had a fantastic vacation - unlike any vacation before. The animators truly made a difference in keeping our daughters busy. We took part in many daily activities (pool aerobics, beach... More 

Was this review helpful? Yes
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thanks to you and your family for your past visit at IBEROSTAR Rose Hall Beach Resort. We are delighted to hear that the entertainment team impacted significantly on your vacation being a blissful experience. We will commend them, especially those mentioned by names, for the remarkable jobs they have all done. Your time taken to share your comments... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I went in February to escape the frigid weather in Canada. The food and service was impeccable. Even when you're just lounging around on the beach the servers will come around constantly asking to see if we were okay and needed drinks. So we didn't necessarily have to get up to go get a drink. They didn't... More 

Was this review helpful? Yes 1
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, We are pleased IBEROSTAR Rose Hall Beach Resort was your chosen destination in order to escape the frigid weather, as such our gratitude we must extend. We are constantly working to provide outstanding vacation to our valuables customers and we are overjoyed each time we receive comments such as this; thank you for taking the time to share.... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was wonderful. The service was awesome and the people were as friendly as can be. The food in all the restaurants was wonderful. Aimstar travel was wonderful help with the excursions. The beach was beautiful. My son especially lived the view from the pool.

Was this review helpful? Yes 1
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, IBEROSTAR Rose Hall Beach Resort takes pleasure in providing exceptional vacation experiences, and we are thrilled knowing that we have accomplished our desired goal of exceeding your expectation. Thank you for allowing us the wonderful privilege of hosting you. We will commend the team and will share your review. Thanks for sharing, and we hope you will visit... More 

Ajax, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I went to this resort with my family between August 17th and August 23rdn 2015 and believe me when I say this this resort is awesome! Everything from the friendly, laid-back staff in the food and drinks were really good! Everyone who work there is always happy and in a great mood which is a plus. The rooms were super... More 

Was this review helpful? Yes
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, Thanks to you and family for visiting IBEROSTAR Rose Hall Beach Resort for your past vacation, and for taking the time to share your comments as it relates to your experience. We are thankful to hear that our staffs were wonderful in providing quality services to you our valued customers, and we will applaud them for their hard... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled as a family of four and spent around 11 days at this hotel. We were extremely impressed with the amenities and service received. Check-in and check-out were less than 10 min and the people were very courteous and professional. The front desk girl Stacy always had a smile on her face and was very pleasant to deal with.... More 

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Beach Hotel, responded to this review

Dear Guest, We are pleased to hear that your family vacation at IBEROSTAR Rose Hall Beach Resort was excellent! Kindly accept gratitude from the management and staff for choosing to spend your vacation with us, and for taking the time to share your candid review. We are overjoyed knowing your experience was fulfilling, and we will commend our team for... More 

Hotel Review Summarization

What travelers say

  • Japanese restaurant(23)
  • Entertainment staff(22)
  • Great time(18)
  • Very good(18)
  • Lobby bar(14)
  • Star Friends(13)
  • Jerk chicken(13)
  • Room service(11)
  • Steak house(11)
  • Very nice(10)
Questions? Get answers from hotel staff and past guests. Ask a question

3,751 photos of this hotel

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Hotel & grounds (681)
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Dining (186)
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Bathroom (30)
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Family/play areas (12)
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Business center/function rooms (4)
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Other (596)

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Amenities (283)
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Beach (51)
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Junior Suite (5)
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Ocean Front Junior Suite (81)
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Pool (115)
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Presidential Suite (2)
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Restaurants and Bars (103)
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Standard Room (12)
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Standard Room Gardenview (76)
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Standard Suite (1)
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The Hotel (147)

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Hotel & grounds (2)
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