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All 57 Pondicherry hotels

The Promenade

4.0 of 5 Hotel   |   23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
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Ranked #15 of 57 hotels in Pondicherry
A recent review
5 of 5 stars reviewed yesterday
manisha2008 Kerala, India
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534 people have reviewed this hotel

Traveler rating
    230
    168
    73
    39
    24
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140
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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English first
Kerala, India
2 reviews
5 of 5 stars Reviewed yesterday NEW

Very near shoping places, I stayed with my friends for one night. The staffs are very friendly from reception to restaurant every where. Rooms are excellent had a very good sleep. Very nice relaxing swimming pool. best in every aspect. Highly recommended.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me, my friends recently stayed at the The Promenade Hotel. We had a great experience, and struggled to find anything wrong with the service. They definitely had all the facilities of a 5 star establishment, without asking you to fork out extortionate prices, unlike other large 5 star hotels. It must be highlighted that one of the biggest advantages of... More

Was this review helpful? Yes 1
Bangalore, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed several times at the The Promenade Hotel in Pondicherry and have always enjoyed it. The management and staff are always very welcoming and hospitable, one gets the feeling that staff enjoy working in the hotel, this reflects on their relationship with the guests. The hotel is unpretentious, quiet and very comfortable, it's always a pleasure to stay... More

Was this review helpful? Yes 1
Ahmedabad, India
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

I had had a really bad experience the last time around. But time and reassurances from the manager on TripAdvisor had kind of blunted my doubts. Sadly, my worst fears about the place just got reaffirmed. Had gone with 3 friends. The place was quite crowded , although I can't understand why after all this ! The service was pathetic.... More

Was this review helpful? Yes 2
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you sharing your feedback. We regret to note your disappointment. We could not list your booking with us, I have written to you on the trip advisor message service requesting more details. The team and I thank you once again for your time and would greatly appreciate an opportunity to correct your perception in the near future;... More

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Service and assistance of the hotel members is phenomenal. Everyone is ready to assist with great efficiency and attitude. Special thanks to Sujeethra at the front desk. Location of the Hotel is bang on the Beach Road making it extremely convenient for commuting around. This trip was a sudden last minute plan wherein we just booked this hotel out... More

Was this review helpful? Yes 2
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, It was a pleasure to have your you stay at The Promenade and we thank you very much for sharing your encouraging feedback through TripAdvisor. We are so delighted to note that you had an enjoyable stay and that The Promenade. The team is our strength and your appreciation encourages them to scale greater heights of excellence. I... More

Gurgaon, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After a hectic day, my decision of staying at Promenade was surely good. The very peaceful location and the warm and friendly staff made it easier for me to take a quick call. I loved the food, menu was just appropriet for the dinner buffet and so was the breakfast. The sea view i could see while i was having... More

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for taking time to review us on TripAdvisor. It was a pleasure to have been of service to you and we are happy to read your compliments on good food, lovely sea view, friendly and warm staff. We sincerely appreciate your rating of our hotel and do hope you will continue to provide us with more... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had awesome experience at promenade:) the blue line restaurant is amazing.. Very good and courteous staff..rooms need little renovation... A very comfortable stay..would love to stay again and again:)..nice food and perfect location for long vacation

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for taking time to review us on TripAdvisor. It was a pleasure to have been of service to you and we are happy to read your compliments on the Blueline restaurant and courteous staff. We sincerely appreciate your rating of our hotel and do hope you will continue to provide us with more opportunities to be... More

Bangalore, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

WARNING: If you are planning to visit Pondicherry as a tourist and see places stay away from this hotel... :) Once you step inside the property you wont feel like coming out of this place... be it your room, the lounge, the pool, the bar, or the signature restaurant "The Light House"... this is one awesome place to get lazy... More

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing The Promenade, Pondicherry to celebrate your first anniversary. We are indeed privileged to have been part of this celebration. My team and I are also grateful for the time taken to share your experience with the TripAdvisor community. We sincerely appreciate your positive feedback on our product and ambiance and also thank you for... More

New Delhi, India
1 review
5 of 5 stars Reviewed 1 week ago

A fantastic experience of food, stay and fun. The hotel has peaceful environment place of stay which would make your experience very relaxing. The amazing beach view make the experience more accomplishing.

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, It was a pleasure to have been of service to you. We are grateful for this opportunity. Thank you for sharing review on Trip Advisor. Your time and review is precious to us. Your appreciation of our services and product is indeed heart-warming. It is our continuous endeavour to provide our guests with highest levels of hospitality and... More

Pune, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed this hotel on 15th & 16th Aug and it was above my expectations warm welcome and clean well spacious room with modern amenities and full service hotel restaurant food is amazing and staff is very courteous and helpful specially Mr. Shakti were very help full and good wifi connectivity allover it nice place to stay moreover it's location... More

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Many thanks for such a wonderful review, following your recent stay at The Promenade. I am very pleased to note that you enjoyed your stay with us and most importantly - great service and food. People are the life and soul of our hotels. I am fortunate to have been working with this wonderful team who diligently uphold... More

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Additional Information about The Promenade

Address: 23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Promenade 4*
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry

157 photos of this hotel

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Hotel & grounds (38)
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 Luxury Hotel in Pondicherry #3 Business Hotel in Pondicherry #10 Romantic Hotel in Pondicherry #12 Family Hotel in Pondicherry
Hotel Class
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 
Number of rooms
38

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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