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All 57 Pondicherry hotels

The Promenade

4.0 of 5 Hotel   |   23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
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The Promenade
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Ranked #14 of 57 Hotels in Pondicherry
A recent review
3 of 5 stars reviewed 5 days ago
Aarthi_Ganesh Chennai (Madras), India
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557 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai (Madras), India
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We did a quick 1 night 2 day trip to Pondicherry and chose promenade to stay overnight. The room was nice but the view from balcony was of the dirty parking lot. So we closed the balcony door. The swimming pool was rather small. And had no one to supervise. While my hubby and kid were in the pool, a... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for staying with us during your recent trip to Pondicherry, it was a pleasure having you as our guest and thank you for reviewing us on Tripadvisor. If availability permits, we do offer all of our guests a sea facing room and I regret not having been able to do so at the time of your... More

Bangalore
2 reviews
5 of 5 stars Reviewed 1 week ago

The Promenade Hotel is located perfectly ....on the Beach Road and within walking distance of all the sights on the tourist list for Pondicherry ......other than Auroville and JIPMER. It is also managed extremely well, the rooms are very good and maintained well. The food in the two restaurants is indeed good and provides value for money. The staff are... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you very much for reviewing us on Tripadvisor and thank you for being our guest during your recent trip to Pondicherry. It was an absolute pleasure having you with us. I am glad we have been able to make your stay with us a comfortable and memorable one, your special mention of the efficiency and attentiveness of... More

Sedona, Arizona
Top Contributor
78 reviews 78 reviews
22 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed 1 week ago

I wish Trip Advisor readers could hear the noise we are enduring as I write this review at 9:45PM on a Wednesday night in the lovely small city of Pondicherry (Puducherry in the "new" spelling) on the Bay of Bengal coast in southern India. My wife, bless her, and I have traveled the world for some two decades, staying in... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent visit to Pondicherry and thank you for your review on Tripadvisor. From the time we opened our doors to welcome our guests we have been earnestly trying to the best of our ability to ensure that every guest who steps into our world goes back with fond... More

Maple Falls, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved our stay here. location meant ease of getting around the french quarter and beyond. efficient,and very friendly staff, spotless rooms, buffet breakfasts were outstanding and dinners excellent. evening wait staff were courteous and very attentive to our needs. they proudly gave me their names upon a napkin, to add to my review which I unfortunately lost. you were... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you very much for taking out the time to write this wonderful review on Tripadvisor and thank you for being our guest recently. I am glad that the entire team has been able to make your stay with us a comfortable and memorable one, your special mention of the efficiency and friendliness of the staff has been... More

Kozhikode, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I din stay here.. went for some drinks.. beautiful view from lawn.. you can see awesome view of promenade.. have good choice of starters.. ambiance was excellent.. its safe for family and claim and quite place to hang out..

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for taking out the time to review us on Tripadvisor and thank you for visiting The Promenade during your recent visit to Pondicherry. I am glad that you had a memorable time with us and that you enjoyed having a drink while overlooking the Bay of Bengal. I do hope that, should you visit Pondicherry in... More

Chennai
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went yesterday and the food was very average .The Ambience was not good as the AC was very poor as the staff keep opening the doors all the time to cater to lounge customers. We pointed this flaw to the management . So overall neither the food nor the ambience impressed us.Also buffets are in the weekends only it... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for dining with us recently and thank you for taking out the time to review us on Tripadvisor. I have taken note of your disappointment and regret that we have not been able to meet your expectations. I take this opportunity to assure you that this is an aberration from our normal standards and that at... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Smooth chekin and although we didnt like our room very efficiently we were shifted to another room as per vacancy, It was sea facing and pretty spacious and airy, However bathrooms were slightly small. Service was bery good, Buffet breakfast was exvellent Best muffins i have had here. Dinner too we orfered a la carte and was good Poolside rrstaurant... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest at the time of your anniversary, I am happy that the entire team at The Promenade has been able to make it a memorable one. Furthermore, I would like to thank you for reviewing us on Tripadvisor. Upon availability we do offer our guests a different room and I am glad that... More

Seattle, Washington
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Despite problems with the lift and air conditioning ,which were temporary we understand :) we really liked this pace. The locatio right on the beach is lovely though the beach is NOT accessible. In the French Quarter the auto rickshaws are forbidden after dark on the side street and quite calm during evening hours. The dining areas are all good... More

Was this review helpful? Yes
promenadepondicherry, Manager at The Promenade, responded to this review

Dear Guest, Thank you for taking out the time to review us on Tripadvisor and thank you for being our guest during your recent trip to Pondicherry, it has been a pleasure having you as our guest. I am glad we have been able to make your stay with us a comfortable and memorable one and as you rightly said,... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at Promenade for 2 nights and was blown away by the location. The rooms are fairly large but the wood work needs some urgent repairs. The breakfast buffet was a good spread and the restaurant overlooked the waterfront making it a great experience. Their rooftop restaurant is a must try. The chefs and service staff are fantastic and created... More

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for taking out the time to review us on Tripadvisor and thank you for being our guest during your recent visit to Pondicherry, it was a pleasure having you with us. I am glad that the entire The Promenade team has been able to make your stay a comfortable and memorable one and that we have... More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Appropriate location Comfortable room Decent lighting Co-operative staff Delicious food on the rooftop Our stay was a memorable one The hotel is located in the heart of Pondicherry from your room you can have a sea side view the staff of the hotel very cooperative The buffet breakfast was a treat With large numbers of Items

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest during your recent trip to Pondicherry and thank you for reviewing us on Tripadvisor, it has been a pleasure having you as our guests. I am pleased that the entire team has been able to make your stay with us a comfortable and memorable one and that we have been able to... More

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Additional Information about The Promenade

Address: 23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry

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