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The Promenade

Certificate of Excellence
23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
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674 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed yesterday NEW

It is an awesome place to stay. Good location , just opp to sea. Very nice staff. Food is awesome. Thanks to Front Office manager as he agreed to provide partial sea view. Improvements: 1. Buffet seems to bit higher side, at least should be reasonable for in guests of Promenade. 2. Wooden floor is slippery.

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Abu Dhabi
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is in a great location in Pondicherry and that is pretty much the only positive thing I have to report. We chose this hotel solely on the basis of based on other positive reviews Trip Advisor I travelled in July and booked two rooms. I made the booking online and travelled from overseas. We asked for a Hotel... More 

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have been to quite a few hotels around India . But by far this hotel has been my best experience. As soon as you enter the hotel ur welcomed like ur god himself . The food is so good . Hats off to the culinary team chef prabhu the executive chef , shrider from the lobby restaurant,the front desk... More 

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National Capital Territory of Delhi, India
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The overall exp. of the 3 nights stay at the hotel with family was very good. The Chef, the room service, manager, other staff member, everyone was very cooperative and helpful. Food was good, but variety could be increased. Location - Fabulous Rooms - the see facing room was a worth spend

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promenadepondicherry, Assistant Manager-Sales & Marketing at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your recent trip to Pondicherry. Your special mention of the entire team is very much appreciated and has been shared with all. I am glad that we have been able to make your stay comfortable and do hope you will be returning to us... More 

Secunderabad
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This review is being posted very late due to personal reasons. After reading the reviews on Trip advisor, we decided to stay at The Promenade and were not disappointed. It is situated in the French Quarters along the Seaside Promenade, hence the name. It is at walking distance from all the must see places in Pondicherry. We stayed in one... More 

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promenadepondicherry, Assistant Manager-Sales & Marketing at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your visit to Pondicherry. Your special mention of the entire team is very much appreciated and has been shared with all. I am glad that we have been able to make your stay comfortable and do hope you will be returning to us on... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The promenade in pondicherry is justifiably famous for its scenic beauty, cleanliness and no vehicle after 5 pm rule which is strictly enforced. The early morning is filled with joggers and yoga enthusiasts while the evening has a large number of families enjoying a stroll. We took a drive during daytime and captured the scenes on video. Also few pics.... More 

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Durgapur
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The trip was short - just a day with my daugher. Good hotel with good breakfast. Just on the sea beach. Very good stay. relaxed for a day. Probably the besthotel in Pondicherry. The restaurant is also very good. liked the food.

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promenadepondicherry, Assistant Manager-Sales & Marketing at The Promenade, responded to this review

Dear Guest, Thank you for your review and thank you for staying with us during your trip to Pondicherry. I am glad that we have been able to make your day a comfortable one and pleased that you enjoyed the cuisine offered at the restaurant. I am looking forward to welcoming you to The Promenade upon your next visit to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed in Pondicherry for four nights at another hotel but discovered The Promenade and Risque Bar on the ground floor by chance and visited it for cocktails and mocktails every day. Excellent service, wonderful drinks and just great to sit outside and enjoy the sea breeze sipping on the cocktails and munching on Indian snacks. The bartentender, Shenmugam, went out... More 

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promenadepondicherry, Assistant Manager-Sales & Marketing at The Promenade, responded to this review

Dear Guest, Thank you for visiting us and thank you for taking out the time to review us on TripAdvisor. I am glad we have been able to make your evening a comfortable and memorable one and pleased that you enjoyed the drinks and the cuisine offered at Risque. Your special mention of Mr.Shanmugham is much appreciated and has been... More 

Pondicherry, India
1 review
4 of 5 stars Reviewed 2 weeks ago

Definitely the best located luxury hotel in Puducherry. My wife and I stayed in a sea facing corner room with both the external walls glazed from sill to ceiling providing a panoramic view of the sea. The service and response to requests were very prompt and the staff went out of their way to be helpful. The complimentary breakfast spread... More 

Was this review helpful? Yes
promenadepondicherry, Assistant Manager-Sales & Marketing at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your visit to Pondicherry. Your special mention of Ms.Jenny is very much appreciated and has been shared with all. I am glad that we have been able to make your stay comfortable and do hope you will be returning to us on your next... More 

Paris, France
1 review
4 of 5 stars Reviewed 2 weeks ago

A very nice deal in Pondichery. Nice service, hotel, and location. Some rooms were noisy during our stay (some kind of motor loudly roaring ?), so be sure to have a look into your room before taking it.

Was this review helpful? Yes
promenadepondicherry, Assistant Manager-Sales & Marketing at The Promenade, responded to this review

Dear Guest, Thank you for reviewing us and thank you for being our guest during your visit to Pondicherry. I am glad that we have been able to make your stay comfortable and I have also taken note of your concerns and I will make sure to discuss the same with my team. My sincere apologies for any inconvenience that... More 

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