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Grand Palladium Imbassai Resort & Spa

Certificate of Excellence
Rodovia BA 099, Linha Verde Km 65 | Condominio Reserva, Imbassai, State of Bahia 48280-000, Brazil
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1 room 1 guest
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Grand Palladium Imbassai Resort & Spa
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3,192 Reviews from our TripAdvisor Community

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Traveler rating
    1,357
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
  • All months
    (3192)
  • Mar-May only
    (810)
  • Jun-Aug only
    (851)
  • Sep-Nov only
    (683)
  • Dec-Feb only
    (848)
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Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This All inclusive has nothing to envy to the ones in the Caribbean. Food is awesome, and beverages too. People is very kind. The rooms need improvement, they are comfortable but having only a transparent glass between shower and the room it self is not convenient when you travel with kids. :( Beaches are incredible, and the pools too.

Was this review helpful? Yes
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Lucilarai, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Imbassai Resort and Spa. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We welcome... More 

Kingston Upon Thames
Level Contributor
80 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
2 of 5 stars Reviewed June 26, 2015

The only thing 'Grand' about this hotel was the size - it's big. The whole place is about 20 years out of date and in desperate need of refurbishment throughout, peeling paint here, wobbly fittings there, tired linens, wifi fairly hopeless. Service was variable - 3rd of the staff were genuinely excellent, 3rd adequate, 3rd terrible. English was a problem... More 

Was this review helpful? Yes 2
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Nic L, First we would like to thank you for taking the time to share with us your review outlining the experience you had while staying here at the Grand Palladium Imbassai. We must extend again our apologies for the experience had and can say that we are taking corrective action to the areas which fell short of meeting... More 

Bogota, Colombia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 22, 2015

I went there for a convention.. Hotel has decent but not great food, very spacious rooms, excellent air conditioning. Just ask for a room close to the reception otherwise you will walk a LOT. Also if you want to rest in the afternoon ask for an apartment withouth a view from the pool, there are a lot of pool activities... More 

Was this review helpful? Yes
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear client, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Imbassai Resort and Spa. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We welcome... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 7, 2015 via mobile

We arrived at Grand Paladium Imbassaí Salvador in 2/4/15. Same day i felt in the wet floor outside the pool and got a wrist fracture. Had to be soubmitted a urgent surgical procedure the day after. I returned at the hotel at 4/4/15, wrote a complain and no answer until now. I had no assistance and zero attention. I asked... More 

Was this review helpful? Yes 3
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear client, I am sorry to know that your stay and experience at the Grand Palladium in Brasil was not as desired. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need to do... More 

Buenos Aires
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed February 25, 2015

I went with my wife. It is a beautiful place, no doubt about that, and the beach is very nice as well. The room we had "seemed" ok. We had a small problem. When we decided to use the Jacuzzi, the room started to flood! Water EVERYWHERE! Not in the bathroom, but in the whole room! As soon as this... More 

Was this review helpful? Yes 8
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Metrextik, First we would like to thank you for taking the time to share with us your review outlining the experience you had while staying here at the Grand Palladium Imbassai. We must extend again our apologies for the experience had and can say that we are taking corrective action to the areas which fell short of meeting your... More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed February 10, 2015

Unfortunately I could not understand how a hotel like this, with a foreign administration, great infrastructure can have the worst service (including managers) and an average food. It was the worst new year eve that I had. I was on the beach and they put my family and other guest in a conference saloon, without window or any decoration. I... More 

Was this review helpful? Yes 4
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear gmactrip, Thank you for sharing your holiday experience with us. We appreciate your feedback as this assists us immensely in improving the services at our resort. Please be assured that the management of the resort has noted your comments in order to share with our teams to revisit the points highlighted. Should we be able to assist you in... More 

New York
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 20, 2015

For perspective, I'm a late twenties reviewer, although I traveled with my family and I speak for all of us when I say: Stayed here over New Years. The property itself is breath-taking. VERY clean. Rooms were quiet and clean. The "Premium" villa upgrade is probably worth the nominally higher rate: faster (but not FABULOUS wifi, closer to the bridge... More 

Was this review helpful? Yes 8
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Daniel D, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Imbassai Resort and Spa. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We... More 

Sao Paulo, SP
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 11, 2015

I was disappointed because when you go to Bahia you expect to feel a great energy and it was the opposite that I felt in the Hotel. Most of their staff seemed really tired and even treating the guests with no patience at all, some times being rude. We noticed that many of them were working day/night shifts non stop... More 

Was this review helpful? Yes 2
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Greetings! Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Imbassai. While we strive for a perfect vacation we sincerely regret any mishap and rest assured that your concerns were not taken lightly. Your comments... More 

Sao Paulo, SP
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed January 6, 2015

The hotel is beautiful, location is great, beach was amazing, but the service was very poor. Employees were angry, had too much to do and some said, they were not being paid. Food was average. 3* quality food, always the same and very basic stuff. We paid a LOT to be at this hotel in New Year's Eve and we... More 

Was this review helpful? Yes 2
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Prezada ale_esteves, Thank you for taking the time to share your reviews with us. We really appreciate the time you have taken to write to us and share your reviews as this will help us to improve our product and services. We invite you to visit us again in the future to experience the improvements which will be made and... More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 26, 2014

Every year in the last 10 years I used to take the year end vacation with my family in Salvador-Bahia. We knew a lot of good resorts and this year we want to try something new, Grand Palladium Imbassai. I arrived these week and still have some nights to go through until the year end party. In one day you... More 

Was this review helpful? Yes 3
diretoradjunto, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear gmactrip, Thank you for sharing with us your review outlining the pros and cons of your vacation experience with us. We always welcome the feedback of our guests as we use your comments to assist us in improving on the present product that we have. We also will take into consideration your comments about the meals which you had... More 

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