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All 94 Penang Island hotels

Copthorne Orchid Hotel Penang

3.0 of 5 Hotel   |   Tanjung Bungah | Penang, Penang Island 11200, Malaysia
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Copthorne Orchid Hotel Penang
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Ranked #45 of 94 hotels in Penang Island
A recent review
4 of 5 stars reviewed 5 days ago
Fishyu1012 Singapore, Singapore
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407 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is very old. Staff are friendly but not so 'pro-active'. Remembered I was carrying few very heavy luggage out from the car park heading to the reception (please note that there is no lift from the basement car park to hotel, you need to walk and use staircse), the concierge was sitting at a corder and chit-chatting, when... More

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2 of 5 stars Reviewed 3 days ago NEW

Hotel is rundown. Needs a paint and New carpets. The works. Room is missing a safety deposite. Pool is ok. Breakfast is expensive and not up to standard. I found the place not value for money however most of the hotels on Penang looked even more expensive. I would rate it between 2 and 3 dots on tripadvisor. Staff is... More

Was this review helpful? Yes 1
Tanah Rata
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Hotel that needs renovation and better housekeeping. Also in need of more professional management. people at the front lobby are super friendly and truly helpful, but management lacks in professionalism when dealing with a complaint and denies responsibility (Usual thing in Malaysia). Environment is not nice because of a lot of construction going on around the building. beach is disgusting.... More

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Singapore, Singapore
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel definitely doesn't look as grand and nice as the Copthornes in other countries, but that does not affect the customer service. Staff were very polite and professional, and always greeted us with a smile and were patient with our enquiries. That was pretty much the highlight of the stay. The room: it is generally clean...but age will definitely... More

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Singapore, Singapore
Top Contributor
77 reviews 77 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I spent one night in this hotel. While it has an OK location (beach access, some restaurants across the street, in between Gurney Drive and Batu Ferringhi), the building is old and looks old too. But it is sufficient to meet the needs of a regular traveller. And most importantly it is clean and well-maintained. It has shuttle bus to... More

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Sydney, Australia
Top Contributor
82 reviews 82 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

well back again and stayed over 5 weeks again in the same room terrace wing.the plumbing worked well and the view just what you want to wake up to each morning.the housekeeping excelling themselves.the assistance from the front desk is first class as it has been over the years.we loved the peaceful time at the pool as it was the... More

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Manchester, United Kingdom
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel should better train their staff! The receptionist was talking to their colleague whilst serving us instead of engaging with us. Considering this is our first encounter with the staff at the hotel, it would be advisable to train their staff to pay attention on impressing the guests or at least acknowledging the guest instead of having a 'chat'... More

Was this review helpful? Yes 1
Rotterdam, The Netherlands
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a great stay here in january 2014. Roomprice a night was just below 175 RM (without breakfast). Very friendly staff and good service overall. The room (with fridge) was large, clean, with 2 queensize beds and a nice balcony with oceanview. Downstairs is a little shop and some oldschool arcade games. Outside a big pool, kiddy pool, plenty... More

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Kuala Lumpur, Malaysia
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First of all I will begin by saying that this is not your 3 or 4 star hotel that you may be used to in Europe or America. There is no electronic key to let you in the room, there is no ikea style furniture, no room service at ungodly hours. What you do get is a feeling of staying... More

Was this review helpful? Yes 1
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We travelled in June 2014 as a couple and stayed in Copthorne Orchid for 1 night. The hotel is good and staff is hospitable. All their rooms have a partial sea view and that was awesome. The buffet breakfast was also good. There is part in near the pool which gives you a direct view of the sea. Its amazing.... More

Was this review helpful? Yes 1
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Additional Information about Copthorne Orchid Hotel Penang

Address: Tanjung Bungah | Penang, Penang Island 11200, Malaysia
Location: Malaysia > Penang > Penang Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copthorne Orchid Hotel Penang 3*
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Also Known As:
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Malaysia

267 photos of this hotel

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Hotel & grounds (42)
Room/suite (66)
View from room (37)
Dining (9)
Pool/beach area (25)
Bathroom (9)
Other (48)

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Pool/beach area (6)
Dining (3)
Room/suite (6)
Hotel & grounds (6)
Other (11)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Penang Island #12 On the Beach Hotel in Penang Island
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