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Sheraton Club des Pins Resort

5.0 of 5 Boite Postal 62, Staoueli 16101, Algeria
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Sheraton Club des Pins Resort
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Sheraton Club des Pins Resort
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186 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (35)
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LONDON
Top Contributor
79 reviews 79 reviews
69 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed in 5060, the WARDA suite, which occupies a whole floor. An excellent very large suite, but...poor services: When I checked in, the various rooms were infested with flies and mots. The operator neither the guest services answered the phone for a full 10 minutes ! The reply was: " We are very busy ". Considering that I paid... More

Was this review helpful? Yes
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear London Wolfeee, Thank you for taking the time to review your stay at the Sheraton Club des Pins Resort and we are sorry if we delivered less than expected. We have acknowledged all your remarks and we will definitely take corrective actions on the points you have mentioned, especially regarding the way how our associates responded to you requests.... More

Pittsburgh, Pennsylvania
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton was a very comfortable stay. 30-40 drive from airports. Nicely manicured grounds. Security on site. Club level rooms were large, clean and nice size TV. ( 3-4 English channels ). Nice workout facility. Excellent restaurants on property. No need to leave hotel grounds. Staff was very helpful and accommodating. Overall, Surprisingly nice stay.

Was this review helpful? Yes
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear G650traveler, Thank you for reviewing positively the Sheraton Club des Pins Resort following your recent stay. I would be delighted to welcome you again and do not hesitate to let me know when you will plan to come back to the Sheraton Club des Pins Resort Best regards Chanez Tolba Brand Compliance Manager More

Dubai
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was a bit far from city, I really liked the bed Specialty when you're taking advantage of jet lag and get your self extra 2 hours of sleep. Breakfast was standard, not luxury but worked fine with me, the staff were super kind and friendly and the view was truly relaxing. Lunch open buffet was not my favorite,... More

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Sherif K, Thank you very much for sharing your feedback following your recent stay at The Sheraton Club des Pins Resort. We are delighted to read that your stay was overall an enjoyable experience , despite your disappointment with regards to the food options and quality. We hope we will have another opportunity to welcome you and show you... More

Istanbul, Turkey
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2014

I have been there for 10 days. End to end it was a good experience for me. Of course there were things that i didnt like but overall, it was okay. Staff is helpful and food is good. You should go Tasilli for dinner :)

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Eren H, I sincerely thank you for taking the time to share your comments on Tripadvisor regarding your stay at the Sheraton Club des Pins Resort. I am delighted to read that you enjoyed your stay at the hotel, specially the Tassili restaurant. Please be assured that I will pass on your kind words to the team! Looking forward... More

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2014

Stayed on a Sunday night. The place was quiet, it took lot of time for checking in. The front desk staff was friendly and nice. The food in the restaurant was good. but no free internet. in the morning had fantastc sea view from the breakfast area.

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Christopher s, Thank you for your nice review further to your recent stay at Sheraton Club des Pins Resort. I am delighted to hear that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind words to the team! However, please be informed that the hotel does offer free internet in all... More

Estoril, Portugal
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 13, 2014

The worst Sheraton i have ever seen. The service is too bad to be truth. I mean, i will not detail because i stay there almost every week, not because i like it, but because in Algiers you dont have too many options and the hotels are always overbooked. Its like...just choose an area of service and i have something... More

Was this review helpful? Yes 5
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear RDMarques, Thank you for your feedback and for taking the time to post your comments on TripAdvisor. We regret to learn that we unfortunately could not meet your expectations. We sincerely apologize for the inconveniences which you experienced during your last stay with us; these occurrences definitely do not reflect the usual standards you are to expect from a... More

Dushanbe, Tajikistan
Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 9, 2014

The place is under renovation and it needs it. Air conditioning is insufficient. Internet connectivity is intermittent. Decor is dated. The elevators get stuck 1/3 of the time you use them. Hot water takes very long to come out in the shower. All this will be fixed with renovation, one would hope. But what cannot be fixed with renovation but... More

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hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear ClubWorldTraveller, Thank you for providing us with your feedback following your recent stay at Sheraton Club des Pins Resort. Indeed we are doing our best to complete the renovation as fast as possible to bring you the comfort you are expecting from us. I was concerned to learn about your disappointing elements with regards to your experience which fell... More

2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 25, 2014 via mobile

The hotel is nice with great sea views, however the service is absolutely terrible. We had dinner at the seafood restaurant by the beach, food took ages to be served. Main portions were way too small. No one even bothered to clear the table nor check up on us. The following day I ordered a meal from room service at... More

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Manama, Bahrain
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 12, 2014

As I was in a business trip, the location was far from business center and takes time to go and come with the traffic in Algeria. Some of the rooms have been renewed and its conditions are good. The gym facility is old but Ok in general. I usually visit this hotel during December which is winter but I feel... More

Was this review helpful? Yes 1
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear Mtaheri, Thank you for your comments posted on TripAdvisor. We are pleased to read that you had in general a pleasant stay at the Sheraton Club des Pins Resort. As part of our continuous efforts to provide you with a better comfort, we are pleased to inform you that we will start the Sheraton Fitness renovation soon. With regards... More

Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 23, 2014

The hotel is about 30 to 45 minutes away from the airport, depending on traffic. Check-in was effortless and staff were friendly and smiling. There was no problem getting to the room and bags were delivered to us by very helpful concierge staff, everybody seemed that they want to help, despite the language barriers as English is not well spoken... More

Was this review helpful? Yes
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review

Dear spectra7, We sincerely thank you for taking the time to share your detailed review of our hotel. You enjoyed your stay and this is nice to feel it in your feedback. Thank you for sharing your nice comments with us and for your support. Your nice and motivating words have been shared with the concerned. We are conscious that... More

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Additional Information about Sheraton Club des Pins Resort

Address: Boite Postal 62, Staoueli 16101, Algeria
Phone Number:
Location: Algeria > Tipasa Province > Staoueli
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
Reservation Options:
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli

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