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The Sunway GRT Grand Pondicherry

3.0 of 5 155/D,100 Feet Road,, Pondicherry 605004, India
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Certificate of Excellence 2014
The Sunway GRT Grand Pondicherry
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The Sunway GRT Grand Pondicherry
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371 reviews from our community

Traveler rating
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    52
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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  • Mar-May only
    (79)
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Bengaluru (Bangalore), India
Top Contributor
54 reviews 54 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I am just back from a vacation in Pondy with my family, and stayed at the Sunway GRT Grand. The hotel property is very conveniently located, about 4 km from Rock beach. The property is very well built, very well maintained, with clean and operational swimming pool and excellent service. I would like to reiterate, the service was excellent. The... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Handique, Greetings from the Sunway GRT Grand, It was indeed a great pleasure reading your positive sentiments which has been passed on to my entire team who are enthused. Your feedback is very important to us to upgrade ourselves and to do more as per our slogan "The Promise of More". Your positive feedback will be a morale... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Hi I stayed in this hotel for 2 nights and 3 days starting Jan 9th. Special thanks to the GM Mr Rajoo for helping me out with a surprise midnight cake and flowers for my wife as it was her birthday and also the restaurant folks for making dishes specially suited for my baby. Also vote of thanks to Mr... More 

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GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Dhipak, Greetings from the Sunway GRT Grand, It was a great pleasure indeed to read your positive sentiments. I have passed on to my entire team who are enthused. Your feedback will be a morale boost to our team to do more as per our slogan "The Promise of More". We at GRT always strive hard to satisfy... More 

Pondicherry, India
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Food was good their service was excellent. Staff were great and helpfull. Buffet menu was good. But the dessert in the buffet wr well below standards ots better these ppl look into the desserts in the buffet to make customers more happy. Buffet with just sweets as desserts is really bad.. Hope the chanhe it soon

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GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Arvind, Greetings from the Sunway GRT Grand, It was indeed a pleasure reading your positive feedback which has been passed on to my entire team who are enthused. Your feedback will be helpful to our team to do more as per our slogan "The Promise of More" and also to the Tripadvisor users. We at GRT always strive... More 

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 weeks ago

I wanted to write this review long back, but some how couldn't. Better late than never. We stayed here in May 2014. We celebrated our daughter's birthday in Pondy and staying here was worth an experience. I traveled with my wife, my two year old daughter and my parents. We booked two rooms for two days. Did the booking through... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Goldstein, Greetings from the Sunway GRT Grand, It was really great indeed reading your feedback. I have passed on your positive sentiments to my team who are really enthused to do more as per our slogan "The Promise of More". We at GRT always strive hard to satisfy every guests so as yours. Your feedback will be a... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

i have stayed for one night. first time i had very bad experience in grt group hotels. Room doesnt have the necessary amenities like telephone, bath mat, menu card, Tv has disturbing grains & Lines. But only good thing is food and its quality.

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Pondicherry, India
1 review
3 of 5 stars Reviewed 3 weeks ago

Stayed for new year 31st DEC 2014. checked in with family on 31st DEC 2014. First to say is the mattress in the room. i was allotted a room in the 4th floor. if you lie on the bed straight to the spring and bottom. No cushioning at all. when asked to change, the house keeping guy said hotel is... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Jayaraj, Greetings from the Sunway GRT Grand, Thank you for patronizing our hotel. Have noted your concern and suggestions. Certainly we will re-look at the programmes and make it enjoyable. Warm Regards Rajoo Rangarajan (+91 90030 10137) General Manager rajoo@grthotels.com More 

Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Grt sunway is a decent hotel with all facilities in a central location, near to the main pondicherry promenade....we travelled for a family holiday at Christmas time.....we found the hotel meeting most of our requirements.....as the staff was quite helpful....but the hotel does need to improve on few things....the food variety is limited and they are good only with South... More 

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GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Ms Kunjna, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on to our team who are enthused. We at GRT always strive hard to satisfy every guest. Your feedback is very important to us to upgrade ourselves. Have noted your suggestions. Please do visit our GRT... More 

Bangalore, Karnataka, India
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Cons 1. The hotel staff took 2 hrs to handover the keys to our room that too when we reached at 2pm...they said they are cleaning....and they knew we were coming at 12noon... 2. Though the booking was 2months in advance, they have not given adjoining rooms. we had booked 2 rooms. 3. The rooms had only local cable connection... More 

Was this review helpful? Yes 1
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Sir / Madam, Greetings from the Sunway GRT Grand, Thank you for choosing our hotel to stay. Your positive sentiments are passed on to our team who are enthused. Have noted your suggestions. Will make sure that you are comfortable in your future visits. Warm Regards Rajoo Rangarajan (+91 90030 10137) General Manager rajoo@grthotels.com More 

Chennai (Madras), India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 23, 2014

Stayed on19thDec to 22Dec2014.Great breakfast buffet.The food is really good. Excellent service.good Maintenance An excellent place in pondycherry to stay with your family. Staffs are extremely helpful.

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Sheriff, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. It was indeed a great pleasure reading your positive sentiments which has been passed on to our entire team who are enthused. We at the GRT always strive hard to satisfy every guest as per our slogan "The Promise of More".... More 

Kottayam, India
2 reviews
5 of 5 stars Reviewed December 16, 2014

An excellent place in pondycherry to stay with your family. Staffs are extremely helpful. The food is really good. I didn't get a chance to use the swimming pool and spa facilities, since we were enjoying beautiful beaches around.

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Balu, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. It was indeed great to read your positive feedback which is a morale boost to our entire team. We at GRT always strive hard to satisfy every guest. Your feedback will be useful to upgrade ourselves and it is also useful... More 

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Additional Information about The Sunway GRT Grand Pondicherry

Address: 155/D,100 Feet Road,, Pondicherry 605004, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Sunway GRT Grand Pondicherry 3*
Number of rooms: 61
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry
Hotel Style:
#2 Spa Hotel in Pondicherry
#3 On the Beach Hotel in Pondicherry
#7 Family Hotel in Pondicherry
#9 Business Hotel in Pondicherry

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