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All 2 Point Cook hotels

Quest Sanctuary Lakes

4.0 of 5 Hotel   |   9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
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Quest Sanctuary Lakes
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Ranked #2 of 2 Hotels in Point Cook
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Mira K
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59 reviews from our community

Traveler rating
    44
    8
    4
    1
    2
See reviews for
15
13
3
19
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for few weeks while house was getting renovated. Absolutely loved the view from Hotel and very specious for families. Very quite and safe environment for anyone with families. My child loved the room with a separate bathroom. Very convenient for families. Hotel but it feels like your own home as it has everything you need it. Great location!... More 

Was this review helpful? Yes 1
Campbelltown, New South Wales, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Recently booked a two night stay and cannot say a bad word. Apartments were spacious and very clean with all the necessities provided to make you feel just at home. The shops were within a close walk, the surrounding views of the golf course, and lake fountain were spectacular and the free pool and spa use next door for staying... More 

Was this review helpful? Yes
Canberra, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights here. The location suited my work and the signage to the hotel was clear and made it easy to get there. About 20 minutes from CBD. They are townhouses - with steep stairs up to the bedroom. The lounge and kitchen are well appointed and would suit a longer stay easily. The rooms were very clean. The... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for writing a response on Quest Sanctuary Lakes on Trip Advisor. Feedback from our guests is extremely important to us as it assist us to continually improve our service to our guests. We are always delighted to hear that you enjoyed your stay with us and you found our apartments excellent. We hope to welcome... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Booking right through to arrival and departure service was excellent and friendly. We were offered early check in and late check out which is always a bonus. The apartment was lovely, neat, tidy and well presented. The beds themselves were borderline on the hard side for me but my partner liked them. The only real downfall was that the bed... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on Quest Sanctuary Lakes on Trip Advisor. Feedback is extremely important to us as it assist us to continually improve our service to our guests. We are pleased that you found our service both excellent and friendly and that you were offered an early arrival and late checkout. We... More 

Devonport, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We found this accomodation to be just fantastic. This was the impression that we got on our arrival, very professional and helpful. Lisa met us personally at our room to explain how to use products available. The room was very clean and tidy exceptional presentation. We will most definitely be staying at this venue again in the future.

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, We would like to thank you most sincerely for taking the time to respond about your stay at Quest Sanctuary Lakes on Trip Advisor. We would like to thank you for staying with us regularly and that you always find "Our Service,Housekeeping,Staff and Amenities are top notch ". We are extremely greatful to you for highly recommending us to... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed here 3 times on Business trips. Twice for 11 days. Service, housekeeping, staff and amenities are top notch. The golf club restaurant a 3 min walk has amazing food as well. Lovely views and very relaxing place to stay. If your ever in a need of a hotel around Laverton or Point Cook I highly recommend Quest Sanctuary... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a response on your stay at QUEST SANCTUARY LAKES on Trip Advisor, it is greatly appreciated. Valuable feedback is essential for us to continually improve our service to all our guests. We are extremely sorry that you found our pillows were hard and the airconditioner noisy.We do have an option for... More 

Auckland, New Zealand
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 12, 2014

The apartment was big and clean, however, the pillows were hard and the aircon in the bedroom was far too noisy. And there is no housekeeping on Sundays. There was a construction going on at the back which was noisy on Friday morning from 6am. But the hotel was in a convenient location for us and was clean, so overall... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thanks for taking the time to write a review on Trip Advisor.We greatly appreciate your feedback as it helps us to continually improve our service to all our valued guests. We would like to thank you for staying at Quest Sanctuary Lakes and hope you enjoyed your stay. We do have a variety of pillows as some guests require... More 

mt gambier
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed October 27, 2014

we travelled as a family with another couple and really felt this is a home away from home. nice and clean. enjoyed coming home every night to a clean and refreshed apartment. the staff were very helpful and friendly

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Rebekah, Thank you very much for taking the time to write a review on Trip Advisor. We are extremely delighted to hear that you enjoyed your stay and found that it was like your home away from home.We are also pleased that you found our staff very friendly and helpful. I will pass on your kind words to all... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2014

What a fantastic stay Check in was impeccable Staff so helpful Even borrowed a vacuum to use suction bags as had over brought to fit in the car! Extremely clean apartment Would definitely recommend to friends and family Free upgrade (thank you 😀) Could not fault this property

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Melissa, Thank you for taking the time to write a review on Trip Advisor. We are extremely delighted to hear that you had a fantastic stay,that the staff were helpful and friendly and that you were given an impeccable check in process. We also would like to thank you for recommending us to your friends and family. Once again... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed September 30, 2014

Excellent place to stay. Modern, clean apartment. Great location near lake in upmarket estate. Close to restaurants. Enjoyed a relaxing stay. Friendly staff with great service. Great view over lake while using the gym. The type of apartment I would like to own in a tranquil setting. Would definitely come back.

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Dear Barb, Thank you so much for taking the time to write a response on Trip Advisor and for your great positive review. It is extremely rewarding to all our staff when we learn that you had a great experience whilst staying at Quest Sanctuary Lakes.This encourages all our staff to continue to make staying at our property a great... More 

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Additional Information about Quest Sanctuary Lakes

Address: 9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Location: Australia > Victoria > Point Cook
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Sanctuary Lakes 4*
Number of rooms: 44
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