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Kasturi Plaza Hotel

Above Helipad | Lower Burtuk, Gangtok 737101, India
Kasturi Plaza Hotel
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5 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Coimbatore, India
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
4 of 5 stars Reviewed March 13, 2015

A Decent place to stay in Gangtok. The rooms are good and neat, but there is no lift so you gotta climb to the rooms. The Buffet choice is very limited but taste is ok, Room service is not to expectation as they lack staffs, But the staffs are very responsive and helpful if they are free.

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Mumbai, Maharashtra, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 24, 2013

We had very good time in hotel . it is quite away from city . you have to keep your own vehicle . public transport is not available in that area. food is good. activity room is also present for kids. helipad is very close to hotel. staff is very helpful. rooms are good . it will be better deal... More 

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Visakhapatnam, Andhra Pradesh, India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 19, 2013

I was not expecting any good experience after i read the reviews from TripAdvisor, but we were in for a SURPRISE, we had a wonderful time, except for the fact that public transport is not available round the clock, and it is away from the city, the stay, sleep before the helicopter service starts, staff and food are very good,... More 

Was this review helpful? Yes 6
Bengaluru (Bangalore), India
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed June 22, 2012

We stayed here in June 2012. The location of the hotel was ok but quite far away from the main city. The behavior of the staff was very cheap especially the travel guy. He was initially pretend to be a very good fellow but actually its the other way round. The charge a very high commission from their guest for... More 

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SterlingHolidays, Owner at Kasturi Plaza Hotel, responded to this review

Dear Sir, Greetings from Sterling Holidays! Thank you for your feedback. We have made note of our staff's behaviour and we assure you that we will look into it and take necessary action to ensure that this does not repeat again. We assure you that your next experience with us will be one that will meet your expectations and we... More 

Travelers are raving about these Gangtok hotels

Jamshedpur, India
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 5, 2012

hotel is not matching up to its standards. though it is situated in a quiet place but they are providing the services as per their rates. food also in the restaurant is very expensive. poor hospitality of the employees. the worst part is that they do not accomodate teh drivers in their hotel even if u want to pay. they... More 

Was this review helpful? Yes 5
SterlingHolidays, Owner at Kasturi Plaza Hotel, responded to this review

Dear Sir, Greetings from Sterling Holidays! We have noted with concern your feedback on our Hospitality and F&B service. We assure you that we will look into it. Thank you for your feedback as this will make us strive hard to provide you better service. Sincerely, The Sterling Holidays Team. More 

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