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All 105 Penang Island hotels

Copthorne Orchid Hotel Penang

3.0 of 5 Hotel   |   Tanjung Bungah | Penang, Penang Island 11200, Malaysia
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Copthorne Orchid Hotel Penang
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Ranked #61 of 105 Hotels in Penang Island
A recent review
4 of 5 stars reviewed 2 days ago
CrystalNg Singapore
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472 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is our first stay at this part of Penang - Tanjung Bunga, and given the price of the room we didn't come with high expectation. Overall we were happy and appreciate the friendly staff for their effort in making our stay a pleasant one. The check in was swift, room is clean and tidied although furniture look a bit... More 

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Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I enjoyed staying in this hotel , I was satisfy of every thing, Staff were excellent as was room service, free internet, beauiful places to seat beside the pool to enjoy the ocean, great break fast, fluent english talk of reservation.and it's near bus station I recomend staying in this hotel , and if I go for another time surely... More 

Was this review helpful? Yes
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to pen your comments on your recent stay with us. We are very happy to note that you have had a pleasant stay with us. We look forward to welcoming you back to Copthorne Orchid Hotel Penang. Regards More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I saty with frineds in dec2014 hotel reception not good staff attitude not good old style rooms toilets leakig water please i suggest travlers to see rom before book and espicaly toilets need renovation some how its normal hotel its far from main city

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I saty durning december with frineds hotel is nice and location was awsome but still need to makeover and staff also not well manners rooms have same old 80s smell and staff i suggest travles to check room before check in espcialy toilets becuse when i saty in hotel we found toilet hot water valve not work and it wi... More 

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Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings Thank you for taking the time to send in your review on your recent stay with us. Your comments on our staff and condition of room duly noted. We have instructed the relevant Head of Departments to look into the issues mentioned. Rest assured, we are committed to reviewing and improving our products and services. Best regards More 

Bangalore
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed with family for 2 days in penang in Nov 2013. Hotel must have been good during its days..but we get the rustic feel and it definitely would do good with a makeover Pros: Free shuttle to nearby locations like batu ferrangi/ night markets ( pickup & drop) clean pool clean but small private beach good buffet freindly staff... More 

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Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang Thank you for taking the time to send in your comments on your recent stay with us. We note with pleasure your positive comments on our hotel location, pool, beach and staff. We have also taken special note on the negative comments. Our hotel have been earmarked for upgrading/renovation. We look forward to your... More 

Gold Coast
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the copthorne in early January 2015. We were happy with the service but the room left us disappointed. It needs a big face lift, the bathroom felt unclean and the bed was like concrete. The positives- beautiful pool, nice simple breakfast included, free shuttle bus each night into Batu ferrengi and private beach. If they could spend... More 

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Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for sending in your comments on your recent stay with us. Your comments have been duly noted. The hotel have been earmarked for renovation/refurbishing in the near future. We hope to welcome you back to Copthorne Orchid Hotel Penang soon. Best regards More 

Geelong Bellarine, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is old and needs a good clean. Staff are on the whole friendly, the rooms are large (beds really uncomfortable), the pool is quite nice but chockers with kids. Good position. Near a bus stop. Free shuttle to markets. Opposite a 7/11, bakery and food markets

Was this review helpful? Yes
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your comments on your recent stay with us. Your comments have been duly ntoed. Housekeeping dept have been informed to be more attentive. We look forward to welcoming you back to Copthorne Orchid Hotel Penang More 

Huddersfield, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights, during our stay we found the staff to be very courteous and enjoyed the buffet breakfast. Unfortunately that's where the positives end. The hotel is very old fashioned and in need of a major face lift, as a budget option it would be acceptable but it is way overpriced in its current condition. We... More 

Was this review helpful? Yes
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Thank you for sending in your comments on your recent stay with us. Your comments on our hotel has been duly noted. Yes, the hotel has already been earmarked for renovation/refurbishment in the near future. Our staff is the Gem of the hotel. We will pass your positive comments on our staff and breakfast to personnel concerned. I am sure... More 

Singapore, Singapore
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

My husband and daughter and I stayed here for two nights during the holidays . We had booked for a week but after two nights we had had enoghgh of this squalid place and we decided to drive home and cut our holiday short. Every where is DIRTy the chairs in the restrant looked if people had had a bathroom... More 

Was this review helpful? Yes 1
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Thank you for taking the time to send in your feedback on your recent stay with us. We are sorry to note that we have not lived up to your expectations. We do have a good number of regular and long-stay guests who liked our property and environment. Your comments have been duly noted. We will incorporate them in our... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

I stayed 5 days at the hotel. First, I got a room which was smelly and dirty, very old fashioned. When I asked for another room they gave me a much better one, otherwise I don't think I would have stayed in the hotel. Time stopped there, but the staff was friendly (not all of them) the pool was clean.... More 

Was this review helpful? Yes
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Thank you for taking the time to send in your comments on your recent stay with us. Your comments on the condition of the room have been duly noted. We also appreciate you comments on our staff, pool and location. We look forward to welcoming you back to Copthorne Orchid Hotel Penang. Best regards More 

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Additional Information about Copthorne Orchid Hotel Penang

Address: Tanjung Bungah | Penang, Penang Island 11200, Malaysia
Location: Malaysia > Penang > Penang Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copthorne Orchid Hotel Penang 3*
Number of rooms: 318
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Also Known As:
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Malaysia
Hotel Style:
#13 On the Beach Hotel in Penang Island
#14 Spa Hotel in Penang Island

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