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The Sunway GRT Grand Pondicherry

Certificate of Excellence
155/D,100 Feet Road,, Pondicherry 605004, India
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Best prices for: 1 room 1 guest
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The Sunway GRT Grand Pondicherry
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The Sunway GRT Grand Pondicherry
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385 reviews from our community

Traveler rating
    139
    177
    56
    11
    2
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185
89
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49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (85)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (97)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

You are in Pondicherry not to be at the hotel but also to be out sightseeing and eating out then this is a perfect choice. It is well in the city, extremely friendly staff, amazing spread (South Indian) for breakfast, clean rooms, sunny pool, relaxing spa. What more can you ask for on a holiday. Make reservations earlier including that... More 

Was this review helpful? Yes
Chennai (Madras), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good Quality of Service.. Be it the Room Service or the Restaurant or the Spa, i Found the Hotel staff to be very polite. Their response is fast. Rooms were neat and clean, well maintained. Keep up the good Work!!

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Sarthak, Greetings from the Sunway GRT Grand, Thank you for choosing our hotel to stay. Very Happy to read your positive sentiments which has been passed on to our team who are really enthused to do more as per our slogan "The Promise of More". Your feedback is very important to us to enhance our services. Please do... More 

Contributor
19 reviews 19 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived at Pondicherry from Mahabalipuram. The receptionist was very nice and pleasant. Check in was a breeze and the welcome drink they served was really tasty. The hotel itself looks nice but the rooms are pretty average but thankfully clean. Bed and towel were new so no complaints there. Had dinner at their restaurant which served good food but service... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Ms Suba, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Thank you for your positive feedback. Your feedback is very important to us to improve ourselves. Have noted your suggestion regarding Wi-fi. We will make sure that your forthcoming stay is comfortable. Please do visit our GRT hotels to enjoy the... More 

Rajkot, India
Top Contributor
51 reviews 51 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful place with very good service by smiling, helpful staff. Rooms are well appointed with all the amenities. Staff is very good, always smiling, courteous and helping all the guests. We tried buffet dinner and it was lavish. Location is in city center, but a little away from the beach. Would recommend this place to all my friends.

Was this review helpful? Yes 1
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Jadeja, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on to our team who are really enthused to do more as per our slogan "The Promise of More". Your positive feedback will be a morale boost to our team. We at the GRT always strive... More 

Chennai (Madras), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a family holiday @ Sunway GRT between 13/03/15 - 15/03/15. To explain in one word it was awesome. Hotel was too good, Staff were excellent, ambiance was amazing, service was exceptional. i had opted for this winter wonder package and everything was good. Food was tasty and well exhibited. Breakfast / Lunch / Dinner each had different spread... More 

Was this review helpful? Yes 3
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Sir, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. It was indeed a great pleasure reading your positive feedback. Our team is enthused to see such positive sentiments to do more as per our slogan "The Promise of More". Our team is motivated with your pleasing words. Please do visit our... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

During 25-27January 2015 my wife and I Hadthe pleasure of staying at this Hotel.Though It is a bit outskrit of Puduchery but the ambience was very good.The food in particularwas really tongue pleasing.I highly recomend GTRGrand for stay.

Was this review helpful? Yes 2
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Ghosh, Greetings from the Sunway GRT Grand, It was indeed a great pleasure reading your feedback. We at the GRT always strive hard to satisfy every guest who comes to stay with us. Your feedback is very important to us to upgrade ourselves and it is a great motivation to our team. Please do visit our GRT hotels... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

I planned to celebrate my hubby bday at pondy..atlast gt room n GRT Sunway ..Mr.Ganesh who guided me frm booking till Checking out ...is a grt person who helped and organised a complimentary cake..which was mind blowing... We checked in at 7th (Winter world Package) and checked out on 9th morning..frm front desk..room service..house keeping..restaurant all the ppl are down... More 

Was this review helpful? Yes 1
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Ms Sowmya Gopi, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on to our team who are really enthused to do more as per our slogan "The Promise of More". We at GRT always strive hard to satisfy every guest who visits. your feedback is very... More 

Cairns, Australia
Top Contributor
84 reviews 84 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 14, 2015

Room 423 - Hotel is situated a long, long way from the Promenade - Goubert Road. Disappointing stay. Power going on and off all the time. Bath not emptying. Extremely noisy air conditioning. Fridge in room didn't work. Very decent breakfast spread for Indians but very poor for Westerners with upset tummies. All bread, pastries and croissants were stale and... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Madam, Greetings from the Sunway GRT Grand, Thank you for staying with us. Your positive sentiments are passed on to our team who are enthused. Have noted your suggestions. Will certainly make sure that your forthcoming visits are comfortable. Warm regards Rajoo Rangarajan (+91 90030 10137) General Manager rajoo@grthotels.com More 

Mumbai (Bombay), India
Top Contributor
58 reviews 58 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed February 11, 2015

We stayed there for 2 nights while in pondicherry for a break. Welcome was warm, but slow, decent lobby. Room was a bit run down, room service was also a bit slow, to get a sandwich they took almost 45minutes. Breakfast was good, restaurant service was good. I did use there spa for massage and was good and refreshing. Communication... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Jain, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Your feed back is very important to us to upgrade ourselves. Your positive sentiments are passed on to our team who are enthused. Your suggestion are noted. Please do stay with our GRT properties and enjoy the GRT hospitality. Warm regards... More 

1 review
1 of 5 stars Reviewed February 8, 2015

The very worst experience. Of staying in a hotel..found a bat(nocturnal animal) once we checked in the room number 422.There was no proper response from the responsible team.after 1 hr were given a room @ground flr (208)in which the hand shower was not working properly.the ac grill in 422 was not properly fixed,the sheer curtain was totally damaged the bed... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Zahir, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Our sincere apologies for the inconvenience caused to you. We have noted all our suggestions and certainly we will make sure that your forthcoming visits are comfortable. Warm Regards Rajoo Rangarajan (+91 90030 10137) General Manager rajoo@grthotels.com More 

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