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Summit Norling Resort & Spa

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Rongey | Near Central Jail, Gangtok 737101, India
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40% off room rate
Best prices for: 1 room 1 guest
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Summit Norling Resort & Spa
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207 Reviews from our TripAdvisor Community

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Traveler rating
    71
    91
    29
    10
    6
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3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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  • All months
    (207)
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    (78)
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    (37)
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    (52)
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    (40)
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Surat, Gujarat, India
1 review
4 of 5 stars Reviewed 3 days ago NEW

Norling Resort build is excellent. Rooms are excellent as per the build, I have stayed in both categories of Premium & Chalet rooms, found Premium room more spacious & Chalet room is exotic. Not for the people's who want the crowd around as its away from the main city but near to Upper stream regions for Sight Seeing. Hotel food... More 

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NEW DELHI
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

With family, I stayed at 3 Summit Hotels. (Gangtok, Namchi and Darjeeling). Overall, it was not a great experience. After Gangtok, I was to stay at Summit Namchi and Darjeeling and I already paid 60% of total amount. While leaving Gangtok, (their payment system was not working) we were taken to another hotel and only after the payment, we were... More 

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Mumbai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose to stay away from the hustle and bustle of the city. Norling resort is one of the best property of Summit group of hotels and located quite away from the main city. We celebrated our anniversary here. And got an upgrade in one of their chalet rooms. Must say it is worth it. Nice room with a balcony... More 

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PATNA
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I went to celebrate My Marriage anniversary the room was very nice linen and toiletries were excellent food was very tasty service was very nice only bad experience was complementary breakfast very limited choice was there even in peak season overall we had more than 3* experience

Was this review helpful? Yes 1
London
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed at this hotel for 3 nights and 4 days. I must say this is one of the best places to holiday. I had a 9 months baby with me and the people at the hotel ensured I received every facility during my stay. Hats off to you guys

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Mumbai, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

when you are booked for resorts and spa,you expect the luxury,but dont be mistaken for the name spa,the food is horrible,not much choice as expected,staff though courteos ,are very slow and not much botherd. away from the city hotel charges rs 300 for a drop to the market.

Was this review helpful? Yes 1
SumitMitruka, Guest Relations Manager at Summit Norling Resort & Spa, responded to this review

Dear Guest, Namaste! Thank you for sharing your experience with us. The uncharacteristic lapses in service that you describe are concerning to read. We will be looking in to this situation as soon as possible to discern why our guests were subject to this inconvenience. Please do not hesitate to message us at info@summithotels.in so we can update you on... More 

Pune
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was a bit apprehensive initially since the hotel is pretty far from the main city. But once I reached there the property and the Chalet room quite literally mesmerized me and my wife! The recent rains and fog added to the romantic feel. It is a nice, large property located with a picturesque view of mountain, clouds & greenery,... More 

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SumitMitruka, Guest Relations Manager at Summit Norling Resort & Spa, responded to this review

Dear Guest, Namaste! It is an immense pleasure to be reviewed by a Senior Contributor of TripAdvisor with 26 review till now. It is very rewarding to read the review about your stay with us and how you memorize your time with us. Your positive comments about the services and facilities at the hotel are deeply appreciated and have been... More 

Kandivali, Maharashtra, India
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is good, but electricity is the problem. Spent whole night in dark. No one started the generator till 5am. Intercom stops working so can't complain. The place is good but a mess in mgmt. Has a gym.

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SumitMitruka, Guest Relations Manager at Summit Norling Resort & Spa, responded to this review

Dear Ms Bhumika Parekh, Namaste! Thank you for your valuable comments and we are glad to be reviewed by a Senior Contributor of TripAdvisor with 29 reviews so far. We sincerely apologize for the inconvenience caused during your recent stay with us however we are looking into all the issues caused very minutely and would immediately instigate corrective action, hence... More 

Chandigarh, India
1 review
4 of 5 stars Reviewed 3 weeks ago

i visited Gangtok last month and i stayed at Summit Norling one of the finest Resort of the Summit Group of hotels. everything was fine except variety of food in the Buffet they offered at night as was very limited. Other problem was of the mosquitoes in the room. But the overall experience was very good and will love to... More 

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at Summit Norling Resort & Spa, responded to this review

Dear Guest, Namaste! It is very rewarding to read the review about your stay with us and how you memorize your time spend with Summit. Thank you for sharing your experience on TripAdvisor. Your comments like ‘Finest Resort’ made us feel proud and I assure you that we will give our best in making our place perfect in every aspect.... More 

Kolkata (Calcutta), India
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having been to other Summit Properties, I was having a few expectations regarding the Overall Hotel Experience before arriving at Summit Norling Resort and Spa, Gangtok, but i met with a few setbacks. Although the Hotel was good but it did not meet the previous experiences i have had at Summit Properties. The arrival and commutation to and from the... More 

Was this review helpful? Yes 3
SumitMitruka, Guest Relations Manager at Summit Norling Resort & Spa, responded to this review

Dear Guest, Namaste! Thank you for choosing to stay with us at the Summit Hotels and Resorts and for your valuable feedback. It is really disappointing to note that we could not meet your expectations during your repeat visit. I can assure you that it is absolutely uncharacteristic of our resort and I sincerely regret that this has happened. Please... More 

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