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Hotel Mass

3.0 of 5
152 & 154 Marai Malai Adigal Salai | Near bus stand, Pondicherry 605001, India
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Hotel Mass
Best prices for: 1 room 1 guest
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Ranked #48 of 60 Hotels in Pondicherry
A recent review
4 of 5 stars Reviewed January 27, 2015
amitk276 Mumbai
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87 reviews from our community

Traveler rating
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    26
    9
    18
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34
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • All months
    (87)
  • Mar-May only
    (11)
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  • Sep-Nov only
    (16)
  • Dec-Feb only
    (40)
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Bengaluru (Bangalore), India
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 24, 2015

There are many problems in this hotel. 1. Service boy to receptionist speak only in Tamil. 2. Very old building, wall paining are coming out. 3. Rooms are smelly. 4. Pathetic breakfast, same menu everyday. 5. lots of noise as it is on main road. 6. We order some food, it was very high priced but very less quantity, average... More 

Was this review helpful? Yes 5
Mumbai
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2015

hotel was good and value for money. I got the hotel in 2075 rs per night basis and it was nice stay. clean and service was also good and value for money hotel was good and value for money. I got the hotel in 2075 rs per night basis and it was nice stay. clean and service was also good... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes 9
Bengaluru (Bangalore), India
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 26, 2015

The hotel was good and value for money. The rooms were neat and clean. Hotel does not looks good from outside but once we enter inside, its good and very clean. The service was also good and complimentary breakfast was very nice.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 8
Chennai, Tamil Nadu, India
Top Contributor
80 reviews 80 reviews
8 hotel reviews
109 helpful votes 109 helpful votes
2 of 5 stars Reviewed January 23, 2015

I never stay at the hotel.. But only had breakfast at this hotel when i first visited pondicherry 6 yrs ago.. Started from Chennai by around 7am and reached Pondy by around 9:15am.. So drove in directly into this hotel for Breakfast.. Ordered Dosa and Idly.. And both were served cold and late.. Asked for pori, chapati, noodles and parota,... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

if you really want to enjoy your holiday in Puducherry, never select this hotel Mass. poorest of the poor hotel. You will feel cheated when you will go to this hotel, all your money will be waste. Please avoid this hotel.

Was this review helpful? Yes 1
Pondicherry, India
Top Contributor
153 reviews 153 reviews
40 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed January 1, 2015

It is very near to New Bus Stand. Always busy, business travellers like this place.Very near to city center also.Rooms are nice. Services are not so good. Breakfast included, 24 hrs check in check out. We enjoyed our stay.

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New Delhi, Delhi, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2014

To be honest this was not the hotel I intended to stay as it was the only hotel which had rooms during my stay. The hotel is a semi budget hotel with breakfast facility(+1). The hotel has got a lot of Hindi channels on its list (+1). Hotel does not provide 24 hours Hot water facility(-1) Hotel has pathetic room... More 

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Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 30, 2014

Booked a standard room with extra adult. The experience was extremely poor given the price that MakeMyTrip charges for the hotel. Reasons below: 1. Hospitality: No hand towel. For 3 adults they provide only 1 towel. You have to call multiple times for another towel and wait till 5 PM when the towel comes from laundry. 2. Hygiene: Sometimes the... More 

Was this review helpful? Yes 2
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed December 27, 2014

we were a group of 12 people stayed in this hotel. we booked it through make my trip and we were promised delux rooms. they put us in new wing which looks older than old. rooms were stinky,bathrooms were dirty, paint peeled off, noisy fan and loose electric connections to name few. its not even worth writing a review so... More 

Was this review helpful? Yes 1
Bangalore, Karnataka, India
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 13, 2014

It's just a worthless hotel! They charge quite a lot of its standard and staff treats you like criminals. They don't trust you with a single coffee bill. The room was smelly. The breakfast buffet was charged and was very average. When I told them to prepare the bill as I want to check out they told first they need... More 

Was this review helpful? Yes 7
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