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The Ritz-Carlton Golf & Spa Resort

The Ritz-Carlton Golf & Spa Resort
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 441 reviews
441 Reviews
5.0 of 5 stars
235
4.0 of 5 stars
108
3.0 of 5 stars
49
2.0 of 5 stars
35
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 6 hotels in Rose Hall
Description: New beachfront resort situated in the Rose Hall section of Montego Bay.
  • Address
    1 Ritz-Carlton Dr.
    St. James
    Rose Hall
    Jamaica
Check Rates: $381 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 439 traveler reviews
  • What to Expect:
    • 4 based on 272 reviews Rooms
    • 4.5 based on 272 reviews Service
    • 4 based on 268 reviews Value
    • 4.5 based on 271 reviews Cleanliness
    • 4 based on 75 reviews Pool
  • Recommended For:
    • 60% based on 294 reviews Older travelers
    • 50% based on 294 reviews Families with young children
    • 50% based on 294 reviews An amazing honeymoon
    • 40% based on 294 reviews Families with teenagers
    • 10% based on 294 reviews Young singles

Reviews of The Ritz-Carlton Golf & Spa Resort

( 1-10 of 441 )
Jul 13, 2008
1/1 found this review helpful

I just returned from a 4 night stay booked through an airline site. I was looking for a long weekend getaway, and my sister joined me-so we were non-couple-y, and no kids. The resort service was OUTSTANDING. Yes, it is on "island time", but the staff are warm, friendly, and take care to remember small details. I truly think that... more

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5 of 5 stars
Orlando, Florida
Jul 11, 2008
1/1 found this review helpful

We read mix reviews on this hotel but decided to go anyways due to the ease of getting to Jamiaca i.e. nonstop flight on AirJamaica from Orlando. Our flight was 3 hours late in getting to Montego Bay. On arrival our welcome at the Ritz Carlton booth in the airport was wonderful. We were late for our dinner reservations at... more

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4 of 5 stars
jca71803
Jul 7, 2008
3/3 found this review helpful

We stayed at the resort over the 4th of July weekend. The service was great and the resort was clean. Below are some pros and cons along with a few suggestions. Keys to paradise is a must. The additional cost is dwarfed by the amount of money you would have actually spent on food & drinks. The beach is man... more

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5 of 5 stars
Lambertville
Jul 5, 2008

We traveled with 3 other couples to this resort for a week in October and have decided that we are making it an annual tradtion to meet at this property each year. This is the only Ritz Carlton property with an all inclusive package. Make sure to book the "Key to Paradise" package. It is worth the money (relatively inexpensive... more

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5 of 5 stars
Newtown, PA
Jun 29, 2008
1/1 found this review helpful

We stayed at the Ritz June 16th to June 23rd. We checked into the hotel at the airport. This is a nice touch and we were offered water and other refreshments. Our shuttle came quickly and within minutes we were at the hotel. We got into our rooms within 30 minutes of arriving. The rooms that we received were oceanview... more

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4 of 5 stars
London
Jun 27, 2008
2/4 found this review helpful

I stayed here with my husband and son for a week in June. Haven stayed at other 5 stars properties worldwide, this Ritz fell short. I write this review based on my experience and the room we were allocated. We were situated on the 4th floor, the room was nothing special. Seen better rooms, but considering that we were in... more

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5 of 5 stars
titusville.fl
Jun 26, 2008
0/1 found this review helpful

My son got married at the Ritz Carlton, Rose Hill in June, 08. It was a magical, wonderful destination wedding. Everything from the decor, food, and staff were excellent. The wedding planner was a joy too work with. We did everything by phone and email. Two days before the wedding we all got together to finalize the plans. It went... more

Jun 22, 2008
3/4 found this review helpful

I went to the Ritz Carlton with my husband and two children (age 4.5 and 18 months) My sister and her family joined us as well. Overall the trip was just ok. Our stay was for 5nights. I expected the kids club to be a hit however, there weren't any kids there during the day so I wasn't open to... more

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2 of 5 stars
New York
Jun 21, 2008
2/3 found this review helpful

Just returned from a 6-day stay at the Ritz Rose Hall, I read many reviews here and must say most of them were very helpful in giving my husband and me a little glimpse of what is to be expected. This is NOT a five-star resort! The service that the Ritz is renowned for is non-existent here. The staff messed... more

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2 of 5 stars
Virginia
Jun 20, 2008
3/3 found this review helpful

This was my third trip to Jamaica and first time staying at the Ritz. I traveled with my husband and our 17-month old. My sister and her family also went and they have a 18-month old and 4 year old. After staying at Sandals, Beaches and Sunset resorts I had higher expectations for the Ritz. Here are my pros and... more

Reviews of The Ritz-Carlton Golf & Spa Resort

( 1-10 of 441 )
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The Ritz-Carlton Golf & Spa Resort Address

1 Ritz-Carlton Dr. | St. James, Rose Hall, Jamaica