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All 2 Point Cook hotels

Quest Sanctuary Lakes

4.0 of 5 Hotel   |   9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
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Quest Sanctuary Lakes
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Ranked #2 of 2 Hotels in Point Cook
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
shiney5 Newcastle, Australia
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66 reviews from our community

Traveler rating
    45
    12
    6
    1
    2
See reviews for
19
14
3
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Australia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the quest from the 23rd Dec 2014 to the 31st Dec, the time we arrived the staff member was very friendly and helpful we stayed in number 23. We paid for five people it was only set up for 4, our 12 year old had to sleep on a fold out bed. There were only four sets... More 

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Mornington, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My family (Husband, 3.5yr old and 1 yr old) stayed at Quest Sanctuary Lakes on Sunday 4/1/2015, in townhouse number 12, looking towards the golf course. The double storey, self contained, townhouse had plenty of space for our young family, with the second bathroom containing a bath (it has a shower over the top too). It was clean, modern and... More 

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes. We apologize for any inconvenience caused during the construction of new touwnhouses being built on the adjoining properties.Hopefully the next time you visit the townhouses will be complted.Thats progress for you.We thank you for your understanding. We are also pleased... More 

Leeton
2 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I stayed in Quest for about a week in December 2014. The hotel and the area was so beautiful and peaceful. The apartment was clean, spacious and equipped with quality equipment. ie. the fridge:Fisher & paykel - spacious. The apartment had plenty of sunlight and air with a private balcony off the main bedroom and a small... More 

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you so much for your great review posted on Trip Advisor on your stay at Quest Sanctuary Lakes. It was so gratifying to all our staff on going the extra mile to ensure your had a wonderfull stay and found that our apartments were immaculate and staff helpful and willing to assist. Hope to welcome you back soon.Once... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It's a quiet and nice holiday resort far away from the city. Room is spacious and clean, recommend for a family holiday! My mom and my grandma like it a lot. Have to hire a car though. It is not far away from weribee

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on trip advisor on your stay at Quest Sanctuary Lakes. We are pleased that you,your mon and grandma enjoyed your stay and like the property a lot. We hope to see you back again soon and treasure you as a very important guest. Thank you once again... More 

Wangaratta, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband, son and myself recently stayed at Quest (Santuary Lakes). This establishment far exceeded any other places we had stayed previously. Ideal location, superb facilities. Staff were more than happy to assist and went over and above. We enjoyed our trip so much we stayed an additional night which the staff were more than happy to accommodate and allow... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on Trip Advisor about your stay at Quest Sanctuary Lakes. We are absolutely delighted that you so enjoyed your stay that you stayed an extra night. Your comments were extremely welcomed by all our staff."That you found our property far exceeded any other property you have stayed... More 

Munich
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When entering the Sanctuary lakes region you begin feeling really relaxed. It is like returning home and the Quest fits right in there. At the time of our visit there was a construction site nearby, but for us there was no disturbance. Apparently nobody was working there. The only problem we experienced was that there was no room service. Someone... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking time to write a review on Trip Advisor about your stay at Quest Sanctuary Lakes. We are extremely happy that you experienced a relaxing feeling when arriving at Quest Sanctuary Lakes.That it was" like returning home and that Quest fits right in there". We must apologise for your experience in not having your apartment serviced... More 

Greater Melbourne, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Ideal for catching up with friends living in Sanctuary Lakes. Clean, plenty of room for our family of five. Could have stayed longer, especially if I brought my golf clubs. But bad at golf anyway. Will stay again if catching up with friends.

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Many thanks for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor.We always appreciate hearing from our guests on how they rate our service,good or bad as it helps us in improving our service. We are thrilled to hear that you enjoyed your stay and could have stayed longer. We certainly... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

Stayed here for few weeks while house was getting renovated. Absolutely loved the view from Hotel and very specious for families. Very quite and safe environment for anyone with families. My child loved the room with a separate bathroom. Very convenient for families. Hotel but it feels like your own home as it has everything you need it. Great location!... More 

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a response on Trip Advisor about your recent stay at Quest Sanctuary Lakes whilst your house was being renovated. We are absolutely delighted that you enjoyed your stay and that you found it like your own home. That you found it both quite and a safe enviroment.. We thank... More 

Campbelltown, New South Wales, Australia
1 review
5 of 5 stars Reviewed December 14, 2014

Recently booked a two night stay and cannot say a bad word. Apartments were spacious and very clean with all the necessities provided to make you feel just at home. The shops were within a close walk, the surrounding views of the golf course, and lake fountain were spectacular and the free pool and spa use next door for staying... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a response on Trip Advisor for your stay at Quest Sanctuary Lakes. The response from guests like yourselves greatly assist us in striving for outstanding service to all and in achieving our goal in giving the best service in the hotel industry.It is even better when we receive responses from guest... More 

Canberra, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 10, 2014

Stayed two nights here. The location suited my work and the signage to the hotel was clear and made it easy to get there. About 20 minutes from CBD. They are townhouses - with steep stairs up to the bedroom. The lounge and kitchen are well appointed and would suit a longer stay easily. The rooms were very clean. The... More 

Was this review helpful? Yes 1
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for writing a response on Quest Sanctuary Lakes on Trip Advisor. Feedback from our guests is extremely important to us as it assist us to continually improve our service to our guests. We are always delighted to hear that you enjoyed your stay with us and you found our apartments excellent. We hope to welcome... More 

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Additional Information about Quest Sanctuary Lakes

Address: 9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Location: Australia > Victoria > Point Cook
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Sanctuary Lakes 4*
Number of rooms: 44
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