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Quest Sanctuary Lakes

Certificate of Excellence
9 Greg Norman Drive | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Hotel amenities
Quest Sanctuary Lakes
Best prices for: 1 room 1 guest
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Ranked #2 of 2 Hotels in Point Cook
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Andy W Wetherby, United Kingdom
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Wetherby, United Kingdom
Level Contributor
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good location with easy access to the CBD part of Melbourne. Staff are very helpful in anything you need. There is a local golf course and coffee shop which does standard bar meals, and further afield you can find a supermarket. There is also access to a pool (when it is open) and Tennis court. Rooms are a fair size,... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice room Nice sized bed/room and access able ensuite., family friendly. Was everything we needed.Thankyou to the staff for a comfortable stay we would not hesitate to recommend this accommodation.close to the zoo.

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Tauranga, New Zealand
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

A good location in central Point Cook, close to shopping centre with Coles, KMart, Vegetable shop, butcher and some eateries. On edge of Sanctuary Lakes Golf Course. Lake View restaurant at golf club only a two minute walk. We had a one-bedroom apartment with laundry and full kitchen and carport for vehicle. Serviced daily which was lovely. Very friendly, helpful... More 

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write a review on your stay at Quest Sanctuary Lakes on Trip Advisor. It is always extremely rewarding to all our staff to hear that you our valued guest had a great stay at Quest Sanctuary Lakes. I was thrilled to note that you found our staff "very friendly and helpful" and... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The staff could not do enough for us. They were always willing to help and made sure we we happy with everything. The rooms were always clean and spotless. The location was great - close to restaurants, shops and amenities. Highly recommended

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for taking the time to write review on Trip Advisor on your stay at Quest Sanctuary Lakes.I was extremely delighted to hear that you found our staff HI, Thank you for taking the time to write a review on Trip Advisor on your stay at Quest Sanctuary Lakes. I was delighted to hear that you found our... More 

Singapore, Singapore
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 22, 2015

Wonderful property. Stayed for a night on the way back from the Great ocean Road... Loved the layout and the condition of the unit we stayed in. The signs though to reach it in the night could be deceiving as the GPS always points out to the Golf resort and not Quest..

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes. I was delighted that you enjoyed your stay and rated the property so highly. I have conveyed your great comments to all our staff who all go the extra mile to ensure that all our guests have a wonderfull accommodation... More 

Warrnambool, Australia
1 review
5 of 5 stars Reviewed April 22, 2015

This was my second stay in two weeks at the Quest Sanctuary Lakes. Once again I had a very enjoyable stay. I was lucky enough to be able to sit out on my balcony outside my bedroom to catch up on work emails, and enjoy the view of people having a game of golf. I also ate at the restarurant... More 

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, I would like to thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes. I am delighted that you enjoyed your stay and that this was your second visit and hope to see you many more times. Please feel free to contact me if you ever need anything at all.... More 

Perth, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 18, 2015

This was definitely a cut above other Quests. The typical complementary water was a beer, and the room was made on a daily basis. The unit was very well appointed with washing machine, dryer and ironing board (and iron). There was a sachet of complementary washing powder as well. This unit had a separate bed room with en-suite. Apart from... More 

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a response on your stay at Quest Sanctuary Lakes. I was delighted to hear that you found our property " a cut above the other Quests". and that you received "exceptional service and very roomy." I have passed on your great response to all our staff who want all... More 

Altona, Victoria, Australia
2 reviews
5 of 5 stars Reviewed April 13, 2015

Whilst renovations were being carried out on our home we had to vacate for a few nights. Our choice was Quest - and it turned out to be an excellent choice. The two storey apartment was excellent. The receptionist was very pleasant and informative; showed us to our apartment and explained how everything worked. The apartment was very clean and... More 

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for taking the time to write a review on your stay at Quest Sanctuary Lakes. I am delighted to hear that we were able to accommodate you during the repairs to you home and that you chose Quest to stay at "and that it turned out to be an excellent choice" I was also pleased... More 

Melbourne
1 review
5 of 5 stars Reviewed March 26, 2015

My then fiancee stayed one night with the girls the night before the big day. They were warmly greeted and loved staying there. The rooms were spacious, clean and well presented. We stayed the night of the wedding. I was very pleased with the rooms and I even had a view of the golf course, which kept me happy. The... More 

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TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you so much for staying with us and for taking the time to write a response about your stay at Quest Sanctuary Lakes on Trip Advisor. Firstly I would like to congratulate you and your wife on your wedding day and you spend many happy years together.Hope to see you back each year on your anniversary. I had... More 

Newcastle, Australia
1 review
5 of 5 stars Reviewed February 25, 2015

I travel quite extensively and always choose to stay at Quest Sanctuary Lakes when working in area. The staff are extremely friendly, helpful and nothing is ever too much bother. Quite often I arrive very late in the evening, staff advise me in advance of my room number and the out of hours process. I have never turned up that... More 

Was this review helpful? Yes
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Michelle, Thank you very much for taking the time to write a review on Trip Advisor about your many stays at Quest Sanctuary Lakes. As a very valued guest of Quest Sanctuary Lakes I would like to thank you for continually staying at our property and also for your very valuable and positive feedback. It is encouraging to our... More 

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