From the minute we walked in the door we knew we made the right choice for our vacation. The staff was wonderful. They are a great team and only want the best for their guests. The dining facilities were very good especially the White Witch restaurant. The golf course was amazing and the staff at the course was could not... more

I stayed here for 2 days after spending several days in Negril. I wanted to be closer to the airport prior to the flight. I have to say that rooms were absolutely clean and beautiful. Pools and activites were everywhere. Few dislikes. WAY OVER PRICED FOOD!!! for something that should be 1/2 priced. I ate @ White Witch?!, and it... more

I traveled with my family and we stayed at the Ritz-Carlton Rose Hall for a week. Let me start by saying we did NOT have the all-inclusive option, so everything was paid for out of pocket. Check-in/Front desk: They were 100% booked when we arrived and thus they couldn't accomodate our request (made 4 weeks in advance) of an upper-level,... more

Upon arrival at Montego Bay, we were pleasantly surprised by the staff at the airport lounge; the beautiful smile and the prompt assistance for check-in were the first sign that this might be a great getaway. We took the shuttle to the hotel and the drive was conveniently 15 minutes away. Our room was clean, bright colored with marble floor... more

The place is more like a cheap hotel then a Ritz. Some of the attitude on the staff was ridiculous. I just don't understand how you pay for good service and get horrible service. The other issue is the hotel is a monstrosity and the beach and the pool is the size of a pea. Do yourself a favor, save... more

I thought I had booked myself a vacation at the Jersey shore with food that probably was a step DOWN from Denny's. I don't understand what everyone is complaining about, truly. The hotel was lovely, I enjoyed being greated with champagne when I arrived, the staff was beyond friendly, each staff member that I even had a passing interaction with... more

I just returned from a 15-night stay at the Rose Hall Ritz. Our stay was from July 14-29. This was my second stay at this resort. It was myself, my wife, and 11-year old daughter. My last stay was over three years ago. We were on the partially-inclusive Escape to Luxury (ETL) plan – which I recommend. At check-in, the... more

My wife and I have visited this property 5 times, with the most recent stay (July 23-28) being the worst. I do understand that things change, however, this property is no longer a 5 diamond property. The all-inclusive plan is hardly inclusive. We had grown accustomed to having unlimited options for food and drink, currently you have only 3 to... more

Ritz all-inclusive was a rip off. They square off foods you can order or pay for entrees on the menu with a 20% discount on over inflated prices. They do the same for liquor (which had the same prices as their escape to luxury package). They only had one restaurant open during any meal time (except dinner when two were... more