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Mercure Saint Lo

1 avenue de Briovere, 50000 Saint-Lo, France
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1 room 1 guest
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Mercure Saint Lo
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123 Reviews from our TripAdvisor Community

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Traveler rating
    13
    42
    44
    16
    8
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56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (24)
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    (19)
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London, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Positives :friendly staff (lots of helpful and dedicated people, they went out of their way for us again and again ), good lunch menu, nice location. Rooms are quite clean. Negatives: rooms are stuffy, very basic and how can anyone expect customers to have a decent stay in the summer without air conditioning?! Borders on neglect really! If visiting while... More 

Was this review helpful? Yes 1
Sabrina L, Gérant at Mercure Saint Lo, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Lo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Stockport, United Kingdom
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 14, 2015

An overnight stay here while on route. Comfortable and adequate. A little tired in presentation but clean and comfortable. Breakfast was an extra 14 euro - but plenty of choice and good quality. Poor sleep quality due to being near the road and motorbikes constantly racing up and down for most of the night

Was this review helpful? Yes
Sabrina L, Directeur général at Mercure Saint Lo, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Bognor Regis, United Kingdom
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed July 12, 2015

Arrived here booked in for 6 nights,left after 1.Room was small with no wardrobe shelf space, temp in room was 23 degrees,no way of cooling,and to crown it all room was right above very noisy restaurant which went on til 1 o clock in the morning.I even phoned hotel a week before requesting quiet rooms.!!!! I feel my money was... More 

Was this review helpful? Yes
Sabrina L, Directeur général at Mercure Saint Lo, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Lo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Travelers are raving about these Saint-Lo hotels

Northamptonshire, England
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 1, 2015

2 nights here because we knew it was centrally located. Parking good and easy to get to everywhere. Room was small no air con and it was 34 outside, I have never had such a hot night. we had a room on top floor facing road / station. It wasn't too noisy. Room was dated and tatty but there was... More 

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Sabrina L, Gérant at Mercure Saint Lo, responded to this review
Google Translation

Madame, Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant... More 

London, United Kingdom
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 1, 2015

Nice enough, if nothing special, rooms, but a very good location in the centre of town and with secure space for our bikes. Typical of the Mercure chain, nice and clean with good service. A good choice for cyclists travelling the Route de Manche.

Was this review helpful? Yes 1
Sabrina L, Gérant at Mercure Saint Lo, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans... More 

Alexandria, Virginia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 28, 2015

We have stayed in hotels across France from Paris & the Loire Valley to Brittany and Normandy including several Mercure properties; this was the first to leave me utterly disappointed. The location seemed ideal with our room overlooking the river. However with no air conditioning and all but the smallest window locked closed (the front desk staff did not have... More 

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Sabrina L, Gérant at Mercure Saint Lo, responded to this review
Google Translation

Madame, Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant... More 

Jersey City, New Jersey, United States
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 21, 2015

Originally, I didn't plan to stay here, but my car broke down so my rental car company put me up here. The room was extremely basic and somewhat small, but the location was great. It's right on the river, looking straight at the ramparts, near the shops and restaurants. Certainly not a five star hotel, but it has all the... More 

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Sabrina L, Gérant at Mercure Saint Lo, responded to this review
Google Translation

Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant votre... More 

Bellefonte, PA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 25, 2015

I stayed here three nights on a business trip to the Normandy Region. Friendly staff and beautiful location. The hotel is a bit dated inside and out but generally clean, although I did have to chase baby spiders out of my bed the first night. The wi-fi internet connection here was awful, even after paying extra for 'premium' access that... More 

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ALICE L, Directeur général at Mercure Saint Lo, responded to this review
Google Translation

Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant votre... More 

Antwerp, Belgium
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 5, 2014

When I arrived at the hotel in the centre of lovely Saint-Lo, my first thought was one of worries. The exterior of the building is not much inspiring. My room overlooked the river Vire and you have a nice view on the town's centre. With some interior changes, the rooms can be made bigger as they are today (big bed,... More 

Was this review helpful? Yes
ALICE L, Directeur général at Mercure Saint Lo, responded to this review

Dear Sir, Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one... More 

Dollar, United Kingdom
Level Contributor
100 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 26, 2014 via mobile

Great wee place to explore this region of France. Stayed here on business for a few days, great access to road system. Rooms vary, initially I was assigned a junior suite which was nice, but during an extension I was moved to a more standard room, which wasn't as appealingly. Restaurant can get busy, but a good menu selection. Car... More 

Was this review helpful? Yes
ALICE L, Directeur général at Mercure Saint Lo, responded to this review

Dear Sir, Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one... More 

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