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Sheraton Club des Pins Resort

5.0 of 5 Boite Postal 62, Staoueli 16101, Algeria
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Sheraton Club des Pins Resort
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Sheraton Club des Pins Resort
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198 reviews from our community

Traveler rating
    39
    62
    39
    31
    27
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134
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chatham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is said to be the best in Algeria, but for me there were to many liitle things that spoilt this hotel. The hotel had major renovations going on during my stay, I appreciate that this has to happen and there is bound to be some disruption, but it just seemed confused, so much so that on one day... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Steved-1961, Thank you for sharing your impressions of your recent stay at the Sheraton Club des Pins Resort. We are pleased to announce you that the renovation of the Main Lobby and Brasserie has been completed. Hope you will have the opportunity to enjoy our newly renovated Lobby and Brasserie restaurant. Please be informed that the Club Lounge is... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

We had been guests in this hotel since 2006 . Until now , it was better in the past rooms were luxurious and clean . The service was great minibar used to be free . Pool was accessed by both guests and everyone who pays around 50$ . Now pool is only available for room guests and for members of... More 

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I am not going to write a long review for this one. The biggest issue I had was whether it got 2 or 3 in the rating. It was a close run thing, but an internet engineer coming to my room after midnight got the extra star. So....I think everyone was asking.......who goes to a Resort hotel in Algeria? Well... More 

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London
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 27, 2014

I heard that there are not many decent hotels in Algiers so you might have to stay in this one and lack of choice is the only reason I see to stay there. Here is why: - rooms are not cleaned thoroughly - you can find e.g. hair and dirty toilets, - service is bad - my reservation was for... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Giulia_London, Thank you for sharing your comments. We are disappointed to hear of your experience, and will be following up with the appropriate departments to discuss your feedback. Indeed, the non smoking rooms were not available during the period of your stay due to the high occupancy of the hotel and in order to avoid this kind of situation... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 26, 2014

I've been at Sheraton Club des Pins for business reasons, two periods of one week each. I actually don't think this is a real 5 stars hotel. The rooms are big and comfortable but the cleanliness and the quality of services is not the one you expect from this hotels. At dinner I appreciated the Italian restaurant very much.

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Mario C, Many thanks for staying with us and for sharing your experience with us on Tripadvisor after your recent stay. I am pleased to read that you appreciated our rooms and our italian restaurant and sorry that you rated your overall stay as average and apparently, your main source of dissatisfaction was about the service and the cleanliness... More 

Graz, Austria
Top Contributor
271 reviews 271 reviews
58 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stayed here for 3 nights in December. The rooms are comfortable and beds are soft. The rooms are cleaned to a high level every day. The buffet dinner is the same every day and gets boring the 5th time. The conference centre is really well laid out. Recommended both for holiday and business

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Sarsonuk, Thank you for this nice review. I was delighted to read that our services met your expectations. We strive our efforts to make our guests a nice and memorable experience. On another side I have taken good note of your comments about the food and will discuss it with our Executive Chef. Looking forward to welcome you back... More 

LONDON
Top Contributor
87 reviews 87 reviews
76 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed November 21, 2014

I stayed in 5060, the WARDA suite, which occupies a whole floor. An excellent very large suite, but...poor services: When I checked in, the various rooms were infested with flies and mots. The operator neither the guest services answered the phone for a full 10 minutes ! The reply was: " We are very busy ". Considering that I paid... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear London Wolfeee, Thank you for taking the time to review your stay at the Sheraton Club des Pins Resort and we are sorry if we delivered less than expected. We have acknowledged all your remarks and we will definitely take corrective actions on the points you have mentioned, especially regarding the way how our associates responded to you requests.... More 

Pittsburgh, Pennsylvania
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 13, 2014

The Sheraton was a very comfortable stay. 30-40 drive from airports. Nicely manicured grounds. Security on site. Club level rooms were large, clean and nice size TV. ( 3-4 English channels ). Nice workout facility. Excellent restaurants on property. No need to leave hotel grounds. Staff was very helpful and accommodating. Overall, Surprisingly nice stay.

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear G650traveler, Thank you for reviewing positively the Sheraton Club des Pins Resort following your recent stay. I would be delighted to welcome you again and do not hesitate to let me know when you will plan to come back to the Sheraton Club des Pins Resort Best regards Chanez Tolba Brand Compliance Manager More 

Dubai
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 12, 2014

The hotel was a bit far from city, I really liked the bed Specialty when you're taking advantage of jet lag and get your self extra 2 hours of sleep. Breakfast was standard, not luxury but worked fine with me, the staff were super kind and friendly and the view was truly relaxing. Lunch open buffet was not my favorite,... More 

Was this review helpful? Yes 1
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Sherif K, Thank you very much for sharing your feedback following your recent stay at The Sheraton Club des Pins Resort. We are delighted to read that your stay was overall an enjoyable experience , despite your disappointment with regards to the food options and quality. We hope we will have another opportunity to welcome you and show you... More 

Istanbul, Turkey
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 17, 2014

I have been there for 10 days. End to end it was a good experience for me. Of course there were things that i didnt like but overall, it was okay. Staff is helpful and food is good. You should go Tasilli for dinner :)

Was this review helpful? Yes 1
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Eren H, I sincerely thank you for taking the time to share your comments on Tripadvisor regarding your stay at the Sheraton Club des Pins Resort. I am delighted to read that you enjoyed your stay at the hotel, specially the Tassili restaurant. Please be assured that I will pass on your kind words to the team! Looking forward... More 

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Additional Information about Sheraton Club des Pins Resort

Address: Boite Postal 62, Staoueli 16101, Algeria
Phone Number:
Location: Algeria > Tipasa Province > Staoueli
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli

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