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Hotel Central

Opp. Super Market | 31-A, National Highway, Gangtok 737101, India
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59 Reviews from our TripAdvisor Community

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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (23)
  • Jun-Aug only
    (12)
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    (13)
  • Dec-Feb only
    (11)
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Goa, India
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I loved the Tibetan ambiance, and modern facilities in the room and the hotel, like LCD TVs, tea coffee maker, elevator, games room, roof top garden. Location and service was fantastic. staff was friendly. It was value for money

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel last year. Hotel was super clean with helpful staff. Varieties of meal options are available in the hotel. It is located strategically few blocks from town. And within walking distance to Lal Market to source your souvenirs. Transportation is very convenient due to location of hotel. Overall, I have good memory about this hotel.

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Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2015

We went to Gangtok in May 2015 and stayed in this hotel for 3 days , it was wonderful experience . The staff were very efficient and helpfull .The room was very decent with very good service . we would like to stay here again the next time we visit Gangtok

Was this review helpful? Yes 1
Kanika_mhs, Owner at Hotel Central, responded to this review

Dear Ma'am , Thank you for your kind words. I shall share your compliments with my team and they will be thrilled to hear from you. More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 7, 2015

We reached Hotel Central late in the night from the airport. We were taken to the Club room which we had booked on the fifth floor 504. The room was spacious but it looked a little old. There was no welcome drinks or the traditional welcome that you receive in the North East. The dinner on all three nights was... More 

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Kanika_mhs, General Manager at Hotel Central, responded to this review

Dear Sir, Thank you for writing here. I wish you had shared with us during your stay that you would want more variety during dinner and breakfast..we would have managed that. I am glad you found the hotel worth the money you spent ! More 

Kolkata (Calcutta), India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 25, 2015

May 2015 was my trip to north Sikkim. After 6 hours long car journey from lachung i reached gangtok near 5:00 pm on 15th may. I booked deluxe room in central hotel gangtok through Make My Trip. I selected this hotel for its location advantages and the pic updated in MMT web page. MMT also send me confirmation sms on... More 

Was this review helpful? Yes 2
Kolkata
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 20, 2015

We had a booking from makemytrip for a club room, we were allotted a lower category room. Room is dirty with stincking smell, one can"t simply stay there. Hotel authority didn't provide any alternate room. After long argument, they shifted us to their another property in PS road, which is 10 mins away from mg road by car. The quality... More 

Was this review helpful? Yes 3
Kolkata (Calcutta), India
2 reviews
3 of 5 stars Reviewed May 17, 2015

good hotel...few lag from m.g. road left in this hill hotel..staff is good helful but not trained..club and dlx room is same but price is deference ...travel counter is good...maneger mr.umeshji is veryyyy helpful guy....

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Kanika_mhs, Public Relations Manager at Hotel Central, responded to this review

Dear Sir, Club rooms are different from deluxe rooms in terms of size. I shall share your compliments with Mr Umesh. Thank you for writing here. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2015 via mobile

Me and my wife stayed in hotel from 29th April to 2nd May and had a wonderful experience. We enjoyed the hospitality of North East people and of hotel staff. Staff at reception and restaurant were very polite and courteous.

Was this review helpful? Yes 3
Kanika_mhs, Owner at Hotel Central, responded to this review

Dear Guest, We are delighted to read your review. We are so glad that you enjoyed our hospitality. Do visit us again. More 

Lucknow, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 26, 2015

We stayed at Central Hotel Gangtok from 13th April to 16th April, 2015. I wish to inform you that we had a terrible experience and we have never come across such a rude and irresponsible staff. 1. Extremely rude and abusive behavior during checkout: This is the worst of the lot. We had booked a taxi for dropping us at... More 

Was this review helpful? Yes 3
Kanika_mhs, Public Relations Manager at Hotel Central, responded to this review

Dear Sir, I had a detailed discussion with my team regarding your visit. I believe you had made a booking for 2 adults and one child. During check-in, we saw that you were 3 adults. And you were extremely unhappy that we asked you to pay for an extra person. It is a company policy and our team cannot help... More 

New Delhi, Delhi, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

I traveled to Gangtok from 8th to 10th April and stayed in Hotel Central. I stayed on the 5th Floor. I would mentioned good and not good things about the Hotel. Good Things Reception and Rooms a) Reception staff are good and proactive. They had my confirmation and room was given to me in less than 5 minutes. b) Rooms... More 

Was this review helpful? Yes 2
Kanika_mhs, Owner at Hotel Central, responded to this review

Dear Guest, Thank you writing in such detail. I am happy to note that you found the hotel affordable and well maintained. About the room service boys, I am very surprised to read this and will take it up wit their manager very seriously. This is not their duty ! More 

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