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The Royal Plaza

Upper Syari, Deorali, Gangtok 737102, India
Hotel amenities
The Royal Plaza
Best prices for: 1 room 1 guest
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Ranked #32 of 77 Hotels in Gangtok
A recent review
3 of 5 stars reviewed 2 weeks ago
sanhatig Bengaluru (Bangalore), India
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133 reviews from our community

Traveler rating
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50
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

It's nothing like the picture shows. The executive rooms are in a separate building which looks like a dungeon.view from room is the apartment building with clothes drying on there windows. Value for money is negative. Staff was extremely good.but property is horrible.

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked Royal Plaza directly with the hotel for 3 nights stay. Travelling from Darjeeling, we reached Gangtok around 2pm. To our utter surprise we were told that the room is still not ready while the official check-in time of the hotel is 11am. We decided to go for lunch and finally checked into the room at 3.45. The room... More 

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Royal Plaza Gangtok from 18'th to 20'th April-2015. I got room number 214, which has a nice balcony having hill view. The staff are very good and service is prompt. The hotel has narrow approach road, which is anyway the issue for any hotels in Gangtok, being on top of the hill. When I was there, some... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

Stayed there 2 nights in mid March. The hotel was great! Clean, updated rooms with large bathrooms, flat screen tvs, great views of the mountains and Gangtok city, with a wonderful restaurant and a casino (though i didn't go there) to boot! The staff was really warm and gracious, especially the restaurant staff (chef came out to meet and greet... More 

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Rameshwar J, General Manager at The Royal Plaza, responded to this review

Dear Maam, Warm Greetings from The Royal Plaza !!! I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok. I am very sorry that you had issues with the plumbing in the bathroom, will take it up with the Housekeeping and Engineering department... More 

Kolkata (Calcutta), India, Asia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 20, 2015

I stayed at Royal Plaza from 18-19 Feb 2015. As I have been to Gangtok earlier I knew about the location, which is 2 km from main Gangtok MG margh. Still the view from the room compensates the distance. 1: The reception staff was very helpful with the checkin/ checkout process and my room was ready and well maintained. 2:... More 

Was this review helpful? Yes 5
Rameshwar J, General Manager at The Royal Plaza, responded to this review

Dear Mr Dubey, Warm Greetings from The Royal Plaza !!! I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok. I will definitely take it up with my Chef and Food and Beverage Manger to work on the variety in the breakfast buffet;... More 

Kolkata (Calcutta), India
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 24, 2015

Its is very nice hetel to stay..location is slightly underrated area....its sutuated near to Gondola ride...half kilometer from Cable ride...it has casino too...but be careful becoz u may tend to loose money there...service is very gud..breakfast is very nice in morning.. view is very good from the hotel

Was this review helpful? Yes 5
Rameshwar J, General Manager at The Royal Plaza, responded to this review

Dear Sir, Warm Greetings from The Royal Plaza !!! I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok. Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on... More 

Patna, India
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 22, 2014

"A holiday with friends" I along with 2 more friends visited this resort. This resort is in the nature's lap... amazing place... beautiful and u get a Awesome view of the Valley. The casino is the attraction and is huge inland casino in India.... good place for poker lovers and other table games also... food is amazing.. The Valley Rooom... More 

Was this review helpful? Yes 3
Rameshwar J, General Manager at The Royal Plaza, responded to this review

Dear Sir, Warm Greetings from The Royal Plaza !!! I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok. Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on... More 

Senior Contributor
31 reviews 31 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed December 1, 2014

Supposed to be a sarovar property but the get up and overall experience is far from what one is used to in a sarovar property. The room we were given had no view and the curtain was so badly fixed the neighbors could peep in quite easily. The property is old and in dire need of maintenance even the hallway... More 

Was this review helpful? Yes 2

Travelers are raving about these Gangtok hotels

Melbourne
Top Contributor
266 reviews 266 reviews
39 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed November 28, 2014 via mobile

Samovar hotels have a good standard and they deserve to get good reviews, but they will have to train their staff at this one to get my vote. Drink requests were not delivered and no change was available at checkout. But if you want excellent food, the chef delivers a very high standard and personal attention to your wishes. Rooms... More 

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MELBOURNE AUSTRALIA
1 review
5 of 5 stars Reviewed November 23, 2014

We stayed here during a small group tour. We ate most meals in the hotel. Every meal was beautifully presented and servings ridiculously generous. The staff bent over backwards to cater for all tastes and the chef came to our tables individually to ask for feedback and seemed extremely keen to please. Our experience was very positive.

Was this review helpful? Yes
Rameshwar J, General Manager at The Royal Plaza, responded to this review

Dear Maam, Warm Greetings from The Royal Plaza !!! I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok. Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on... More 

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