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All 94 Penang Island hotels

Copthorne Orchid Hotel Penang

3.0 of 5 Hotel   |   Tanjung Bungah | Penang, Penang Island 11200, Malaysia
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Copthorne Orchid Hotel Penang
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Ranked #47 of 94 hotels in Penang Island
A recent review
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381 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Been here for 3 days 2 nights. Upon check in, bath tub and room aircond was failure. Keep ask us changing room. When ask them to delivering water bottle took another 30 minutes for delivery. Will never back to this place anymore.

Was this review helpful? Yes 1
Saintfield, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I love Malaysia and Penang as a holiday destination which I have done when I hit 34, 40 and now 50! I stayed in Copthorne Orchid 10 years ago and because I enjoyed it so much - I came back. I was allocated a room in the main hotel rather than the Terraced accommodation, where I stayed the last time.... More

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hi, This is my second time check in to this hotel because i always arrange for group marathon for my company. While staying here, i've got lots of complaint from other runner mentioned about having an old furniture in their rooms. As for me, other than that, this hotel is totally perfect with good service , and beautiful sea scenery... More

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Went here for a vacation with my friends. We took two room. My friend sprained her ankle when we're walking in the town. She can barely walk. So she decided to call the hotel management whether they have a wheelchair or not, the do have it and the staff who brought the wheelchair was friendly. We love the view, the... More

Was this review helpful? Yes
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to post your views on your recent stay with us. We are glad that we could be of assistance to your friend. Our guests’ comfort is our main priority. We hope you friend is recovering well now. Looking forward to welcoming you and friends back to Copthorne Orchid... More

kl
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

friendly receptionist and staff, nice lobby, easy and fast check in and check out (book through agoda.com)...took a seaview room,have a very big and seaviewing balcony,this hotel is really value formoney.. will definitely recommend to others

Was this review helpful? Yes 1
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you very much for taking the time to share your experience with other Tripadvisor visitors on your recent stay with us. We are delighted that you have enjoyed your stay . I will most certainly convey your kind compliments to my colleagues. Looking forward to welcoming you back again soon. More

Singapore
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel can do a bit of sprucing up. Overall room is alright but hotel and furniture outdated. since we had lots of activities, we slept through the night peacefully. I like the shuttle service that gets us to town as there are many food places and shop, we enjoy just walking around as this is a quick weekend gateway,... More

Was this review helpful? Yes 1
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to post your review on your recent stay with us. We are happy to note that you had enjoyed our free shuttle service to the City and Batu Ferringhi Night market. Admittedly our some of our room furniture are a bit dated but plans are on the drawing... More

Portsmouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After spending a couple of months at the Copthorne on an extended winter holiday(not planned), I can say that the place really grew on me. Although the decor is a little old and the bathrooms could do with a little bit of TLC, it really was not that bad. I can honestly say that I slept there like a baby.... More

Was this review helpful? Yes 2
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Penang. Thank you very much Neal for taking the time to pen your comments on your recent stay with us. Your comments on our “tired” décor have duly noted. The room décor has developed aches and pains due to old age. However please be reassured that plans are on the board to revive the condition of our rooms.... More

Kuala Lumpur, Malaysia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Love the lobby, looks like 5 star hotel lobby so peaceful and clean. Fast check in and check out. Good Service for room service and all. Love "Nasi Goreng Ibunda" Even old furniture, still worth it for my money. Have a private beach for hotel guest.

Was this review helpful? Yes 4
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang Thank you very much for your lovely review on your recent stay with us. We are delighted that you have enjoyed your stay with us. It is a great pleasure to receive such wonderful compliments. I will definitely pass on your good comments to my colleagues. Looking forward to the opportunity to welcom you... More

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 11, 2014

My family and I arrived at the hotel around 10pm. When we approach front desk for check in for our room, I noticed that there's a lady standing at the reception however the staff was ignoring her. Then we proceed with our check in and the lady was asking for he room rate tonight however every staff at the reception... More

Was this review helpful? Yes 2
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang Thank you for taking your time to post your review on your recent stay with us. Our Front office Manager have been informed about your check in and the lady who was kept waiting. We will be conducting an investigation into this incident. Best regards More

KL
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2014

Booked this hotel mainly because of the price compared to the other nearby hotels. Stayed 1 night. Room is dated and poorly maintained. 'High speed internet' turned out to be slowest ever. Room is quite cramped with an extra bed inside. The real gem of this place are really the staff. Friendly and helpful. Thank you for changing our room... More

Was this review helpful? Yes 1
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang Thank you for taking the time to pen your reviews on your recent stay with us. Your comments on speed of internet duly noted with instructions to our IT Support Manager to looking into this issue immediately. Admittedly some of our room furniture are dated, however, plans to “upgrade” room are already on the... More

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Additional Information about Copthorne Orchid Hotel Penang

Also Known As:
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Malaysia
Address: Tanjung Bungah | Penang, Penang Island 11200, Malaysia
Location: Malaysia > Penang > Penang Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Penang Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copthorne Orchid Hotel Penang 3*
Reservation Options:
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