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All 57 Pondicherry hotels

The Promenade

4.0 of 5 Hotel   |   23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
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The Promenade
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Ranked #13 of 57 Hotels in Pondicherry
A recent review
5 of 5 stars reviewed 3 days ago
Deepamar Jalandhar, India
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578 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jalandhar, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We never stayed there but we had dinner at this place the buffet was amazing and the choice of food was really good,I tried different cuisines which I never thought of and had wine. The overall experience is excellent. Comfort 4/5 Money 4/5 Access 3/5 Hospitality 5/5

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Karaikal
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

we often visit pondicherry, and make it a point to have brunch at The Promenade. The ocean view is wonderful and food is tasty. they also serve live fried or "pollichathu" fish etc; the unlimited beer is also a good attraction. the rooms are good but costly, and getting an ocean view room is very difficult.

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Victoria, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

We recently had the pleasure of staying at the Promenade for 2 and a half weeks. The staff made us feel very comfortable and took very good care of us. One morning, noticing our failure to turn up for breakfast, the restaurant manager called the room and asked if he could send breakfast up to us! The bar staff were... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

It was a weekend get away plan for a birthday celebration. We booked our tables at the roof top and it was a true value for the money. The page is nicely done with white and green decor. The over looking sea Berriew us the USP of the place. Though the menu is bit limited to offer..But surely tastes great!... More 

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south west UK
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked a table on the rooftop restaurant for a birthday celebration, in our party were four white Europeans and one Tamil friend, the staff instantly treated our Tamil friend as a servant and refused to give him a menu. I was so upset we almost walked out of the restaurant straight away, I made a very strong complaint to... More 

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for visiting our Lighthouse restaurant recently and I have taken note, and understand, of your concerns. We are indeed currently in the final stage of upgrading our kitchen and during this period we have been able to offer our guests only a select number of items on the menu. This should have indeed been conveyed to... More 

Delhi
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed first time in May 2013 on a business trip, and then in January 2014 on vacation with family, followed by few more times - Because I like its location, the sea fron and proximity to Ashram & other important points of interest. The sea view rooms are the best, but you have to ask & insist for this. Buffet... More 

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you very much for once again being our guest, it was a pleasure having you with us and thank you for reviewing us on Tripadvisor. I am glad that you and your family had a comfortable stay with us and you enjoyed our breakfast spread as well as our sumptuous buffets prepared under the guidance of our... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have been staying in this hotel for the last month and am extremely happy with the level of service from the bar and restaurant staff. Iyappan the manager and his colleagues were very helpful and catered for my every need in a very helpful and happy manner. The bar tenders Shanmugam Moorthy and Vivek were excellent and made my... More 

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New Delhi, India
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My friend has recommend this hotel. The hotel's ambiance and location is awesome and value for money. You may feel that you might spend little extra but believe me, you will get more out of it. Enjoy the stay and best of Pondicherry over there..

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest during your recent trip to Pondicherry and thank you for taking out the time to review us on Tripadvisor. I am happy that we have been able to make your stay with us comfortable and memorable and that the entire team has been able to meet and exceed your expectations. Your special... More 

Top Contributor
84 reviews 84 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice breakfast environment and buffet, chill music. Spatious rooms. There it ends. Room was not clean, dirty towels and carpets, light bulb hanging down in shower, WiFi announced as high speed was most of time out of order. Small part of staff was friendly. No warm water for shower. Broken sink and cockroach in bath.

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest during your recent trip to Pondicherry and thank you for reviewing us on Tripadvisor. I have taken note of your concerns and would like to offer my sincerest apologies for any inconvenience you may have experienced during your stay with us. I have discussed your concerns with each and every individual department... More 

Pennsylvania
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Promenade for more than a week for a family function. We had several rooms. Our stay at the Promenade was fabulous. The service at all levels was exemplary -- from doorman, to wait staff, to housekeeping, to manager. They all expressed genuine interest in making our stay as pleasant and comfortable as possible. The location... More 

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your wonderful review and thank you for being our guests recently, it has been a pleasure having you with us. I am glad that we have been able to make your stay a comfortable and memorable one and that the entire team has been able to meet and exceed your expectations. Your special mention of... More 

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Additional Information about The Promenade

Address: 23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Luxury Hotel in Pondicherry
#3 Business Hotel in Pondicherry
#9 Family Hotel in Pondicherry
#10 Romantic Hotel in Pondicherry

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