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The Sunway GRT Grand Pondicherry

3.0 of 5 155/D,100 Feet Road,, Pondicherry 605004, India
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Certificate of Excellence 2014
The Sunway GRT Grand Pondicherry
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The Sunway GRT Grand Pondicherry
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379 reviews from our community

Traveler rating
    136
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    55
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
  • All months
    (379)
  • Mar-May only
    (79)
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    (83)
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    (120)
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    (97)
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1 review
5 of 5 stars Reviewed 2 weeks ago

I planned to celebrate my hubby bday at pondy..atlast gt room n GRT Sunway ..Mr.Ganesh who guided me frm booking till Checking out ...is a grt person who helped and organised a complimentary cake..which was mind blowing... We checked in at 7th (Winter world Package) and checked out on 9th morning..frm front desk..room service..house keeping..restaurant all the ppl are down... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Ms Sowmya Gopi, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on to our team who are really enthused to do more as per our slogan "The Promise of More". We at GRT always strive hard to satisfy every guest who visits. your feedback is very... More 

Cairns, Australia
Top Contributor
84 reviews 84 reviews
31 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room 423 - Hotel is situated a long, long way from the Promenade - Goubert Road. Disappointing stay. Power going on and off all the time. Bath not emptying. Extremely noisy air conditioning. Fridge in room didn't work. Very decent breakfast spread for Indians but very poor for Westerners with upset tummies. All bread, pastries and croissants were stale and... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Madam, Greetings from the Sunway GRT Grand, Thank you for staying with us. Your positive sentiments are passed on to our team who are enthused. Have noted your suggestions. Will certainly make sure that your forthcoming visits are comfortable. Warm regards Rajoo Rangarajan (+91 90030 10137) General Manager rajoo@grthotels.com More 

Mumbai (Bombay), India
Top Contributor
58 reviews 58 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed there for 2 nights while in pondicherry for a break. Welcome was warm, but slow, decent lobby. Room was a bit run down, room service was also a bit slow, to get a sandwich they took almost 45minutes. Breakfast was good, restaurant service was good. I did use there spa for massage and was good and refreshing. Communication... More 

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GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Jain, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Your feed back is very important to us to upgrade ourselves. Your positive sentiments are passed on to our team who are enthused. Your suggestion are noted. Please do stay with our GRT properties and enjoy the GRT hospitality. Warm regards... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

The very worst experience. Of staying in a hotel..found a bat(nocturnal animal) once we checked in the room number 422.There was no proper response from the responsible team.after 1 hr were given a room @ground flr (208)in which the hand shower was not working properly.the ac grill in 422 was not properly fixed,the sheer curtain was totally damaged the bed... More 

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GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Zahir, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. Our sincere apologies for the inconvenience caused to you. We have noted all our suggestions and certainly we will make sure that your forthcoming visits are comfortable. Warm Regards Rajoo Rangarajan (+91 90030 10137) General Manager rajoo@grthotels.com More 

Bengaluru (Bangalore), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went here with family of 2 couples and children during first week of January for 2 nights. Best thing about this property is its location. Its located right at the NH and very close to all the major sites to visit in pondi. They have 3 restaurants. I found the food to be over prized here but quality was... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Sir, Greetings from the Sunway GRT Grand, Thank you very much for choosing our hotel to stay. We welcome your feedback to enhance our hotel. Your positive sentiments are passed on to our team who are enthused. We at GRT always strive hard to make all the guest satisfied. Please do visit our GRT hotels to enjoy the GRT... More 

Chennai (Madras), India
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Pros Good room size Excellent service Good food Cons Lousy WiFi in the room Insufficient lighting for reading Poor ventilation and bad odor in the bathroom If you get a good deal including food and WiFi with at least 40% off on rack rates, go for this hotel. If you have your car, then location disadvantage can be overcome.

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Sir, Greetings from the Sunway GRT Grand, Thank you for choosing our hotel to stay. Your feedback is very important to us to enhance our services Have noted your suggestions. We will make sure that you would be comfortable in your forthcoming visits. Warm Regards Rajoo Rangarajan (+91 90030 10137) General Manager rajoo@grthotels.com More 

Bengaluru (Bangalore), India
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is centrally located to all the tourist spots. Staff was very courteous, rooms are spacious and well maintained and the food is good. Pool is clean and the life guard was very helpful and taught the kids to swim. They arranged a superb cake for my kids birthday. All in all a place worth the price.

Was this review helpful? Yes 1
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Ravi John, Greetings from the Sunway GRT Grand, Thank you very much for sparing your precious time to appraise us. Your positive sentiments are passed on to our entire team who are indeed enthused. Your feedback will be a morale boost to our team to do more as per our slogan "The Promise of More". We at GRT... More 

Ghaziabad, India
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 days during first week of Jan. We were in suite and it was really spacious. The breakfast and dinner had excellent spread. The desserts are to die for. we immensely enjoyed our stay.

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Lanisu, Greetings from the Sunway GRT Grand, Thank you very much for sparing your precious time to appraise us. You positive sentiments are passed on to our team who are indeed enthused. Your feedback will be a morale boost to our entire team to do more as per our slogan "The Promise of More". We at the GRT... More 

Bengaluru (Bangalore), India
Top Contributor
54 reviews 54 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 20, 2015

I am just back from a vacation in Pondy with my family, and stayed at the Sunway GRT Grand. The hotel property is very conveniently located, about 4 km from Rock beach. The property is very well built, very well maintained, with clean and operational swimming pool and excellent service. I would like to reiterate, the service was excellent. The... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Handique, Greetings from the Sunway GRT Grand, It was indeed a great pleasure reading your positive sentiments which has been passed on to my entire team who are enthused. Your feedback is very important to us to upgrade ourselves and to do more as per our slogan "The Promise of More". Your positive feedback will be a morale... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 13, 2015

Hi I stayed in this hotel for 2 nights and 3 days starting Jan 9th. Special thanks to the GM Mr Rajoo for helping me out with a surprise midnight cake and flowers for my wife as it was her birthday and also the restaurant folks for making dishes specially suited for my baby. Also vote of thanks to Mr... More 

Was this review helpful? Yes
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review

Dear Mr Dhipak, Greetings from the Sunway GRT Grand, It was a great pleasure indeed to read your positive sentiments. I have passed on to my entire team who are enthused. Your feedback will be a morale boost to our team to do more as per our slogan "The Promise of More". We at GRT always strive hard to satisfy... More 

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Additional Information about The Sunway GRT Grand Pondicherry

Address: 155/D,100 Feet Road,, Pondicherry 605004, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Sunway GRT Grand Pondicherry 3*
Number of rooms: 61
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry
Hotel Style:
#2 Spa Hotel in Pondicherry
#4 On the Beach Hotel in Pondicherry
#9 Business Hotel in Pondicherry
#9 Family Hotel in Pondicherry

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