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The Promenade

Certificate of Excellence
23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
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The Promenade
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Ranked #14 of 61 Hotels in Pondicherry
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
kasurv Bengaluru (Bangalore), India
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653 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Great place to stay in Pondicherry. Beautifully located near the beach in the heart of the town's ancient 'French quarters'. The rooms are big and spacious. Everything was perfect in the room and bath room. You would love the way staff treats you. They are ready to anything which is possible for them to do. I booked this property to... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for 1 day on 5th jan 2015... 1. Awesome seaside location 2. Rooms are not maintained as per 5 star hotels standard. Linen over chair and other places are not very clean, actually lots of stain was there... 3. Pool is very small and not maintained properly 4. Ala carte was not available for that day on... More 

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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful property located in d French Quarters...I have no hesitation in saying that this is d ONLY place to stay in Pondicherry . A small boutique hotel, wid amazing hospitality . We had taken a sea facing room on the first floor and another room adjescent to it. D sound of d waves from d balcony of d sea facing... More 

Was this review helpful? Yes 1
promenadepondicherry, Assistant Manager-Sales and Marketing at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your visit to Pondicherry. I am pleased that we have been able to make your stay with us a comfortable and memorable one. I am glad you enjoyed the cuisine that we offer and I will most certainly convey this to the Chef and... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great place to stay in pondi! The view from the sea facing room is heavenly. The rooms are spacious and has good air conditioningLocated at the beach promenade and close to the city center, it makes commuting very easy. The restaurant has amazing food. The breakfast buffet was simply splendid! The staff were lovely and efficient. Great deal! And value... More 

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your recent visit to Pondicherry. Your appreciation of the efficiency of the entire team has been noted and shared with all and I am pleased that we have been able to make your stay with us a comfortable and memorable one. I am glad... More 

Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am actually short of words when it comes to Promenade Hotel. I hv been to pondicherry few times and hv always stayed in Promenade. I would rate everything about Promenade as 5 star. And a special word for all the staff members who absolutely knows their job so well. Great !!!!

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest once again, it is a true pleasure seeing guests returning to The Promenade and thank you for taking out the time to review us on Tripadvisor. Your special mention of the entire team is very much appreciated and has been shared with all. I am glad that we have been able to... More 

Chennai (Madras), India
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Promenade has been a place that has been frequented by us as a family for years. There has been a lot of changes done and the renovated rooms and bathrooms are now really good. The restaurants have been spruced up with great Menu's that offer a wide range of western, Indian and Chinese Cuisine. More over the presentation and... More 

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for and your family for frequenting The Promenade over the years and thank you for your lovely review. I am pleased that you have noted the several changes that The Promenade has undergone and am happy that you have enjoyed dining in our newly opened Bay of Buddha at the Lighthouse. I do hope to be... More 

Bangalore
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited the hotel with my wife during mid May 2015 for a quick 2 day trip. The stay was amazing. Hotel staff was kind to accommodate me for an early check-in. We stayed in the non-sea facing room. Pros: - Very clean - Good air conditioning (very imp. for Pondicherry as it can get quite hot) - Very good... More 

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, I would like to thank you and your wife for being our guests recently and thank you for reviewing us on Tripadvisor. I am pleased that you have appreciated the hospitality of the entire team, this has been noted and shared with all and I am happy that we have been able to make your stay a comfortable... More 

Bengaluru (Bangalore), India
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here first weekend of june 2015. Lovely hotel on the Beach Road in French quarter. Friendly staff, comfortable staff, decent allday restaurant. Nice rooftop grill restaurant. Dibe try the pan-asian restaurant which was doe to open when we were there. Rooms are just about the right size with lovely French country style windows, n good enough beds. Beds are... More 

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest and thank you for taking out the time to review uson Tripadvisor. I am glad that the entire team has been able to make your stay comfortable and do apologize of the bath linen did not meet up to your expectations. I assure you that I will be discussing this with the... More 

National Capital Territory of Delhi, India
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My son had checked in at The Promenade Hotel in Pondichery with a friend for a two-night stay prior to our first visit to Pondichery and he was very happy with his stay there. It was on his recommendation that we decide to visit the hotel. The hotel is located on the Beach Road and has a clear unobstructed view... More 

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for reviewing us on Tripadvisor and thank you and your family for being our guest during your recent trip to Pondicherry. I am glad that you and your family enjoyed your stay with us and that the entire team has been able to make your stay a comfortable and memorable one. We will be upgrading your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My third stay at the Promenade. We stayed for 6 days and as always an overwhelming experience. The hotel is best in all aspects. The Sea Facing Rooms are simply the best. Small and homely environment. Very friendly staff. Very aptly called The Promenade. Strongly Recommended.

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing to stay with us again, it gives us great pleasure when guests return to us, and thank you for reviewing us on Tripadvisor. I am happy that we have been able to meet your expectations and that, as on your previous visits, we have been able to make your stay a comfortable one. Your... More 

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