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Hotel-Club Cosmos

Certificate of Excellence
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13 Rue de Metz, 88140 Contrexeville, France
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1 room 1 guest
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Hotel-Club Cosmos
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253 Reviews from our TripAdvisor Community

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Traveler rating
    73
    127
    37
    11
    5
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29
170
9
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (88)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (4)
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st davids, uk
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 21, 2015

It's obvious when you walk in the door of this hotel that the current owners are really trying to bring this grand old lady up to date. As ever my observations will have a slight bias to the mobility challenged like myself. If you are in a self propelled or even electric wheelchair without some strong assistants entry into this... More 

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La Direction M, Rooms Division Manager at Hotel-Club Cosmos, responded to this review

Dear Madam, Thank you for the time to share this glowing review with members of the TripAdvisor community. We are delighted to have you bring what you were entitled to expect during your stay. It was a real pleasure to bring you help and know that we are always at your disposal 24h/24 to assist you, inform you and give... More 

Amersfoort, The Netherlands
Level Contributor
130 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 16, 2015

On our way back home from the South of France we needed a stopover that would give us a nice place to relax and without a detour. And that is what we got! A spacious room overlooking the garden and swimming pool, terrace for drinks and dinner. Lots of friendly service. See the website for all the care you can... More 

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La Direction M, Room Manager at Hotel-Club Cosmos, responded to this review

Dear Sir, First of all we want to thank for having shared your review about your last stay in our etablishment. We have noticed the mentionned desagrement and know that we will strive to improve our customer service. We also plan to refresh our best institution to comply with our quality standards and live up to your expectations. We thank... More 

Rijswijk, The Netherlands
2 reviews
4 of 5 stars Reviewed May 20, 2015 via mobile

Hotel Cosmos is like a Spa castle from long ago, with the faded image of a luxurious past. It is in a very large building, spacious rooms and lots of facilities for keeping you fit and well. Diner quality was also high. What disappointed us was the wide variation in personnel: some were very friendly and helpful, others just did... More 

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La Direction M, Manager at Hotel-Club Cosmos, responded to this review

Dear Sir, First of all we want to thank for having shared your review about your last stay in our etablishment. We are glad that you are satisfied with our facilities and the quality of our restaurant. Know that we made the point with our teams to our customer service also lives up to your expectations. We will be very... More 

Brighton, United Kingdom
Level Contributor
72 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed December 23, 2014

What we liked: - The building. It was built at the beginning of the XX century to lodge the rich and famous, and was turned into a hospital during WWII for recovering German soldiers from the Eastern Front. With a little bit on a imagination, you can still hear the sound of the soldiers' boots clapping against the wooden floors.... More 

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La Direction M, Directeur général at Hotel-Club Cosmos, responded to this review

Dear sir we are very glad to read that you were happy about our services, we look forward to see you very soon between us Best regards The management More 

Groningen, The Netherlands
Level Contributor
365 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
4 of 5 stars Reviewed September 29, 2014

This hotel was built at the start of the century and was clearly something very special at that time. Even now one gets a real impression of grandeur from the massive "grand staircase" and the enormously high ceilings in the public areas. Dinner was a menu of two, three or four courses: each course having a selection of 4 dishes.... More 

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Haarlem, The Netherlands
Level Contributor
88 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed September 10, 2014

We have made a stop here travelling north.Arriving at the hotel we were quite surprised.It looked like Carlsbad or Marienbad in the Czech Republic.Oldfashioned grand hotel with spa and wellness and people walking in bathing wraps.The hotel ,the rooms and the dining room are big.Service is correct but not overfriendly.The food in the restaurant was average,not very special. The rooms... More 

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australia - switzerland
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 4, 2014

The hotel was nice, kept and clean and quite grand. We didn't find the staff to be very friendly or helpful. We didn't get the room type we had booked, and although they told us this when checking in, we were not compensated for it. It is however a beautiful hotel in a good location. When it is busy, there... More 

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Israel
Level Contributor
101 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed September 30, 2013

Cosmos seems to be high-class, luxury hotel which has deteriorated a little bit. The hotel is just off the center of Contrexeville, with parking outside. The rooms are huge - but little is done with the space, so the room feels empy. There is a double bed, an armchair, a long narrow desk with a chair and two nightstands. The... More 

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Paris, France
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 16, 2013

Yes this place looks like an old palace that needs refurbishments..But the rooms have been recently completely refurbished and smell of new and clean. The restaurant is good and the service very friendly. The front desk staff asked for my credit card details on a sheet of paper (because their system was down) but completely understood my immediate refusal. The... More 

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Singapore, Singapore
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 5, 2013

We used this hotel for one night coming back from the Provence. Room was standard but spacious with the right bathroom amenities. No Airco. Hotel has open air swimming pool which is great when it is hot outside as was the case during our stay. Restaurant is below expectations. Staff is friendly but chaos is the rule here. You get... More 

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