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Quest Sanctuary Lakes

Certificate of Excellence
9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Hotel amenities
Quest Sanctuary Lakes
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Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Point Cook
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Kaila P
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81 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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    (81)
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    (17)
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    (18)
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    (19)
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    (27)
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1 review
5 of 5 stars Reviewed 1 week ago

Very nice! One of the nicest places I've stayed, wish I could have stayed for more then one night, so I could have used all facilities. Will definitely be going back there if I get the chance. Spacious, good customer service, excellent food at the golf club and a carport for my car which I also loved

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on Trip Advisor on your stay at Quest Sanctuary Lakes. It is always extremely rewarding to me and my staff when we get great feedback from our guests especially when they enjoyed their stay.It also gives great encouragement to our staff when they hear that our guests... More 

Greater Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed a week in July, very clean modern and comfortable apartment. Great location close to shops - restaurants. Arrived to a warm - lit apartment which was very nice considering the weather on arrival :). I normally stay around in Williamstown and have for years now due to my work travels but will defiantly be changing to this Quest.

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, I would like to thank you for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. Our continual aim is to give all our guest the very best accommodation experience they have ever had and it gives all our staff great encouragement when they get feedback such as yours. We are... More 

Wetherby, United Kingdom
Level Contributor
1 review
4 of 5 stars Reviewed 4 weeks ago

Good location with easy access to the CBD part of Melbourne. Staff are very helpful in anything you need. There is a local golf course and coffee shop which does standard bar meals, and further afield you can find a supermarket. There is also access to a pool (when it is open) and Tennis court. Rooms are a fair size,... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. We were pleased to hear that you enjoyed your stay and found our staff "very helpful in anything you needed". We do apologise for the building construction being undertaken near our property but that is progress for you. Again... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice room Nice sized bed/room and access able ensuite., family friendly. Was everything we needed.Thankyou to the staff for a comfortable stay we would not hesitate to recommend this accommodation.close to the zoo.

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Mrs Stuckey, Thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. I was extremely pleased to hear that you enjoyed your stay and that you found our staff great. We also appreciate that you are willing to recommend us. Thank you once again for staying at... More 

Tauranga, New Zealand
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 25, 2015

A good location in central Point Cook, close to shopping centre with Coles, KMart, Vegetable shop, butcher and some eateries. On edge of Sanctuary Lakes Golf Course. Lake View restaurant at golf club only a two minute walk. We had a one-bedroom apartment with laundry and full kitchen and carport for vehicle. Serviced daily which was lovely. Very friendly, helpful... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. It is always extremely rewarding to all our staff to hear that you our valued guest had a great stay at Quest Sanctuary Lakes. I was thrilled to note that you found our staff "very friendly and helpful" and... More 

1 review
5 of 5 stars Reviewed June 5, 2015

The staff could not do enough for us. They were always willing to help and made sure we we happy with everything. The rooms were always clean and spotless. The location was great - close to restaurants, shops and amenities. Highly recommended

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write review on Trip Advisor on your stay at Quest Sanctuary Lakes.I was extremely delighted to hear that you found our staff HI, Thank you for taking the time to write a review on Trip Advisor on your stay at Quest Sanctuary Lakes. I was delighted to hear that you found our... More 

Singapore, Singapore
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 22, 2015

Wonderful property. Stayed for a night on the way back from the Great ocean Road... Loved the layout and the condition of the unit we stayed in. The signs though to reach it in the night could be deceiving as the GPS always points out to the Golf resort and not Quest..

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes. I was delighted that you enjoyed your stay and rated the property so highly. I have conveyed your great comments to all our staff who all go the extra mile to ensure that all our guests have a wonderfull accommodation... More 

Warrnambool, Australia
1 review
5 of 5 stars Reviewed April 22, 2015

This was my second stay in two weeks at the Quest Sanctuary Lakes. Once again I had a very enjoyable stay. I was lucky enough to be able to sit out on my balcony outside my bedroom to catch up on work emails, and enjoy the view of people having a game of golf. I also ate at the restarurant... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, I would like to thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes. I am delighted that you enjoyed your stay and that this was your second visit and hope to see you many more times. Please feel free to contact me if you ever need anything at all.... More 

Perth, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 18, 2015

This was definitely a cut above other Quests. The typical complementary water was a beer, and the room was made on a daily basis. The unit was very well appointed with washing machine, dryer and ironing board (and iron). There was a sachet of complementary washing powder as well. This unit had a separate bed room with en-suite. Apart from... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a response on your stay at Quest Sanctuary Lakes. I was delighted to hear that you found our property " a cut above the other Quests". and that you received "exceptional service and very roomy." I have passed on your great response to all our staff who want all... More 

Altona, Victoria, Australia
2 reviews
5 of 5 stars Reviewed April 13, 2015

Whilst renovations were being carried out on our home we had to vacate for a few nights. Our choice was Quest - and it turned out to be an excellent choice. The two storey apartment was excellent. The receptionist was very pleasant and informative; showed us to our apartment and explained how everything worked. The apartment was very clean and... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes. I am delighted to hear that we were able to accommodate you during the repairs to you home and that you chose Quest to stay at "and that it turned out to be an excellent choice" I was also pleased... More 

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