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Quest Sanctuary Lakes

Certificate of Excellence
9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
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Quest Sanctuary Lakes
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84 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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    (84)
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    (17)
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Canberra, Australia
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Quest for a week. The facility is very spacious and very well looked after. Downstairs has kitchen / living opening onto a shared garden area at the rear. Really good if you have family or need a little extra space. Upstairs has a giant bed and ensuite. The room has the capacity to be a 2 bed... More 

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Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Set right in the middle of a Greg Norman designed Golf Course and expansive lakes these fully serviced apartments are well appointed, spacious and superbly presented with quality inclusions and features. We had a two level apartment , it had two full bedrooms each with an ensuite, robes, balconeys and an outlook. Fully appointed kitchen with all appliances and services... More 

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for your valued time taken to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. I am delighted to hear that you thoroughly enjoyed your stay and very grateful for your detailed account. I am also pleased to hear that you were happy with your apartment and found all our staff... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent service and very friendly reception staff. The apartment was clean and tidy. The area around the apartment was clean. parking facility was available and you could park in your own private car park.

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you most kindly for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. This is greatly appreciated as it tells me what our valued guests feel about the service we are giving and how they found both our staff and our apartments, good or bad. This feed back definitely assists... More 

1 review
5 of 5 stars Reviewed July 22, 2015

Very nice! One of the nicest places I've stayed, wish I could have stayed for more then one night, so I could have used all facilities. Will definitely be going back there if I get the chance. Spacious, good customer service, excellent food at the golf club and a carport for my car which I also loved

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on Trip Advisor on your stay at Quest Sanctuary Lakes. It is always extremely rewarding to me and my staff when we get great feedback from our guests especially when they enjoyed their stay.It also gives great encouragement to our staff when they hear that our guests... More 

Greater Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

Stayed a week in July, very clean modern and comfortable apartment. Great location close to shops - restaurants. Arrived to a warm - lit apartment which was very nice considering the weather on arrival :). I normally stay around in Williamstown and have for years now due to my work travels but will defiantly be changing to this Quest.

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, I would like to thank you for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. Our continual aim is to give all our guest the very best accommodation experience they have ever had and it gives all our staff great encouragement when they get feedback such as yours. We are... More 

Wetherby, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 30, 2015

Good location with easy access to the CBD part of Melbourne. Staff are very helpful in anything you need. There is a local golf course and coffee shop which does standard bar meals, and further afield you can find a supermarket. There is also access to a pool (when it is open) and Tennis court. Rooms are a fair size,... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. We were pleased to hear that you enjoyed your stay and found our staff "very helpful in anything you needed". We do apologise for the building construction being undertaken near our property but that is progress for you. Again... More 

1 review
5 of 5 stars Reviewed June 30, 2015 via mobile

Very nice room Nice sized bed/room and access able ensuite., family friendly. Was everything we needed.Thankyou to the staff for a comfortable stay we would not hesitate to recommend this accommodation.close to the zoo.

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Mrs Stuckey, Thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. I was extremely pleased to hear that you enjoyed your stay and that you found our staff great. We also appreciate that you are willing to recommend us. Thank you once again for staying at... More 

Tauranga, New Zealand
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 25, 2015

A good location in central Point Cook, close to shopping centre with Coles, KMart, Vegetable shop, butcher and some eateries. On edge of Sanctuary Lakes Golf Course. Lake View restaurant at golf club only a two minute walk. We had a one-bedroom apartment with laundry and full kitchen and carport for vehicle. Serviced daily which was lovely. Very friendly, helpful... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. It is always extremely rewarding to all our staff to hear that you our valued guest had a great stay at Quest Sanctuary Lakes. I was thrilled to note that you found our staff "very friendly and helpful" and... More 

1 review
5 of 5 stars Reviewed June 5, 2015

The staff could not do enough for us. They were always willing to help and made sure we we happy with everything. The rooms were always clean and spotless. The location was great - close to restaurants, shops and amenities. Highly recommended

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write review on Trip Advisor on your stay at Quest Sanctuary Lakes.I was extremely delighted to hear that you found our staff HI, Thank you for taking the time to write a review on Trip Advisor on your stay at Quest Sanctuary Lakes. I was delighted to hear that you found our... More 

Singapore, Singapore
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 22, 2015

Wonderful property. Stayed for a night on the way back from the Great ocean Road... Loved the layout and the condition of the unit we stayed in. The signs though to reach it in the night could be deceiving as the GPS always points out to the Golf resort and not Quest..

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes. I was delighted that you enjoyed your stay and rated the property so highly. I have conveyed your great comments to all our staff who all go the extra mile to ensure that all our guests have a wonderfull accommodation... More 

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