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All 96 Penang Island hotels

Copthorne Orchid Hotel Penang

3.0 of 5 Hotel   |   Tanjung Bungah | Penang, Penang Island 11200, Malaysia
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Ranked #51 of 96 Hotels in Penang Island
A recent review
4 of 5 stars reviewed 2 weeks ago
Marty552014 Perth, Australia
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429 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Singapore, Singapore
Top Contributor
81 reviews 81 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It was awful. It's time to demolish this place. Advertised "hotel by the beach" is a simple lie - there is no usable beach but rather a coastline. "Refreshing pool" is dirty, staff is indifferent, prices are high and the service is non existent. Has nothing to do with the usually good experience at Millennium Hotels. Just don't stay here... More

Was this review helpful? Yes 4
Perth, Australia
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having been here many times before. It is like coming home. Yes it is getting old, but the staff are so friendly, and the lobby as you walk in is just great. I have never stayed in the tower block. Only the lower rooms near the beach. The rooms are huge with a balcony and great view. The plumbing is... More

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Brisbane, Australia
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there in March 2014 and had a great stay , old style ,plush furnishings and one of the best breakfasts we have had on our trips to Asia ! Our room had a great ocean view & it was roomy with a good size bathroom. We enjoyed the location as there are plenty of restaurants & outdoor eateries close... More

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Auckland, New Zealand
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is definitely not up to the Copthrone standard, it's very old and yet it's ok for the price you have paid. Staff were not so bad and the breakfast was pretty average. But again what you pay is what you get. Don't expect a flash 4 star Copthorne Hotel! There are hawker stalls just around the corner from the... More

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17 reviews 17 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The bathroom of the room I stayed in leaked and the toilet didn't flush. There was an extremely noisy guest who was banging all night. The breakfast buffet was below average. The private "beach" is but a strip of dirty grey sand. The only redeeming thing is the view. I would not stay again.

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Doha, Qatar
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The first question that came in mind was "is this really a 4-star hotel?", it's really a terrible. starting with the facilities, everything is old and outdated, and we can say "everything has been abused", the bathroom was absolutely bad. The breakfast buffet was just as bad as the rooms. Don't go for this hotel unless you have no other... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived on Friday, was greeted by one of the guy staff. Before I alight, he was already waiting to take my luggage out from the trunk. He then took my luggage and guided me to the receptionist. Waited at the receptionist area while we checked in and handed us some maps and places of attractions. Needed to pay additional 6... More

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1 review
2 of 5 stars Reviewed 3 weeks ago

The shower control was totally unusable. The hotel management needed to repair the shower control in the middle of night. Equally worst were the bathroom facility and bedding. There wasn't toothbrush and toothpaste available, and the blanket was too thin for a room which air con function was not user friendly. The consolation was the bell boy was pretty friendly.

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Durham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The main concern with this hotel is the incredibly rude Malay receptionist. I think she's forgotten that her only role is customer service, which entails being helpful. However, she was quite simply awful and lets the entire hotel down. The hotel itself is in desperate need of either a) pulling down and rebuilding or b) a complete overhaul. The rooms... More

Was this review helpful? Yes 2
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly step into this hotel, the bellman was friendly with greeting but not the reception staff. The room was very old furniture need some renovation. No newspaper provide. The good comments about this hotel was lovely private small beach area. Walking distance less 10mins to the convenience store example 7 Eleven, Pizza Hut. If you looking for night market just... More

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Additional Information about Copthorne Orchid Hotel Penang

Address: Tanjung Bungah | Penang, Penang Island 11200, Malaysia
Location: Malaysia > Penang > Penang Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copthorne Orchid Hotel Penang 3*
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Also Known As:
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Malaysia

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Hotel & grounds (44)
Pool/beach area (26)
Room/suite (67)
Bathroom (10)
View from room (37)
Dining (9)
Business center/function rooms (3)
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Pool/beach area (6)
Dining (3)
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