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The Promenade

23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
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The Promenade
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Ranked #13 of 60 Hotels in Pondicherry
A recent review
4 of 5 stars reviewed yesterday
Abir K
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628 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

Pros:location,one road makes beach and hotel apart. Nice buffet One of the best hotels for couples of price is not the concern Cons: tough to get sea view room Pricey Breakfast is same on weekdays No parking space

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mumbai,india
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed as a family at this hotel. Expensive hotel ............ worth only if you have a sea facing review. But the Sunrise from your bed is worth all the money. You could hear the waves from the room. Breakfast is a good mix of Indian and Western cuisine. Wide spread as well. It probably is the only Sea facing... More 

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow...what a view over the Promenade and thecBay of Bengal. Rooms were superb, cleaning staff wonderful. Restaurant served wide variety and staff extremely friendly. Location wonderful. Artwork by local artist is a must to peruse...highly recommend this hotel

Was this review helpful? Yes 1
Chennai (Madras), India
Contributor
12 reviews 12 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at Promenade, and we were really impressed with the standard of the hotel, especially the exceptional standard of the guest services. We were greeted with unexpected hospitality from the moment we arrived at the door. The restaurant service was excellent, and the culture of honour exhibited by all staff was outstanding

Was this review helpful? Yes 1
Chennai (Madras), India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel probably 7 years back. The hospitality is good, food is awesome except for the blant sandwiches, never mind. Rooms are good but it's time for some upholstery, lights fitting changes. Nothing to complain about maintenance. Overall great stay with wonderful breakfast. Being inside the town bang opposite to beach is so convenient..

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for visiting The Promenade again after so many years and thank you for taking the time to review us on Tripadvisor. I am glad that you enjoyed our hospitality and the cuisine we offer, especially our breakfast spread and regret that the sandwiches did not meet your expectations. This has been conveyed to the Executive Chef... More 

New Delhi, India
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The roof-top Light House is definitely worth a visit. The cool sea breeze is so relaxing and the ambience is lovely. However, don't expect much in terms of food and service. They have a very small, limited menu, and their service is slow.

Was this review helpful? Yes 4
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for reviewing us on Tripadvisor and thank you for being our guest during your recent visit to Pondicherry. We are currently revising our menu and will be launching the same in the near future, I do regret that you found our present menu limited and would like to apologize for any inconvenience you may have experienced... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although the room was spacious and the bathroom new and clean, the ventilator is just to loud and cannot be turned off. Also the food could be better. The best thing about this hotel is its location. MP

Was this review helpful? Yes 4
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest recently and thank you for taking out the time to review us on Tripadvisor. Our efforts in maintaining the standards set by the management and owners are continuous and I do regret having failed to do so at the time of your stay with us and I deeply regret any inconvenience you... More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its location which makes this hotel very certain place to stay if u are in pondy, Hotel is good ,food is best and services are very good, the only area I feel needs improvement is rooms maintenance. Rooms has wood flooring and its in very bad shape. But the top point is its location,me and my wife were walking on... More 

Was this review helpful? Yes 2
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for reviewing us on Tripadvisor and thank you for being our guest during your recent visit to Pondicherry. I am happy to read that you enjoyed our location and that we have been able to make your stay comfortable. Your special mention of our cuisine and services provided by the staff has been noted and shared... More 

Mumbai (Bombay), India
Top Contributor
79 reviews 79 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms are small to say the least and quite worn out for eg flooring is uneven, upholstery is faded, airconditioning is bad(it counts for a lot in Pondicherry). The entire hotel seems to be ill-maintained... Food is not that great....On the positives, the location is terrific and one can hear the waves lashing the shore in the night....But the... More 

Was this review helpful? Yes 6
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for taking out the time to review us on Tripadvisor and thank you for being our guest during your recent visit to Pondicherry. As in my earlier communication to you, I do regret that we have not been able to meet your expectations. Our efforts in maintaining the standards set by the management and the owners... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We We stayed with our friends at the month of Feb .It was really wonderful experience. Very nice roof top restaurant lovely ambiance excellent service wonderful staffs .thanks to the hotel management for the hospitality provided to us

Was this review helpful? Yes 4
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest recently and thank you for taking the time to review us on Tripadvisor. I am pleased that we have been able to make your stay with us comfortable and memorable and your appreciation of our services provided has been noted and shared with all. I am glad you dined at our Lighthouse... More 

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