We went there as friends. Stayed in 4 separate rooms. The staff were very friendly and the service was quick (when i asked for a hair dryer it came right away). The room is not amazing but we didn't pay that much so we were not expecting 5-star. The bed was clean and the WiFi was pretty good from all... More

Based my experience staying in this horrible hotel for 2 nights for a business trip. When I arrived, the front desk seems friendly so I thought this hotel should be pretty ok. I was told that my room was situated on the other block which was almost a mile away and have to park at the basement. Ok. I did... More

I was quite surprised to see all the bad reviews of this hotel, had I read all the reviews before I went, I would certainly wouldn't have stayed here. Anyway, this was a business trip and been per arranged by my office earlier. I actually quite liked staying here. Maybe cos I had the choice to stay at the old... More

I'm ready to let go all the nitbit flaws about this hotel, as it was generally okay. But we wanted to have a yoga/dance workout in the 'gym' at about 10.30am (which btw had no equipment at all - only an empty space) - and they told us they only open at 12noon. The hotel management had to check with... More

Stay in this hotel last Friday as my wife was in Penang for business trip... First of all, the staff are not friendly when I'm trying to ask for directions to the rooms as my wife checked into the hotel 1 day earlier and it is already 12am... No proper signage around the hotel as I was walking around to... More

Apart from the location, i wont come to this hotel again. Service was slow and poor. The room was just OK with basic amenities. Staff not really friendly and helpful. They need to be send to training.

Went the for business.. Good :- 1. The cafe look nice 2. The function room very nice. 3. Business centre very nice. 4. The young malay guy wear vest in cafe very helpful. Bad :- 1. The bed sheet dirty 2. TV reception very bad. 3. They change event venue without prior notice 4. Sales person (AFIQ) did not even... More

pros location, can get foods easily. cons 1. car park is like taking rollercoaster to the lever 5 or 6. 2. all facilities are very old, use to be the same as 10 years back and many time I check in and found they are not working. 3. TV receptions are very very bad, complain to them seems they don't... More

The facilities and services here are terrible, the TV reception is blur, water from hot shower not hot at all, no hair dryer, toilet seat crack, sound from next room can be heard loudly, etc The receptionists do not understand English well because they are foreign workers, tend to misunderstand what you say The housekeeping wakes you up early morning... More