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Sheraton Club des Pins Resort

5.0 of 5 Boite Postal 62, Staoueli 16101, Algeria
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Sheraton Club des Pins Resort
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Sheraton Club des Pins Resort
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203 reviews from our community

Traveler rating
    39
    65
    41
    31
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • All months
    (203)
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    (35)
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    (73)
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    (48)
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    (47)
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1 review
4 of 5 stars NEW

Very Good hotel. Very nice site. Excellent food and restaurant service. Nice rooms. But Internet connection veey unpredictable. Very good gym and press kiosk. Plus a bank branch and a travel agency and a hairdresser.

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Cairo, Egypt
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a total for 20 consecutive nights, in 3 different rooms. Briefly, the hotel is deserving to its 5 stars status, just barely. A lot of the hotel facilities needs renovation, which they are working on in the west wing currently, and has caused access from my room in the west wing to hotel facilities very difficult because you... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Hazem E, Thank you for your detailed report on your stay with us . it is always great to have feedback from all our guests. I really appreciate your positive comments on the hotel view, the rooms as well as the friendly staff. I do regret that you did not enjoy some parts of your stay with us. I... More 

West Midlands
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is where i normally stay in Algiers. On this trip i checked in late in the evening and was told that i had booked a smoking room - i don't smoke at all!! No other rooms were available so i had no choice. The hotel is getting on a bit now and it's age is showing in parts. The... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Rich_ Sue_ UK, Thank you very much for sharing with us and other travelers your recent experience at the Sheraton Club des Pins Resort. I was surprised to read your comments about the Club Lounge because yes we have planned to renovate this area but due to some reasons beyond our control the works did not start yet, the... More 

Chatham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 15, 2015

This hotel is said to be the best in Algeria, but for me there were to many liitle things that spoilt this hotel. The hotel had major renovations going on during my stay, I appreciate that this has to happen and there is bound to be some disruption, but it just seemed confused, so much so that on one day... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Steved-1961, Thank you for sharing your impressions of your recent stay at the Sheraton Club des Pins Resort. We are pleased to announce you that the renovation of the Main Lobby and Brasserie has been completed. Hope you will have the opportunity to enjoy our newly renovated Lobby and Brasserie restaurant. Please be informed that the Club Lounge is... More 

1 review
1 of 5 stars Reviewed January 2, 2015

We had been guests in this hotel since 2006 . Until now , it was better in the past rooms were luxurious and clean . The service was great minibar used to be free . Pool was accessed by both guests and everyone who pays around 50$ . Now pool is only available for room guests and for members of... More 

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Travelers are raving about these Staoueli hotels

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 28, 2014

I am not going to write a long review for this one. The biggest issue I had was whether it got 2 or 3 in the rating. It was a close run thing, but an internet engineer coming to my room after midnight got the extra star. So....I think everyone was asking.......who goes to a Resort hotel in Algeria? Well... More 

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London
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 27, 2014

I heard that there are not many decent hotels in Algiers so you might have to stay in this one and lack of choice is the only reason I see to stay there. Here is why: - rooms are not cleaned thoroughly - you can find e.g. hair and dirty toilets, - service is bad - my reservation was for... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Giulia_London, Thank you for sharing your comments. We are disappointed to hear of your experience, and will be following up with the appropriate departments to discuss your feedback. Indeed, the non smoking rooms were not available during the period of your stay due to the high occupancy of the hotel and in order to avoid this kind of situation... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 26, 2014

I've been at Sheraton Club des Pins for business reasons, two periods of one week each. I actually don't think this is a real 5 stars hotel. The rooms are big and comfortable but the cleanliness and the quality of services is not the one you expect from this hotels. At dinner I appreciated the Italian restaurant very much.

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Mario C, Many thanks for staying with us and for sharing your experience with us on Tripadvisor after your recent stay. I am pleased to read that you appreciated our rooms and our italian restaurant and sorry that you rated your overall stay as average and apparently, your main source of dissatisfaction was about the service and the cleanliness... More 

Graz, Austria
Top Contributor
274 reviews 274 reviews
59 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stayed here for 3 nights in December. The rooms are comfortable and beds are soft. The rooms are cleaned to a high level every day. The buffet dinner is the same every day and gets boring the 5th time. The conference centre is really well laid out. Recommended both for holiday and business

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Sarsonuk, Thank you for this nice review. I was delighted to read that our services met your expectations. We strive our efforts to make our guests a nice and memorable experience. On another side I have taken good note of your comments about the food and will discuss it with our Executive Chef. Looking forward to welcome you back... More 

LONDON
Top Contributor
91 reviews 91 reviews
79 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed November 21, 2014

I stayed in 5060, the WARDA suite, which occupies a whole floor. An excellent very large suite, but...poor services: When I checked in, the various rooms were infested with flies and mots. The operator neither the guest services answered the phone for a full 10 minutes ! The reply was: " We are very busy ". Considering that I paid... More 

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear London Wolfeee, Thank you for taking the time to review your stay at the Sheraton Club des Pins Resort and we are sorry if we delivered less than expected. We have acknowledged all your remarks and we will definitely take corrective actions on the points you have mentioned, especially regarding the way how our associates responded to you requests.... More 

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Additional Information about Sheraton Club des Pins Resort

Address: Boite Postal 62, Staoueli 16101, Algeria
Phone Number:
Location: Algeria > Tipasa Province > Staoueli
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli

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