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Hotel Mass

152 & 154 Marai Malai Adigal Salai | Near bus stand, Pondicherry 605001, India
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Hotel Mass
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Ranked #46 of 61 Hotels in Pondicherry
A recent review
3 of 5 stars reviewed yesterday
sanjaysuratkar99 Pune, India
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90 reviews from our community

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36
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pune, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Checked in on 13/5/2015. First look and service good. Thereafter very poor service. Sea food was not available giving petty excuse of fishermen did not come up. Bar was closed. My room was good. Food quality average. Staff looks very poor Front office manager did not know much English, first speaks in Tamil.

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Bangalore, Karnataka, India
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night. Hotel is just beside the bus stop. Room was specious and worth the money you pay. But worst experience was the restaurant. They did not have sea food to serve!! I could not believe that. The restaurant staff should carry a smile when they speak to the guest. I had the worst... More 

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Chennai (Madras), India
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is an old land mark of the small coastal city. It is well located, next to the bus stand, which makes it ideal for conferences,meetings, shopping or leisure. The breakfast is quite pleasing with a wide variety. Good value for money, the rooms are well laid out, staff are fairly friendly and helpful. Value for money.

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 24, 2015

There are many problems in this hotel. 1. Service boy to receptionist speak only in Tamil. 2. Very old building, wall paining are coming out. 3. Rooms are smelly. 4. Pathetic breakfast, same menu everyday. 5. lots of noise as it is on main road. 6. We order some food, it was very high priced but very less quantity, average... More 

Was this review helpful? Yes 9

Travelers are raving about these Pondicherry hotels

Mumbai
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 27, 2015

hotel was good and value for money. I got the hotel in 2075 rs per night basis and it was nice stay. clean and service was also good and value for money hotel was good and value for money. I got the hotel in 2075 rs per night basis and it was nice stay. clean and service was also good... More 

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Was this review helpful? Yes 12
Bengaluru (Bangalore), India
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 26, 2015

The hotel was good and value for money. The rooms were neat and clean. Hotel does not looks good from outside but once we enter inside, its good and very clean. The service was also good and complimentary breakfast was very nice.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 10
Chennai, Tamil Nadu, India
Top Contributor
80 reviews 80 reviews
8 hotel reviews
131 helpful votes 131 helpful votes
2 of 5 stars Reviewed January 23, 2015

I never stay at the hotel.. But only had breakfast at this hotel when i first visited pondicherry 6 yrs ago.. Started from Chennai by around 7am and reached Pondy by around 9:15am.. So drove in directly into this hotel for Breakfast.. Ordered Dosa and Idly.. And both were served cold and late.. Asked for pori, chapati, noodles and parota,... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

if you really want to enjoy your holiday in Puducherry, never select this hotel Mass. poorest of the poor hotel. You will feel cheated when you will go to this hotel, all your money will be waste. Please avoid this hotel.

Was this review helpful? Yes 1
Pondicherry, India
Top Contributor
155 reviews 155 reviews
40 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed January 1, 2015

It is very near to New Bus Stand. Always busy, business travellers like this place.Very near to city center also.Rooms are nice. Services are not so good. Breakfast included, 24 hrs check in check out. We enjoyed our stay.

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New Delhi, Delhi, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 30, 2014

To be honest this was not the hotel I intended to stay as it was the only hotel which had rooms during my stay. The hotel is a semi budget hotel with breakfast facility(+1). The hotel has got a lot of Hindi channels on its list (+1). Hotel does not provide 24 hours Hot water facility(-1) Hotel has pathetic room... More 

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