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Sunway Manor

No.155 D, 100 Feet Road | Mudalairpet, near RTO Office, Pondicherry 605004, India (Formerly The Sunway GRT Grand Pondicherry)
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Sunway Manor
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402 Reviews from our TripAdvisor Community

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Traveler rating
    146
    185
    57
    12
    2
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194
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53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (402)
  • Mar-May only
    (97)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (97)
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Surat, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed at Sunway Manor for work but before going I thought that Pondicherry is an excellent place and would I have time to enjoy it. When I arrived at the hotel the external view was excellent and I was happy that I had perhaps made a good selection. When I checked in the room and linens were excellent and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A very tastefully done hotel. The staff were very pleasing and helpful. The staff went out of their way to keep my family and me very comfortable. The rooms were very luxurious and at par with any 5 star property. I would surely check into the hotel again if I go to Pondicherry again and would recommend the hotel to... More 

Was this review helpful? Yes
SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Mr.Mcpherson, Greetings from Sunway Manor -Pudhucherry ! We thank you for your recent review of our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to service at the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Got a last minute booking in the resort and am pleased to have opted for this. The service was excellent, staff very courteous and helpful. The food here was better than anywhere else in Pondicherry. The pool was good and water clean without much chlorine. The hotel is in the city center and close to the beaches and the French... More 

Was this review helpful? Yes
SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Ms.Divya, Greetings from Sunway Manor -Pudhucherry ! We thank you for your recent review of our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to cuisine and service... More 

Chennai (Madras), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed in this place couple of times, when it was a part of the GRT group, and decided to stay again, even though they are no longer associated to GRT. Everything about this place is remarkable. Fantastic Staff, Awesome Food, well maintained GYM and swimming pool. Neat and spacious rooms. Away from the hustle and bustle of the... More 

Was this review helpful? Yes
SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Mr.Natrajan, Greetings from Sunway Manor -Pudhucherry ! We thank you for your recent review of our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to cuisine and service... More 

Chennai (Madras), India
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I recommend this hotel for the hospitality they provide. Best suited for family and friends. Well maintained hotel in pondicherry. The hotel have spa n swimming pool. Rooms are spacious to accommodate 3 adults. Kids friendly hotel.

Was this review helpful? Yes
SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Mr.Yuva, Greetings from Sunway Manor -Pudhucherry ! We thank you for your recent review of our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to Health Centre and... More 

Chennai, Tamil Nadu, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2015

Had been to this property and had hired a suite. It was so palatial and it took in four of us and still had a huge space to move about. The staff manning the hotel were ever courteous and the welcome drink is sure to soothen our travel nerves The breakfast spread was unbelievable. Going through looking at the spread... More 

Was this review helpful? Yes
SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Mr.Madhavan, Greetings from Sunway Manor -Pudhucherry ! We thank you for your recent review of our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's product and some of the services. We have noted your feedback with regard to cuisine and service... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2015

We always find ourselves going back to Sunway Manor when we go to Pondy. It is in the heart of the city. If you are driving down from Chennai, then it is easy to go to the food places at MIssion street and the other french heritage areas from here. The rooms here are very clean. The rooms have a... More 

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SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Ms.Navina, Greetings from Sunway Manor-Pudhucherry! Thank you for your recent review on TripAdvisor and your valuable feedback We apologize for the inconvenience you had during the stay with us.We have taken up the matter with the concern department and you can be rest assured that corrective measures have been taken . Your valuable feedback shows us the areas that... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 28, 2015

Poor maintenance, had to change room due to bad mattress quality, hostile front office staff, ever since check in i was asked multiple times on my check out time, Food quality- gone down drastically , i have stayed in this property couple of years back then managed by GRT . this property which used to be superb has lost its... More 

Was this review helpful? Yes 1
SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Mr.Renjith, Greetings from Sunway Manor-Pudhucherry ! Thank you for your recent review on TripAdvisor and your valuable feedback We apologize for the inconvenience you had during the stay with us.We have taken up the matter with the concern department and you can be rest assured that corrective measures have been taken . Your valuable feedback shows us the areas... More 

Jaipur, India
Top Contributor
64 reviews 64 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 17, 2015

The hotel is a decent accommodation right in the heart of the city. Its good for business travel but with family and on a leisure trip Its better to stay in some of the other charming and even small hotels in the french heritage area or on the beach. Hotel was Average in cleanliness. Food was also just average.

Was this review helpful? Yes
SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Mr.Kunal, Greetings from Sunway Manor-Pudhucherry ! Thank you for your recent review on TripAdvisor and your valuable feedback We apologize for the inconvenience you had during the stay with us.We have taken up the matter with the concern department and you can be rest assured that corrective measures have been taken . Your valuable feedback shows us the areas... More 

Walt Disney World, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2015 via mobile

Everything ,from checking in to checking out was great.Great group of dedicated employees,always smiling and ever ready to be of assistance. Special mention to Ganesh and front desk staff who helped us find our way around town and referred us places to visit. Also Gyan (hope i spelt it right)in restaurant was ready to help at any time with our... More 

Was this review helpful? Yes
SunwayManor, Room Division Manager at Sunway Manor, responded to this review

Dear Mr.Fredrick, Greetings from Sunway Manor! We thank you for your recent review of our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. Thank you very much indeed for your kind words about the hotel's staff and some of the services. We have noted your feedback with regard to cuisine and service at the... More 

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Room/suite (21)
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Hotel & grounds (16)
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Bathroom (3)
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