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All 97 Penang Island hotels

Hotel Continental

3.0 of 5 Hotel   |   5 Penang Rd., Penang Island 10000, Malaysia
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Hotel Continental
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Ranked #48 of 97 Hotels in Penang Island
A recent review
4 of 5 stars reviewed 1 week ago
Sudharsan K Trichy
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114 reviews from our community

Traveler rating
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    53
    35
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Puchong, Selangor, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Friend and I booked a twin sharing bed via online. When we reached the hotel, I had to wait very long even though there is only 1 person ahead of me. While waited i realised none of the staffs answered the ringing phone. Staff was not friendly or pleasant at all. The room was clean and nice but when we... More

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Trichy
1 review
4 of 5 stars Reviewed 1 week ago

Nice stay and Warming welcome at reception. The Hotel charges you 100 RM as refundable deposit. For 4 pax there were only 2 coffee mugs kept, we demanded more cups and tea bags. This has to be done by the hotel w.o demanding. Pool is small and of 1.5m depth, you can see nice view of Penang Bridge from pool.... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I will not ever come back to stay in this hotel anymore.Initially I choose this hotel due to want to try others hotel but it is very disappointing.I would rather stay in other hotel nearby such as Bayview Hotel or Hotel Malaysia. I booked 2 superior rooms,but the room difference is too much.1 room is much smaller and without bathtub,the... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at Hotel Continental with my family (2 adults 2 kids). First of all we found check in/out to be quite slow. We entered the room and were quite impressed. Some of the decor was a bit old but everything else was ok. The beds were a bit hard. Most nights we had neighbours watching Soccer so they were... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Kettle leaking, mini bar not working, cold shower even though we ran the hot tap for few minutes (without turning on the cold tap). Inconvenient for ladies without hair dryer & iron. Very noisy. No soundproof. Can even hear next room peeing. No newspaper if booked thru Agoda (mine was thru travel agent??) and even ask for hotel payment when... More

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London
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 19, 2014 via mobile

This is our business trip and stayed here for a few days last month.The check- in process was satisfactorily fast although it has 200+ rooms. Although we arrived at 12:00 noon, we were already allowed to go to our booked room on 10+ floor. The reception staff members are helpful and friendly, especially on locations of attractions and different cuisines... More

Was this review helpful? Yes 2
Brisbane, Australia
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 17, 2014

The Continental saved us when the hotel we had booked months previously had inexplicably cancelled our booking. As it was a long weekend things looked bleak. We got their last room which was huge with great views in two directions. Kingsized bed very comfortable. Staff very pleasant and capable. Location is good. Hotel is getting old but is real good... More

Was this review helpful? Yes 5
London
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 31, 2014

We stayed here for a few days in late June this year on Business.The check-in process was quick and the receptionists were helpful and friendly in advising on variouis hot spots and attractions. The double bedroom assigned was good ad the bed is of King size. Beautiful view from the room window as we got the city view and part... More

Was this review helpful? Yes 6
Perth
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 24, 2014

PROS Location was fantastic, right in the heart of the main attractions and great restaurants nearby (Red Garden, Jaya etc). The staff tried hard to deliver good service. Cheap CONS The Hotel itself is old and in disrepair. We had plenty of insects in our rooms every night. All the plumbing went through a cupboard in the room that looks... More

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Melbourne, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 24, 2014

Great location, but rooms need to be updated. We requested non smoking rooms, which obviously had been smoking rooms, with a lot of deodoriser to disguise the smell. We didn't get adjoining rooms, but they were next door to each other. Nice views over the water and prefect location for exploring Georgetown. We needed to pay for wifi in the... More

Was this review helpful? Yes 1
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Additional Information about Hotel Continental

Address: 5 Penang Rd., Penang Island 10000, Malaysia
Location: Malaysia > Penang > Penang Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Continental 3*
Number of rooms: 230
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Also Known As:
Continental Hotel Pulau Penang
Hotel Continental Penang, Malaysia

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