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All 57 Pondicherry hotels

The Promenade

4.0 of 5 Hotel   |   23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
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The Promenade
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74%
Ranked #18 of 57 hotels in Pondicherry
A recent review
5 of 5 stars reviewed yesterday
Harika18 Coimbatore, India
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494 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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English first
Coimbatore, India
2 reviews
5 of 5 stars Reviewed yesterday NEW

Last week I went pondicherry with my friends. We saw the pondicherry beach. We enjoyed the nature of the beauty . We found there were one hotel that hotel name is the promenade .THE hotel located at near the beach. It was so nice to see. We went there for a dinner. The hotel's atmosphere and view was very good.... More

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1 review
1 of 5 stars Reviewed 3 days ago NEW

The restaurant service at the roof top lighthouse restaurant is pathetic . We has to wait for 30 mins for a drink and 40 mins for a starter. The waiter / bartender has no clue what is in the menu and we had to get the drink changed. Atleast hoped the bill won't be delayed but I failed there as... More

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Bangalore, India
1 review
3 of 5 stars Reviewed 3 days ago NEW

I stayed for 3 days in August 2013 the rooms were badly maintained, the furniture was chipped, the water in the bathroom was leaking in spite of best efforts from the staff to fix the leak. You can get a feel of the quality of the hotel during it's prime days even now, but due to the negligence and bad... More

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 3 days at the Promenade and it was a smooth stay with great service and food. The staff and even the waiters at the restaurant were very helpful for information on the city! Loved the salads served for dinner & was quite impressed with the variety of cuisines. Definitely coming back to stay here and experience the... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Many thanks for such a wonderful review, following your recent stay at The Promenade. I am very pleased to note that you enjoyed your stay with us and most importantly - great service and food. People are the life and soul of our hotels. I am fortunate to have been working with this wonderful team who diligently uphold... More

Bangalore
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Promenade for 2 nights during a July 2014 weekend. Checked prices at different OTAs, but later decided to book direct at hotel paying a little premium. Reservation process was very smooth and staff was really helpful with our amendments. We had booked a non sea facing room as they didn't have any sea facing rooms available. When... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you so much for your priceless appreciation about The Promenade on Trip Advisor! Your appreciation about the product, reservation process, rooms, restaurant, lounge bar & service is really very special. The highly motivated and well trained staff is a distinctive feature of The Promenade, who provides exceptionally attentive, personalized and warm service. We are glad to know... More

Bangalore, India
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at "The Promenade" for 3 nights and absolutely loved it. It was peaceful and relaxing. The favorite part of my stay was definitely the breakfasts. Lots of fruits, , eggs, fresh bread, various savoury baked thing, and these amazing varieties of croissants that i couldn't get enough off. I had an amazing time staying here at The promenade... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing The Promenade for your stay and for a fantastic review. It was a pleasure to serve you. Our hotel offers an excellent opportunity to relax and unwind in tranquil surroundings and this is what our guests appreciate the most about us. It is great to know that the charm of sea side with stunning... More

Miami, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

It was indeed a great experience staying at The Promenade. Not only is the best location right on the beach, the food is awesome, the drinks are great......not crazy prices. Plus the staff is very open to feedback and one can see that at every level they want to provide great service. Starting from the GM right upto the front... More

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promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you very much for taking time to share your experience on Trip Advisor and for recognizing our team members. Your gracious comments have been shared with the team, who were delighted to read such a fantastic review from you. We are committed to quality service and it is recognition such as yours which is truly a honour... More

Bangalore, India
1 review
1 of 5 stars Reviewed 1 week ago NEW

We booked this hotel through Agoda because the hotel's website showed no vacancy and agoda had a room available. Our mistake. A couple of tips 1. Never book through agoda 2. If you have no choice, do not prepay or book another hotel through the hotel website The hotel changed our reservation without informing agoda. When we arrived, our room... More

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you sharing your feedback following your recent stay at The Promenade. I have conducted a thorough investigation with regards to your bookings, you booked through Agoda and checked in a day later as against your booking details, as per you request we amended your booking, we politely turned down your refund request since you booked through Agoda... More

Chennai (Madras), India
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It was great pleasure of staying in the hotel, good hospitality & warm service & next time i visit pondy will love to stay in promenade, good work keep it up...................................................

Was this review helpful? Yes 2
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip advisor. The Promenade is conveniently located next to old lighthouse in town’s ancient French quarters, beautifully landscaped porch overlooking majestic Bay of Bengal few minutes away from shopping district. We are glad that you enjoyed all aspects of your stay and we shall continue to focus... More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel over all . Just one little flaw . Breakfast accompaniments were missing like maple syrup and melted butter for pancakes..Their shall be TV Chanel menu . had a difficulty in locating the specific channels. Staff was amazing. Excellent food.

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you very much for posting your reviews about your experience at The Promenade, Pondicherry. We are pleased to know that our hotel met your expectations and that you had a wonderful experience. Also I would like to thank you for the special mention of amazing service and staff. Your constructive comment on maple syrup and melted butter... More

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Additional Information about The Promenade

Address: 23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Promenade 4*
Reservation Options:
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry

146 photos of this hotel

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Hotel & grounds (37)
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#3 Luxury Hotel in Pondicherry #4 Business Hotel in Pondicherry #11 Romantic Hotel in Pondicherry #14 Family Hotel in Pondicherry
Hotel Class
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 
Number of rooms
38

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