We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Point Cook hotels

Quest Sanctuary Lakes

4.0 of 5 Hotel   |   9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Hotel amenities
Save Saved
You added Quest Sanctuary Lakes to your Saves list
Quest Sanctuary Lakes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
90%
Ranked #1 of 2 hotels in Point Cook
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
SargentMike2014 Sydney, Australia
  • Overview
  • Reviews (44)
  • Photos (21)
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
Write a Review

44 people have reviewed this hotel

Traveler rating
    34
    6
    1
    1
    2
See reviews for
11
9
2
15
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel extensively for work purposes, often a week at a time. The Quest at Sanctuary Lakes offers me a friendly alternative. Lisa has always greeted me with a friendly smile, taking the time out to recognize their loyal guests. I always feel welcome. The apartments are spotless and contain all equipment required to cook a meal and relax in... More

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on Trip Advisor. We do appreciate your review and thank you for staying at Quest Sanctuary Lakes, we appreciate your business. We are delighted to learn that you enjoyed your stay with us and found our staff both pleasant and helpful and the apartments great. Yes we always like... More

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Reception staff booked accommodation. No fuss Contacted when we were running late to make arrangement to pick up keys. Arrived late at night light and heater on Room clean and tidy with everything we needed Great value for money

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on Trip Advisor. We thank you for staying at Quest Sanctuary Lakes and delighted that you enjoyed your stay with us and found your apartment to be " clean and tidy " and that you were happy with the rate charged. We always put on the lights and airconditioning... More

Warrnambool
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I travelled from hours away on a work trip for one night and was pleasantly surprised at the room and the service was amazing. It was the highlight of my trip and I am planning to come back on a personal trip for myself. 10/10

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on Trip Advisor about your stay at Quest Sanctuary Lakes and that you were very pleasantly surprised when you arrived with both the apartment and the great service you received from our staff after a long drive. We look forward to your next trip and guarantee you will get... More

Townsville, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband Ken and I recently stayed at the Quest Sanctuary Lakes in a one bedroom apartment on the 2nd of June until the 9th 2014. Two of our daughters Kelly and Amy joined us on the 6th to the 9th due to my Mothers Illness, I would like to extend a huge thankyou to Damien McFadden he gave us... More

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, I would personally like to thank you for staying at Quest Sanctuary Lakes and for your valuable time taken to write a review on Trip Advisor. I am extremely pleased to hear that you enjoyed your stay and that you found all our staff friendly and giving you "110%." I am also delighted that you are prepared to recommend... More

1 review
5 of 5 stars Reviewed 5 weeks ago

We are from SA and stayed at the property as we had a family function in the area. Fantastic service, the room was awesome. Although the location is not serviced by public transport, the staff assisted us with information and bookings as we needed. Friendly and hellpful, way beyond our expectations. Even if you're not a golfer, I'm sure you... More

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, I would like to thank you for taking the time to write a response on Trip Advisor. I am delighted to hear that you enjoyed your stay at Quest Sanctuary Lakes and that you found our staff were all helpful and friendly and the service was above your" expectations". It is extremely encouraging to all our staff when they... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2014

We found the personnel to be courteous, friendly and efficient. The property is well maintained and rooms well presented. Nice quiet location with the added benefit of a top golf course and great facilities. We will be back.

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for finding the time to write a review on trip advisor about your stay at Quest Sanctuary Lakes. We are delighted that you enjoyed your stay and that you found the staff professional and that the apartment was immaculate. It is extremely motivating for our staff to hear that they went the extra mile to ensure your... More

Cootamundra, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2014

My stay at Sanctuary Lakes Quest Apartments was a memorable one, after staying in a Melbourne CBD quite regularly this was like taking time out, great view of golf course, huge living area and bedrooms, quietest accommodation I have ever stayed in. This is the place to stay if you are a golfer as they have a great rate for... More

Was this review helpful? Yes 2
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Firstly thank you most kindly for taking the time to write a review on trip advisor. Secondly we at Quest Sanctuary Lakes are extremely delighted to hear that you enjoyed your stay and for the great comments made. It is always most rewarding for our staff to hear how happy you were with the service they gave you.It is... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2014

Company booked me in for 1 night in this hotel - 2 bedrooms 2 storey apartment. Everything is nice and clean, beautiful view over the lake, free wifi and really nice breakfast at golf club close by. Location is quiet and therefore a bit remote which somebody might find as disadvantage.

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on trip advisor. It is extremely important to us to get feed back from our guests,good or bad as it helps us to continually strive for perfection and it is therefore extremely rewarding to all our staff to hear that you enjoyed your stay. Thanks once again for your... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2014

We live on the other side of town and had a family event in Point Cook, we usually stay at another hotel however the family room wasn't available as the pull out bed was broken. It is the first time we have stayed at Quest Sanctuary Lakes but definitely won't be our last, we loved it - lovely apartment, great... More

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on trip advisor. It is extremely important to us to get feed back from our guests,both good or bad as it assists us to continually strive for perfection.Secondly it is therefore extremely motivating to all our staff to learn that you enjoyed your stay. Thanks once again for your... More

Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2014

We were very impressed with the unit we had for 2 nights - wish we could have stayed longer. Everything was clean and comfortable - a home away from home. The bed was very comfy and the staff were all very helpful and friendly. A short walk to the golf course was great although we didn't enjoy our breakfast and... More

Was this review helpful? Yes 2
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Firstly may we thank you for taking time to review your stay at Quest Sanctuary Lakes. This feedback is critical to us in our pursuit to give our guests outstanding service. Secondly we were delighted to hear that you were most impressed with the professional service you received from our staff and the quality of our apartments. Positive feedback... More

Owners: What's your side of the story?
If you own or manage Quest Sanctuary Lakes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quest Sanctuary Lakes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quest Sanctuary Lakes

Address: 9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Location: Australia > Victoria > Point Cook
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Sanctuary Lakes 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Travelocity, Tingo, BookingOdigeoWL, Expedia and Venere so you can book your Quest Sanctuary Lakes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
44

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer