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Iberostar Rose Hall Suites

Certificate of Excellence
GreenLeadersGold level
Rose Hall Main Rd | Rose Hall, Rose Hall, Montego Bay, Jamaica
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1 room 1 adult
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Iberostar Rose Hall Suites
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3,363 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Rose Hall Suites
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Kenosha, Wisconsin, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 4, 2012

We stayed at Iberostar suites the first week of November, and I can not say enough good things, first of all I was worried my children would not like it due to we normally go to Disney every year, but to my amazment they loved Jamaica more!!!, The Star Friends welcomed my kids and I with open arms, they were... More 

Helpful?
1 Thank Trish T
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, Let me begin by extending our sincere appreciations to you for not only choosing our luxurious resort to spend your family vacation, but also for taking the time to share with us and the rest of the online community, your honest opinion of your stay with us. We are truly thrilled to understand from your gracious remarks that... More 

Vancouver
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 3, 2012

Stayed in November with a group of people for a wedding. Very dissapointing. I researched the reviews in advance and most of them were pretty good - however I noticed that some of the most recent reviews are not so good - perhaps a change in management? The front desk for the most part is rude and looks as though... More 

Helpful?
7 Thank adonne14
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of the staff and the entire management team of Iberostar Rose Hall Suites, we would like to thank you for giving us the absolute pleasure of serving you by choosing to be guests of our lovely resort. We would also like to say thank you for taking the time to share with other travellers, how your... More 

Iowa
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 3, 2012

Stayed at the Suites November 25th thru December 2nd. We were a group of 22 from Iowa. All of us had a fantastic time. Our daughter had a beach wedding on the 27th. Truly amazing ceremony and fantastic views. Great entertainment staff, MoMo & Happy Feet took the time to hang out with us on the beach every morning. Special... More 

Helpful?
2 Thank Iowaltv
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of all the staff and the entire management team of Iberostar Rose Hall Suites, we would like to thank you for not only choosing our resort to host something as memorable as your daughter’s wedding, but also for taking the time to share with other travellers, how your holiday went with us. We are extremely proud... More 

Latham, NY
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed December 3, 2012

Our family of 7 ranging in age from 5-65 stayed at Rose Hall Suites Thanksgiving week. Here is my synopsis: The Great 1. The rooms are outstanding. Very large, big balconies, big bathrooms with a large soaking tub, big closets. We had a problem with the air conditioner not working. Maintenance was there minutes after I called. It needed a... More 

Helpful?
3 Thank NYBosox
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, Please allow us to extend a very special thank you on behalf of the staff and management at Iberostar Rose Hall Suites, for choosing to be valued guests of our lovely resort. We would also like to express our gratitude for the time you have taken to share with us and the rest of the online community, your... More 

Prudenville
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 3, 2012

We just returned from Iberostar Rose Hall Suites and have no complaints! The resort is beautiful, the rooms were great and we were treated so well. We were in room 3219 ocean view and it was a great view of the pools and ocean. We had only one complaint and that is that little kids were EVERYWHERE! I guess I... More 

Helpful?
5 Thank juneann116
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, Let me begin by saying thank you on behalf of the staff and especially the General Manager of Iberostar Rose Hall Suites for not only choosing our resort to spend your vacation, but also for taking the time to send your comments on how your holiday went. It certainly motivates us to continue improving understanding from your kind... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 2, 2012

What a pleasure it was for our family of 4 to stay at Iberostar Rose Hall Suites in Montego Bay. The staff was very nice. Our kids (7yr old boy and 10 yr old girl) loved the day time activities and most of the evening entertainment. The food was much better than expected for an all inclusive. I wold recommend... More 

Helpful?
2 Thank Docdarwin
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, We would like to use this opportunity to thank you for choosing to stay at our luxurious resort, Iberostar Rose Hall Suites. We would also like to take a moment to say thank you for taking time away from your busy schedule to write a review for TripAdvisor about your experience at our hotel. Having said that, it... More 

Philadelphia, PA
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed December 1, 2012

We stayed at the Iberostar Rose Hall Suites from Novrmber 21st thru November 27th, over the Thanksgiving weekend. First the good - the hotel is very nice, beautifully landscaped with gorgeous views. For the most part the staff is very friendly and accommodating but a little on the slow side. The food is bad! Never did I have anything in... More 

Helpful?
8 Thank Holly F
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of the hotel staff and particularly the hotel manager, we would like to express our sincere appreciations for not choosing to be valued guests of our resort but also for taking the time to share with us and the rest of the online community, how your holiday went at our lovely resort. With that being said,... More 

Long Island, NY, USA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 30, 2012

My family and our good friends recently stayed at the Iberostar Rose Hall Suites in Montego Bay, Jamaica.(11/22-11/26/12) It is a short ride from the airport. Approximately 20 minutes. We arrived early in the am. The front desk staff were very professional and courteous. We were offered chilled non-alcoholic welcome drinks which were quiet good. The porters held our bags... More 

Helpful?
4 Thank akb517
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, On behalf of the entire management team and all the staff at Iberostar Rose Hall Suites, we would like to thank you for the opportunity you have given us by choosing our lovely resort to spend your vacation. We would also like to say thank you for taking the time to share with us a other travelers, your... More 

Arlington Heights, IL
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 30, 2012

Just got back from visiting the Iberostar Rose Hall Suites in Jamaica with my hubby & 2 kids (boys are 10 & 13). I would definitely recommend this resort. It is clean, the staff is friendly, the pool is nice, the ocean water is gorgeous & warm and the food is great, especially for an all inclusive. I've read a... More 

Helpful?
2 Thank christymar9
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, Please allow me to use this opportunity to thank you for choosing to be valued guests of our lovely resort, Iberostar Rose Hall Suites. In addition, we would like to express our sincere appreciations for the time you have taken to write a review for Tripadvisor about your experience at our hotel. It is most certainly gratifyingto have... More 

niles
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 30, 2012

My family of 6 were at the Suites from Nov.22-28. We had a slight mix-up at check-in and Jillian couldn't have been nicer in helping us get settled. We had no problem in getting dinner reservations -we had one each night. We loved all the restaurants-the Japanese is a little slow, Steakhouse you can wear shorts, The buffets were wonderful... More 

Helpful?
1 Thank tymz
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review

Dear guest, Let me begin by saying a heartfelt thank you on behalf of all the staff and management at Iberostar Rose Hall Suites for not only choosing our resort to spend your family vacation, but also for taking the to share with us and the rest of the online community, how your trip went at our holiday resort. It... More 

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