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Hilton Rose Hall Resort & Spa

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Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
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1 room 1 guest
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Hilton Rose Hall Resort & Spa
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671 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel with just a fee niggles. One thing you must remember to do especially if you're British is that you MUST tip and to again! Otherwise you will be ignored! Beach front is a little disappointing but they have just developed a new beach a little further east of the main beach. Make sure you are happy with the... More 

Was this review helpful? Yes 3
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with the excellent service provided by our staff members. There were some other areas that you provided feedback on and we do appreciate you letting us know as this will allow our Management Team... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went with three families with kids. It was a memorable experience. All hotel staff are extremely nice and ensure that you and your family is taken care of. loved it and will stay here again, if we plan to go back to Jamaica! Small beach , but enough to enjoy. 😀😀

Was this review helpful? Yes 5
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and comments... More 

Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton was a great place for family. We fished off the breaker, my son floats on the lazy river and play with the water slide. *Bad: Pool HOGS Tubes HOGS They have a lot of tropical fruits and Jamaican food! It's really good!!! Other than that it was magical! Tours was so-so, but to go see the real Jamaica... More 

Was this review helpful? Yes 2
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. We do hope to see you and your family... More 

Katy, Texas, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Loud , Crazy , Fun for children, HEAVEN. If you and your significant other are looking for peace and quiet for a romantic get away, this is not the place. Kids running under your feet at every turn. Very Americanized for being a Jamaican resort.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments and hope to see you again. Kind regards, More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Well I stayed here for the attendance of a family wedding so not exactly my personal choice. I arrived with my children and first impressions, beautiful grounds. I'll put that down to mother nature. A little bit out from any where and taxi cost were expensive. I would have been happier being closer to more local shops and activities. Upon... More 

Was this review helpful? Yes 7
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are truly sorry that we did not meet your expectations and we do appreciate your feedback and your comments to which we will pass on to our Management Team for corrective action. We do hope that you will allow us to host... More 

Montego Bay, Jamaica
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location, about 15 minutes from the airport. Grounds are beautiful. Beach is nice, but narrow and sandy area with chairs and umbrellas is on a bit of a slope. Beach had practically no waves and was good for swimming. There was a little seaweed, but not a bother. Some rocky parts, so bring water... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 4
Semone G, Executive Assiatant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you found our staff members to be helpful and friendly. There were some other areas that you provided feedback on and we do appreciate you letting us know as this will allow our Management Team to take... More 

Greenwich, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a pleasant time while at our stay in Rose Hall. The staff couldn't have been more pleasant. The food was not fantastic, but we were able to go out to dinner at three different style restaurants and all five of us were happy with our meals. We would recommend that you make reservations at the restaurants for dinner.... More 

Was this review helpful? Yes 2
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are delighted to hear that you enjoyed your vacation with us and the services offered by our associates. We do hope to see you and your family... More 

Toronto
Level Contributor
135 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here over March break for 4 nights. Having been to many Caribbean resorts and islands I was pleasantly surprised by my first trip to Jamaica with this Hilton Rose Hall. The room was spacious, clean and we had a lovely view of some of the ocean and some stone ruins which were picturesque. The staff were extremely friendly... More 

Was this review helpful? Yes 1
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to see... More 

Carlisle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we have just returned after a fortnights stay at this beautiful hotel, our son had his wedding at the hotel and ten of us travelled, the wedding was amazing and everybody went out of their way to ensure they had the best day possible. The water park and slides were a godsend, staff really helpful and cheerful, special mentions go... More 

Was this review helpful? Yes 4
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members especially Denny, Dowaine and Venesha We do appreciate your feedback and comments to which we will share with our team... More 

St.Thomas, Jamaica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The awesome stay in this amazing hotel, has left me with precious memories for a long time. Both staff and the atmospheric ambiance were great. For the first time I really felt special in my own country as a Jamaican. I really Lovve the Lazy River and the hot tub. I did not know this was possible for a Jamaican.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Semone G, Executive Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your visit with us and the services offered by our associates. We do hope to see you again in the... More 

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