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Sheraton Club des Pins Resort

5.0 of 5 Boite Postal 62, Staoueli 16101, Algeria
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Sheraton Club des Pins Resort
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Sheraton Club des Pins Resort
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193 reviews from our community

Traveler rating
    38
    62
    37
    31
    25
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14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed yesterday NEW

I heard that there are not many decent hotels in Algiers so you might have to stay in this one and lack of choice is the only reason I see to stay there. Here is why: - rooms are not cleaned thoroughly - you can find e.g. hair and dirty toilets, - service is bad - my reservation was for... More 

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Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've been at Sheraton Club des Pins for business reasons, two periods of one week each. I actually don't think this is a real 5 stars hotel. The rooms are big and comfortable but the cleanliness and the quality of services is not the one you expect from this hotels. At dinner I appreciated the Italian restaurant very much.

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Graz, Austria
Top Contributor
268 reviews 268 reviews
56 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in December. The rooms are comfortable and beds are soft. The rooms are cleaned to a high level every day. The buffet dinner is the same every day and gets boring the 5th time. The conference centre is really well laid out. Recommended both for holiday and business

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Sarsonuk, Thank you for this nice review. I was delighted to read that our services met your expectations. We strive our efforts to make our guests a nice and memorable experience. On another side I have taken good note of your comments about the food and will discuss it with our Executive Chef. Looking forward to welcome you back... More 

LONDON
Top Contributor
81 reviews 81 reviews
71 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed November 21, 2014

I stayed in 5060, the WARDA suite, which occupies a whole floor. An excellent very large suite, but...poor services: When I checked in, the various rooms were infested with flies and mots. The operator neither the guest services answered the phone for a full 10 minutes ! The reply was: " We are very busy ". Considering that I paid... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear London Wolfeee, Thank you for taking the time to review your stay at the Sheraton Club des Pins Resort and we are sorry if we delivered less than expected. We have acknowledged all your remarks and we will definitely take corrective actions on the points you have mentioned, especially regarding the way how our associates responded to you requests.... More 

Pittsburgh, Pennsylvania
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 13, 2014

The Sheraton was a very comfortable stay. 30-40 drive from airports. Nicely manicured grounds. Security on site. Club level rooms were large, clean and nice size TV. ( 3-4 English channels ). Nice workout facility. Excellent restaurants on property. No need to leave hotel grounds. Staff was very helpful and accommodating. Overall, Surprisingly nice stay.

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear G650traveler, Thank you for reviewing positively the Sheraton Club des Pins Resort following your recent stay. I would be delighted to welcome you again and do not hesitate to let me know when you will plan to come back to the Sheraton Club des Pins Resort Best regards Chanez Tolba Brand Compliance Manager More 

Dubai
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 12, 2014

The hotel was a bit far from city, I really liked the bed Specialty when you're taking advantage of jet lag and get your self extra 2 hours of sleep. Breakfast was standard, not luxury but worked fine with me, the staff were super kind and friendly and the view was truly relaxing. Lunch open buffet was not my favorite,... More 

Was this review helpful? Yes 1
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Sherif K, Thank you very much for sharing your feedback following your recent stay at The Sheraton Club des Pins Resort. We are delighted to read that your stay was overall an enjoyable experience , despite your disappointment with regards to the food options and quality. We hope we will have another opportunity to welcome you and show you... More 

Istanbul, Turkey
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 17, 2014

I have been there for 10 days. End to end it was a good experience for me. Of course there were things that i didnt like but overall, it was okay. Staff is helpful and food is good. You should go Tasilli for dinner :)

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Eren H, I sincerely thank you for taking the time to share your comments on Tripadvisor regarding your stay at the Sheraton Club des Pins Resort. I am delighted to read that you enjoyed your stay at the hotel, specially the Tassili restaurant. Please be assured that I will pass on your kind words to the team! Looking forward... More 

Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2014

Stayed on a Sunday night. The place was quiet, it took lot of time for checking in. The front desk staff was friendly and nice. The food in the restaurant was good. but no free internet. in the morning had fantastc sea view from the breakfast area.

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Christopher s, Thank you for your nice review further to your recent stay at Sheraton Club des Pins Resort. I am delighted to hear that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind words to the team! However, please be informed that the hotel does offer free internet in all... More 

Estoril, Portugal
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 13, 2014

The worst Sheraton i have ever seen. The service is too bad to be truth. I mean, i will not detail because i stay there almost every week, not because i like it, but because in Algiers you dont have too many options and the hotels are always overbooked. Its like...just choose an area of service and i have something... More 

Was this review helpful? Yes 5
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear RDMarques, Thank you for your feedback and for taking the time to post your comments on TripAdvisor. We regret to learn that we unfortunately could not meet your expectations. We sincerely apologize for the inconveniences which you experienced during your last stay with us; these occurrences definitely do not reflect the usual standards you are to expect from a... More 

Dushanbe, Tajikistan
Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 9, 2014

The place is under renovation and it needs it. Air conditioning is insufficient. Internet connectivity is intermittent. Decor is dated. The elevators get stuck 1/3 of the time you use them. Hot water takes very long to come out in the shower. All this will be fixed with renovation, one would hope. But what cannot be fixed with renovation but... More 

Was this review helpful? Yes
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear ClubWorldTraveller, Thank you for providing us with your feedback following your recent stay at Sheraton Club des Pins Resort. Indeed we are doing our best to complete the renovation as fast as possible to bring you the comfort you are expecting from us. I was concerned to learn about your disappointing elements with regards to your experience which fell... More 

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Additional Information about Sheraton Club des Pins Resort

Address: Boite Postal 62, Staoueli 16101, Algeria
Phone Number:
Location: Algeria > Tipasa Province > Staoueli
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli

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