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Iberostar Rose Hall Suites

Certificate of Excellence
GreenLeadersGold level
Rose Hall Main Rd | Rose Hall, Rose Hall, Montego Bay, Jamaica
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1 room 1 adult
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Iberostar Rose Hall Suites
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3,364 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Rose Hall Suites
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Baltimore, Maryland
Level Contributor
219 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed November 26, 2012

My family (10 of us) spent Thanksgiving at the Iberostar Rose Hall Suites. Let me start by saying that the Iberostar is very close to perfect. The rooms are great for an all inclusive resort. The bedroom is large with 2 huge closets for storage. We had a King bed with a pullout couch for our kids. The bathroom was... More 

Helpful?
3 Thank mttaylor9
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, Let me begin by saying thank you on behalf of the management and staff at Iberostar Rose Hall Suites for not only choosing to be valued guests of our lovely resort, but also for taking time away from your busy schedule to share with us and the rest of the online community, how your holiday went at our... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 26, 2012

This was our second trip to Jamaica in the last two years. We had a large group (24 people including children all of whom were over 16) that travelled over Thanksgiving 2012. We had no issues with the location of the property as well as the rooms as they were clean and large. HOWEVER, the staff was terrible. Listen, when... More 

Helpful?
1 Thank Kris S
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of the staff and the entire management team of the Iberostar Rose Hall Suites, we would like to take this moment to thank you for not only choosing our resort to spend your vacation but also for taking the time to send us your comments on your experience at our hotel. Having said that,we would like... More 

Maryland
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 25, 2012

Second time visiting Iberostar for my birthday/wedding anniversary. On this visit, did not like the location of my room. Andre, told me to work with him and he would have another room available the next day. He did as promised and switched my husband and I to a room on a higher floor with a better view. Thanks Andre, that... More 

Helpful?
1 Thank Nurs09
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of the hotel staff and particularly the general manager of the Iberostar Rose Hall Suites, we would like to thank you for the opportunity you have given us by choosing to be valued guests of our lovely resort for yet a second visit. We appreciate your loyalty to Iberostar. In addition, we would like to express... More 

Hamilton, Ontario
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 24, 2012

We travel approximately twice a year and have been to resorts all over the Carribean. We now have young kids and continue to travel so the experiences have changed. I have always said that we will never go back to the same resort twice because we love to see new places and have new experiences. After traveling to this resort... More 

Helpful?
5 Thank LMJS
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, Let me begin by saying thank you on behalf of the management and staff at Iberostar Rose Hall Suites, for the opportunity you have given us by choosing to be guests of our resort for yet a second time. We would also like to say thank you for taking the time to share your opinions about our resort... More 

Thornhill, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 23, 2012

Beautiful property very eye-pleasing, very clean, well maintained, great staff, close to airport, excellent buffets, fantasctic facilities & weather to match. Just minor disappointments...washroom towel bar should not be mounted in front of sink, too tough to bend into sink!. Sunken living room bad idea, too easy to fall. Guest noises can be heard from above room, celings/walls need more... More 

Review collected in partnership with Iberostar

Helpful?
7 Thank Joshvideo
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of all the hotel staff and the entire management team of Iberostar Rose Hall Suites, please accept our sincere appreciations for choosing our luxurious resort to spend your vacation. We would also like to say thank you for the time you have taken to share with us and the rest of the online community, how your... More 

Milwaukee, Wisconsin, USA
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 23, 2012

Staying at Rose Hall Suites, Jamaica was a wonderful experience. The room was very clean, quiet and we had everything that we needed. The bed was very comfortable. Food was great. Loved the Mediterranean restaurant! The staff was very warm and always willing to talk with you and find out how your stay was going. We loved the "Star Friends"... More 

Review collected in partnership with Iberostar

Helpful?
4 Thank abbina72
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of all the hotel staff, and particularly the General Manager of Iberostar Rose Hall Suites, we would like to thank you for not only choosing to be valued guests of our lovely resort, but also for taking time away from your busy schedule to share your opinions about your stay with us. We are certainly delighted... More 

Grand Rapids, Michigan, USA
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 21, 2012

Great Resort.... Loved the pool, pool bar,drinks, staff and dinner buffet was amazing!!! Christopher at the pool bar was super, he took the the time to get to know you and make sure you were always having a good time Gerald was a trainee and was the best, sure hope he gets hired on full time:) Also, the Star Friends... More 

Review collected in partnership with Iberostar

Helpful?
5 Thank JamaicaLove746
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, We would like to thank you for not only choosing Iberostar Rose Hall Suites to spend your vacation, but also for taking the time to share with us and the rest of the online community, how your holiday went at our luxurious resort. With that being said, it certainly motivates us to continue improving hearing that you have... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 21, 2012

This was by far the most memorable and exciting vacation at a resort ive ever had!! Food was very good for an all-inclusive resort, the room was very spacious and clean, but the staff was definetly what made this vacation so special. They were so friendly and hilarious. The shows were SO funny. My favourites were the tutti-frutti and the... More 

Helpful?
5 Thank Marc A
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of the management team and all the staff at Iberostar Rose Hall Suites, we would like to thank you for choosing to be valued guests of lovely property. In addition, we would like to express our sincere appreciations for the time you have taken to write a review for Tripadvisor about your experience at our hotel.... More 

Astana, Kazakhstan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 21, 2012

Just returned from a week's vacation at the Rose Hall Suites and we loved it. It was our first visit to Jamaica. This resort was the most beautiful we have ever been. The room we had was on the fourth floor with ocean view near the beach. We had a great overlook. Our room was spacious, very clean, we had... More 

Review collected in partnership with Iberostar

Helpful?
6 Thank Yuliya-Julia
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, We would like to use this opportunity to thank you for choosing Iberostar Rose Hall Suites to spend your first ever Jamaican vacation. We would also like to say thank you for taking the time to share with us and the rest of the online community, your honest opinion of your stay at our lovely resort. We are... More 

Wellesley, MA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 20, 2012

This was our 4th return visit . We have traveled to most all of the Caribbean Islands so we have the experience of comparison. This all-inclusive hotel is a short drive from the airport and is situated on an expansive sandy beach with abundant lounge chairs and palm palapas . The beach is swept daily, the water is clean, clear... More 

Review collected in partnership with Iberostar

Helpful?
5 Thank gayamay
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of the staff and particularly the General Manager of Iberostar Rose Hall Suites, we would like to take this moment to express our genuine gratitude to you for choosing our resort to spend yet another vacation. We also very much appreciated you taking the time to share your experience with us, especially since you are repeat... More 

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