We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Hotel   |   23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Hotel amenities
The Promenade
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added The Promenade to your Saves list
Ranked #13 of 58 Hotels in Pondicherry
A recent review
3 of 5 stars reviewed yesterday
Akhil B New Delhi
Write a Review

602 reviews from our community

Traveler rating
    259
    189
    89
    40
    25
See reviews for
160
195
29
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (602)
  • Mar-May only
    (125)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (140)
  • Dec-Feb only
    (187)
All months
New Delhi
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars NEW

Excellent location overlooking the Bay of Bengal. Only the four front rooms and the coffee shop have an uninterrupted view of the sea. Had dinner at Lighthouse, the terrace restaurant. Golden Fried Prawns had more batter than fish. Tandoori Jhinga, grilled prawns, were the size of shrimps. Grilled fish had minuscule pieces - and too few of them for the... More 

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked The Promenade from an online site and (despite some trepidation), the booking and check-in went without a hitch. The hotel is in a lovely location, and the upgrade to a sea-facing room with a nice view was much appreciated. The good bits are the ambience (very International, a microcosm of the EU) and the breakfast. The rooms were... More 

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest recently and thank you for taking out the time to review us on Tripadvisor. I am pleased that your enjoyed our unique location and the cosmopolitan ambiance of the hotel. We are at present upgrading the hotel by adding a spa and have indeed had to cut of the power a number... More 

Auckland Region, New Zealand
Contributor
20 reviews 20 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

There were two reasons that The Promenade stood out for me over the other Pondicherry hotels. Firstly location and secondly character and The Promenade certainly delivered on both of these. It's right on the water front in an area that's bursting with French influence and the rooms look exactly as they do in the pictures. However what you can't see... More 

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent visit to Pondicherry and thank you for taking out the time to review us on Tripadvisor. I am glad that you enjoyed the location as well as the character of The Promenade and that we have been able to make your stay comfortable and memorable. Our efforts... More 

Paris, France
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It is my fourth stay in The Promenade. The first time it was recommded by an Indian colleague. Now it is the only place I will stay at Puducherry. The staff is friendly, the rooms being regulary renovated are spacious and well equiped. If the ocean view's one are have indeed a nice view, I prefer the one on the... More 

Was this review helpful? Yes 2
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest once again, and thank you for reviewing us on Tripadvisor. It is always nice to see our guests coming back to us and I am happy that once again we have been able to meet and exceed your expectations and that you have had a comfortable and memorable stay with us. Your... More 

Yorkshire
Top Contributor
80 reviews 80 reviews
56 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was fine tho the basin overflow leaked despite being 'mended'. The position right on the front was great for access to the promenade and this plus its really nice little pool makes it a good choice, but otherwise you wouldnt bother. Breakfasts were quite good but things ran out. Dinner at the rooftop restaurant was dreadful - bad... More 

Was this review helpful? Yes 2
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guests, it was lovely meeting you and thank you for taking out the time to review us on Tripadvisor. As discussed with you at the time of your stay with us, I regret, and apologize for the inconvenience caused due to the delay in service in our rooftop restaurant and at breakfast. The... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Definitely worth a stay and extremely value for money! Do be sure to book rooms in advance as rooms get booked very quickly. Special thanks to front desk personnel Ms. Sujeethra who went out of her way to assist us during our stay. Kudos to Promenade for providing with an excellent stay!

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest during your recent trip to Pondicherry and thank you for your wonderful review on Tripadvisor. I am glad you enjoyed your stay with us and that the entire team has been able to make your stay comfortable and memorable. Your special mention of Ms. Sujeethra at the front desk is very much... More 

Wardha , Maharashtra
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms were just ok, Comfortable but flooring and the upholstery not upto the mark. Lots of the dust on the floor. AC was barely functioning. But the view and the food were to die for. Great for taking snaps. Proximity to the promenade beach and the French quarters added bonus. Staff very friendly. Overall excellent hotel for the food and... More 

Was this review helpful? Yes
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for choosing to stay with us recently and thank you for reviewing us on Tripadvisor. I have taken note of your concern regarding the cleanliness of your room and would like to offer my sincerest apologies for any inconvenience you may have experienced due to the same. I have discussed the matter with the Executive Housekeeper... More 

KAKIANDA
Top Contributor
51 reviews 51 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Sarovar group hotel is a master piece, especially when we consider its location right on the beach, the Promenade view is mind blowing their bar is very well stocked and got good range and also had the best views of the beach They have used very plush leather interiors and its very cozy and trendy Food, Ambience & everything... More 

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest during your recent visit to Pondicherry and thank you for taking the time to review us on Tripadvisor. I am pleased that you enjoyed the food, ambiance and well stocked bar and of course our unique location with its fantastic view and that we have been able to make your stay with... More 

Bengaluru (Bangalore), India
Top Contributor
54 reviews 54 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel's location is simply mind-blowing as its bang opposite Promenade beach and is near to French War Memorial, Aurobindo Ashram, market, etc. Ours was a sea-facing room which added to the charm in such a way that my wife and I were hesitant to check-out. Just off the A/C for some time during noon/evening and keep the windows open... More 

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guest and thank you for reviewing us on Tripadvisor. Especially so because you stayed with us in April 2014! I am glad we have been able to make your stay a comfortable and memorable one, right at the boulevard where one can indeed enjoy the breeze of the Bay of Bengal. I have... More 

Centreville, VA
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My girlfriends and I stayed at The Promenade. The place is clean and excellent service. The hotel is also by the beach which was wonderful. This location is also close to some of the sight seeing places we went. 45 mins by car to Auroville. Breakfast spread was excellent and is included in the stay. They had a great spread!

Was this review helpful? Yes 1
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for being our guests and thank you for taking out the time to review us on Tripadvisor. I am happy to read that you and your girlfriends enjoyed your stay with us and that the services provided by the team have made your stay a comfortable one. Your special mention of the breakfast buffet is very... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Promenade? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Promenade

Address: 23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, HotelTravel.com, Despegar.com, Odigeo and Tingo so you can book your The Promenade reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Luxury Hotel in Pondicherry
#2 Business Hotel in Pondicherry
#9 Romantic Hotel in Pondicherry
#10 Family Hotel in Pondicherry

188 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (186)
Viewed
Room/suite (29)
Viewed
Hotel & grounds (46)
Viewed
Dining (18)
Viewed
View from room (18)
Viewed
Bathroom (5)
Viewed
Pool/beach area (8)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay