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Iberostar Rose Hall Suites

Travelers' Choice award winner
Rose Hall Main Rd | Rose Hall, Rose Hall, Montego Bay, Jamaica
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1 room 1 guest
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Iberostar Rose Hall Suites
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3,120 Reviews from our TripAdvisor Community

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Traveler rating
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1,553
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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maryland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is dated. There is stain on the bathtub and around the shower. The lobby does not have enough lighting specially in the daytime. Entertainment was the best. Food overall was good. But the main restaurant where the buffet is too small compare to other resorts. The kids club is equipped for kids under 5.

Review collected in partnership with Iberostar

Was this review helpful? Yes
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, One behalf of the hotel staff we would like to thank you for choosing Iberostar Rose Hall Suites hotel to host your vacation here in Jamaica. We appreciate you taking the time to share with us and the online community the experience you had at our hotel. We are happy to know that your stay with us was... More 

Roselle Park, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Iberostar Rose Hall Suites is a pristine place to be enjoyed by all! The grounds are tranquil and beautiful! The rooms are spacious, clean, and inviting! I do not believe people when they say cruise food is much better than all inclusives! As a former cruiser I can say that the food at Iberostar is top notch with a variety... More 

Was this review helpful? Yes 3
Prestwich, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

firstly location... 30 minutes from mo bay airport hotel reception... great customer service hotel room... great size huge bathroom big bath just lacking jacuzzi,beds are huge and very comfy there is a nice sitting area and a pull out sofa bed,really nice large balcony nice sized flatscreen tv and dvd player,mini fridge was always well stocked but disappointingly with cheep... More 

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, On behalf of the hotel staff we would like to thank you for choosing to be a repeat guest here at the Iberostar Rose hall Suites hotel in Jamaica. We appreciate you taking the time to share with us and the online community the experience you had at our hotel. We are indeed delighted to know your stay... More 

New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I stayed in Iberostar Rose Hall Suites from 8/24~8/28 and it was AMAZING! It was our first time in Jamaica and was kind of nervous but upon arriving in this resort, we were at ease! We were able to check in earlier than 3 PM (we arrived around 1:30ish). Check in went smoothly and our room was... More 

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, As a top brand hotel chain it is our number one priority to ensure that each and every one of our guest receives the highest level of service while on vacation at our property. On this note we would like to use this medium and thank you for choosing to be a guest here at the Iberostar Rose... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned and had a GREAT time. Resort is clean and relaxing with an excellent staff and delicious food. Pool is awesome. Beach is a little rocky outside Suites. If you walk down the beach towards Beaches, its much smoother. Here are some answers to questions I've seen posted online. Wifi - It worked in the room the best. 1MB... More 

Was this review helpful? Yes 5
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, On behalf of the hotel staff we would like to thank you for choosing Iberostar Rose Hall Suites hotel to host your vacation. We appreciate you taking the time to share with us and the online community the experience you had at our hotel in Jamaica. We are delighted to know you found our room to be nice... More 

North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I heard about this resort from my sister in law. She told me it was really good. Sad to say my experience was not what I expected it to be. There were so many problems when me and my husband arrived to our room. We stayed there for five nights and we had problems from start to finish. I spoke... More 

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, We are delighted to know that you choose the Iberostar Rose Hall Suites Hotel to host your family vacation. We also appreciate your sister in-law who recommended this resort based on the good experience she had at our property. We however regret to know that your stay with us was not what you expected and lead to a... More 

Glen Oaks, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our stay at the Iberostar Rosehall Suites (8/19-8/25) was absolutely amazing. We travel with a large group every year for family vacation (16 people). The rooms were beautiful, very clean and the view was spectacular. The entire property is well kept and very beautiful. All of the staff are friendly and willing to accommodate almost any request. We were able... More 

Was this review helpful? Yes 3
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, We would like to thank you for choosing to be a guest here at the Iberostar Rose Hall Suites hotel in Jamaica. Thank you for sharing with us and the online community the experience you had at the Suites Property. We are delighted to know that you found our hotel to be a gorgeous one with amazing staff... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I just had the most amazing week of my life! Iberostar Rose Hall Suites far exceeded my expectations. I must admit with the plethora of hotel options in the country of Jamaica, I had a hard time choosing and second guessed/worried myself half to death right up to departure. However, my fears were quickly laid to rest. This hotel is... More 

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, On behalf of the hotel staff we would like to thank you for choosing Iberostar Rose Hall Suite to host your wedding. We appreciate you taking the time to share with us and the online community the experience you had at our hotel. Knowing how special this occasion is; we always ensure that our operations are geared to... More 

New York, New York, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a Great Vacation. Traveled with both our kiddos ages 4 & 6. This resort is fun... clean and all around good. I wouldn't call it a luxury resort. Check in was ok. I had called Expedia to ask them for specific room floor and number combinations upon reading the room tips; only to be told that they had... More 

Was this review helpful? Yes 1
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, On behalf of the hotel staff we would like to use this opportunity and thank you and your family for choosing to be a guest here at the Iberostar Rose Hall Suites. We appreciate you taking the time to share with us and the online community the experience you had at our hotel here in Jamaica. As a... More 

Yonkers, NY
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Traveled from JFK to MBJ - JFK stinks, MBJ is amazing... We use Reggae Tours for transportation (thats another review, but they are the best, highly recommend!) Check in was a breeze, room was ready early. I got the room area I requested (ground floor near activity pool) Room was clean, my only complaint was the cleaning lady at night... More 

Was this review helpful? Yes 2
Iberostar H, Online Reputation Manager at Iberostar Rose Hall Suites, responded to this review

Dear Guest, What a pleasure it is to receive such complimentary review on your 5th stay at the Iberostar Rose Hall Suites Property in Jamaica. We realize that there is a myriad of other resorts for you to choose from and we are truly grateful because your choice was to spend your special vacation at our resort again. We would... More 

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