This was my first time visitng Jamaica and I was super excited! After being frustrated by delayed flights and packed customs areas I received a warm welcome into the Ritz! grounds were beautiful as was the lobby.... The Rooms: We had a ocean view room which was very nice. The bathroom with the seperate shower, garden tub (could fit two... more

I have had the good fortune to stay at several Ritz properties over the years and had identified with the quality associated with this flagship brand. However this property does not deserve to fly the Ritz flag. The first room I checked into provided a non-stop seranade of every bathroom use in the hotel. The noise was incredible and continous.... more

The service was amazing. I had never felt so welcomed and wanted as a guest before. Everyone, the concierge, who arranged a boat snorkeling trip and a go cart driving in the mountains adventure and even providing me with complimentary exotic fruit that i had mentioned I liked, there were 4-5 fresh ones placed in our room every day. Our... more

Overall the Ritz Carlton is a lovely resort. I went with a friend as part of a group trip and spent 5 days/4 nights at the Ritz. Below are some good things to know about hotel, food options and getting around Montego Bay. Hotel - great rooms. Clean, comfortable beds, colorful design, large bathroom, and all the amenities including bathrobes.... more

My husband and I had our wedding here and it was sensational. The grounds are wonderful. The rooms were gorgeous. The food is delicious. The staff was very friendly and accommodating of our last-minute requests. Our wedding planner, Karen, was fabulous. I would recommend this hotel to anyone who is planning a destination wedding. Our guests appreciated having the option... more

If I didn't get such a bargain on the hotel, I would have been very dissapointed. Other than the large marble bathroom, the room was no better than a budget Sheraton or Hilton. The pool was just OK, nothing fancy. As expected, the food was very expensive. Breakfast for two at the buffet was $64 before tip. That being said,... more

I just had my wedding at the ritz and all I can say was that the experience was amazing. I don't know what people expect when they come to the carribean...meaning, it's not what it would be if you got to NYC. The service was great, everyone was very accommodating and just overall a nice and relaxed vibe. My wedding... more

Overall, if you booked a trip to the Ritz, you'll have a good time. If you haven't booked yet then I think there are better choices. We booked the all-inclusive package at the Ritz. The biggest issue I had with the Ritz is that it is a hotel trying to also offer an all-inclusive package and as a result, it... more

While I agree with the comments re: the beach I think that one overlooks the rustic beauty. I simply cannot say enough great things about the customer service. We were there at the same time as a VERY high profile meeting took place. Dignitaries were being helicoptered in etc. The service was so great that we felt as if we... more